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Channel Revenue Management
Discussion List
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Define Customer Promotion Program to consider Gross SalesSummary: We have a requirement where Customer Channel Programs should accrue based on Gross Sales (i.e. Credit Memos / Returns should not be considered). So, we are look…
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Can the estimated amount field in the Customer Channel Programs be Optional?Summary: We have a requirement that Estimated Amount field in the Customer channel Program should not be mandatory. Channel Program Managers don't want to enter amount e…
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How to do data conversion of Customer Channel Programs?Summary: Looking for FBDI template to upload Customer Channel Programs. - Customer Promotions Customer Annual Co-op Customer Annual Volume Customer Lumpsum Customer Volu…
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How does Accrual process for return work in Ship and Debit Program?Hi, If a Sales Order (SO) has been created for a customer with an SSD rebate program applied, and a Return Material Authorization (RMA) is subsequently created for the s…
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Is it possible to Copy existing Customer Channel Program?Summary: We have a requirement where programs are renewed in the next fiscal year. For user convenience, we are looking for a copy / duplicate functionality to create ne…
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Define Customer Lumpsum Program for different Item categoriesSummary: There is a requirement to bifurcate lumpsum accrual based on item category. Is there any functionality part of product roadmap? Content (please ensure you mask …
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How to setup sequence of Customer ProgramsSummary: How to setup sequence of Customer Programs Content (please ensure you mask any confidential information): We are enabled several Customer Programs Types. Howeve…
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Which type of Customer Program to be used for Sales Order Amount based ProgramSummary: Which type of Customer Program to be used for Sales Order Amount based Content (please ensure you mask any confidential information): We have a requirement to g…
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Cannot enter claim Type nor Claim Reason when creating a claimSummary: Hi, When creating a claim I cannot enter the Claim Type nor claim Reason. If I click on LOV to select any nothing happens and therefore Claim creation fails. I …
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Order Management and ChRM integrationSummary: Is OM integrated to ChRM? As far as I am ready ChRM gets csv data from Sales Order Invoices. So it seems to me there is no integration between both modules and …
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Customer Channel Management for Retailers where there is no SO nor invoicesSummary: Hi, My company is selling goods to Distributors (Mainly Amazon) and Distributors, like Amazon, are selling those goods to Retailers. In this case the only Sales…
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Claim Approval and Action History in Channel Revenue ManagementSummary: How to View the Claim Approval Action History in Channel Revenue Management Content (please ensure you mask any confidential information): In Channel Revenue ma…
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Unable to Submit Supplier Program due to ErrorSummary: When submitting the Supplier Program getting below error You can't activate this program because the Get Eligible Programs algorithm version 1 isn't current. Co…
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REST API for Promotional Claims in Customer Channel Revenue ManagementSummary: Is there any way to integrate Promotional Claims in Customer Channel Revenue Management? We have a requirement where the Customer will initiate the promotional …
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Accruals based on purchase from one supplier but paying to other supplierSummary: We have a following scenario - Scenario: Royalty based on Purchase Supplier: A Licensor 1: L1 Licensor 2: L2 Item: X Royalty Amount 100 - L1; 90 - L2 Royalty pa…
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Need to create custom chat box in the Oracle Fusion ERP screenHi Team, We would like to propose the implementation of a chat box within the Oracle Fusion ERP application screen. This feature would enable users to easily query or ex…
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Accounting Entries for Customer Accruals in Channel Revenue ManagementSummary: Below are the accounting entries for the Sell Side Customer Programs: Accrual Earned and claims in settlement pending status. Reference - How Customer Accruals …
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User Defined Attributes in supplier program not accruing.Summary: I defined the UDA (PIM Level) and assigned the value to the item as expected. I then created a Supplier Rebate Program with the same UDA Code as the one assigne…
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Can we consolidate accruals generated across terminated progams into the active onesSummary: Can we consolidate accruals generated across terminated customer programs into the active ones Content (please ensure you mask any confidential information): We…
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How to Restrict User to View the Claim which is created by himselfSummary:i Team, I hope you're doing well. I wanted to discuss a concern raised by our customer who is currently using the Deduction & Settlement module and manually crea…
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Error while adding the Custom Qualifier to the Progam TemplateSummary: I have defined a custom qualifier for the customer program and while adding this qualifier in the program template, getting the below error "You must enter a va…
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Not able to define Customer Channel PRogram based on Item CategorySummary: I am trying to define Customer Channel - Promotion Program based on Item Category. When I am saving the record, Category is going blank. Followed 12,13 and 14 S…
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Difference between Deductions and Settlement and Customer Channel ManagementSummary: Hi, Quick an easy question. I am struggling to understand what is the difference between Deductions and Settlement and Customer Channel management. They are hav…
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How can i restrict a user from updating the Override Transaction date field in deductionsSummary: How can i remove or freeze certain fields in the claims/deductions redwood UI page ? Content (please ensure you mask any confidential information Hi @Ranjith-Or…
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Incorrect Accrual Calculations for Customer Program based on Item CategorySummary: X item is assigned to AUD category but the other item Y is not assigned this category. Still, accruals are getting calculated as below – Item Price X - 20 Item …
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Unable to select Stepped calculation method in Customer Annual ProgramSummary: As part of 24C, Stepped calculation is now available in the Customer Annual Program but when I tried to create a program type in 24C for the customer annual pro…
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You must enter a valid value for the 'ItemId' attribute. The current value is '30000000XXXX'.Summary: While creating claim, Not able to associate Programs at Item Level Content (please ensure you mask any confidential information): While creating claims, we are …
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Unable to Submit Channel Customer Claim using REST APISummary: We have a requirement to add Settlement Lines to a Channel Customer Claim and then Submit it to change the status to "Settlement Pending" using APIs. We are abl…
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Sales Cloud consumer goods vs Channel Revenue MgmtSummary: Hi, My customer has bought licenses like 3 years ago for Oracle Sales Cloud and Consumer goods vertical to handle all related ti promotions, claims, budget, fun…
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Sales Cloud consumer goods vs Channel Revenue MgmtSummary: Hi, My customer has bought licenses like 3 years ago for Oracle Sales Cloud and Consumer goods vertical to handle all related to promotions, claims, budget, fun…