To ensure that questions get required attention from community members and are NOT left unanswered, it’s important for the author to indicate (by selecting “Yes” or “No” when prompted) whether the question was answered. (newly added) Please note that it is also important to respond to EACH comment your question receives. Your Yes or No response ensures an accurate status for your question.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
OCI - General
Discussion List
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MFA/2FA reset for Free-tier, Trial & Paid cloud accounts is now possible by Live chatMFA/2FA Reset Now Available via Live Chat for Free-Tier, Trial & Paid Cloud Accounts 📅Effective: January 28, 2025 Summary: If you have an OCI Free-Tier/Always-Free accou… -
Event Cancellation NotificationYou may receive an event cancellation notification from Zoom, which may be incorrect. Kindly visit the CCC events calendar to confirm. Apologies for the inconvenience. -
Upcoming Oracle Cloud webinars - Day One and BeyondJoin us for our upcoming Oracle cloud webinars. Click on the links below to register. July 21 - Security Series – Building Resilience with Cloud Network Monitoring July … -
"My Boss thinks I'm an OCI expert. I just watch 'What new in OCI' to stay ahead" - Video viewerThe October edition of 'Whats new in OCI' is now live on Youtube. Check out the latest updates: https://youtu.be/5_WAhxCtNKQ?si=52kqIY9seo1eo6QI We've just moved to the … -
Free certification for OCI now availableOracle University is offering free OCI training and certification for customers and partners through August 31, 2023. Gain in-demand skills across multicloud, database, … -
Free certification for OCI Generative AI through July 31stStay at the forefront of the AI revolution by getting certified for free as an OCI Generative AI Professional through July 31, 2024. Gain an understanding of fundamental…
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Support Center - attachment featureOracle Cloud Infrastructure (OCI) is committed to providing a premium support experience. Last year, we announced the launch of OCI Support Center, allowing customers to… -
Promotion extended! Get OCI certified for free through September 30, 2023Thanks to you, we achieved an unprecedented level of Oracle exam registration sign-ups for our Free OCI Training and Certification program. To show our appreciation for …
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New Workshop: Developing Cloud Native Applications on OCIWe’re pleased to announce a new workshop that makes learning easier for Developers and Solution architects to develop cloud native applications on Oracle Cloud Infrastru…
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cant retrieve the email for password recoverySummary: cant retrieve the email for password recovery Content (please ensure you mask any confidential information): cant retrieve the email for password recovery Versi… -
Within oracle OCi what is function of user groups?following groups - fusion_console_upgrade_admin_role, All Domain Users, Administrators - how can we show what these groups give access to or what priveleges are associat…
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When I try to create an instance, I see message of "Critical resources"Summary: I have already created an instance, but when I try to create another instance, I see this error, but as a free tier account I shoud be able to create to instanc…
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I lost access to my MFA and support doesn't know what to do because my account never used cardcreditSummary: I lost access to my Oracle Cloud account, and when I contact support to recover it, they ask for my latest credit card details. The problem is that my Oracle Cl…
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Getting error while creating bucket and policy and compartment in OCI lab enviromentSummary: Getting error while creating bucket and policy and compartment in OCI lab environment Content (please ensure you mask any confidential information): Hello All, … -
OCI "Limits, quotas and usage" is showing incorrect Usage infoSummary: I have zero A1 VMs in the region, but "Limits, quotas and usage" page is still showing 4 A1 VM CPUs and 24 GB of RAM used and 0 available Content (please ensure…
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OCI Connector HUB between Queue and FunctionSummary: Hi, guys, is there any documentation which show the JSON that sent when we connecting Queue as source and Function as target in OCI Connector HUB? I mean, what …
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All the dates across oracle needs to be defaulted to the current sysdate (4-0001238539)Summary: Hi Experts, I have a requirement where all the dates across Oracle needs to be defaulted to the current sysdate. This functionality is available across many Fin…
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Unable to delete resources from root compartmentSummary: I am unable to delete resources 0.10.in-addr.arpa and subnet0125.vcn0125.oraclevcn.com (both are CustomerDnsZone type) Content (please ensure you mask any confi…
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Cannot reset my password due to no account recovery methodSummary: On 11/05 13:00, all my compute instances are offline. I tried to login to the Oracle Cloud portal but showing incorrect password. I tried to reset my password b…
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Consolidat OCI SaaS and PaaS tanencyWe are maintaining two OCI tenancies . One for PaaS (OIC + IDCS + Object Storage Buckets) and other is for Oracle ERP Cloud + IDCS. We would like to consolidate both in …
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Security - HCM Core HR HRBP Location Based SecuritySummary: Hi Team, We need to implement the following security control. HRBP record level security will be restricted based on Location. Every worker has HRBP assigned wh…
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We have Custom security requirements for a custom role in Core HRSummary: Hi Experts, We have below security requirements for a custom role in Core HR. All HRBP should be able to see only particular Legal Employer say ABC Enterprise a…
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Instance is stuck in "Terminating" state for daysSummary: I have a Compute instance which got stuck in the "Terminating" status since 3 days. Note that I'm not talking about the final "Terminated", but "Terminating" as…
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Cannot Delete Boot Volume in Free Tier - with error 'Attached to Instance'Summary: I'm on OCI Free Tier in the ap-hyderabad-1 region. I terminated all instances , but on deleting a boot volume shows an error: "may not be deleted while attached…
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my user lost all permissionsSummary: I have exactly same problem as The solution provided here is to contact sales. I contacted sales and the bot is saying that they can't help me because I don't h…
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I can't access my tenancySummary: I'm using Oracle Always-Free account for years. I can't access my tenancy from yesterday. Content (please ensure you mask any confidential information): I enter…
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How to restart a VM instance that is stuck in a stopping state?Summary: I have an vm instance that has been in a stopping state for more than 12 hours, and even though I have forced it to restart, it does not come out of that state.…
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criblSummary: We would like to integrate the OCI Logs to Cribl Content (please ensure you mask any confidential information): To stream the logs Version (include the version …
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Pending Oracle Cloud Account Free Tier Application since October 13thHello, I applied for an OCI Free Tier account on October 13, 2025. I received the email with the subject "Your Oracle Cloud Account is Pending Review" which stated my ac… -
Instance is disabled. Please contact customer support to reenableSummary: Instance is disabled. Unable to restart. Please contact customer support to reenable Content (please ensure you mask any confidential information): I received a…
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How to restore an SPFILE from an OCI backup located in Object Storage?Summary: I'm working with an Oracle Database hosted on OCI and I need to restore the SPFILE (server parameter file). I have a backup that was taken using RMAN and stored…
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Unable to Log In to Oracle Cloud Infrastructure (OCI) Account and Not Receiving Password Reset EmailI am currently unable to log in to my Oracle Cloud Infrastructure (OCI) account. Additionally, I have tried to reset my password, but I am not receiving the password res…
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My Block Volume on OCI Free Tier has disappearedHi, I'm an OCI Free Tier user and I have a problem with a Block Volume that has disappeared from my account. I'm certain that I did not delete it manually, and I have so…
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Can’t access GRUB menu on Ubuntu instance via OCI Serial ConsoleSummary When I reboot my Ubuntu 22.04.5 LTS instance in Oracle Cloud, the system boots directly to login and I cannot see or interrupt the GRUB menu through the serial c…
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192.168.0.0/16IS NOT A valid cidr block ociSummary: iwhen i try to create a vcn i keep getting the message 192.168.0.0/16IS NOT A valid cidr block despite entering it exactly as in the instructions Content (pleas…
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Dynamic connection URL and Credentials in OIC Gen3Is it possible in OIC Gen3, when configuring a connection (i.e. REST adapter, but also SOAP, Salesforce, Confluent etc.), to set URL and Security Policy credentials to b…
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OCI email delivery service REST APII’m trying to send an email from Postman using the OCI Email Delivery HTTP public endpoint. Could someone share the correct JSON request format needed for this? If there…
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Error when trying to create a custom model of type KEY_VALUE_EXTRACTION in OCI Document UnderstandinSummary: Once data labeling has been successfully completed in Label Studio following the instructions in the Label Studio documentation, a custom model is created in th…
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Can an OMCS customer access OCI Console?Summary: Hi, I have an OMCS (Oracle Managed Cloud Customer) who is running EBS @ OCI service. They would like to access the Cloud Console. They are entering their tenanc…