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Journeys
Discussion List
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Completion Criteria Journey advanced task for DoR do not show any Business objectSummary: I'm trying to configure a Completion Criteria for an advanced task in an onboarding journey for Document Type in DoR. In order to create a double check on the a… -
Journey - Checklist Category not UpdatedHello experts, We are having an issue with checklist category. We have tried to created a new checklist category in manage common lookups. Once saved we surfed to the pa…
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Is it possible to close a journey when a Task is marked as "Not applicable"?Summary: Hi experts, we are currently implementing a Journey with sequence tasks (three to be precised). In case a task is marked as not applicable, we have noticed that…
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Is it possible to add guided journey to a single journey instead of all?Summary: Using VBS it looks like you can set guided journeys at the page level, but how can guided journeys be added only to a specific journey? With the inclusion of AI… -
Automatic Journey Assignment upon Hire vs Nudge Reminder after 60 days of Incomplete JourneyHello Team, We have created Onboarding Journey such a way that when we hire an Employee, Automatically the person is being assigned with the Journey. It is working fine.…
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How to make the user complete On-boarding task only after they finished watching a video?Summary: We need to add On-Boarding task that includes a video . We need to make the complete button for the task be enabled only when the user reaches the end of the vi…
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Offboarding journey not getting triggered after employee is terminatedHello all, We are facing issues with offboarding journey getting assigned when worker is terminated. We are expecting that is should get triggered even if their account … -
Reminder notification is not translated based on preferred user languageSummary: When a user sets their preferred language to Spanish, the journey and bell notifications are correctly translated. However, click a reminder notification link f…
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How to disable access to create surveys for managersSummary: Hi There, 24B has opened create surveys tab for managers in redwood. And we would like to hide it until this functionality is tested and validated. Please advis…
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Journey not appearing under Me > My JourneysHello, We came across this issue fairly recently where when we try and allocate a checklist to a worker through the 'Allocate Checklists', for some reason it doesn't app…
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Journey Security not working for employees as expected.Summary: We want one journey to be assigned by employee to themselves and another journey to be assigned by HR to employees. When we are testing from a person having onl…
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How do you send username and password to pending worker?Summary: How do you send username and password to pending worker? Content (required): How do you send the username and password to a pending worker? I am trying to do th… -
Add Questionnaire link to the journey notification that the owner receivesSummary: We have a questionnaire task wherein if performer (manager) completes it, a notification will be received by the owner (HR Rep) Is it possible to modify the not…
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Error JBO-27035:Attribute ChecklistId is required while uploading HSDL for completing checklist taskSummary: Content (required): We are receiving the above mentioned error while uploading the HSDL for completing checklist task. Please help us debug the same. Version (i…
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Can you create a guided journey on the promote / transfer screens if we arent on redwood fully yet?We currently have the 24D update and only some of our pages have been updated to Redwood. We are looking to utilize Guided Journeys in different transaction workflows li…
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What are the best settings for a video in a journey task?Summary: We want to embed a video (100MB) in an onboarding task. This video exists in the formats MP4 (windows world) and M4V for the Apple world. The video should run o… -
Survey Journey for Terminated EmployeesHow it currently works: Currently, when a collaborator leaves (exit), a Journey called "Collaborator exit" is triggered. Within this journey, there are different tasks t…
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Change guided journey display on RedwoodSummary: Can we change the default display of a guided journey in a Redwood page? Actually, we're using it in Benefits ESS and the customer wants it to be displayed from…
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The delete option is not displayed in the Allocated Checklist to delete an assigned journeySummary: Hi Team, Greetings The delete option is not displayed in the Allocated Checklist to delete an assigned journey, we followed all the required steps to enable the…
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Can someone clarify the roles of "Owner" and "Other User"?Summary: Can someone clarify the roles of "Owner" and "Other User" at Display Settings? My understanding is that the "Owner" is the person who assigns the checklist, whi… -
Remove tasks in bulk in Oracle Journeys.Hi Experts, We have configured a journey with some set of tasks, and for some employees we remove tasks manually. We wanted to understand if we can enable an option to r…
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How can a line manager assign a journey?Summary: We have a requirement for a line manager to be able to assign one particular journey to their direct reports. We have enabled the ORA_PER_JOURNEY_SECURITY_ENABL…
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New Redwood Journeys Setup UI ExperienceHi, As new Redwood UI has become available to enable, we have been regression testing to validate if the new UI supports our current configuration. We have enabled the n…
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How to configure the "display name" in from email address only for journey assigned email alert.Summary: Our requirement is that whenever a new employee joins the organization, a journey will be assigned to the newly hired employee, who will then receive an email n…
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Is there way to search for an assigned journey by employee numberSummary: We are using journeys and want to be able to search using the employee number on the assigned journeys field Content (please ensure you mask any confidential in…
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Effective date parameter guided journeySummary: Effective date parameter guided journey Content (please ensure you mask any confidential information): I have configured a guided journey on the redwood Employm… -
An offboarding checklist task going to the wrong managerEmployee has two work relationships. An offboarding checklist task is triggered when a termination of the non-primary work relationship is done. But the checklist task t…
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Application Task that redirect to the Homepage instead of Journey pageSummary: Application Task that redirect to the Homepage instead of Journey page Content (please ensure you mask any confidential information): Hi experts, we are facing … -
Escalate tasks & reminders to 2nd level manager?Summary: We have a certain task that a manager must complete when their employee is terminated. Is there any option to escalate the task reminder or the task itself to t…
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Fast Formula to assign the task to Future Line Manager XX days before the effectivity of transferHi, Can we use fast formula to assign the task to the future Line Manager of the employee? We have a requirement that the new Line Manager must complete a task prior to …