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Sales
Discussion List
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Video: Keep Multi-Select Pick List Open for Multiple SelectionsVideo: Keep Multi-Select Pick List Open for Multiple Selections: This video will show an alternate behavior you can implement for multi-select pick lists (also known as … -
November Interactive Demo Hours: Deliver Revenue Growth (Sales & Marketing)In this one hour showcase, you’ll see Oracle’s complete suite for Delivering Revenue Growth (Sales & Marketing), including our customer data platform, marketing automati…Kayleigh Halko - Oracle-Oracle 43 views 0 comments 0 points Started by Kayleigh Halko - Oracle-Oracle -
NOTICE: Classic Sales and Service Experience in Fusion — Redwood Adoption Required Before 27AUPDATE — September 2026: Oracle shared the latest Redwood adoption timelines, availability, and transition resources during the CX Sales & Service: Redwood Adoption Time… -
Upcoming Changes to Oracle Sales Assistant and Sales Recommendations (November 2026)Overview Oracle previously announced the deprecation of prepackaged Oracle SaaS Skills for Oracle Digital Assistant for Fusion Applications. These skills entered mainten… -
Territory Management - Using and ImplementingSummary: Collection of videos and resources to learn more about Territory Management. Content (please ensure you mask any confidential information): This is a collection… -
Prepare for Oracle CX Sales Mobile Sign-In Changes (November 2026)Overview Starting November 2026 update, Oracle will no longer support basic authentication in the Oracle CX Sales Mobile app, which was primarily provided for developmen…
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September Interactive Demo Hours: Deliver Revenue Growth (Sales & Marketing)In this one hour showcase, you’ll see Oracle’s complete suite for Delivering Revenue Growth (Sales & Marketing), including our customer data platform, marketing automati…Kayleigh Halko - Oracle-Oracle 73 views 0 comments 0 points Started by Kayleigh Halko - Oracle-Oracle
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Training: Implementing Redwood SalesA collection of videos and resources to help you implement Redwood sales. This list is ever changing, so bookmark this post and come back soon for more videos and links.…
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Join Redwood Sales Today: Maximize Your Project's Success with Our Support Implementation Program!Are you currently implementing CX Sales, or already live with our products, and looking to enable exciting new features like Workspace, O365, Sales Mobile App, or migrat… -
Saved Search does not apply the Sort Order in Redwood UISummary: I created a Saved Search with selected columns and sort order for my custom object. Upon opening the saved search, the saved search applied the selected columns…
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Unable to copy and paste anything to Redwood UI using Ctrl vWe have recently upgraded to Redwood UI. Users are unable to copy anything (from ex. Excel) and paste it in Redwood UI using Ctrl+v. This issue is observed by some users…
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Docx,PDF content from Opportunity Attachment in Workflow AI AgentIn Workflow AI Agent, I'm able to get readable content for .txt and .csv from opportunity Attachment API. But for .docx and .pdf, I'm getting in non-readable format. How…
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Enable change tracking for Opportunity Forecast category in the Opportunity activity streamSummary: Allow the Opportunity Forecast category field to be configured for change tracking in the Opportunity Activity Stream, showing the previous value, new value, us…
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Video: Single Field Update Conditionally Required Dependent FieldSingle Field Update: Conditionally Required Dependent Field This is a specialized implementation of single field update dependencies, for use when the dependency is cond…
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How to filter/show limited values in the State field in the Account-Address objectNavigation: Redwood Sales→ Account→Add Address: State field contains both a 2-letter code and the full name. We want the state name to appear on the LOV, not the state c…
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Long Text field becomes blank immediately after clicking SaveHi, In Oracle Fusion CX Redwood Sales 26C, a Long Text field becomes blank immediately after clicking Save, but the value reappears after refreshing the page. Could you …
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How to display contact "all emails" array in redwoodSummary: Users want the "All emails" option in the Contact creation page, in Redwood, to speed up the creation process. After moving from classic SUI to Redwood, the con… -
Does registering web service in CX Sales supports OAUTH 2.0?Summary: We have a requirement to consume a web service from a 3rd party APIM using OAUTH 2.0 without using Oracle Integration Cloud. I saw in Register Web Service authe…
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Redwood migration tool: Objects missing in add panel for standard objectsSummary: As of now we started to implement the new Redwood UI which will be mandatory in Q2 2027. Both our environments (test and prod) are on 26C. We performed a P2T in… -
How to customize and filter out the Active Contacts on Account Contact panel in Redwood UISummary: We need to filter out records that are being displayed in the list of Account Contacts on Redwood REDWOOD UI CLASSIC UI Content (please ensure you mask any conf…
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Sales users are not able to change the status and delete the activitieswe have created custom role, where to give entire control of Activities we have added "Activity" DSP with all the access. Due to which all the users can see all the acti… -
How to Sync AR Contact Fields to CX Sales Contact Object?Summary: Recently, we observed this behavior in our system: when we add contacts in Account Receivables under Account and run the ESS scheduled job, those contacts sync … -
How to report out of the CDM Manage hierarchiesSummary: How to create reports from CDM Manage hierarchies data? Content (please ensure you mask any confidential information): Client has CX Sales and CDM implemented. … -
Is CDM planned to move to Redwood?Summary: Is Customer Data Management module planned to move to Redwood? Is Organization and hierarchy moved to redwood or is planned? Is there any documentation specific…
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Best practice for enabling Audit policy in Audit framework- Attributes and performance considerationSummary: Hi Experts, We are planning to enable audit logging across Oracle fusion cloud modules to track user activities and changes to business transactions. Each produ…
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Embedding Iframe in Mobile AppSummary We have custom applications developed and enabled with web interface using Mashup content, same need to be replicated in Oracle CX mobile appContent We have enab… -
Drill-down link for bell notifications be updated to Redwood pages instead of SUI/Classic pages?Can we update the drill-down link for BPM worklist bell notifications to route users to Redwood pages instead of SUI/Classic pages?
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In Oracle Fusion CX Redwood Sales 26C, I want to refresh only the current Sales custom object Edit LHi, In Oracle Fusion CX Redwood Sales 26C, I want to refresh only the current Sales custom object Edit Layout when the user clicks the Approve button, without reloading …
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Redwood: Opportunity Product Picker templateSummary: Currently, when we go to an opportunity > Add products, the product picker shows only "Item Description" (see screenshot below) and there is no option to - Use …
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The panels of a child Custom Object of a Standard Object are not displaying in Redwood VSB.Summary: I created a Custom Object called "REGALO" as a Parent/Child relationship with the standard object "Contact," and I generated the extension export file using the…
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Attribute DataStoreKey in CDataStoreRuntimeEO is requiredSummary Getting an error while click on Reset to Full ExtractContent Need to get full extract for organization from BICC. So click on Action -> Reset to Full Extract opt…
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Why does custom object record read-only in Redwood UI but it can be updated on Classic UISummary: We have a custom role which intends to update custom object but was surprised that it is read only in Redwood UI. It is editable when viewing the same record on…
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Feasibility to add Contract Team object in RedwoodSummary: Hello, is it feasible to add the "Contract Teams" object in Redwood? Currently, it's existing in the classic UI. However, upon migrating in redwood, the Contrac…
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rounding off logic for currency conversionSummary: Need to understand the rounding-off logic for the adf.util.getCurrencyRate() function. Content (please ensure you mask any confidential information): We have a …
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Oracle CX Sales - Predefined Object Sharing Rules is not workingSummary: Hi all, We're running into a permission error that doesn't seem to be resolved by data access changes, and we'd appreciate some guidance on which role/privilege… -
In 26C We have enabled feature Called DirtyDataWarning But it is not working as expectedSummary: We have enabled 26C feature to show error message as below but this error message is coming up only when if user clicked on Home icon button. If user clicked on…
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Language support in App ComposerSummary Language support in App ComposerContent Hi, For custom object and attribute, do they support multi-languages like OOTB ones? For example, I login to English and … -
Not able to see any Appointment Calendar feature in Redwood Sales as seen in Classic UISummary: We have the standard Appointment Calendar functionality in Classic UI , but the same is not visible by default in Redwood UI. So , is that a known limitation or… -
Defaulting the value on Template added FieldSummary: In Opportunity we have a field 'Currency Code'. The LOV's of this field comes from a Task where the rates of the currencies are uploaded. It's Value is defaulti…