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For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Eloqua
Discussion List
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Did you know... Australian Red Cross Lifeblood is using Eloqua to help save lives ❤️The Oracle social channels shared an incredible, inspirational story featuring Eloqua customer, Australian Red Cross Lifeblood, so I thought I'd share it here too ❤️ Lif…
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Eloqua Alert: Updated SSL Certs for *.eloqua.com being implemented Dec 2, 2024⚠️ Please be advised that on Monday, December 2, 2024 between 12:00 AM - 1:00 AM EST, Oracle Eloqua will be replacing the RSA and EC SSL certificates for the following d…
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CX Customer Connect Eloqua Showcase: 12/4 @1PM ETPlease join us on December 4th @ 12PM Central/1PM ET for a live session with our CX SE Solution Experts to gain more insight on how you can drive better business outcome…
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Eloqua Product Notice: SFTP Imports/Exports - SSH cipher updates [Nov 2024]Overview With the arrival of Eloqua release 24D (Nov 1 - 15, 2024), the SSH ciphers used with SFTP imports/exports will be updated. What’s changing? With Eloqua 24D, the…
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Intermediate Unsubscribe Page- How to Prevent Accidental UnsubscribesHey Eloqua Marketers! Are using the out-of-the-box, one-click Unsubscribe from All or Remove from Email Group system links in your email footer? Then you should also be …
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Product Notice: Gmail Sender Guidelines & Eloqua's List Unsubscribe Header Changes [Nov 2024]As we have been receiving inquiries about Gmail's Sender Guidelines and Eloqua's 24D Release enhancement related to List Unsubscribe Header Change from global unsubscrib…
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Oracle Eloqua 24D Release Info [Nov 2024]Visit our Oracle Eloqua Release Center for more information about Eloqua's releases, Product Notices, and other important product information. Highlights Guided Campaign…
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On-Demand: Marketing Automation Innovations - Eloqua Edition [October 2024]Marketing Automation Innovations - Eloqua Edition, October 2024 Eloqua customers will want to check out our recent session where we talk about Marketing Automation, bund…
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➡️ Eloqua Customer Webinar: Learn More About Guided Campaigns for Eloqua [Nov 2024]With Eloqua 24D (arriving Nov 2024), we announced that Eloqua Standard and Enterprise subscriptions will be granted a limited number of Guided Campaigns seats for their …
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Plan Ahead for SMS SuccessCross-channel marketing is a goal for many organizations. Reaching your audience where they are—via email, SMS text or web—boosts awareness of your brand and makes it ea…
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Product Notice: Increased Reporting API Limit for Records Per Page [Nov 2024]Overview To enhance the performance and efficiency of the Eloqua Reporting API, we've been closely monitoring the initial limits established with the GA (General Availab…
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Eloqua Product Notice: Contact PURL Change [Aug 2024]Overview With the arrival of the Eloqua 24C release, the format of the Eloqua generated contact PURL Name will be updated for any newly created contacts. What’s changing…
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The Analytics Excellence Series | Leveraging the OData Excel Connector with the Reporting APIFor more information on the Analytics Excellence Series, please visit our main page. Enhance Your Reporting with the OData Excel Connector Let’s start with what is an OD…
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Product Notice: BlueKai Data Activation App for Eloqua Reaches End of Life (Sept 30, 2024)Customers who are impacted will also receive this information by email if they are signed up to be emergency contacts for their Eloqua instance. As a reminder, if you're…
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Product Notice: Oracle Eloqua Facebook Widgets App Sunset [Sept 2024]Overview Earlier this year, Google Chrome began to phase out third-party cookies access to approximately 1% of its users, with up to 100% phase-out planned for Q3 2024 a…
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Product Notice: Oracle Eloqua LinkedIn Autofill App Sunset [Sept 2024]Overview Earlier this year, Google Chrome began to phase out third-party cookies access to approximately 1% of its users, with up to 100% phase-out planned for Q3 2024 a…
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Eloqua's Guided Campaigns Add-onNot to be missed ➡️ Watch our Eloqua Customer Webinar: Learn More About Guided Campaigns for Eloqua [Nov 2024] available on-demand now! Curious about Eloqua’s Guided Cam…
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Unsubscribe from specific email group is not tracked from Email and CampaignI hope this message finds you well. In the past, our organization relied on the "Unsubscribe from Email Group" metric within Eloqua to track and report on specific email…
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SSO Idp Metadata upload fails.SSO Idp Metadata upload fails. I can't find anything in the documentation that explains why it fails, so can anyone tell me why I'm getting this error? I uploaded it in …
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Passing custom object data as webhook parametersHi, I am trying to create a webhook that passes custom object data via the webhook parameters. How could I get the database name of the custom object fields to be used f…
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How to add a contact to a list using the API?Is there an API endpoint that will add a contact to a list?
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How can we identify which specific website can have website visitor notifications set up in Eloqua?Hi Team, From the below attached image, how can we determine the specific website where visitor activity is occurring, and how can we implement tracking for it?
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Connection string for Chainsys tool to connect to Eloqua.I wanted to get more information on creating a connection string for Chainsys tool to connect to Eloqua. Can you please let me know how this can be done? Thanks
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Webhook IP rangesHi all, currently we are trying to solve some issues for a new integration, where we used the Eloqua Webhook integrations on POD6. To exclude the possibility that the pr…
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Does the Date Decision app compare timestamps?In a program we are using the app to compare two separate date fields and are assessing which is most recent. For example, if the fields have values like 11/01/2024 13:5…
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Update values that are all UPPERCASE in first name contact field to propercaseHello topliners, 1. I would like to create a segment to identify any values in first name contact field that are all UPPERCASE 2. What is the best way to cleanse to upda…
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Can we generate the conversion rates of certain attributes using Eloqua Insights?Hi Team, Can we create the below customised reports using Eloqua Insights. If yes, what are the steps to be implemented? Lead Conversion Funnel - Leads to Bookings (Lead…
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Product Notice: POD 3 and 6 - May need to re-authenticate Facebook Lead Ads App before Jan 17, 2025Overview The Oracle Eloqua’s Facebook Lead Ads App will be undergoing maintenance on January 17, 2025. The planned maintenance requires all Facebook credentials used by …
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Email Deliverability and Soft Bounce BacksHi Community, We've been facing challenges with email deliverability and are seeking effective solutions to manage soft bounce-back subscribers. Specifically, we'd like …
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Feature Inquiries : select the associated landing page you'd like to report onI'm inquiring about something I'm curious about while setting up an email campaign. If you check the attached file, I wonder what the exact purpose of the red checked pa…
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How to transfer a Checkboxvalue from Eloqua to Sales via CX Sales IntegrationHello, We are currently using the CX Sales Integration to facilitate the transfer of information between Eloqua and the Sales Cloud. While most of the integration works …
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Eloqua Form Listed as Dependency but Missing in Assets SectionWhy is a form listed as a dependency for a contact field in Eloqua but not visible in the 'Assets' section, even though it appears in Insight? I have already checked the…
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Delimiter not being added to the form fieldGood morning Team, I would like to ask for your kind support/any feedback regarding the issue I have been having with the delimiters in the Eloqua form. The form is inte…
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How to create an Account in CX Sales from EloquaIn Eloqua the App Configuration for Oracle CX Sales Integration does not allow to select the account object. Contact and Custom objects are available (please see the att…
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HSTS in Eloqua for B&D subdomainsThe IT department of the client I am working with requests modifications to the HSTS policy. I have explained that Oracle does not provice per-client base modifications,…
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Eloqua Redwood UX picklistsHello Team, I would like to check if the behavior I get when using the Redwood UX in Eloqua is expected ? Redwood: When I try to add new values to the picklist I am aske…
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A Simple Guide for SSL CertificatesHello, We hope you are finding the Customer Cloud Connect discussions, product tips, and best practices valuable. A topic that is always of interest is securing microsit…
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GoToWebinar app - configuration problemHi when trying to configure GoToWebinar app (by Citrix), when Login with GoToWebinar, that fails on GotoWebinar Authentication. (GoTo support claims the problem is on El…
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Can LinkedIn Lead Gen Form fields be mapped to a large text field in Eloqua?Hi, I've set up a campaign to bring in contacts using the LinkedIn campaign manager app to allow us to send automated emails and notifications. One of the questions on t…
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How to update or change the email group in Emails?We would like to change existing assets' email groups. But it looks we cannot do that on the standard menu. We found an article that we can do it by REST API.URL: https:…
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SF Marketing Activities posting without a Lead or Contact associationThere are blank, meaning not assigned to a Lead or Contact, Marketing Activities being sent to Salesforce. We have SFDC Lead ID and SFDC Contact ID mapped in Eloqua and …
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Can We Restrict Contacts in Contact Overview Page Based on Contact View Selection?Hi Team, I have a question about restricting contacts in the Contact Overview page. Currently, I have set up two contact views: Google Sheets Contact View ADW Contact Vi…
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Salesforce Integration app - marketing activitiesHello - We have setup our marketing activities within the Salesforce Integration app, however, we are seeing duplicate values in salesforce with null values for lead id …
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Where can I find info about Eloqua REST API availability and limits by licensing trim/tierIt appears there are REST API availability constraints for the "basic trim" of Eloqua. While searching the documentation, the only information that I could find was a st…
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Determining your POD number for Oracle EloquaTo find out which POD you are on: * Log into Oracle Eloqua. * Note the URL in your browser after you have logged in successfully. * Refer to the table below to determine…
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Poll: Eloqua Help Center Documentation and Redwood ExperienceHi all, as we transition to the Redwood experience, tell use your preference for help center updates. Would you prefer: Help content exclusively for the new UI? Help con…
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Engage blank email not receivedHello there I have downloaded and configured Engage as per the documentation steps. I tried to do a Blank email test*; inserted companies' test email addresses, added a …