Oracle Cloud Infrastructure - General
Discussion List
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The certificate chain in the configuration details of the certificate is invalid.Summary: Importing a recently created SSL certificate fails Content (required): I recently created an SSL certificate through Sectigo Certification Authority. They email… -
Not able to upgrade my account to paid account from free tierSummary: I want to upgrade to paid account from free tier. When i click on upgrade to paid account, it simply displays a message that your account is getting provisioned…
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Receiving Authorization failed or requested resource not foundSummary: Receiving Authorization failed or requested resource not found from a few months my emails to oracle support are being ignored continuously. Content (required):… -
Unrecognized item on cost analysis report - Ravello Compute HourSummary: Unrecognized item on cost analysis report - Ravello Compute Hour Content (required): Hi! I'm a happy user of OCI Always Free tier at this moment, and for a long…
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Always-free account got large usage charges, over $10,000 USDSummary: Cost analysis page shows over $13,000 cost. Most on analytics, which as a free-tier account, I don't even have access to. Content (required): Tenant ID ocid1.te…
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OCI - Account Upgrade To Paid Seems To Be StuckSummary: I've upgraded my OCI account to a paid account (pay as you go) and it's stuck on "your account upgrade is in progress". It's been like this for over 18 hours no…
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is it normal to take so long to verify the upgrade process ?Summary: Can't upgrade plan to Pay As You Go Content (required): In the [Upgrade and Manage Payment] dashboard it shows that my "account upgrade is in progress" after al…
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Cannot upgrade Free Tier to "Pay as you go" planSummary: I'm trying to upgrade my free tier Cloud account to a pay as you go plan but every time i try to upgrade i get an error saying to talk to Global sales. When i t…
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vcn_countSummary: Used vcn_count Content (required): kindly verify my used vcn_count, as I don't have any running instance on the OCI free account. But I am seeing that my vcn-co…
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What happened to my instances?Hello, I have a big issue with my instances, they're stopped for some reason! And I can't see them no more on my Oracle Cloud Account! I keep getting this message: "You …
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Account upgrade to paid from free - upgrade in progress after a few daysSummary: I'd like to upgrade my account from free tier to paid, but it has been stuck on "Your account upgrade is in progress" Content (required): I chose to upgrade my …
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Authorization failed or requested resource not foundHi, I cant access all services in my free tier OCI account. Almost all pages show this error. "Authorization failed or requested resource not found". OCI console shows "…
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Error retrieving namespace for object storageSummary:I am trying to create an object but it is throwing error saying "Failed to fetch".When I see the dashboard then I realized that it is a connection issue. Object … -
You don’t have permission to view these resources in this compartment. Try another compartment, or cSummary: Not authorised to view resources of an account even with the adminstrator id. Content (required): I am getting the above error for everything. When I try viewin…
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When will the CDN offering from OCI be live?Summary: I do not see an option to use OCI's CDN service. Is the service live yet? Content (required): I was going through an Oracle announcement blog (https://www.oracl…
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oracle cloud error,You don’t have permission to view these resources in this compartment.my oracle cloud is error.display You don’t have permission to view these resources in this compartment. Try another compartment, or contact your administrator for help.
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OCI Free tenant admin account password reset - not workingSummary: Hi Team, I couldn't reset my account password , getting below error message. tried everything by clearing the cache, different supported browsers , changing the…
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Tenancy inactiveSummary: After noticing my services were not working anymore I tried to login through SSH. Without luck. Then I noticed that I was not authorized to do anything on the w…
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Always free autonomous DB is stopped and can't restartSummary: Following Object Storage Repair, my apex database has stopped and I can't get to a restart it. Content (required): Autonomous Database Stopped When I open the D…
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Apex environment not connecting following Object Storage issueGetting following error trying to connect to my Apex environment. 404 Not Found 2022-06-15T22:22:30.846181Z | c29b8acbc66ee266850857f161b4f2f1 | The request could not be…
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Unable to resolve the request to rotate credentialsLike many people, I received a notice that required to be resolved rotate credentials. After typing the "identity-audit-tool" command on Cloud Shell, I received the foll… -
I WANT TO CLOSE MY ORACLE CLOUD ACCOUNT (free trial) AND IM UNABLE TO DO SO!!!Summary: I created trial cloud account couple years ago, and I continue receiving emails related to this account. I tried Oracle support Chat but says "Your tenancy is n… -
I have storage 47GB used on my oracle account but I don't have any service which is using it.Summary: There is 47 GB of storage used on my OCI account, but there isn't any service using the storage. I repeatedly checked all service category to check where it's b…
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Cancel Tenacy Deletion requestSummary: At this point I'm just trying to cancel my Tenacy Deletion request. It's showing as 0%. I figure closing my account is not the best option..
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Account locked and not receiving password reset link for OCI accountSummary: not receiving password reset link Content (required): Version (include the version you are using, if applicable): Code Snippet (add any code snippets that suppo…
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I can not rest passwordSummary: I can not rest password please help me to get access my account when i try to rest the password i get { "error" : "client error", "error_description" : "We are …
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Bastion doesn't workSummary: Bastion refuses connections for unknown reasons Content (required): I have a ansible play that sets up a bastion, creates a session and configures ssh for the n… -
Where to file service outages?Summary: I have several problems that are not "how do I do that", but "this thing is broken and Oracle needs to look at it", how do I report that to someone who cares? C…
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OCI hypervisor awareness of the VM-Generation IDSummary: Content (required): we need to know if OCI hypervisor is aware of the VM-Generation ID, as other hypervisors do Hello I have a question about OCI compute instan…
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How to Connect to a PDB from my local SQL Developer Client?Summary: I have a VCN connected on my on-premise network via VPN connection, and I want to connect my local SQL Developer to my pluggable database in OCI. Content (requi…