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Journey is not appearing in 'My Journeys' but Tasks are visible in 'My Tasks'

in Journeys 10 comments

Summary:

Employees unable to see My Journeys but can see the tasks on their My Tasks tab. This behavior started happening less than a week ago. We are using custom roles but there haven't been any changes to security. As an Administrator, I can see the Journey under Assigned Journey but the number of completions and Employee Tasks sections aren't displaying. This is a Person journey that is allocated manually. Anyone else experience this and have a resolution?

Content (please ensure you mask any confidential information):

Employee


Administrator


Version (include the version you are using, if applicable):

24A

Code Snippet (add any code snippets that support your topic, if applicable):

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