Oracle Cloud Infrastructure - General
Discussion List
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Unable to start instance: Instance is disabledSummary: Hello, I received an email yesterday that my instance is disabled and that I should contact support to get it enabled again, and since I'm on the Always-free ti… -
Free tier- Instance doesn't shows, access and permission issuesSummary: Hi there, I have few active Instance in Oracle cloud few months now. The server is disabled to connect and I receive access issue with once trying to see my Ins…
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How to fix "You don’t have permission to view these resources in this compartment."?Content (required): Good morning. I can't access my instances on my OCI account. Any way to fix this? Yesterday I setuped my instance, and today when I log in to my OCI …
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No permission to do anything, plus admin account inactiveSummary: I was using cloud oracle for 3 or 4 month now and I liked it, but now I can't do anything Content (required): No permission to do anything, plus admin account i…
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Troubles with authorisationSummary: Hi there! I have always-free tier account and now I have some troubles with authorization, it doesnt even works, I cant login to my account. Also I tried to cre…
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How can I get my files back from an inactive tenancy?Summary: My servers got deleted - the tenancy is inactive Content (required): So I had a couple of servers with some important files in them (the tenancy was running on …
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My Oracle account is disabled and cannot be logged in. How can I restore it?总结： 我的 Oracle 帐户已禁用，无法登录。如何恢复它？ 内容（必填）： 无法接收密码重置电子邮件 版本（包括您正在使用的版本，如果适用）： 代码片段（添加支持您的主题的任何代…
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Unable to create Always Free instance after terminating other instances.Summary: This is my first day in Oracle Cloud. After setup some few instances for exploring, I can't see the 'Always Free' in the only one remaining instance. (I check t…
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My Oracle cloud account is disabled and cannot be logged in.Summary: I'm an administrator and I can't get an email when I click Reset Password.Check spam and nothing. I contacted your customer , and the customer manually sent a r…
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OKE Nodepool is in creating status and nodepool creation is not successfulSummary: I use free tier account with tenancy name (anithareddykandali), created OKE cluster, but noodpool is in creating state for more than 12 hours since we created t…
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How quickly does traffic steering react on a healthcheckSummary: When I have setup Traffic Management Steering Policies based on the Failover Policy Type, I have been unable to view the server change on the linked domains, ev…
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Locked out from Cloud account after enabling 2FASummary: Can no longer log in on root account / default tenancy after 2FA was enabled. Content (required): After creating a 2FA setup ("mobile app") for my root user and…
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Oracle Cloud account compromised (changed email and password)Summary: Hi, I am writing for a friend whose account got compromised: her default email & password got changed, and the password recovery email never arrived. She just r…
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Not receiving a password reset email/linkSummary: We are not receiving the password recovery email or link from Oracle after we complete the password reset process. Content (required): After trying numerous tim…
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Account locked due to inactivitySummary: My Oracle Cloud account has been locked due to inactivity. Please help me restore teh account Content (required): Version (include the version you are using, if…
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Removal of Free Tier tenancy & accountSummary: I'd like to remove my Free Tier tenancy and all associated accounts altogether. Content (required): Steps I've followed so far: Navigate to https://cloud.oracle…
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I'm not able to connect again to my accountSummary: I'm not able to connect again to my account Your login attempt failed. The credentials you entered do not match our records.If you have unsuccessfully attempted…
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What type of service should i choose creating oracle cloud SR ticketi can't login into my oracle cloud account and i don't receive any email about reset my password -
Delete the tenant and apply for restorationSummary: 1、Delete the tenant and apply for restoration Content (required): 1、Registration information: Cloud name: di7ganx Oracle Cloud Console: https://myservices-di7…
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Not having permissions on my tenancy after tenancy name has been changedSummary: I don't have any permission on my tenancy after I did change the name of the tenancy. Content (required): Hello, I don't have any permission once I access to my… -
Help request - Cannot sign-in to OCI consoleHi everyone, on 11th May I was trying to activate MFA for my tenant admin account. I logged out and now every time I try to login I receive the error message: From that … -
Oracle Cloud instances missingI had 2 cloud instances using the always free resources but one of them is not there anymore and the other one is stopped and cant be started
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You don’t have permission to view these resources in this compartmentSummary: I am lost access to my VM Content (required): I had one VM instance in the always free tier. This VM used only always free resourses (Ubuntu with 4 Ampere proce…
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Lost access to my cloud (free tier) instanceSummary: I'm a new user to Oracle and I wanted to experiment and learn about Oracle Cloud and I found Free Tier appealing to invest time to understand it. Until recently…
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Instance and boot volume deleted with no notice and no explanationSummary: I had a running instance since Oct 2021 that was suddenly and unexpectedly deleted. The audit logs don't attribute it to a user or process, or give any explanat…
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All compute instances and boot volumes suddenly vanishedSummary: all my 3 instances & boot volumes suddenly vanished in the last 24 hours. Content (required): i could not to login to one of my instances today and after login …
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Free-tier VM Instances have disappeared after a region outage.Summary: I had 2 VM instances running with no issue prior to an outage in the region I was using. I had an email making me aware of this and now this has been resolved. …
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How to get load balancer info when we know backend server detailsSummary: Sometimes application team requests to change backup mode of backend servers and they only give backend servers name/ip and listener port.How to back track the … -
Lost private key and cannot SSH loginSummary: The private key file used for SSH connection is lost and access is disabled. I have tried to recover according to the troubleshooting, but it does not work. Con…