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OCI - General
Discussion List
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Oracle cloud account login issuesSummary: A while ago, my cloud account received an email saying: Hello, DaisyPeg: The cloud account administrator has updated your profile information. After that, I was… -
Unable to reset the password for my Oracle Cloud accountSummary: Unable to reset Oracle Cloud password due to a "Concurrent reset password requests" error blocking the process for user. Content (please ensure you mask any con… -
How can I know who are OCI admins?Summary: Content (please ensure you mask any confidential information): For every customer we need to know who is OCI administrator Version (include the version you are … -
SOC reports - Fusion & OCISummary: Hi community: I have a customer in the middle of an external audit. Auditors are asking them the following: Previously Oracle had only one SOC report that cover… -
Incorrect Charge After Adding Payment Method on Free Tier AccountSummary: Oracle charged me after I added a payment method while my account was on the Free Tier. No paid subscription or commitment appears in my tenancy. Content (pleas… -
Password and Recovery Email ChangedI am the original owner of an Oracle Cloud Free Tier account. Since around March 4, 2026, I have been unable to log in to my account at https://cloud.oracle.com. When at… -
Problem logging in to Oracle CloudSummary: I've got an old OCI account from around 2021. Today, I've tried logging in to it and recovering my password, but I ended up getting no e-mails to reset it. I've… -
unable to receive recovery e-mail in old 2020 oci accountSummary: Content (please ensure you mask any confidential information): Hello, I am unable to access my Free Tier OCI account because I am not receiving the password res… -
Upgrade and Manage Payment page doesn't load with "Something went wrong"Summary: I'm trying to upgrade my OCI account to PAYG from free tier. However, the Upgrade and Manage Payment page doesn't load with an error of "Something went wrong". … -
How to Invoke Oracle Function from PostmanHello Team, I have created a Function in OCI and want to test it via invoking from Postman. Can you please help me with a cURL or steps to perform this task? The documen… -
Unable to Create oracle Free tier account even after verification token is getting debitedSummary: Unable to create OCI free tier account, After payment verification money getting debited from CC I am getting an error with default response and can't proceed f… -
IAM domains moved compartments without our knowledgeThree of the backend domains that support our Cloud Fusion environments have been moved by the vendor. We initially moved the domains to align with our compartment struc… -
My instance has been disabled and i'm told to contact customer support to reenable itSummary: My instance has been falsely reported as crypto mining. But never did! Content (please ensure you mask any confidential information): Some days ago i received a… -
VM.Standard.A1.Flex in ap-mumbai-1 stuck at ~50 Mbps public internet despite 4 Gbps advertisedHello, I am seeing an apparent public internet throughput cap on my OCI compute instance and would appreciate help confirming whether this is an OCI-side limit or issue.… -
Oracle Cloud Free Tier (agueelo): Password reset successful but no email receivedSummary: I cannot access my Oracle Cloud Free Tier account (agueelo). Password reset always reports success, but no reset email is delivered. There is a strong suspicion… -
Error Message: ORA-65114: space usage in container is too high ORA-06512: at "SYS.DBMS_LOB"Summary: Getting Space issue while trying to access APEX application created in OCI cloud Error Message: ORA-65114: space usage in container is too highORA-06512: at "SY… -
Reset my MFA/2FA for Freetier account created without CC . Live Chat could not helpSummary: I've been trying to recover my OCI free tier account ( which i had created a long while 3-4 years ago ) , since i did not own a credit card back then , i did no… -
Unable to login to DockerHello, I am running the below command docker login -u 'tenancy-name/username' iad.ocir.io It keeps giving below error Error: logging into "iad.ocir.io": invalid username… -
Not Receiving Password Reset Email for Free Tier OCI AccountQuestion Why are sign-up and password reset emails not being delivered to Hotmail accounts in Oracle Cloud Free Tier tenancies, while the same Hotmail accounts work in p… -
Is OCI IPSec VPN Tunnel public IP exposure expected, and can it be restricted?Summary: In OCI IPSec VPN setup, Oracle automatically assigns a public IP address to each VPN tunnel as part of the configuration. We want to understand whether this beh… -
I am not able to upgrade my account to Pay as you goI created my account one month ago. I first had issues with adding a payment method, once that was successful I now am not able to upgrade my account to Pay as you go. M… -
Bug with instance and block storage quota calculation on free accountI have been dealing with this issue for a couple of years now. There is a discrepancy in the way my account's instances and block storage is being calcualted. Its possib… -
Architecture Recommendation: Automating Bulk BPA Price Updates (5k-6k items) via OIC vs. AI AgentRequirement: We are planning to automate the periodic update of prices in Oracle Blanket Purchase Agreements (BPA). The process will handle approximately 5,000 to 6,000 … -
Free Tier Sign-Up Blocked — "Error Processing Transaction" Despite Valid CardSummary: Unable to complete Oracle Free Tier sign-up. Getting "Error Processing Transaction" repeatedly despite using a valid Visa credit card with confirmed correct bil… -
Out of capacity for shape VM.Standard.A1.Flex in availability domainHi I am getting Out of capacity for shape VM.Standard.A1.Flex in availability domain - i have retried multiple times over several days. I have also tried to swap to othe… -
Account and 2fa compromised, neet to reset 2fa or remove accountSummary: I want to reset my 2fa, livechat told me to post about it here. I am using an Always Free account. An attacker gained control of my computer, reset my password,… -
Getting error on payment verification while registering for Oracle Cloud Free TierSummary: Getting error on payment verification while registering for Oracle Cloud Free Tier Content (required):Getting error on payment verification while registering fo… -
Unable to access terminal or do anythingSummary: I am unable to SSH or use cloud terminal and etc methods Content (please ensure you mask any confidential information): Today, i got a vm back, and I had a boot… -
Not Receiving Password Reset Email for Free Tier OCI AccountHello, I am unable to access my Free Tier OCI account because I am not receiving the password reset email. My username / cloud account name is: mahsad007 The email assoc… -
How can i delete my account or change the main region?The main region I joined cannot generate free instances, which has prevented me from experiencing cloud basic services. I would like to ask if it is possible to change t…