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Channel Revenue Management
Discussion List
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Claims are not settled due to conversion rate and type errorSummary: @Ranjith-Oracle Claims/Deductions are unable settle due to error in Settle Customer Claims program as below. Transaction is being performed for US ledger and cu… -
Ship_To_Country Custom Qualifier not available in Customer Channel program TypeSummary: We have a client requirement to exclude certain transactions based on City,State etc. So going through the oracle document which gives n an example of Ship_To_C…
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ChRM Channel Revenue Management tier error when attempting to submit the customer programSummary: The customer program is receiving an error when attempting to submit the rebate program under Customer Channel Management. The error code is (CJM-6135358). The … -
Accruals for different Supplier (Distributor and OEM/Manufacturer)Summary: Oracle is implemented in a company X, that is a retailer to Customers C1, C2 and C3. There is an agreement between Customers and OEM (Manufacturers) of rebates.… -
Is it possible to restrict associated accruals to same Bill to on the claim?Summary: When associating accruals on a claim, the accruals earned by a different bill to than the one on the claim are available to associate. Is it possible to restric…
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How to calculate Brokerage Commission in ChRM for fully Paid AR InvoicesSummary: We have a client requirement to calculation commission only on fully paid AR Invoices and this commission amount has to be paid to a broker who will be set set …
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Impossible to add a new program qualifier in channel revenue managementSummary: Hello, I tried to add a new qualifier in channel revenue management. Used documentation : How to Set Up Custom Qualifiers Based on Sales Invoice Header Descript…
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More filters are not showing in search for programs and claimsWhen we come to deductions and program claims search field doesn't show the filters /More filters that we can apply. When reviewed in lower version(25A) its working. Cur…
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Accruals based on purchase from one supplier but paying to other supplierSummary: We have a following scenario - Scenario: Royalty based on Purchase Supplier: A Licensor 1: L1 Licensor 2: L2 Item: X Royalty Amount 100 - L1; 90 - L2 Royalty pa… -
Ship and Debit Program related issuesSummary: Ship and Debit Program related issues Content (please ensure you mask any confidential information): S&D program is setup, it is automatically applied on line a… -
How to adjust accruals for volume based program?Volume based programs do not allow manual adjustments to correct accrual balances. What is the work around for this? For ex, Would we create a manual journal entry again…
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Unable to view SSD programs on OM Redwood UISummary: Hi, While creating a Sales Order in the Redwood UI, I am unable to see the Supplier Ship and Debit (SSD) programs being applied at the sales order line level. H…
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Customer Program type to calculate accrual based on Sell Price with manual adjustments allowedSummary: We have a requirement for a customer program where accrual is calculated based on Sell Price (rather than list price) and manual adjustments are enabled. There …
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Settle Customer Claims Execution Report Error: Enter conversion rate informationSummary: Cannot create claim in currency different than ledger currency although currencies are defined in corporate & its default Channel Currency Conversion Type profi…
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How do I create custom qualifiers for Customer Programs in ChRMSummary: Oracle document says we can use Custom Qualifiers for Customer Programs in addition to the seeded ones. How do I that? We have a client requirement to exclude c…
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Manage batches UI in Channel not showing anythingSummary: I have loaded the Channel batch transactions as the data exists in CJM_DOCUMENT_LINES_ALL but do not see anything in Manage Batches UI. Content (please ensure y…
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Can Channel Rebate be based on AR Invoice Amount or AR Inv Line AmountSummary: How do we calculate the Rebate based of the Invoice Amount or Invoice Line Amount which is our clients requirement. As per the documentation, the rebate calcula…
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NANA1
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Load Transactions is erroring outSummary: Load Transactions is erroring out without any detailed reason Content (please ensure you mask any confidential information): Load Transactions is erroring out w…
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Any documentation available for non-promotional claim accounting?Summary: For non-promotional, Where do we map the GL account associated to the claim investigation activity? Content (please ensure you mask any confidential information…
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Qualify Customer Program Custom Qualifier based on Sales Order Header EFFHi, We have a requirement to use a custom qualifier in the Customer Rebate Program, where qualification will be based on a Sales Order Header Extensible Flexfield (EFF).…
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Sales Incentives not applied to Sales OrderSummary: I have created couple of as programs in Channel as there are Program Types for a customer and bill to site for two Item qualifiers but none of them is getting a…
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Settle Invoice related claim with accrual from volume rebateWhen creating a claim from receipt using the "Create Channel Revenue claim option", we are unable to select the promotional radio button to apply an earned accrual from …
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What is the best practice for Displaying available accruals outside of Channel revenue management?Summary: If the earned/available accruals need to be displayed to a 3rd party application to make it more visible to sales reps and customers to drive sales, what is the…
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Customer Channel Program accruals is not working based on Custom QualifierSummary: I have set up custom qualifier in the Customer Channel Program based on following document. I am using this qualifier for both the operators _E (Equal to) and _…
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Manual adjustment table & DFFSummary: When we create manual adjustment and submit it, we are able to see the record in CJM_CUSTOMER_ACCRUALS_ALL but no data in the CJM_MANUAL_ADJUSTMENTS_ALL_B & CJM…
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Customer Program creation doesn't throw any error on duplicate program creationSummary: Customer Program creation doesn't throw any error on duplicate program creation Content (please ensure you mask any confidential information): We have a require…
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Is it possible to setup Customer program based on invoice being paid on time?Summary: If the customer pays their invoices on time, abiding to the payment terms, would like to reward the customer with a rebate for on time payments. Is it possible …
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Level of Accrue To for Customer Claim AssociationsSummary: When setting up a customer program, if we set it at customer level, will the accruals still be seperated out by bill to if we have multiple Bill To's associated…
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How to set maximum earned amount for a customer program?Summary: The customer program has a maximum earned amount of $25,000USD. Is it possible to set this at the program level so that this accrual amount is not exceeded? Con…