To ensure that questions get required attention from community members and are NOT left unanswered, it’s important for the author to indicate (by selecting “Yes” or “No” when prompted) whether the question was answered. (newly added) Please note that it is also important to respond to EACH comment your question receives. Your Yes or No response ensures an accurate status for your question.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
OCI - General
Discussion List
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MFA/2FA reset for Free-tier, Trial & Paid cloud accounts is now possible by Live chatMFA/2FA Reset Now Available via Live Chat for Free-Tier, Trial & Paid Cloud Accounts 📅Effective: January 28, 2025 Summary: If you have an OCI Free-Tier/Always-Free accou… -
Event Cancellation NotificationYou may receive an event cancellation notification from Zoom, which may be incorrect. Kindly visit the CCC events calendar to confirm. Apologies for the inconvenience. -
Upcoming Oracle Cloud webinars - Day One and BeyondJoin us for our upcoming Oracle cloud webinars. Click on the links below to register. July 21 - Security Series – Building Resilience with Cloud Network Monitoring July … -
"My Boss thinks I'm an OCI expert. I just watch 'What new in OCI' to stay ahead" - Video viewerThe October edition of 'Whats new in OCI' is now live on Youtube. Check out the latest updates: https://youtu.be/5_WAhxCtNKQ?si=52kqIY9seo1eo6QI We've just moved to the … -
Free certification for OCI now availableOracle University is offering free OCI training and certification for customers and partners through August 31, 2023. Gain in-demand skills across multicloud, database, … -
Free certification for OCI Generative AI through July 31stStay at the forefront of the AI revolution by getting certified for free as an OCI Generative AI Professional through July 31, 2024. Gain an understanding of fundamental…
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Support Center - attachment featureOracle Cloud Infrastructure (OCI) is committed to providing a premium support experience. Last year, we announced the launch of OCI Support Center, allowing customers to… -
Promotion extended! Get OCI certified for free through September 30, 2023Thanks to you, we achieved an unprecedented level of Oracle exam registration sign-ups for our Free OCI Training and Certification program. To show our appreciation for …
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New Workshop: Developing Cloud Native Applications on OCIWe’re pleased to announce a new workshop that makes learning easier for Developers and Solution architects to develop cloud native applications on Oracle Cloud Infrastru…
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OCI Gen AI Agent SQL Tool - Unable to connect to ATP DBHi , We have created a Gen AI Agent with SQL tool . The connection to ATP DB looks success However from Chat when we search its giving the following error User Error: Fa… -
Why Landing zone sugguest only 1 VCN at hub network?Summary: Hub/Spoke network structure principle Content (please ensure you mask any confidential information): Hi guy, Our team is working with customer in the architectu…
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Can’t access GRUB menu on Ubuntu instance via OCI Serial ConsoleSummary When I reboot my Ubuntu 22.04.5 LTS instance in Oracle Cloud, the system boots directly to login and I cannot see or interrupt the GRUB menu through the serial c…
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Problem accessing a private bucket from a functionHello! I am reaching out to request technical assistance with an issue I encounter when trying to access a private bucket from a function. Problem Description: When atte…
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locked accountI've got an email that my account is licked. I have received it on my email that I have set as my primary. This email is different from my login - the old one is not acc…
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Unsubscribed from password reset emails, can’t receive them anymoreSummary: I accidentally clicked to unsubscribe from the password reset emails, and now I don’t receive them anymore Content (please ensure you mask any confidential info…
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OCI Registry Policies - Push ImageSummary Correct policies for allowing developers to only pull and push images to the OCI Container RegistryContent Hi Everyone, I am trying to set up the correct policie… -
About to upgrade to paid account but worried about "out of capacity" messagesSummary: Content (please ensure you mask any confidential information): I have been using the Free tier for a couple of years and I am pretty happy with it. Thinking abo…
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Load Balancer SSl Certificate IssueHi, I need assistance on this issue I'm facing. I newly created deployed EBS Cloud Manager using this doc (DOC ID: 2434500.1) which required to use load balancer. The de…
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Can't create an Ampere A1 compute instance thus it says I canHi community, my issue is that for the past six months I've been trying to create an Ampere A1 instance (Ubuntu 24.04) VM.Standard.A1.Flex Always Free-eligible from 1 OC…
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Upgrade problemHi there, Having issues upgrading to pay as you go account. Basically, the button is disabled and I think checkbox to agree to t&cs is missing. Can someone recheck my ac…
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Trouble terminating Free Tier instance – need help resetting or restoringHello everyone, I’ve been running into some trouble with my Always Free Tier VM. I tried to terminate the instance in order to create a new clean one, but the terminatio…
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I cannot terminate the instancesI am experiencing an issue with one of my instances (OCID: ocid1.instance.oc1.iad.anuwcljtmz2gsxycnlsti3bmidwodlcsbb74uubi6phda4rhpwo652prrfiq). I have been unable to te…
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My Block Volume on OCI Free Tier has disappearedHi, I'm an OCI Free Tier user and I have a problem with a Block Volume that has disappeared from my account. I'm certain that I did not delete it manually, and I have so…
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Unable to Reset MFA, Can't Provide Full Verification InformationSummary: I lost my MFA and need help to reset it, but I can't remember all the exact details required for verification. Despite providing as much information as possible…
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how to change tenacy of free tier cloud accountSummary: how to change tenacy of free tier cloud account Content (please ensure you mask any confidential information): I created cloud account with canda toranto tenacy…
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Can't create Object Storage Bucket in Free tier OCISummary: Can't create Object Storage Bucket in Free tier OCI Content (please ensure you mask any confidential information): Hi All, I have a free-tier OCI account, and I…
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Personal Profile set up in support.oracle.comSummary: Hi I am unable to complete my personal profile on support.oracle.com since the website is not sending any verification code in my mobile. Thank you! Content (pl…
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Supplier unlock error when trying to complete award.negotiation event was ran and awarded to the supplier. When trying to complete the award Fusion produces an error "You must unlock [supplier name] to award it. The Suppl… -
We want to know the RPO And RTO values for the ERP systemsWe want to know the RPO And RTO values for the ERP systems how often the backups are being taken ,what is the SLA and how long does it take to recover the system from th…
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Request to unlock OCI tenancy locked after repeated VM.Standard.A1.Flex attemptsHello Community team, Please manually review and unlock my OCI tenancy.It seems to have been locked after many attempts to create a VM.Standard.A1.Flex (Ampere A1) insta…
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I cannot login to my Oracle Cloud account— Summary — I got an email said "There are no Oracle Cloud accounts associated with the e-mail address", but if I register Oracle Cloud with this email, the system shows…
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I am unable to login at the cloud freetier accountSummary: I am unable to login at the cloud freetier account not even getting any email with password reset link. Content (please ensure you mask any confidential informa… -
cannot reset password, no email link is sentSummary: I cannot reset cloud account password, if I click on forgot password, no email is sent to my email. CLoud account is dridhaswana and email is dridhaswana@gmail.…
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Help on creating a Technical Support Requests ?Summary: Can anyone help me on creating a Technical Support Request. Whenever i try i get an error: Unknown Error We apologize for the inconvenience, but this support re…
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How do I deploy a node js application to an OCI instance, while keeping static IP add of instanceHow do I deploy a node js application to an OCI instance, while keeping static IP address of OCI instance
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Are the User Activity Reports available in the new Cloud Console?Summary: We were using the User Activity Reports (RUEI) as a scope for how and when colleagues were interacting with our Fusion applications. Does anyone know if these a…
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My free tier account will be suspend within 30 daysSummary: I received twice email from oracle first one about free tier expired account and yesterday i receive an email that oracle suspend my account within 30 days and …
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Portuguese Language in the setup "Manage Languages" Portuguese" "pt" status is "Not Active"Summary: In the setup "Manage Languages" Portuguese" "pt" status is "Not Active" and the access to active this language is also not getting provisioned even by providing… -
Locked out of my OCI Paid Account (MFA Reset Required)Hello, I am a paid member of OCI, and I recently had to factory reset my phone, which was set up as my multi-factor authentication (MFA) device. As a result, I am unable…