To ensure that questions get required attention from community members and are NOT left unanswered, it’s important for the author to indicate (by selecting “Yes” or “No” when prompted) whether the question was answered. (newly added) Please note that it is also important to respond to EACH comment your question receives. Your Yes or No response ensures an accurate status for your question.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
OCI - General
Discussion List
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MFA/2FA reset for Free-tier, Trial & Paid cloud accounts is now possible by Live chatMFA/2FA Reset Now Available via Live Chat for Free-Tier, Trial & Paid Cloud Accounts 📅Effective: January 28, 2025 Summary: If you have an OCI Free-Tier/Always-Free accou… -
"My Boss thinks I'm an OCI expert. I just watch 'What new in OCI' to stay ahead" - Video viewerThe October edition of 'Whats new in OCI' is now live on Youtube. Check out the latest updates: https://youtu.be/5_WAhxCtNKQ?si=52kqIY9seo1eo6QI We've just moved to the … -
Free certification for OCI now availableOracle University is offering free OCI training and certification for customers and partners through August 31, 2023. Gain in-demand skills across multicloud, database, … -
Free certification for OCI Generative AI through July 31stStay at the forefront of the AI revolution by getting certified for free as an OCI Generative AI Professional through July 31, 2024. Gain an understanding of fundamental…
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Support Center - attachment featureOracle Cloud Infrastructure (OCI) is committed to providing a premium support experience. Last year, we announced the launch of OCI Support Center, allowing customers to… -
Promotion extended! Get OCI certified for free through September 30, 2023Thanks to you, we achieved an unprecedented level of Oracle exam registration sign-ups for our Free OCI Training and Certification program. To show our appreciation for …
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New Workshop: Developing Cloud Native Applications on OCIWe’re pleased to announce a new workshop that makes learning easier for Developers and Solution architects to develop cloud native applications on Oracle Cloud Infrastru…
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Instance Stuck in “STOPPING” StateSummary: My Oracle_Linux8_11gxeDB compute instance showing stopping after given a reboot command over 8 hours but yet not stopped or restarted. The instance was not resp… -
All free tier instances stopped and cannot be startedSummary: All free tier instances stopped and cannot be started with "Instance (…) is disabled and will not accept any action requests. Please contact customer support to…
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Ability to change 'Shape' of an instanceSummary: Ability to change 'Shape' of an instance Content (please ensure you mask any confidential information): Our production OIC Instance was originally setup (incorr…
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Problem upgrading to the pay-as-you-go planHello, I need help upgrading my account to the "pay-as-you-go" plan. I used the verification method in February and received the corresponding payment and refund. Howeve…
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Streaming host namesSummary: Can someone from Oracle explain the design behind the host names for the streaming service? Content (please ensure you mask any confidential information): It se… -
How to create kubectl user token with .NET SDKAn app is using OCI .NET SDK, API key for authentication and OKE to manage Kubernetes clusters. I would like to generate a user token using the SDK so that the app could…
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blk id hangsHi Team, blkid and fdisk -l commands hang forever in OEL 8. We found one disk sdb which is not being used, but not sure, it is showing in lsblk. [root@erpprod ~]# lsblk …
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https://cloud.oracle.com/ view as Admin and UserHi, When provisioned to Oracle, users (Admin or Regular User) get the welcome email with the activation button. When clicked, it is an IDCS link but ultimately leads to … -
How to open a shell/console in the browser to an instanceI have created an ubuntu-based instance and can connect to it via ssh without any issues from some other terminal. But is it possible to log in to my Oracle cloud accoun…
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How to Reset Linux OS To Factory DefaultHello. I am having trouble resetting Linux Operating system. I want to reset my linux to remove undetected malware and virus. I want to reset my linux without termnating… -
How to pass base64 content from input file to OCI LLLM modelsSummary: Is there a way to pass base64-encoded file contents from an invoice PDF and extract information in JSON format? Content (please ensure you mask any confidential…
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Delete a volume stuck in provisioningSummary: My free tier account Boot volume is stuck in Provisioning state for months. I am not able to terminate it. Kindly help
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How do I determine what Grants are referencing a user that I want to delete?Summary: In the OracleIdentityCloudService identity-domain admin console, I'm getting the error message "Unable to delete User '{user}' since it is currently referenced … -
Migration of Myservices to Cloud Console.How can non-admin users see Apps My Application panel?I am trying to create a group for users to have read only access but I am unable to watch the video(unplayable) on how to create a read only group ; How-To Video: Create…
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Reset my MFA/2FA for Freetier account. Live Chat could not helpSummary: I cannot login to my Freetier account anymore. I reset my Mobile phone and hence OMA app. I need to reset my MFA/2FA for my OCI Freetier account opened in 2021,…
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My vm is stuck in state stopping with a three day old maintenance eventSummary: My vm is stuck in state stopping with a three day old maintenance event. I have important information on the VM and I need to access it. It is an always free su…
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Account Recovery - Email Service DiscontinuedSummary: I'm attempting to peform password recovery on an Oracle Cloud Free Tier account that is registered to an email account with a domain that is no longer accessibl…
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Free Tier Instance stopped runningI started a VM on the free tier and choose only "always free" options, now after 2 days and about 10 hours of development the instance is stopped and I get this error wh…
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Billing address problem. Oracle CloudHello, I have a billing address problem. I try to upgrade my account from free tire to pay as you go, but I get the error: "Billing Address doesn't match information fro…
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The PutObject operation fails when using aws-sdk-cpp in an application.Summary: The PutObject operation fails when using aws-sdk-cpp in an application. Content (please ensure you mask any confidential information): When executing PutObject … -
How do I create a policy to restrict a group to launching specific shapes?I have found a policy variable which allows me to create a policy restricting groups to launching instances with specific images here Is there any similar way to restric…
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Cloud Account Name - zhoucy666 User Name - zhoucy666@qq.com Password, try to loginTitle: Request to Update Recovery Email Address for Oracle Cloud Account Content: I am unable to access the email address currently associated with my Oracle Cloud acco…
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Deployment Error in OCI Code Editor – Need AssistanceSummary: I'm experiencing some difficulties while trying to deploy an OCI function using the OCI Code Editor. The error messages I'm encountering are as follows: Deploy …
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Locked out and no way to receive password reset email. It's been a whole year now...Hey everyone, I’m back here again because it’s been a whole year, and I still can’t access my tenancy or reset my password. I’ve tried multiple times, sent complaints, a…
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Why does Logging Analytics return zero results from Cloud Shell?I was building a Function in Cloud Shell and found my Logging Analytics calls via the Python SDK return zero results. Looking further I see also the OCI CLI in Cloud She… -
Can't upgrade to PAYG account, Upgrade and manage payment page says account is being provisioned.Summary: I tried to access the "Upgrade and manage payment" page to upgrade my free account to a Pay as you go one but got "Your account provisioning is in progress. You…
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Free Tier Instance Terminated Without Warning – Need Urgent Help Recovering DataHello Oracle Community, My Free Tier account was recently terminated without any warning, and I received an email stating that my Cloud Services were purged and all data…
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You don’t have permission to view these resources in this compartment. Try another compartment, or cContent (please ensure you mask any confidential information): You don’t have permission to view these resources in this compartment. Try another compartment, or contact…
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I can't create oracle cloud account - "data unavailable error"Hello, I can't create oracle cloud account, have "data unavailable error" When I tried to contact support using the link from the screenshot, I got another error: Right …