Thank you for supporting the Cloud Customer Connect Community in 2024. It's a gift to work with you!

Look back
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Unsubscribe from specific email group is not tracked from Email and Campaign

in Eloqua 1 comment

I hope this message finds you well.

In the past, our organization relied on the "Unsubscribe from Email Group" metric within Eloqua to track and report on specific email group unsubscribes (Unsubscribe email group from email or campaign). This data was crucial for our email analysis and campaign reporting. However, with recent changes, it appears that only the global unsubscribe is being tracked, and the email group unsubscribe data is no longer available.

Given the importance of this metric for our reporting purposes, could you please clarify the following:

  1. How can we track and report on email group unsubscribes in the current version of Eloqua?
Tagged:

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!