To ensure that questions get required attention from community members and are NOT left unanswered, it’s important for the author to indicate (by selecting “Yes” or “No” when prompted) whether the question was answered. (newly added) Please note that it is also important to respond to EACH comment your question receives. Your Yes or No response ensures an accurate status for your question.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
OCI - General
Discussion List
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Upcoming Oracle Cloud webinars - Day One and BeyondJoin us for our upcoming Oracle cloud webinars. Click on the links below to register. July 21 - Security Series – Building Resilience with Cloud Network Monitoring July … -
MFA/2FA reset for Free-tier, Trial & Paid cloud accounts is now possible by Live chatMFA/2FA Reset Now Available via Live Chat for Free-Tier, Trial & Paid Cloud Accounts 📅Effective: January 28, 2025 Summary: If you have an OCI Free-Tier/Always-Free accou… -
"My Boss thinks I'm an OCI expert. I just watch 'What new in OCI' to stay ahead" - Video viewerThe October edition of 'Whats new in OCI' is now live on Youtube. Check out the latest updates: https://youtu.be/5_WAhxCtNKQ?si=52kqIY9seo1eo6QI We've just moved to the … -
Free certification for OCI now availableOracle University is offering free OCI training and certification for customers and partners through August 31, 2023. Gain in-demand skills across multicloud, database, … -
Free certification for OCI Generative AI through July 31stStay at the forefront of the AI revolution by getting certified for free as an OCI Generative AI Professional through July 31, 2024. Gain an understanding of fundamental…
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Support Center - attachment featureOracle Cloud Infrastructure (OCI) is committed to providing a premium support experience. Last year, we announced the launch of OCI Support Center, allowing customers to… -
Promotion extended! Get OCI certified for free through September 30, 2023Thanks to you, we achieved an unprecedented level of Oracle exam registration sign-ups for our Free OCI Training and Certification program. To show our appreciation for …
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New Workshop: Developing Cloud Native Applications on OCIWe’re pleased to announce a new workshop that makes learning easier for Developers and Solution architects to develop cloud native applications on Oracle Cloud Infrastru…
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instance asks to contact support to be started againAn instance asks to contact support to be started again. "Instance ocid1.instance.oc1.eu-stockholm-***** is disabled and will not accept any action requests. Please cont… -
can we have 2 devices/Phones registered for a single accountSummary: Hi, We recently enabled Multi-Factor Authentication (MFA) for all user accounts. However, we have an integration user account that is shared among 2 users based… -
OCI Gen AI Agent SQL Tool - Unable to connect to ATP DBHi , We have created a Gen AI Agent with SQL tool . The connection to ATP DB looks success However from Chat when we search its giving the following error User Error: Fa…
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Using API gateway instead of directly calling ORDS API through VBCS ( Without Authorizer Function)We’re working on a solution to call ORDS directly from the API Gateway. Since we already have OAuth set up, we’re not looking to implement additional authentication thro…
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Can't access nor upgrade to PAYG on my account. Tenancy exists but I can't log in at allSummary: Can't access nor upgrade to PAYG on my account. Tenancy exists but I can't log in at all Content (please ensure you mask any confidential information): Hello fe…
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Account Access Issue: Password Recovery Deactivated (Exceeded Maximum Attempts)Summary: Account Password Recovery Deactivated - Exceeded Maximum Reset Attempts Content (please ensure you mask any confidential information): While attempting to reset…
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Whitelistiing and Ratelimit in WAFHi Team, We have existing load balancer in OCI. Currently all users have access to our load balancer https://erp1dev.****.org. We want to whitelist few IPs and also want…
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Cost Estimation of Fusion application per user accountSummary: Hi Experts, We would like to run a report to compare the cost of subscription for user accounts. We would like to create supplier contacts as user accounts so t…
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My Oracle Cloud Account Suddenly Down and I Cannot Sign InDear Oracle Cloud Experts, I received a email that say my free trial subscription ended (before the deadline) and now I cannot sign in to my account. Even my Instance se…
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how can this page be updatedThis page needs to be updated. OAUG is now OATUG and covers IaaS/PaaS content, along with HCM. https://community.oracle.com/customerconnect/categories/user-groups
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crucial security headersHi Team, Apex version 24.2 ORDS version 23.4 DB version 19.27 Please provide an update as this is a security concern. We have done a security vulnerability scan against …
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Unable to ping www.eclipse.org in compute instanceSummary: I'm unable to ping www.eclipse.org, but be able to ping www.linux.org. What could be wrong? Content (please ensure you mask any confidential information): Here …
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Question on Standalone Data MaskingWe need to know if employee's position, department, grade and expense account fields are also going to be masked as part of the standalone Data Masking process. We are r…
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Security headers in load balancerHi Team, Need your expertise. We have OCI load balancer front end to our apex application. Our application was scanned by third party team and shared the below vulnerabi…
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Can we take oracle fusion application data backup from our end on daily basis ?Dear Team, Please share the response on the following: We are using Oracle fusion cloud application and we wants to take to data backup by ourself for Audit purpose. 1. …
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2FA resetHi, so i'm trying to sign in to my oracle cloud account but it ask me for 2FA code of the authenticator app and when i put it it says invalid i went to support chat to r…
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XFS file systemHi Team, We have increased the size of a paravirtualized disk in Oracle Cloud Infrastructure (OCI) from 50GB to 60GB.However the partition size is not reflected. We have…
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Always Free Cloud Account MFA Access Bypass CodeSummary: This is Sikandar Hayat working in Oracle technologies for the last 27 years and an Oracle ACE but really struggling with your support services for the last coup… -
I can't access to my account(I'm following on-line chat instructions) Hello! I go to , and if I select EMEA Commercial 1 (em1), I get a message saying: "That name didn’t work, want to try again?" I…
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my "always free" instance was terminated and I am not allowed to create the same againI created my instance in April, then I received this mail: as a result, my free hosting was canceled, and I am not allowed to create the same, because it asks me to pay …
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I cannot terminate the instancesI am experiencing an issue with one of my instances (OCID: ocid1.instance.oc1.iad.anuwcljtmz2gsxycnlsti3bmidwodlcsbb74uubi6phda4rhpwo652prrfiq). I have been unable to te…
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Hacked AccountSummary: My Oracle Cloud account was hacked. Content (required): On March 21, 2023 at 11:48 GMT-3 my Oracle Cloud account was hacked. I received an email from Oracle say…
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unable to login to oracle cloud Infraestructure consoleSummary I'm not able to login to Oracle Cloud Infraestructure ConsoleContent I'm tryng to login using the url https://console.us-phoenix-1.oraclecloud.com/?tenant=XXXXXX… -
SSH to Instance Failed at "Permission denied (publickey)" in OCI ubuntuI downloaded the private and public files from the Console connection > Create local connection > Generate a key pair for me option and hit Create Console Connection. No…
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My account is 'terminated', my access to my whole root department is disabled with an error.Summary: Since 29 March 2022, I haven't been able to access anything in my root department. I am met with the error 'Authorization failed or requested resource not found…
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can't receive Oracle Cloud Account recovery emailHello, I can't login to my Oracle Cloud Account, I tried resetting the password and not receiving the Recovery email, and the live agent tried to send password reset ema…
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Why can't I Download client credentials (Wallet)Summary: We cannot Download client credentials (Wallet) Content (required): The Wallet Type Field (and others) are grayed out. Version (include the version you are using… -
Session expired Your session timed out. To continue working, sign in again.Summary: After activate 2-Step Verification, I will get "Session expired Your session timed out. To continue working, sign in again." screen countdown and asking me to l…
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OAuth 2.0 Confidential application setupSummary: How to restrict the OAuth (configuration) confidential app to only to specific EPM application URL? Is it on the initial application URL screen? Resource Server…
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Instance Stuck in “STOPPING” StateSummary: My Oracle_Linux8_11gxeDB compute instance showing stopping after given a reboot command over 8 hours but yet not stopped or restarted. The instance was not resp…