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Journeys
Discussion List
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schedule recurring journey for the upcoming new hires as well in future with no manual activitySummary: They have requirement where they schedule recurring journey on a quarterly basis for all the active employees in the organisation, which has been achieved. They… -
Worker not seeing journey in Me > Journeys > My Journeys (can see task in My Tasks)Summary: Worker can see task in Me > Journeys > My Tasks But Worker cannot see the journey card in Me > Journeys > My Journeys Tried to set Security > Let All Roles View… -
ALLOCATED TASK ID ERRORHello I am using Journeys, I have just created a task in the task library where I am linking a questionnaire. After saving and trying to add the optional task to a journ…
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How to Add a Specific Section When Using Embedded Application Tasks for Skills and Qualifications?Summary: Content (please ensure you mask any confidential information): I am configuring a Journeys task that uses an embedded application task to allow end users to com… -
Why is the system displaying tasks from other areas of responsibility for the current user?Summary: Task Visibility Inconsistency Report - Journey Contextual Issue: Why is the system displaying tasks from other areas of responsibility to the current user? Iden… -
Journey Template Security - person searches not returningWe want to allow our contact center to view and assign journeys to employees who may call in to them. We have created a specific role to use in the Journey Template secu… -
Offboarding Journeys for Line managerSummary: Hi We have noticed Offboarding Journey is not getting allocated to Line manager when we terminate an employee with back date (When does the termination take eff… -
Worker cannot preview the uploaded file in Journey tasks.Hello Team, We have created a task of DOCUMENT type in onboarding journey. Task Name: Attach personal Picture. When the worker uploads his picture and click on preview i…
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Send Onboarding Journey for Temp to Perm HiresOur onboarding checklist is triggered by "Add pending worker" action. But when we hire our contingent workers as permanent employees, they dont receive it because they a…
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Combined Task Notifications only partially works for some tasks in a journeySummary: The Combined Task Notification option doesn't work for all tasks in a journey. Content (please ensure you mask any confidential information): Hi, We're facing a…
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Can we update the Exp date of the Task in Journey on the assignment level?Summary: Currently, once the Journey is assigned to the employee/pending worker, the only option that is allowed for the admin users are to reassign, reopen and send rem…
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Combined Task Notification for Performer not triggering notificationSummary: We have a combined task assigned notification to send a list of manager tasks assigned to a line manager within an employee journey. When I look in the Alert hi…
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Reminder configurationSummary: Content (please ensure you mask any confidential information): Hi, I set as as action "Termination": And now I need a reminder to arrive 10 days (every two days…
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View Task Button in Emails not responsiveSummary: I have an onboarding journey enabled but when the emails go to pending worker (to home email) the "View Task Button" is dead, it does nothing at all, its the sa… -
How to access as HRBP to employee's task?Summary: Hi all, I am working on a Journey for maternity where the mom-to-be starts the Journey and fill out a questionnaire. Ideally, the HRBP should be able to access …
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Issue Submitting Task in Journey Despite Successful Report DownloadSummary: Content (please ensure you mask any confidential information): Hello everyone, We encountered this error when submitting the task for this journey. However, the…
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Where can logs be viewed for journey task allocation with activation criteria?Summary: We are trying to identify where can logs be viewed for journey task allocation with activation criteria? I have not received an adequate support from other post… -
Journeys: Report task type task is unable to open when Line Manger clicks on report/task?Summary: Journeys: Report task type task is unable to open when Line Manger clicks on report/task? We have created a contextual journey with a total of six tasks. Among …
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Journey deep link for specific taskSummary: Hello - Is it possible to create a deep link to direct a user to specific task? We have a business process where a task is assigned to AOR. Those users access t…
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The report captures responses from the most recent entry instead of all entries for Guided JourneysSummary:When a single user submits Guided Journey responses for multiple employees, the report is only capturing responses from the most recent entry instead of all entr…
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Setting Offboarding Checklist Expiration Date as Termination Effective DateDear Team, As part of the termination process, we have created an offboarding checklist that is triggered upon approval of the employee’s termination. The customer’s req…
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Nudge requirement nudge to send out an email 30 days after assigned if journey task is not competeSummary: Requirement: nudge to send out an email 30 days after journey task has been assigned if task is not compete. We do not want it to send further emails after this…
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How to hide only "My journey" tab from Journeys tileSummary: How to hide only "My journey" tab from Journeys tile both as a employee and Admin.? Is there any specific role to restrict My journeys tab Content (please ensur…
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Restrict List of persons option in assign journeys by securitySummary: We have created a Filtered List to be able to use in assigning journeys using the List of Persons option - this profile option has been enabled with L, O value … -
Docusign integration pass employee name in subject line or message bodySummary: Docusign integration pass employee name in subject line or message body Content (please ensure you mask any confidential information): Hi, We built docusign int…
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Journey Completion criteria issue due to task should have 2 Preceding TasksSummary: Content (please ensure you mask any confidential information): The scenario we have is a Mix of Journey Completion Criteria Setting a Task with 2 Preceding Task…
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Integrating External Endpoint using Guided JourneySummary: We have a requirement to integrate an external endpoint URL to fetch recommended jobs on the assignment screen, based on the employee’s current job during a job…
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Notify Previous & New HRs as Task Performers for Transfer Journey before the transfer effective datewe have a Journey, with action = (Global) Transfer or Global Temporary Assignment, for a mobility from A to B. We want both HR from A (Home) and B (Host) to perform task…
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Oracle Journey Configurable Form- Value set (Table)I am trying to setup a configurable form to retrieve Employee Name from the Backend database so that HR Person can select that person for who they are completing a Task …
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enableVBApplicationTaskSummary: I cannot find the enableVBApplicationTask. Hope you could assist me regarding this matter. For context, you may refer to this initial discussion Thanks! Content…