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Free Tier createAccount HTTP 400 — Incident 261024-001281 — request manual provisioning

edited 12:52PM in OCI - General 3 comments

Hello,

I need help completing Oracle Cloud Free Tier provisioning.

- Signup email: [removed]
- Intended Cloud Account Name / tenancy: ssfightcq
- Home region: Singapore; Country: China; Account type: Individual
- Payment/CyberSource verification succeeded.
- After Start my free trial, createAccount returned HTTP 400 / Unable to complete your sign up.
- Support Incident: 261024-001281 (oraclehelp_ww). Only queue acknowledgments; follow-up sent on same thread.
- Live Chat agent Leonard (weekend) said chat cannot escalate; wait for email on existing incident; do not open a second ticket; do not retry signup.
- Earlier August 2026 attempts on other emails never provisioned.

Please escalate for manual account/profile review to provision a single Always Free tenancy for ssfightcq, or advise the exact next step.

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