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For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
OCI - General
Discussion List
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Reset my MFA/2FA for Freetier account. Live Chat could not helpSummary: I cannot login to my Freetier account anymore. I reset my Mobile phone and hence OMA app. I need to reset my MFA/2FA for my OCI Freetier account opened in 2021,… -
My vm is stuck in state stopping with a three day old maintenance eventSummary: My vm is stuck in state stopping with a three day old maintenance event. I have important information on the VM and I need to access it. It is an always free su…
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Account Recovery - Email Service DiscontinuedSummary: I'm attempting to peform password recovery on an Oracle Cloud Free Tier account that is registered to an email account with a domain that is no longer accessibl…
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Free Tier Instance stopped runningI started a VM on the free tier and choose only "always free" options, now after 2 days and about 10 hours of development the instance is stopped and I get this error wh…
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Billing address problem. Oracle CloudHello, I have a billing address problem. I try to upgrade my account from free tire to pay as you go, but I get the error: "Billing Address doesn't match information fro…
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The PutObject operation fails when using aws-sdk-cpp in an application.Summary: The PutObject operation fails when using aws-sdk-cpp in an application. Content (please ensure you mask any confidential information): When executing PutObject … -
How do I create a policy to restrict a group to launching specific shapes?I have found a policy variable which allows me to create a policy restricting groups to launching instances with specific images here Is there any similar way to restric…
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Cloud Account Name - zhoucy666 User Name - zhoucy666@qq.com Password, try to loginTitle: Request to Update Recovery Email Address for Oracle Cloud Account Content: I am unable to access the email address currently associated with my Oracle Cloud acco…
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Deployment Error in OCI Code Editor – Need AssistanceSummary: I'm experiencing some difficulties while trying to deploy an OCI function using the OCI Code Editor. The error messages I'm encountering are as follows: Deploy …
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Locked out and no way to receive password reset email. It's been a whole year now...Hey everyone, I’m back here again because it’s been a whole year, and I still can’t access my tenancy or reset my password. I’ve tried multiple times, sent complaints, a…
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Why does Logging Analytics return zero results from Cloud Shell?I was building a Function in Cloud Shell and found my Logging Analytics calls via the Python SDK return zero results. Looking further I see also the OCI CLI in Cloud She… -
Can't upgrade to PAYG account, Upgrade and manage payment page says account is being provisioned.Summary: I tried to access the "Upgrade and manage payment" page to upgrade my free account to a Pay as you go one but got "Your account provisioning is in progress. You…
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Free Tier Instance Terminated Without Warning – Need Urgent Help Recovering DataHello Oracle Community, My Free Tier account was recently terminated without any warning, and I received an email stating that my Cloud Services were purged and all data…
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You don’t have permission to view these resources in this compartment. Try another compartment, or cContent (please ensure you mask any confidential information): You don’t have permission to view these resources in this compartment. Try another compartment, or contact…
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I can't create oracle cloud account - "data unavailable error"Hello, I can't create oracle cloud account, have "data unavailable error" When I tried to contact support using the link from the screenshot, I got another error: Right …
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Unable to login to cloud account due to lost MFA detailsSummary: My mobile got reset and as a result my MFA details are lost. Tried to get help from chat support, as per support they are saying my cloud account doesn't have a…
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Troubleshooting Oracle Cloud VM Accessshort question as I am trying to navigate the changing environment to Google CloudI added a default security list listening to HTTP and https ports but I seem to not be …
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How to retrieve admin password of EBS Cloud Manager toolSummary: EBS Cloud Manager was installed by consultants. We don't know its admin password. How to retrieve the same Content (please ensure you mask any confidential info…
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After selecting identity domain in my tenancy I get white screen "Unauthorized"Summary: After selecting identity domain in my tenancy I get white screen "Unauthorized. Proper authorization is required for this area. Either your browser does not per…
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My account is Suspended, How to reactivate that.Summary: I am getting this error: "One or more of your services have been suspended and access to these services is disabled." Content (please ensure you mask any confid…
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Registration Blocked on [Oracle Cloud] – Need HelpSummary: I’m unable to complete my registration on [Platform Name] due to a blocking error that doesn’t seem to apply to my situation. Content (please ensure you mask an…
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How to switch Cloud Account Administrator in IAM?We would like to change the Cloud Account Administrator in IAM. I couldn't find anything in the documentation here. This other info appears to be outdated Ultimately, we… -
I want to setup MFA/2FA for my OCI free tier cSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
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Customizing VM Cluster Name During CreationI have a question regarding the creation of a VM cluster in a ExaCC. After creating the vm-cluster-network followed by the vm-cluster, I connected via SSH to one of the …
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Object Storage REST API - Using PostMANSummary: I have imported the collections in Postman required to call OCI Rest API . I am getting below Error - { "code": "BucketNotFound", "message": "Either the bucket …
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Accessing detached E5.Flex Boot Volume under Free TierSummary: How to access the file system of a detached E5.Flex Boot Volume under the Free Tier when the availability domain (AD) it was created under doesn't have any free… -
MFA for service/system accounts in IAM domainsSummary: Content (please ensure you mask any confidential information): For accounts that we do not intend to be used by human users, how can we get around MFA without d…
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Unable to create Free Tier account verification email link failsSummary: I am trying to setup a free tier account but whenever I click on the link in the verification email I get the following error on the website: Oops! We're sorry.…
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Database Connection Error HTTP Status Code: 571Summary: Oracle ATP - Free Tier account. The database is up, but not accessible. Everything that we are trying to connect to it is getting Database Connection Error HTTP…