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Completed Journey still shows as 'Open'

in Journeys 6 comments

Summary:

We had a scenario in the PRODUCTION instance where the tasks in a Journey were completed but the Journey is still in the 'Open' status and not moving to 'Completed'. Ran a report and could see that there are multiple Journeys in 'Open' state although all the tasks are completed within the Journey.

Content (please ensure you mask any confidential information):

Noticed this issue to be occurring for Enterprise Onboarding checklists and was able to see the issue in the TEST instance as well.

Version (include the version you are using, if applicable):


24C

Code Snippet (add any code snippets that support your topic, if applicable):

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