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Digital Assistant
Discussion List
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HCM – Oracle Digital Assistant Office Hours 2024Summary: In these sessions, we continue diving into the theme of Employee Experience and Innovation. Playlist: HCM – Coaches Corner: Oracle Digital Assistant Office Hour… -
Known Issue: 24.01.02 Helpdesk Search Knowledge Article Intent "See Summary" Not WorkingSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (please ensure you mask any confidential information): When t…
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Classic HR Help Desk Known Issue: 24.07.01 HCM Knowledge "See Summary" Not WorkingSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (please ensure you mask any confidential information): When t…
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Get my Employee NumberSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (please ensure you mask any confidential information): Users …
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Custom Intent for Work SchedulesSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (please ensure you mask any confidential information): Throug…
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Helpdesk 'SeeMoreResults' TranslationSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (please ensure you mask any confidential information): In the…
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Amplifying Oracle ME for Enhanced Employee EngagementSummary: Redwood apps revolutionize HCM experiences through intuitive search and chat interfaces, infused with AI technologies. The core purpose of this custom skill is …
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How to Invoke OGL from ODAOffice Hour: https://community.oracle.com/customerconnect/events/605599 Summary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answer…
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Top Category Picklist for SR CreationSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (please ensure you mask any confidential information): The ‘H…
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Use Chatbot for Help DeskSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): To enhance your HR support model, consider implem…
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Mandatory Categories for SR CreationSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (please ensure you mask any confidential information): The ‘H…
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How-To: Config and Deploy your Digital Assistant in just 4 daysSummary This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content #PassTheKnowledge Cloud customers can activate their ODA insta…
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How-to: Using publicWorkers REST to fetch Position Name or Business Title or Direct ReporteesSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): In this exercise, you will learn how to make chan…
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How-to: Measure User SatisfactionSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): Customers can now utilize the Feedback system com…
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Known Issue: HcmV2 • 24.01.04 – 23.08 Performance deep link not redirecting to Redwood pagesSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (please ensure you mask any confidential information): While …
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ODA Security & FSM Migration: How-to create custom roles then lift and shift across instancesSummary This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content This quick admin user guide shows you How-to create custom rol…
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Use Chat for Internal Candidate Experience V2Summary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers Important Notices: The redesigned Internal Candidate Experience V2 is …
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Conversational AI Partners Bootcamp in London on 12-13 March 2024Exciting news - the doors to Pre-CloudWorld 2024 are officially open, and we want YOU to be part of this tech extravaganza! 🎊 Join us on March 12-13, 2024, at 50 Padding…
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A Welcoming User Experience (web channel only)Summary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): Using a warm welcome to engage with users in a na…
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Use Chat for Careers V2Summary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers Content (please ensure you mask any confidential information): Use the…
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Configuring Role-specific Contextual AnswersSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): Different responses for the same utterance? This …
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HcmV2 Switching Job Name to Assignment NameSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): There is a requirement to consistently display th…
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HcmV2 Known Issue in Teams ChannelSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): Reference is made to BUG 35289351 and the July 20…
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A Welcoming User Experience (web and teams channels)Summary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): Using a warm welcome to engage with users in a na…
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Use Chat for HCMSummary This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content Use the HCM Assistant chatbot to get the tasks that need your …
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Setting Default Leave Accrual Date to 31st DecemberSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): In conversations, leave balances are often associ…
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Worked Example: Answer IntentsSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): Use this guided instructions for best practices. …
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Driving Engagement with Personalized JourneysSummary: ***New! Amplifying Oracle ME for Enhanced Employee Engagement (post) Both Journeys and Digital Assistant play pivotal roles in Oracle ME. Considering the limite…
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Supporting Preferred NameSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): The HcmV2 skill currently returns the user's Disp…
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Use Chat for CareersSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): *** see Use Chat for Careers V2 *** Utilize the C…
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Could we remove the questions to ask about the locations for External Candidate Skill?Summary: We exported the external candidate skill to support hiring for external users. By default, external candidate skill always asks for location when searching for … -
How to make the Digital Assistant chatbot icon background transparent in HCM in REDWOOD pagesSummary: How to make the Digital Assistant chatbot icon background transparent in HCM in Redwood pages. In non-redwood pages, we can add an html-markup in the template t…
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How to add custom skill to Extended Candidate Experience V2 DA?Summary: How to add custom skill to Extended Candidate Experience V2 DA? Content (please ensure you mask any confidential information): The newly created custom skill is…
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Enable Role for Access from All IP AddressesSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
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HCM Assistant Learning Path 1 - Config (Getting Started)SummaryThis is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" ContentWatching Time: 27 minutes (https://blogs.oracle.com/fusionhcmcoe…
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Can ODA respond to employee questions by reading from policy documents(knowledge article)?Can ODA respond to employee questions by reading from policy documents. For example, employee asking how much leave can be carried forward. And then ODA looks at employe…
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Digital Assistant for Opportunity MarketplaceSummary: Hi Content (please ensure you mask any confidential information): Can someone guide me on how to create a digital assistant for internal candidates in an opport…
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Can we enable language other than English in ODA for HCM Skill. Is it available out of box?Can we enable language other than English (e.g. Portuguese) in ODA for HCM Skill. Is it available out of box?
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Chat for Careers - Additional BlocksHi All, Does anyone know if the Digital Assistant for Recruiting Booster ("Chat for Careers") has any plans to expand? We can only have a total of 5 blocks configured, a… -
"View your performance" page is blank when we open through ODA provided linkSummary: Hello Experts, When we search "Enter KPIs I would be evaluated on" or "View my performance" or "How can I find out if I have not completed my performance review…
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ODA Redwood Support (SaaS) HCM Implementation Project - Release 24 A thru 24 CSummary: We are looking for a business release notes that explains the Oracle Digital Assistant (ODA) functionality support in REDWOOD UI on the HCM transaction pages. W… -
Rest API to run ReportSummary Rest API to run BIP/OTBI ReportContent Hi All, I want to run a BIP/OTBI Report using Rest API from ODA(SaaS Instance), in order to get the report data , Please g…
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Error occurs when validating the digital assistant with delivered skillSummary: Below Error occurs when validating the digital assistant with delivered skill after the upgrade: We have identified some issues that might cause problems with t…
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How to edit Oracle Digital Assistant in redwood pages (visual builder).Summary: I want to know how I can edit Oracle Digital Assistant on redwood pages (using visual builder). Content (required): Version (include the version you are using, … -
list of delivered HCM V2 skills and intentsSummary: Can i find a list of delivered out of the box intents and skills for HCM V2 FDA ? Content (please ensure you mask any confidential information): Version (includ…
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Unable to create Knowledge Group / Knowledge Dialogs in ODASummary: Hi All, There is a functionality of Knowledge Group which is introduced in ODA. We followed standard documentation shared in link below to open the side menu an…
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ODA FADigitalAssistant 24.07.10 BUGAfter setting up ODA and configure to Fusion 24B, everything was out of the box, no customization, then we encountered a bug for Approvals skill that responds with a ful…
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Oracle Digital Assistant FADigitalAssistant version and Fusion refresh handlingWhat should be the best practices on FADigitalAssistant version? Should we always get the latest version from store? In case of Fusion refresh, does the Digital Assistan…
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ODA unable to provide link to view team's performance for Line ManagerSummary: ODA is unable to provide link to view team's performance for Line Manager. The line manager is able to access it via My Team > Career and Performance > Evaluate…
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External candidate skillSummary: Hi - I followed all steps from below mentioned oracle document and enabled OFA for external career site but boat is not responding to any message. I did configu…
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How to change the request for tax documents from ODA to be Canadian customer centric?Summary: How to change the request for tax documents from ODA to be Canadian customer centric? Currently the HCM skill provides the links to review Year end documents fo…
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How to change the default prompt for the Personal Job Assistant on the external career site?Summary: How to change the default prompt for the Personal Job Assistant on the external career site that comes after the Help Prompt? Content (please ensure you mask an…
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Line Manager should be restricted for Hire an Employee (Tasks) should prompt response Not AccessibleSummary: In Digital Assistant Chatbot - responses (output) - Line Manger abstract, custom roles when type command "Hire an Employee" should be restricted to access Tasks…
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Role Base AccessIs it possible to restrict Skill by role wise for Example : If ABC logs in, he should be able to view basic information like payslip, raising expense claim , not Approva…
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How to add an option to Exit Conversation after each response or flow?Summary and Content: As per business requirement, we are checking feasibility to add an option after each flow ends. This option will help users to navigate to the initi…
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In HCM ODA, error while fetching project details.Summary: While Enter the phrase related to project management it shows "I don't recognize your account information. Please check your username and password and sign in a…
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How to change, resize and reposition the chatbot icon in Oracle HCM CloudSummary: Currently we are not able to change, resize and reposition the chatbot icon in Oracle HCM Cloud. Content (please ensure you mask any confidential information): …
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When we click on Clock in or out hyperlink in chat bot an empty page is opening.Summary: Hi Team, When we click on Clock in or out hyperlink in chat bot an empty page is opening. Please find below screen shot. Content (please ensure you mask any con…
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Card not showing Image on Teams but showing on BOT TESTER in Teams channelSummary: Image is not getting shown on MS Teams but image is drawn when tested using BOT TESTER via TEAMS CHANNEL Content (please ensure you mask any confidential inform…
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Unable to see ODA in sandbox after completing all stepsI have pulled FADigitalAssistant 24.07.10 into the list of digital assistants and got the message "Added FADigitalAssistant • 24.07.10 to your list of digital assistants…