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OCI Free Tier signup fails after successful debit-card verification — account creation error

edited 5:51AM in OCI - General 1 comment

Hello Oracle Cloud Community,

I am trying to create my first Oracle Cloud Free Tier account, but I have been unable to complete the signup for almost one month.

I would really appreciate guidance from an Oracle employee or someone who has successfully resolved the same issue.

What happened

During the Oracle Cloud Free Tier signup:

1. I used my real personal information and billing/address information.

2. I used a physical, bank-issued debit card.

3. The card verification/authorization appeared to complete successfully.

4. The authorization was subsequently reversed.

5. Immediately afterward, OCI account creation failed with a generic error similar to:

"Oops, we're sorry, an error occurred while creating your account."

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