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OCI - General
Discussion List
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Billing address mismatch error blocking OCI upgrade to Pay As You Go,no fix for Individual Accounts?I am trying to upgrade my OCI account from Free Tier to Pay as You Go but it keeps failing with this error: Billing Address doesn't match information from your credit ca… -
This instance is unresponsive. Confirm that the OS and network are configured correctlySummary: After a scheduled maintainance by Oracle on the instance with description as Oracle has scheduled a firmware update maintenance event on your instance(s). after… -
locked out of my Always Free tenancyHello Oracle team, I am locked out of my Always Free tenancy. I simply forgot my password (my MFA was fine — this is NOT an MFA problem). The self-service "Forgot Passwo…
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Always Free E2 Micro quota became 0 after OCI incident COMPUTE-4C; existing instances stuck stoppedSummary: After OCI Compute incident COMPUTE-4C ref 5b8ef695, my two existing Always Free VM.Standard.E2.1.Micro instances in US West (Phoenix) are stuck stopped and cann…
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Oracle OCI is showing audit entries generated by SYS user - how can i get more info?As part of SOX review we have to generate audit logs. There are entries generated by SYS db user on 2 dates - but we didnt get a notification from oracle of maintenance/…
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Request Tenancy Deletion button greyed outSummary: I've got an OCI tenancy (created late 2022 I think) which until a week or two ago had 2 always free compute instances running. They've since been terminated and…
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Can not upgrade to PAYG account even when credit card is acceptedSummary: Can not upgrade to PAYG account even when credit card is accepted Content (please ensure you mask any confidential information): My tenancy is ocid1.tenancy.oc1…
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Reducing VM.Standard.A1.Flex OCPU to 2 and Memory to 12GBHello to you, I got an alert that my instance was stopped because of new imposed limits and I tried editing it to reduce this but got this error. API Error Instance ocid…
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Locked out of OCI Console - Removed Administrator permissions by mistakeI am completely locked out of administrative management on my Oracle Cloud tenancy (ctnxxl) due to an accidental permission removal, and I am unable to proceed with upgr…
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Complete verification by entering the passcode sent to null to continue.I'm trying to login to my oracle cloud account I know username and password when I use Identity domain the system asks for 2 factor authentication and I allow logging t…
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Instance got stopped, not starting again.Hello Oracle Team, My OCI Compute instance in Mumbai-India was disabled and cannot accept any action requests. Error message: "Instance ocid1.instance.oc1.ap-mumbai-1.an…
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I’m unable to sign in to my Oracle Cloud Infrastructure tenancyHello, I’m unable to sign in to my Oracle Cloud Infrastructure tenancy. The password reset flow completes successfully, and I receive the Oracle confirmation email stati…
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VM.Standard.A1.Flex in ap-mumbai-1 stuck at ~50 Mbps public internet despite 4 Gbps advertisedHello, I am seeing an apparent public internet throughput cap on my OCI compute instance and would appreciate help confirming whether this is an OCI-side limit or issue.…
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I was told to contact them here because I couldn't resolve the issue via live chat.Summary: Hello, I am a Free Tier user. I recently requested a password reset via the official email link, but I have not received the email. I am contacting you here as …
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Clarification on Running an Ownership-Verified Vulnerability Assessment Platform on OCI ComputeHello OCI Community, I am a Computer Science student at Bennett University, India, and the developer of ONUS, an open-source AI-assisted Vulnerability Assessment and Pen…
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Boot Volume resized to 200 GB but guest OS still detects a 50 GB diskHello, I resized my Oracle Cloud Boot Volume from 50GB to 200GB. The Oracle Console and OCI CLI both report the Boot Volume as 200GB, but the guest OS (Ubuntu 22.04) sti…
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Cannot restore boot volume backup from disabled Always Free instanceSummary/Content Hello Oracle Team, I have an Oracle Cloud Always Free tenancy in the Mumbai region. My compute instance became disabled after my tenancy was converted to…
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i Dont receive any password reset e-mailSummary: i Dont receive any e-mail about resetting cloud free tier password lately my isp changed my IP so that may be the issue? idk Content (please ensure you mask any…
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Free Tier to Pay As You Go upgrade stuck "in progress" for 7 daysHello, I requested an upgrade from Free Tier to Pay As You Go on Monday, July 6th (morning). Seven days later the console still shows "Your upgrade is in progress. You w…
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Free Tier Account Locked - Invalid Username or Password after successful resetSummary: My Free Tier account is locked. I can reset the password via email, but login fails with "Invalid username or password" and the myservices console returns a DNS…
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Password reset email is never receivedResumen: No puedo recuperar mi cuenta de Oracle Cloud: nunca recibo los correos electrónicos para restablecer la contraseña. Contenido (asegúrese de ocultar cualquier in…
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I can't access to my account(I'm following on-line chat instructions) Hello! I go to https://www.oracle.com/cloud/sign-in.html, and if I select EMEA Commercial 1 (em1), I get a message saying: "Tha…
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My OCI Compute instance was disabledSummary: My OCI Compute instance in UK South (London), uk-london-1, was disabled and cannot accept any action requests. The console says to contact customer support to r…
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Contacted cloud support and was directed here.I contacted cloud support about my always free account, I was informed it was deleted, Is there anyway to reinstate it, or make it so I can reuse my email to recreate th…
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AI Agent Studio 26A – Dynamic Effective-Of Header Parameters Not Resolved in Business ObjectSummary: In AI Agent Studio (26A), dynamic parameters passed in the Business Object headers are not getting resolved, causing an Invalid Effective-Of header error. Conte…
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Not able to see my Ampere Resource After Free Trail EndsSummary: Hi, My Ampere resource which was created in free trial first got stopped and now deleted after 1 day of trial end. I didn't even got time to download my data. C…
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Oracle Database details for EBS on OCISummary Oracle Database details for EBS on OCIContent We have deployed Oracle EBS on OCI instance. We can start up and shut down Apps and DB tiers using Putty. We want t… -
Free Tier instance disabled after security incident - request for review and re-enableSummary: Free Tier instance disabled after a security incident. The issue has been remediated, but one stopped instance cannot be started because OCI says it is disabled… -
Unable to access my oracle accountSummary: Unable to access my oracle account Content (please ensure you mask any confidential information): i am not able to access my current oracle cloud account with m…