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Get Started with Redwood: Oracle Cloud SCM and Channel Revenue Management
Channel Revenue Management
Discussion List
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Using VB Excel Add in to create Manual Adjustments, not possible to create with ItemSummary: Using VB Excel Add in to create Manual Adjustments, it does not appear possible to create with manual adjustment with Item as the Manual Adjustment number on th… -
What is the recomended approach for cross currency Non Invoice - deductions ?There was an error rendering this rich post.
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Feasibility to have Automatic Claim Settlement processSummary: We are implementing Channel Revenue Management on Sell Side to manage the Customer Rebates. We have a requirement to settle the Customer claims automatically ag…
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Feasibility of using "Customer" as filter in Customer programsSummary: We are implementing Channel Revenue Management on Sell Side to manage the Customer Rebates. We have a requirement to fetch the Programs available for the Custom…
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Feasibility of Managing Forecasted Accruals in Channel Revenue Management (Sell Side)Summary: We are in the process of implementing Channel Revenue Management on the Sell Side to support customer rebate programs. A key requirement is the ability to manag…
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3 Journal Entries created totaling $20 during settlement. Only 1 line on the promo claim for $20Summary: Promotional claim is settled for $20. The subledger journal entries created are $6, $6, and $8 for the manual claim settlement from $20. Content (please ensure …
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when adding a note, the author is a random series of characters, should be the user name.Summary: Hi, When we added a note to the customer programs under note and attachments it shows Authored by as some random name. is it supposed to show the username of th…
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Why is Customer Site Location number used instead of the customer Site number for Bill/Ship To qualiSummary: Why is Customer Site Location number used instead of the customer Site number when selecting Bill To or Ship To as qualifier for Customer Promotional program? C…
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Ability to show Ship to Site number for Customers on a Customer ProgramSummary: Looking for the ability to show Ship to Site number when adding multiple Customer ship to sites for Program. Currently, you can only see the Site number when th…
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Can we customize the BPM approval rules for claimsSummary: We have predefined attributes currently to define the claim approval rules , but clients has the requirement of approving claims based on branch/location attrib…
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Join BPM Approval History to Claims in Order ManagementHello. Does anyone have any idea on how to connect the BPM approval workflow to Claims? I am using these tables but I cannot seem to find a connection: CJM_CLAIMS_ALL, f… -
Customer Program did not calculate AccrualWe have a customer volume program defined with the following rebates: 0 - 500,000 - 0% rebate 500,000 - 1,000,000 - 1% rebate We created a sales order for $400,000 and i…
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Need Sample Payload for Program Eligibility Version 2 REST APISummary: We have a requirement to calculate customer Rebate at the time of Quote Creation in CPQ. As Oracle Channel Revenue Management is not tightly integrated with CX …
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Unable to search item in volume programsThere was an error rendering this rich post.
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Manual adjustment allows to create adjustments for the customer which is not setup in the programSummary: While creating adjustments we see that we are able to select a different customer that is not setup in the program and still adjustments get created. Ideally sy…
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How to set maximum earned amount for a customer program?Summary: The customer program has a maximum earned amount of $25,000USD. Is it possible to set this at the program level so that this accrual amount is not exceeded? Con…
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Unexpected Error During Claim Settlement: Error in calling arp_auto_accounting.do_autoaccounting.Summary: Can anyone provide guidance on the issue below. We are unable to generate a credit memo for Promotional or non-promotional claims. The SLA rules are setup with …
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How to identify the sales order numbers or AR invoice in general accounting entriesSummary: Hi , we have request from business to see transaction details like Invoice number or sales order numbers in general accounting entries for Program accruals. ple…
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Does supplier Ship and Debit works with CPQ Pricing?Summary: Does supplier Ship and Debit works with CPQ Pricing instead of Fusion Pricing? Content (please ensure you mask any confidential information): For setting up Sup…
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Accrual calculation excluding a specific attribute based discountHi All, We have a requirement to calculate accrual for invoiced sales orders from unit selling price but excluding a specific attribute based discount. The attribute bas…
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Settlement Error for Non-Promotional ClaimsSummary: Settlement Error for Non-Promotional Claims Content (please ensure you mask any confidential information): We are trying to create few non-promotional claims bu…
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What is the Oracle Recomended workaround for backdated accrualsSummary: A newly created customer promotional program from 01 jan - 31 dec 2025 based on sales order data from 01 jan is eligible for a discount of 2% for ALL items for …
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Wrong Program was associated during claim and settled, Options to correct?Summary: The wrong program was chosen for association during claim processing and is settled. For example, a volume program was associated in the claim instead the lump …
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Not able to create program in ChRM for specific BUSummary: When creating a customer program in Channel Revenue for a certain BU, getting the following error: You must enter the StatusId attribute. (CJM-6135006) Other BU…
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Can we restrict supplier in search for customer claim AP settlementSummary: We have an requirement from client that while settling customer claims via AP settlement method can we restrict suppliers , so that when we search we get suppli…
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Supplier Trade profiles not have option to default payment methodSummary: As per the client process and requirements , they will receive AP credit memo not only they do AP Debit payment. Hence if in case we have to create custom settl…
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Is it feasibile to define a DFF in the Claim Reason setup ?Summary: We are looking to link the claim type and claim reason and hence is it possible to define a DFF in the claim type setup Content (please ensure you mask any conf…
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What are the seeded reports available in Channel Revenue ManagementSummary: We are trying to identify the seeded reports available for Channel Revenue Management Content (please ensure you mask any confidential information): We are tryi…
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Channel Batch Transaction import failing for Supplier Invoice with custom qualifier valueCreated custom qualifier for supplier rebates to achieve one of our clients requirement , to generate the accruals with that qualifier tried loading Channel Batch transa…
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Customer rebate accrual calculation collectively for a group of customersWe have defined a customer volume program with the following Tiers 0-500k - 1% Rebate 500-1MN - 2% Rebate 1MN+ - 3% Rebate We have added three customers in that program …