To ensure that questions get required attention from community members and are NOT left unanswered, it’s important for the author to indicate (by selecting “Yes” or “No” when prompted) whether the question was answered. (newly added) Please note that it is also important to respond to EACH comment your question receives. Your Yes or No response ensures an accurate status for your question.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
OCI - General
Discussion List
-
Lost mobile unable to login OCI how to disable MFASummary: Lost my mobile unable to log in Oracle cloud account without MFA verification. i tried Karthik-Oracle is suggested in another thread Try this, if it can solve, …
-
what is SAAS PAAS service used in OCI cloud accountSummary: what is SAAS PAAS service used in OCI cloud account Content (please ensure you mask any confidential information): Version (include the version you are using, i…
-
Coinmining Activity on your Oracle Cloud AccountI'm on the Always Free tier, and I had set up an Ubuntu VM to host a demo site that's in development. Today, I received a notification that my VM (Instance ID: ocid1.ins…
-
Your Oracle Cloud Account is Pending ReviewHello. More than 72 hours have passed and I have not received any information about my account. Technical support cannot give a normal answer when my account is verified…
-
Problem during login to cloud consoleSummary: Not possible to login on console because I does'nt receive any authorization code on my mobile Content (please ensure you mask any confidential information): De…
-
Unable to create a OCI free account in Colombia RegionSummary: I'm trying to create a free Oracle account, but it seems that when I select Colombia as the region, the payment verification window does not appear. I tried usi…
-
How to invoke OIC Endpoint from OCI Health Checks with basic AuthPlease let me know how to invoke OIC Endpoint with Basic Auth or Client Credentials from OCI Health Checks. The Get call is working from Postman but I cannot add Authori…
-
Oracle Fusion OCI Console user login reportSummary: Oracle Fusion OCI Console user login report Content (please ensure you mask any confidential information): We have recently migrated our Oracle Fusion HCM insta…
-
I can't login OCI.I am studying OCI using my always free account. I deleted unused resources, but there is a problem that I can't log in later. I also tried to reissue the password. I thi…
-
oci cli output character encodingIf I do: oci compute instance list --compartment-id ocid1.tenancy.oc1..deleted > test.json in Powershell and open the file in Notepad++, it claims the character encoding…
-
can't find out tenancy name, lost access to my old emailSummary: forgot my tenancy name and can't access the email i created my account with Content (please ensure you mask any confidential information): my original email is …
-
Unable to Access Oracle Cloud Free Account Due to Broken 2FA Device and Expired CardHello, I’m unable to access my Oracle Cloud Free Account because my 2FA device is broken, and the credit card linked to my account has expired. I now have a new card, bu…
-
Need bypass code or one time MFA to access my cloud accountSummary: I am trying to access my cloud account. I reset my password and in order to log in the page is asking for a bypass code. I tried alternate login methods but the…
-
I changed my cell phone and lost the 2FA keys for Oracle cloud and I can't log in to the account nowI can't access my cloud account and my account is marked as inactive. I talked to technical chat support but they couldn't verify my credit card information. I don't rem…
-
MY INSTANCE DISABLED I GOT AN EMAIL ABOUT ITSummary: my instance is disabled and got an abusive details of I'm using crypto or cloud mining in oracle free tier but its wrong i never used crypto there's only WordPr…
-
The Autonomous Database Operation Failed Due To An Unknown ErrorSummary: Database will not start up after a period of inactivity Content (please ensure you mask any confidential information): My free version is returning this message…
-
Instance terminating for more than 12 hoursI could not connect to the instance so i tried to force reboot it and it was in stopping state for about an hour, then i decided to terminate the instance but it did not…
-
How can I delete my free tier account (not using it).Summary: I'm logged in as administrator (I think since I don't have any other credentials). Screen states my username with (root) behind it but the 'Request tenancy dele…
-
Need to upgrade to PAYG but not accepted my credit cardSummary: I am having valid credit cards but system does not accept it for upgrading, which Azure and AWS all are fine with those cards Content (required): Please help me…
-
I'm simply trying to find my Oracle reserve IP's cidr subnet maskSummary: None of the online directions for this seem to be current Content (please ensure you mask any confidential information): I'm simply trying to find my Oracle res…
-
Select AI - receiving ORA-20404: Object not foundUsing free tier 23ai autonomous database (transaction processing) and attempting to setup Select AI. I've created credential and profile to use Oracle's GENAI. When I ru…
-
Problem when decoding json from oci compute instance list output in phpI use php and I want to decode the json output from the command oci compute instance list. In Powershell, This works fine to display the raw json: php -r "var_dump(shell…
-
Repeated Issue with "Replace Boot Volume" on Free Tier InstanceSummary: This is the second time this week that I have experienced an issue with my Free Tier instance (VM.Standard.A1.Flex) after using the "Replace Boot Volume" featur…
-
Cannot restart instanceSummary: Instance became unresponsive after Toronto problem today. Tried to restart it but it fails. Content (required): The instance in question is OCID: ocid1.instance…
-
How can I reboot an instance that is stuck "modifying"?Summary: I cannot stop/reboot or even send diagnostic reboot/interrupt. All actions result in "this instance is currently being modified, try again later" Content (requi…
-
Not receiving a password reset email/linkSummary: I'm not able to reset password Content (required): I tried to reset my password on forgot-password page (https://idcs-a703c3e95a3640c9adb9e91048dcbe25.identity.…
-
Hacked AccountSummary: My Oracle Cloud account was hacked. Content (required): On March 21, 2023 at 11:48 GMT-3 my Oracle Cloud account was hacked. I received an email from Oracle say…
-
I can't login to my oracle account...Recovery email was changed... Hacked Account ... Please AssistSummary: I need the Recovery Email reset it's currently an email that is not tied with me in any way, it seems that the account has been hacked "Alright, It seems like w…
-
oracle free cloud account compromisedSummary: Someone hacked my free cloud account. I would like it either terminated or reset back to the original information. Content (please ensure you mask any confident…
-
Issue with Password Reset for OCI AccountSummary: Not receiving password reset link to Gmail Content (please ensure you mask any confidential information): Dear Oracle Support Team, I am experiencing issues acc…