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For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
OCI - General
Discussion List
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Lost account access because of person pretending to be meHello oracle community, Summary: Lost account access because of person pretending to be me. Both the call centre and Live Agent recommended to write here. Content: One d… -
Apex problem with environment - version of files on always free OCISummary: I receive an error when I open the workspace login of an APEX on an always free instance. What can I do to fix this? Content (please ensure you mask any confide…
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Are the User Activity Reports available in the new Cloud Console?Summary: We were using the User Activity Reports (RUEI) as a scope for how and when colleagues were interacting with our Fusion applications. Does anyone know if these a… -
I'm unable to reset my account password as I am not receiving the reset Email.Summary: Hi, I recently changed my account password, but my password manager didn't save it for some reason. The latest change was made around January 28th, 2025. I trie…
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Do OCI Identity Domain Authorization policies require a service request in order to actually work?Summary: We are working with/testing OCI IAM Identity Domain and can create Authorization Policies in the OCI console, but they do not seem to work (e.g., don't protect …
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Is there anyway to get email delivery events sent to a notification subscription?Summary: My application uses Email Delivery and I'd like to provide status on emails sent from the application. I can't seem to figure out how to send a notification to …
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Where to find OCI SOC reports after being migrated from EPM Classic to EPM OCI Gen 2Summary: We were migrated from EPM Classic to EPM OCI Gen 2 earlier this year, but cannot access the OCI SOC reports in our Oracle Cloud Portal. The screenshots from the…
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Your account provisioning is in progressHello, I signed up for oracle cloud account almost 3 months ago and my account isn't provisioned yet because of this I can't use any paid services. Your account provisio…
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OCI's Performance Hub causes authorization errors.I enabled database management (basic management) for BaseDB in OCI using the DBSNMP user and checked the performance hub and got an error that I need to grant the approp…
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I can't log into my free tier cloud accountSummary: Content (please ensure you mask any confidential information): In the live chat they told me that they have reset my account but I still can't log in. They aske…
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I can't log into my cloud account (free tier)Summary: Content (please ensure you mask any confidential information): I can't log into my cloud account (free tier). Always the same message: Invalid username or passw…
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Help with MFA reset on OCI free tierHi, I can't access my Oracle Cloud Free Account because my phone number has changed. And the credit card associated with my account has expired. I now have a new card, b…
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Help with MFA reset on OCI free tierSummary: Hello, I have formatted my cell phone and I have lost the 2FA, but when trying to contact support I do not remember which credit card was used to create the acc…
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Not able to create new instance despite of free tier quota availableI am trying to create a new instance as a free tier but it says limit reached but i do have quota for instance cores and memory. Earlier during my trial period i had cre…
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Upgrade to paid account not workingUpgrade to paid account not working Hi. I am ready to upgrade to a paid account. I requested the upgrade a long time ago, and my account says Pay As You Go, but I cannot…
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Version mismatch for TFA softwareSummary: Our VM ExaCC Clusters are usually 2 nodes clusters and they all have the same version of TFA software. Only one cluster has a mismatch: one node has a 24.9.1.0.…
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Select AI - receiving ORA-20404: Object not foundUsing free tier 23ai autonomous database (transaction processing) and attempting to setup Select AI. I've created credential and profile to use Oracle's GENAI. When I ru…
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How to load an array in OICI have an integration that retrieves all the activities associated with a contact. I achieve this by consuming a REST service that returns the full response of activitie…
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Unable to access applications from Cloud ERPunable to access any application from Cloud ERP , It gives either blank page or unauthorized error. Also we are unable to access ords through API Gateway as well , this …
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Unable to sign in to Free TierSummary: Every time I login the response is invalid user name or password. When I try to reset my password with an email link the email never arrives. Content (please en…
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HTTP Status Code: 404Summary: One of my Autonomous DB is no working (REST, DB Actions, etc) and my WS is APEX is blocked. Content (please ensure you mask any confidential information): Not F…
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Locked out of my account for MFA lost, Tenancy shows inactive while Chat support tried resetting MFASummary: MFA lost with phone, I see tenancy status "Inactive" & chat support tried resetting MFA several times but to no avail. How do I get back into my account. Conten…
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Free Tier Instance stopped runningI started a VM on the free tier and choose only "always free" options, now after 2 days and about 10 hours of development the instance is stopped and I get this error wh…
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Unable to Signup OCII don't have any Oracle cloud account. But during signup Im getting below error. Error processing transaction It looks like you already have an account using a different…
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account estranged, lost access, Live Agent and people in tech support can't do anythingDear oracle community, I know… probably the most common problem here and since I have a free tier, I kind of expected that. What happened: One beautiful day I logged int…
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Instance stuck on "STOPPING" for the last 48+ hours.Summary: My instance has been stuck on "STOPPING" for the last 48+ hours. I can't start the instance, I get an error code: "Unable to start instance: instance ocid1.inst…
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Problem whit account upgrade oracle cloudI have the problem that it has been 4 weeks since I wanted to upgrade my account to premium and nothing has happeneda
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Account disabled, account re-enabled, cannot add card to account, support will not engageContent So late Friday my account was disabled. I reached out through a few different avenues to see what happened, why the account may have been disabled, if it could p…User_2025-02-11-20-47-11-623 25 views 4 comments 2 points Most recent by Mohamed Ismath Khan Tajudeen -
password reset email link does nothingSummary: I cannot login to cloud.oracle.com since this morning, so I tried a few times to reset my password by email. I get the password reset email → click on the butto…
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I can't log in to my cloud accountI can't log in to my cloud account, and it keeps saying that the password is wrong, and I can't receive the email to reset my password. I can receive the temporary passw…