To ensure that questions get required attention from community members and are NOT left unanswered, it’s important for the author to indicate (by selecting “Yes” or “No” when prompted) whether the question was answered. (newly added) Please note that it is also important to respond to EACH comment your question receives. Your Yes or No response ensures an accurate status for your question.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
OCI - General
Discussion List
-
Always Free A1 instance remains disabled after returning to 2 OCPU / 12 GB limitSummary: Always Free A1 instance remains disabled after returning to 2 OCPU / 12 GB limit. Content (please ensure you mask any confidential information): My Always Free … -
Unable to Log In to OCI Account and Not Receiving Password Reset EmailSummary: I cannot access my existing OCI tenancy because the sign-in fails, and password reset emails are not being delivered. Content: Hello, I cannot sign in to my exi… -
unable to login and unable to receive password reset emailSummary: i'm trying to receive password reset email but never receive password reset email on my registered email. also i'm trying to contact with live chat, he/she neve… -
Always Free A1 instance disabled after trial end, need to re-enable, will resize to 2 OCPU/12GBHi, My free trial ended today (August 15, 2026) and my Always Free A1 instance is now disabled with the message "Instance is disabled and will not accept any action requ… -
Password reset dispatched by Oracle Chat Support but never delivered — Free TierSummary: Oracle Chat Support triggered a password reset from their side and confirmed it was dispatched, but it never reached my mail server. I'm the sole administrator … -
Always Free A1 instance disabled — unable to resize from 4 OCPU to 2 OCPUTitle: Always Free A1 instance disabled — unable to resize from 4 OCPU to 2 OCPU Hello, I have an existing VM.Standard.A1.Flex Always Free instance in my home region ap-… -
Custom Branding - Log in Text is not showingSummary: Custom Branding - Log in Text is not showing Content (please ensure you mask any confidential information): Steps : Login to OCI Go to Environment Go to Brandin… -
Urgent Assistance Needed: PAYG Upgraded Instance Administratively Disabled (IncorrectState 409)Hello,I am requesting urgent assistance to re-enable a compute instance that has become administratively disabled following my account upgrade from Always Free to Pay-As… -
Always Free A1 instance disabled - need re-enable to resize from 4 OCPU/24GB to 2 OCPU/12GBSummary: Always Free VM.Standard.A1.Flex instance administratively disabled after the August 18, 2026 enforcement. Requesting temporary re-enable so I can resize to the … -
Ampere A1 instance disabled and won't re-enable even after reducing to within new Free Tier limitsI had 4 Ampere A1 instances running (1 OCPU / 6GB each), which was fine under the old Always Free limits. After the new limits went into effect on Aug 18, all my instanc… -
please ingorefound it thank, please ignore -
PAYG production A1 instance re-disabled after successful account upgradeSummary: Production VM.Standard.A1.Flex instance was administratively disabled again after our tenancy was successfully upgraded from Free Tier to Pay As You Go. The ins… -
Always Free A1 instance disabled — cannot resizeSummary: My Always Free Ampere A1 instance was disabled under the Aug 18, 2026 enforcement of the new Always Free limits (2 OCPU / 12 GB). I cannot resize it because the… -
Request for a Grace Period to Recover Data After Always Free A1 Limit EnforcementHello Oracle team, I would like to suggest providing a temporary grace period of at least 10 days for users affected by the new Always Free Ampere A1 limits. My tenancy … -
Free Tier Instance Disabled - Need help to review security-disabled flag (eu-milan-1)Summary:Free Tier Instance Disabled - Need help to review security-disabled flag (eu-milan-1) Content (please ensure you mask any confidential information): Hello, I am … -
Chuncheon has no Free Tier A1 capacity — disabled instance cannot be resized or recreatedHello Oracle Team, I would like to highlight a special issue with my Always Free Ampere A1 instance in South Korea North (Chuncheon), ap-chuncheon-1. Instance OCID: ocid… -
OCI Free Tier tenancy-wide authorization error after Always Free instance disabledSummary: I can sign in to OCI Console, but I no longer have permission to access any service or resource. Content (please ensure you mask any confidential information): … -
REQUEST: Re-enable disabled Always Free A1 instance so I can bring it within new limitsMy Always Free VM.Standard.A1.Flex instance was administratively stopped around the August 18, 2026 Always Free compute enforcement. I have absolutely no prolem with edi… -
Always Free A1 instance disabled – request temporary re-enable to resizeSummary: My Always Free VM.Standard.A1.Flex instance was disabled after the updated Ampere A1 Always Free limits were enforced. I cannot resize, start, stop, or reboot i… -
Please Guide Me To Recover My Oracle ActionSummary: { "code" : "IncorrectState", "message" : "Instance ocid1.instance.oc1.ap-mumbai-1.anrg6ljr77gp6yycsyoqhuwea3oj3ok2n7ltcm5fuwozuc7vtodjjroy42ja is disabled and w… -
Always Free A1 instance disabled - unable to resize from 4 OCPU/24GB to 2 OCPU/12GBSummary: My Always Free VM.Standard.A1.Flex instance was disabled after the new Always Free compute limits were enforced on August 18, 2026. I need the instance to be re… -
Instance is disabled and will not accept any action requests.contact customer support to reenable itHello, My long-standing Always Free VM.Standard.A1.Flex instance was administratively disabled after the updated Ampere A1 Always Free allocation took effect. Instance d… -
Always Free A1 instances disabled – request re-enableHello Oracle Support / Community, My Always Free Ampere A1 instances were disabled today (August 18, 2026) due to the new Always Free compute limits (from 4 OCPU / 24 GB… -
Always Free A1 disabled - need re-enable to resize 4 OCPU/24GB to 2 OCPU/12GBMy Always Free Ampere A1 instances were disabled today (August 18, 2026) due to the new Always Free compute limits (from 4 OCPU / 24 GB to 2 OCPU / 12 GB total). Error m… -
Always Free A1 instance disabled — cannot resize from 4 OCPU/24GB to 2 OCPU/12GBSummary: Always Free A1 instance disabled — cannot resize from 4 OCPU/24 GB to 2 OCPU/12 GB Content (please ensure you mask any confidential information): Hi, My Always … -
Always Free A1.Flex instance disabled after A1 limit change (4 OCPU/24GB → 2 OCPU/12GB)Hi, My Always Free A1.Flex compute instance in uk-cardiff-1 has been disabled and won’t accept start actions: “Unable to start instance: Instance ocid1.instance.oc1.uk-c… -
Always Free Ampere A1 instance disabledSummary: My Always Free Ampere A1 instance was disabled after the recent enforcement of the updated Free Tier limits. I need the instance to be temporarily re-enabled so… -
Request to Re-enable Disabled Ampere A1 Instance for Always Free ComplianceDear Oracle Cloud Support Team, My Ampere A1 instance was disabled following the reduction of the Always Free compute limit to 2 OCPUs and 12 GB of memory. I would like … -
OCI Always Free tenancy accidentally deactivated – unable to sign inSummary: My OCI Always Free tenancy appears to have been accidentally deactivated. I can no longer sign in to the OCI Console, and the compute instance and services host… -
Request to temporarily resume suspended Ampere A1 instance to downsize to Always Free shapeHello, My Ampere A1 compute instance has been forcibly stopped by Oracle, as I failed to resize it before the deadline for the updated Always Free limits. Currently, the…