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Touchpoints
Discussion List
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How to remove "Touchpoint" applicationHi, I have to remove Touchpoint application under "Me" tab without customization (structure tool). I have removed "Access Touchpoints by Worker" roles from the employee … -
Hide Touchpoints from Activity CenterSummary: Hide Touchpoints from Activity Center Content (please ensure you mask any confidential information): Hello experts, we would like to hide the Touchpoint tab vis… -
Work Anniversary Awards – Process AutomationHello, I would like to ask for clarification regarding the Work Anniversary award category. We have created work anniversary awards for each year (for example: 1-year aw…
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Seeded OTBI Reports for Touchpoints Check-insHi Team, Could you please confirm whether Oracle provides any seeded/delivered OTBI reports or analyses for Touchpoints Check-ins that can be used by Employees, Managers… -
Clarification on Performance Check-In Template and Include in Performance Document FunctionalityHi Team, We are evaluating the Performance template type available in Check-In Templates. Could you please clarify: How does selecting Performance as the Check-In Templa…
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Clarification on “Use in Team Sync” Functionality in Touchpoints Check-In TemplateHi Team, We are reviewing the“Use in Team Sync” option available while configuring a Touchpoints Check-In Template in Oracle Fusion HCM. Could you please clarify: What i…
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¿when is or will be available the scm Personalization Helper tool?Summary: Oracle has announced it for HCM. The expectation is to use it in SCM processes also. Content (please ensure you mask any confidential information): There have b… -
Manager not able to schedule touchpoints check-inManager on our demo system is unable to schedule a touchpoints check-in with their direct reports. Error is 'After the employee becomes eligible for a template, you can …
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Can we rename Touchpoints tab in name in My Activity Center page?Is it possible to rename label on below page? -
Touchpoints-HR Admin privilegeSummary: We are in the process of enabling Touchpoints and have confirmed that the privileges listed in Oracle’s documentation allow employees and managers to see the To…
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Oracle Touchpoints-Can HR Representatives access touchpoints?Oracle Touchpoints is reserved for managers and employees and for a team based interactive experience. Can it include HR representatives in a supervisory role over manag…
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Can we hide Give Feedback and Request Feedback? If so, how?We would like to hide 'Give Feedback' and 'Request Feedback'. They appear in a few different pages. Is there a way to do this via Role Security / Profile or other? Other…
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Touchpoint Check-in assigned to person through HDL, is not showing up on Touchpoints Ess pageSummary: Oracle Touchpoints- The Touchpoint Check-in assigned to a person through HDL, is not showing up on Touchpoints Ess page under Events and interactions section. A…
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HCM - TM - Check-In Integration with OutlookSummary: Hi Team, @Christine Yokoi-Oracle , @Surlina Yin-Oracle , @Maxime Pignot-Oracle I want to understand if there is an integration between Performance or Touchpoint… -
What are the key implementation considerations and best practices for Oracle Redwood TouchpointsSummary I recently completed an Oracle Redwood Touchpoints implementation assessment and would like to share my observations while learning from the Oracle Community's e… -
Can HR Admin Schedule Recurring Check‑Ins on Behalf of Line Managers?Su Hi We are exploring how to ensure consistent, recurring check‑ins between managers and employees using Touchpoints. Ideally, HR Admins would be able to schedule these…
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Team Sync agent is not loading even after mapping the agent code in VBCSSummary: Hi All, I'm trying to enable the Team Sync agent under My team » touchpoints via VBCS but still its not generating any data. Below are the steps i followed: Cre… -
Remove Celebrate functionality on TouchpointsSummary: Hi Team, Is it possible to remove/hide Celebrate functionality in Touchpoints. Thank you Content (please ensure you mask any confidential information): Version …
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How can I Schedule Performance Check-Ins for Associates When They Reach 90 days?Summary: I have built a 90 Day Check In template in the Performance module. When I try to use the Manage Eligibility Batch Process to Assign Check-In Template, it does n… -
REDWOOD - Feedback Center Spins for Terminated EmployeesSummary: Hello, we are experiencing an issue when trying to delete requested feedback from employees who have termed. When we go to the Feedback Center in Redwood, searc…
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Team Sync agent can't foundHi, I was trying to enable the team sync for manager to review the team performance, but currently I'm facing the below issue. Navigation → My Team → Touchpoints → Team … -
Hide components in Touchpoints DashboardSummary: Hi Team, On the touchpoint dashboard, we want to hide certain metrics as we have enabled the module for a fraction of the employee population. We need to hide t…
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Disable/Hide "Team Sync" PageSummary: Hi Experts! We are currently assessing "Team Sync" before releasing it for the employees. Till its finalized we would like to keep the page hidden instead of sh…
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Redwood: Can we Default the Touchpoint Template Name?Summary: Hi Experts! we have just one touchpoint template and we want it to be default whenever the employee or manager is creating a check-in through touchpoint. Conten…
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Do we require a Touchpoints license in order to us the HRE_TOUCHPOINT alert in Alert Composer?Summary: In our Performance implementation we have identified an issue with the HRA_FEEDBACK ALERTS HRA_FEEDBACK_SENT HRA_FEEDBACK_REQUESTED HRA_FEEDBACK_PROVIDED In ord…
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Can you confirm that we can turn on touchpoints for certain LEs?Summary: We would like to turn on touchpoints based on LEs. How can we achieve this Content (please ensure you mask any confidential information): Version (include the v…
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26B Manager Edge Agent feature queryDo we have to be licenced for Touchpoints to use this new 26B feature? Manager Edge Agent
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can we cancel pulse survey that is already sentSummary: Hi All, If a pulse survey has been sent out, is it possible to cancel it. Thank You Content (please ensure you mask any confidential information): Version (incl…
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Drafting Check-in details are lost when manager is updatedHi When a person is drafting a new Check-In and building a agenda. Should the data be cleared when person selects a different manager? Example: Added a Template and have…
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Share feedback with a group or teamSummary: Hi, Is there an option to share feedback to a particular group or a team (Eg: HR team) rather than a particular person? We have explored Anytime feedback and To…
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Oracle questionnaires-can a star based system of ratings be used?Summary: While creating oracle questions in question library, can the response type be a star based response? Where under the multiple choice response, instead of radio …