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Unable to receive password reset email for OCI Free Tier account

Summary:

I cannot sign in to my OCI Free Tier account and have not received the password reset email.

Content (please ensure you mask any confidential information):

Hello Oracle Cloud Community,

When I try to sign in to my OCI account, I receive a message saying the username or password is invalid.

I requested a password reset but did not receive the email. I checked my inbox and spam/junk folders. I also contacted Oracle Cloud live chat, and the agent directed me to this community.

I use the Japan (Tokyo) region. Could you please advise how I can recover access or verify the recovery email address?

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