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OCI - General
Discussion List
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MFA/2FA reset for Free-tier, Trial & Paid cloud accounts is now possible by Live chatMFA/2FA Reset Now Available via Live Chat for Free-Tier, Trial & Paid Cloud Accounts 📅Effective: January 28, 2025 Summary: If you have an OCI Free-Tier/Always-Free acco… -
Event Cancellation NotificationYou may receive an event cancellation notification from Zoom, which may be incorrect. Kindly visit the CCC events calendar to confirm. Apologies for the inconvenience. -
OCI Always Free instances SSH port 22 connects then closes before banner/key exchangeSummary: I need help with an OCI Always Free Compute SSH access issue. Multiple Ubuntu instances in us-phoenix-1 show the same behavior: TCP port 22 is reachable, but th… -
Help with MFA reset on OCI free tierHi, I can't access my Oracle Cloud Free Account because my phone number has changed. And the credit card associated with my account has expired. I now have a new card, b…
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Free Tier Account Locked-Unable to sign in after password reset (Invalid credentials)Summary: Hello,I am a Free Tier user and recently reset my password via the official email link, but I am still completely unable to log in. The system constantly throws…
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Free Tier Account Locked - Invalid Username or Password after successful resetSummary: My Free Tier account is locked. I can reset the password via email, but login fails with "Invalid username or password" and the myservices console returns a DNS…
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Free Tier signup blocked after email correction (Incident #260523-000782)Hello, I attempted to create an Oracle Cloud Free Tier account but my email was accidentally truncated (.co instead of .com), which caused the first attempt to fail. Aft…
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is there any DRG simulator?Summary: Hi all: I'm looking to practice and find out if some modifications to our DRG (have 1 per region) and thus two regions are doable. Since GSSN3 and other stuff e…
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Password and Recovery Email ChangedI am the original owner of an Oracle Cloud Free Tier account. Since around March 4, 2026, I have been unable to log in to my account at https://cloud.oracle.com. When at…
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Where can we find Legacy Local User "DefaultLocalUser" as it is being Retired ?Summary: We have received a notification from Oracle saying "Oracle Cloud Infrastructure Identity and Access Management - Reminder: Please retire “DefaultLocalUser” in y…
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attaching block volume to a database nodeAttaching a block volume to a database node Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Co…
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migration of on-premise database to Autonomous DatabaseSummary migration of on-premise database to Autonomous DatabaseContent Hi All, I Need to know different ways how to migration of on-premise database to Autonomous Databa…
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Free Tier instance disabledSummary: Free Tier instance disabled - AI tool caused outbound traffic, need instance reenabled Content (please ensure you mask any confidential information): My Always …
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Help with MFA reset on OCI free tierSummary: Hello, I have formatted my cell phone and I have lost the 2FA, but when trying to contact support I do not remember which credit card was used to create the acc…
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How can I reset MFA authentication if I don't remember my old phone number or my old card details?Summary: How can I reset Oracle MFA authentication if I don't remember the number I used to create it or have my bank card details? The support person says I absolutely …
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Oracle AI Agent Factory installation on Mac ArmI am having issues installing AI Agent factory on my machine. I have made sure Podman container engine has enough storage allocated. See below logs: Files in /dev-shared…
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VM.Standard.A1.Flex in ap-mumbai-1 stuck at ~50 Mbps public internet despite 4 Gbps advertisedHello, I am seeing an apparent public internet throughput cap on my OCI compute instance and would appreciate help confirming whether this is an OCI-side limit or issue.…
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How can a customer have MFA reset for an Oracle Cloud account with no other onsite administrator?Summary: Newly created SaaS customer Oracle Cloud account - mchciamadison does not have a backup onsite administrator and lost access to the mobile device for MFA. Pleas… -
Oracle Cloud Account Sign In MFA authenticator bypasscode invalid eventhough it is not expiredSummary: I am an oralce support staff. Trying to login into MFA not working due to mobile device registered long back not working to receive the authentication. alternat…
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OCI Always Free sole admin locked out by MFA; no card on file and cannot create SRHi Oracle community, I am trying to recover access to an OCI Always Free tenancy where I am the cloud account creator and sole tenancy administrator. I am locked out of …
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Unable to log in anymoreSummary: I'm unable to log in my Free Tier account; the login page says invalid username or password. I had a A1.Flex instance running. I never used any mining software …
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Please help me recover my account.Summary: I deleted my Oracle Cloud account in order to create a new account with a different home region, because I wanted to change the region setting. However, I did n…
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Can't login to Oracle account / account terminated with no given reasonI used to have an "Always Free" VPS, Ubuntu VM. Last night it stopped working, and this morning I wanted to login to check. Unfortunately, I can't login to my account… I…
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Free Tier signup blocked — generic error after 2 attempts (need manual review)Summary: Cannot create my Oracle Cloud Free Tier account — both attempts (April 30 and May 1) failed with the generic error "An error occurred while creating your accoun…
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What is the approach that Oracle would recommends for DB Lift and Shift from on-premises to OCISummary Needs best approach to carry List & Shift of DBContent Hi, I am searching for Oracle recommended approach for migrating DB from on-premises to OCI. Please advise.
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Free Tier tenancy suspended for Coin-Mining (Ref: a2f83f35) – Need help retrieving boot volume dataSummary: Need help retrieving boot volume data from suspended Free Tier tenancy (Coin-Mining suspension) Content (please ensure you mask any confidential information): M…
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OCI VPN SetupHi everyone, I’m currently working with Oracle Cloud Infrastructure and looking into setting up secure remote access to resources (compute instances and databases) via V…
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ignorePlease ignore or remove this discussion. It was created by mistake and contains no valid request.
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Implement User level data access security at OCI Gen AI agent leveraging SQL ToolSummary: I am developing an OCI gen AI Agent with SQL tool. The data is stored in ATP DB synced from Oracle fusion . How can we develop a user level security similar to …
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Can't login with OCI Default domain - only with IdentitySummary: Default Identity Domain inaccessible after IDCS migration — cannot upgrade Free Tier to PAYG — 3 years unresolved Content (please ensure you mask any confidenti…
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I don't receive notifications messages when I get answers from APEX forum.Summary: I don't receive notifications messages in my inbox mail when I get answers from the APEX forum. Content (please ensure you mask any confidential information): I… -
AI Agent Studio || Clarification Needed on Licensing for AI Agent Studio (Embedded vs Custom AI)Hi Team, We reviewed the Oracle documentation and pricing pages on AI Agent Studio, but a few key licensing questions remain unclear. Could you please help clarify the f…