To ensure that questions get required attention from community members and are NOT left unanswered, it’s important for the author to indicate (by selecting “Yes” or “No” when prompted) whether the question was answered. (newly added) Please note that it is also important to respond to EACH comment your question receives. Your Yes or No response ensures an accurate status for your question.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
OCI - General
Discussion List
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OCI Always Free: Updated Ampere A1 Compute AllocationDo not post sensitive information in the comments. Example: OCID, tenancy name etc. Oracle Cloud Infrastructure has updated the Always Free allocation for OCI Ampere A1 … -
MFA/2FA reset for Free-tier, Trial & Paid cloud accounts is now possible by Live chatMFA/2FA Reset Now Available via Live Chat for Free-Tier, Trial & Paid Cloud Accounts 📅Effective: January 28, 2025 Summary: If you have an OCI Free-Tier/Always-Free acco… -
Event Cancellation NotificationYou may receive an event cancellation notification from Zoom, which may be incorrect. Kindly visit the CCC events calendar to confirm. Apologies for the inconvenience. -
14 Days of Complete Silence & An Infinite Runaround: Documented Breakdown of Oracle's Broken SupportDear Oracle Community and OCI Leadership, I am posting this publicly not merely out of frustration, but to document a systemic failure in Oracle’s onboarding and custome… -
Free Tier tenancy termination requested in Oct 2025 never completed, cannot log in or sign up againHello, I requested the termination of my Oracle Cloud Free Tier tenancy in October 2025. Almost a year later, the account still shows as "pending delete". As a result: I…
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When i try sign in OCI i get response "That name didn't work, want to try again?"Timeline 2 Aug 2026: I registered an Oracle Account and an OCI Free Tier account. Region/country: Indonesia. 12 Aug 2026: I received an email titled “You have 20 days le…
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I can't login to my Oracle Cloud accountSummary:I can't login to my Oracle Cloud account Content (please ensure you mask any confidential information): Dear Account Manager: My Oracle Cloud Account has a probl…
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OCI Free Tier account access recovery — password reset emails not receivedSummary: Unable to access an OCI Free Tier account because password reset emails are not received. Oracle live chat directed me to this forum. Content: Hello Oracle team…
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Unable to Restore Instance from Existing Boot Volume – VM.Standard.A1.Flex Out of CapacitySummary: Hello Oracle OCI Community, I am trying to restore my previous OCI compute instance using its existing Boot Volume. The original instance is no longer available…
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URGENT: OCI Free Tier tenancy terminated — request for data recoveryHello Oracle team, My OCI Free Tier tenancy was recently terminated by the system without any warning or explanation. I contacted Oracle Cloud Support through the offici…
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My IPSec got deleted without my knowledge and no logSummary: About 1-2 hours ago, my IPSec are all deleted without any audit log. Content (please ensure you mask any confidential information): I have been using the IPSec …
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Password reset email never arrives, but other emails from the same sender do (Free Tier tenancy)Summary: Hello, I'm locked out of my Free Tier tenancy: the password reset emails never arrive. Account email (username): vicentejudge35@gmail.com What I've already trie…
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Authorization failed or requested resource not foundHello, I'm unable to access any resources in my Oracle Cloud Free Tier account, and I was directed here by Oracle chat support (Incident ID: 261013-000103). Account deta…
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Help recovering missing OCI instance and existing boot volumeMy OCI compute instance is no longer visible in the OCI Console dashboard or in the instance list when queried through the OCI CLI. However, its original boot volume sti…
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Baremetal or VM in DR site for eBSSummary Baremetal or VM in DR site for eBSContent while moving an eBS customer to cloud, primary datacenter and DR would be in different regions . In case of a total fai…
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MFA Reset Request - Always Free - lost phonePlease reset MFA on my Always Free OCI tenancy. Registered email: 958863987@qq.com Tenancy name: e58863987 Identity domain: OracleIdentityCloudService Phone used for MFA…
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Can't login to Oracle cloud for about a weekSummary: I can't login to my Oracle Cloud account Content (required): About a week ago I tried to login to my account after a small break (~2 weeks) but I was getting an…
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Request to remove outbound TCP port 25 restriction for OCI Free TierHello Oracle OCI team, I am using an OCI Free Tier / Always Free VM in the India West (Mumbai) region to host a self-hosted email verification application. The applicati…
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Oracle SEHA on OCI Compute: Is VIP/SCAN VIP failover supported?Hello, I am building an Oracle SEHA environment on OCI Compute and would like to understand whether VIP and SCAN VIP failover is supported on OCI. Environment Oracle Gri…
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Free trial instance subscription failedSummary: I tried to get the free cloud trial.I followed all the process, paid the fees, receive the 2FA OTP by SMS and validated. When i click on start free trial which …
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OS patching option on the OCI consoleSummary: OS patching option on the OCI console I am used to patching the DBCS system with dbli ( https://docs.oracle.com/en/cloud/paas/base-database/update-dbcli/index.h…
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VM.Standard.E2.1.Micro - Stuck in processing after hardware failureSummary: I have two Free Tier E2.1.Micro instances that stopped and are now stuck after what seems like a hardware failure on a node and they are stuck in "Processing" "…
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OCI A1 VM stuck STOPPING for over two days during mandatory reboot migrationSummary: OCI A1 VM remains STOPPING for more than two days during mandatory evacuation/reboot migration; support and Manager Action are already open. Content (please ens…
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Free Tier signup blocked because previous OCI account was closedHello, I previously had an Oracle Cloud Infrastructure account, but the account was closed due unavoidable cirsumstance and on my behalf because i cant use the account's…
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Always Free A1 instance disabled – unable to resize from 4 OCPU/24GB to 2 OCPU/12GBSummary: My Always Free Ampere A1 instance in eu-frankfurt-1 has been administratively disabled. The instance is currently configured with 4 OCPUs and 24 GB RAM. I need …
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Always Free A1 disabled at 2 OCPU / 12 GB; boot storage reduced to 194 GBSummary: A Free Tier VM.Standard.A1.Flex instance (2 OCPUs / 12 GB RAM) in eu-frankfurt-1 is administratively disabled and cannot start, even after active boot storage w…
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downloading data from a boot volumeSummary: I just logged into the console and my instance is gone. Apparently, they performed maintenance, migrated it, and it disappeared. Only the boot volume remains. I…
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OCI Free Tier signup fails after successful debit-card verification — account creation errorHello Oracle Cloud Community, I am trying to create my first Oracle Cloud Free Tier account, but I have been unable to complete the signup for almost one month. I would …
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OCI Free Tier signup fails after successful card verification on both desktop and mobileSummary: OCI Free Tier signup consistently fails at the final Cloud Account creation step, even though payment card verification succeeds. Content: Hello Oracle Cloud Co…
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Resource Manager CreateJob returns 404 with target.job.operation + target.stack.id IAM conditionsI am using OCI Resource Manager in ap-hyderabad-1 with a dedicated non-admin API-signing user in the Default identity domain. The user belongs only to its automation gro…
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Oracle Cloud Free Tier signup fails after successful card verification – request for manual reviewHello Oracle OCI team and community, I am looking for assistance with an Oracle Cloud Free Tier account creation issue. I am an individual user in Spain and I am trying …
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I am not receiving password reset linkSummary: I am trying to reset password but not receiving any email from OCI Content (please ensure you mask any confidential information): Version (include the version y…
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Free Tier sign-up fails from Saudi Arabia: "We're unable to complete your sign up"Hello, I'm in Saudi Arabia and trying to sign up for Oracle Cloud Free Tier with the home region Saudi Arabia West (Jeddah). Every attempt ends with "We're unable to com…