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Discussion List
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May 21 upcoming webinar: The Future of Customer Experience: Product Strategy Statement of DirectionWe believe 2025 is a line in the sand for customer experience. Envision a world where: Customer experience transcends front (sales, service, marketing) and back-office d…Elise Hymes - Oracle CX-Oracle 2 views 0 comments 0 points Started by Elise Hymes - Oracle CX-Oracle -
Product Notice: Usage Limit Enforcement - Max 10,000 Contact Records in Sandboxes Starting Aug 2025Overview With the arrival of Eloqua release 25C (Aug 1-15, 2025), Eloqua will be enforcing the usage limits on the number of contact records you can have in a Sandbox en… -
Webinar: Understanding Email Deliverability: Key Factors & Key Issues [May 2025]While some things are indeed out of your control, businesses can still do a lot to impact their email deliverability. To be successful, they have to understand the facto…
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Analytics Excellence Series | Reporting API Query Options OverviewFor more information on the Analytics Excellence Series, please visit our main page. The Eloqua Reporting API supports OData query options, which allow users to refine r… -
Live Webinar-Elevating Patient Experience: UCLA Health's Journey with Oracle Unity CDP and EloquaDelivering personalized, connected patient journeys in healthcare is no easy feat—but UCLA Health is doing just that. Join this live session to hear how they’re using Or… -
Analytics Excellence Series | Adding the Current Date to Reports with Narrative ViewFor more information on the Analytics Excellence Series, please visit our main page. If you want to include the current date in the title of your Eloqua Insight (OAS) re…
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Eloqua Customers: Join us for one of our CX Solution Overview demo hours!Have you had a chance to pop into one of our CX Solution Overview demo hours? Responding to customer feedback and interest, we’ve launched an ongoing series of regularly… -
Video Walkthrough: Delete contacts using deduplication rule in Oracle Eloqua's Program CanvasVideo Walkthrough: How to delete contacts using deduplication rule in Oracle Eloqua's Program Canvas -
REMINDER: CX Solution Overview Demos this Week!Have you had a chance to pop into one of our CX Solution Overview demo hours? Responding to customer feedback and interest, we’ve launched an ongoing series of regularly…
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Oracle Eloqua 25B Customer OverviewEloqua 25B Highlights: Redwood Experience for Eloqua enhancements include: Content Editors (email header, email footer, shared content, dynamic content) now available in…
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On-Demand: Introduction to Oracle Eloqua's APIs for Marketers [March 2025]Curious about Eloqua's APIs? Join us for our Intro to Eloqua's API on-demand session for Marketers! In this 30 min on-demand session, @Lou Patrick-Oracle covers the basi…
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The Complete Guide to Customer Data Platforms SeriesThe term CDP is tossed around a lot nowadays, but we find that marketers are hungry to learn more about CDPs (customer data platforms), and make sense of how they are be…
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Eloqua's Guided Campaigns Add-onNot to be missed ➡️ Watch our Eloqua Customer Webinar: Learn More About Guided Campaigns for Eloqua [Nov 2024] available on-demand now! Curious about Eloqua’s Guided Cam…
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Is it possible to see when a contact entered a program (more than 3 months ago)?I know the entry and exit report of a program allows you to see if a contact entered and left within the last 3 months, but if you look at a contact's history it keeps a… -
Audience split automationWould it be possible to do something similar to the audience split but in automation for the segment? Like triggering a segment with 1000 counts per hour, in this case 1…
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Setup Ownership on Insight Eloqua reports/ AgentsHello, We have a strange situation where we can't see the Ownership section on Insight Eloqua reports and agents. The Eloqua user used has admin role and all reporting l… -
Question regarding the mechanism of elqCampaignId in Auto-responder emailsHi, I'd like to learn more about how Eloqua works regarding the following situation: When a form is submitted, an auto-responder email set in the form processing steps i…
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softbounced reportI would like to know why the softbounced number is different from the report. I receive the softbounced message every morning, but when I compare it with what is in Eloq…
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Salesforce Integration App - Action Type: UpsertHello! Is there any outage from the Oracle side that impacts SF Integration App specifically the action: UPSERT. The set up in the SF Integration App in Eloqua is to UPS…
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Setting up SFDC App Import for hard bounceback statusNeed help in setting up a SFDC app import to pull hard bounceback status. 1. I want to understand if running this import will bring in all the contacts from SFDC to Eloq…
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Can Eloqua emails be exported into 3rd party systems to log against a customer?We'd like to being capturing all of our customer emails into a 3rd party system. But what's the best way to do that with Eloqua?
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Generating QR code in EloquaSummary: We are currently using a 3rd party public API to generate QR code from mail merges in Eloqua. Content (please ensure you mask any confidential information): Cur…
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Streamlining eCommerce Journeys to Deliver Seamless Customer ExperiencesJoin us to discover how eCommerce journeys are being reimagined-reducing friction, cutting down cart drop-offs, and creating smooth, connected experiences. Explore how y… -
Unsubscribe from specific email group is not tracked from Email and CampaignI hope this message finds you well. In the past, our organization relied on the "Unsubscribe from Email Group" metric within Eloqua to track and report on specific email…
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How to apply field merge targeting a specific CDO recordSummary: Hello, I'm looking into setting up an email with multiple field merges added. Each field merge should pull the data from a contact CDO that can have multiple re…
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sending copy of outgoing Emails to REPsSummary: Is there a ready-to-use tool in Eloqua that will send copies of sent campaign emails to sales representatives (responsible for the specific customer who receive… -
How to Check Eloqua API Usage and What Are the LimitsHi! I would like to monitor the current API usage to avoid hitting the norms. Can you advise on? What is the default API limit in Eloqua? Is there any specific API endpo…
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serious bug in Redwood regarding no visible footer section ?Summary: Footer section invisible when creating an email in Redwood? Content (please ensure you mask any confidential information): Dear Eloqua users, Do you also observ…
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checking existing Contacts in form to send different LPSummary: How to check (in processing steps) if the Contact who submit the form was already in database? Base on that send him different LP (Redirection URL). Content (pl…
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How can we edit and manage eloqua campaign canvas templates?Summary: Is there a way we can edit or remove old campaign canvas templates within Eloqua, the same way we can with forms, emails and landing pages?
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How to add field merge to a query stringHello, I've been working on methods to set up multiple query string URLs that also include a field merge to prepopulate the value for that paramenter so that the value w…
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Eloqua Google Ads bi-directional syncSummary: Hello, We would like to sync data back to Google Ads, whether someone is an MQL or not i.e. values 1 or 0. Has anyone done an integration or sync from Eloqua ba…
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Modifying an agent not owned by meAs an admin I'm unsuccessful in modifying an agent not owned by me. When i look at the documentation for Agents, I see the following: You cannot modify another user's ag…
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Insight (OBIEE) Dashboards: Saving a customized dashboardDashboard users can save customized views of a dashboard. Say you have a dashboard prompting for regions. I live in NA and want that to be my default prompt setting. I c…
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How to link existing CDO record not linked to contact to contact due to contact creation timingWe are moving campaign members from Salesforce to a Eloqua's CDO through Eloqua's Salesforce Integration App. This CDO is setup to link to Contact Our approach is that a…
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Is it possible to send audiences from Eloqua to Meta?Hi! I would like to know if the Facebook Leads app can send audiences or lists to Meta for campaigns using Custom Audiences. Best regards.
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What is the maximum configurable Eloqua Campaign end dateSummary: What is the maximum configurable Eloqua Campaign end date
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Is there a way to send campaign responses, including campaign name, ID, and details, to Sales Cloud?Is there a way to send campaign responses, including campaign name, ID, and details, to Sales Cloud? I have created an action at the campaign level of the Oracle CX Sale…
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Are "IP warming" and "domain warming" necessary?Summary: We have sent many Emails from "A" sender Email domain for 5 years through Eloqua. Recently our company was acquired by another company and we need to change our…
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Eloqua CX Sales leads creation errors reportingSummary: I Need to ask that We have uploaded some leads from Eloqua to CX Sales Integration and found that some leads are created and some failed due to Error. In report…
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I would like to know in which format the values of checkboxes are mapped when Eloqua is linked.Summary: I would like to know in what format the field values of the checkboxes are mapped to Eloqua if we use the CX Sales integration application to perform the CX Sal…
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Add new user to Oracle Support user groupSummary: Hi, We have been trying to add a user to an existing client's Oracle Support user group. We have tried requesting and manually adding and have not been successf…
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create contact segments with filter criteria in oracle eloqua using rest apiHello, I am trying to create contact segments with filter criteria in oracle Eloqua using rest api via postman. Create a contact segment Method: post Path: /api/rest/2.0…
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