Digital Assistant
Discussion List
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ODA Security & FSM Migration: How-to create custom roles then lift and shift across instancesSummary This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content This quick admin user guide shows you How-to create custom rol… -
Use Chatbot for Help DeskSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): To enhance your HR support model, consider implem…
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Use Chat for Careers V2Summary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers Content (please ensure you mask any confidential information): Use the…
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Configuring Role-specific Contextual AnswersSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): Different responses for the same utterance? This …
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A Welcoming User Experience (web channel only)Summary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): Using a warm welcome to engage with users in a na…
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HcmV2 Switching Job Name to Assignment NameSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): There is a requirement to consistently display th…
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How-to: Using publicWorkers REST to fetch Position Name or Business Title or Direct ReporteesSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): In this exercise, you will learn how to make chan…
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HcmV2 Known Issue in Teams ChannelSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): Reference is made to BUG 35289351 and the July 20…
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A Welcoming User Experience (web and teams channels)Summary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): Using a warm welcome to engage with users in a na…
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Use Chat for HCMSummary This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content Use the HCM Assistant chatbot to get the tasks that need your …
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Setting Default Leave Accrual Date to 31st DecemberSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): In conversations, leave balances are often associ…
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Worked Example: Answer IntentsSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): Use this guided instructions for best practices. …
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Driving Engagement with Personalized JourneysSummary: Both Journeys and Digital Assistant play pivotal roles in Oracle ME. Considering the limited functionality of Journeys in the HcmV2 skill, this How-to guide off…
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How to Invoke OGL from ODASummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): This quick reference guide provides an overview o…
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Supporting Preferred NameSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): The HcmV2 skill currently returns the user's Disp…
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Use Chat for CareersSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): *** see Use Chat for Careers V2 *** Utilize the C…
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How-To: Config and Deploy your Digital Assistant in just 4 daysSummary This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content #PassTheKnowledge Cloud customers can activate their ODA insta…
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How-To: Exclude a Leave BalanceSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): REST API will return all leave accrued balances i…
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Oracle Digital Assistant Best Practice Webcast Series 2022Digital Assistant is an AI service that offers prebuilt skills and templates to create conversational experiences for your business applications and customers through te…
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Cloud HCM Talk Radio - Empower Employee Experience using HCM Digital AssistantAI-based digital assistants are great tools that provide opportunities to foster collaboration and enhance productivity in today’s workplace. And this is where Oracle Di… -
How-To: Creating an Intent for Work SchedulesSummary This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content #PassTheKnowledge In this exercise, you will learn how to crea…
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HcmV2 Rebasing Known IssueSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): It has been found that the tracking id of a compo…
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How-to: Measure User SatisfactionSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): Customers can now utilize the Feedback system com…
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How-to: Workaround Hcm Installed 21.07.05 - 21.02 Known IssuesSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): Customers with ODA Platform for SaaS subscription…
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Worked Example: Send payslip to home emailSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): Reference: Oracle Human Capital Management Cloud …
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Worked Example: ODA Single Turn Analysis for Improving AssistantsSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): Care and Feeding : Single Turn Analysis for Impro…
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HCM – Coaches Corner: Oracle Digital Assistant Office Hours 2020-2023Summary In these sessions, we continue diving into the theme of Employee Experience and Innovation. Content Related links: https://blogs.oracle.com/fusionhcmcoe/cloud-hc…
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How to edit Oracle Digital Assistant in redwood pages (visual builder).Summary: I want to know how I can edit Oracle Digital Assistant on redwood pages (using visual builder). Content (required): Version (include the version you are using, … -
Is there a way to enable photos to be sent over SMS to expense bot using Twilio?Summary: Currently when using the expense bot over SMS, pictures are not being saved in the expense app. Is there a way to send photos using SMS? I'm aware that SMS allo… -
How to get Logged in User's emailSummary: I need to display the logged in User's email address in the chatbot output Content (please ensure you mask any confidential information): Version (include the v… -
Would like to learn HCM/fusion paired digital assistant. Could you please suggest some resourcesI have worked on standalone Oracle digital instance and would like to explore hcm/fusion paired digital assistant
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I am getting no response in the chat widget ODA.Summary: Configuration steps: Enabled the Profile. Created the needed ODA role (with ODA privilege) & added to custom employee role. Pulled latest FADIgitalAssistant in …
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Oracle Conversational AI, Oracle Digital Assistant and ChatbotHi All, Greetings. We need some more information on below area. #1. Oracle Digital Assistant, Chatbot - Conversational AI As per the Oracle Documentation, it says "If yo…
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Hi, any idea why some system messages don't show in the conversation logs in Analytics?Summary: The 'intent menu' (the menu that shows for a user when their utterance can apply to multiple intents) doesn't seem to get captured in conversation logs at the s…
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How to disable the skills apperaing on the chat widget as a welcome messageSummary Not able to disable the Skills from the chat widget as a welcome messageContent Hi, I see the skills inside the Digital assistant Chat widget as a welcome messag…
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Oracle Digital Assistant - Transcript for conversationsSummary: Can you please let me know if transcripts are available for the conversations occurred during a session through Oracle Digital Assistant? How this functionality…
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Does Image Parsing in the Expense Assistant work with Slack?Summary: When using the expense bot in Fusion, when you upload a receipt, the bot will parse details from the receipt. When uploading the same receipt to the Slack expen…
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Ability to adjust the size of the ODA widgetContent Is there any configurations or default setting available to adjust the size of ODA widget in Oracle HCM and other web pages? Currently the users are adjusting th…
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Oracle intelligence advisor formatting issuesSummary: We have two interviews where the header in a Word document is showing correctly on the template but when the form generates it either doesn’t show at all or is …
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What are the uses of "Annotations" and "Auto-Complete Suggestions" in Skill IntentsSummary: What are the uses of "Annotations" and "Auto-Complete Suggestions" in Skill Intents Content (please ensure you mask any confidential information): Version (incl…
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how to maintain user message history in oda after page refreshhow to maintain user message history in oda after page refresh
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External Candidate Experience Job Application Status - Phone Number or Email not WorkingSummary: External Candidate Experience Job Application Status - Phone Number or Email not Working. When phone# or Email is provided ODA responds as I'm sorry, I am havin…
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Oracle Digital Assistant Cloud vs ODA SaaSSummary Oracle Digital Assistant Cloud vs ODA SaaSContent So we have two versions of ODA one which is for Oracle SaaS and another which is for any use case, in order to …
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Example Utterances Not Working on First TrySummary: When using the Expense Skill in ODA, the Example Utterance "Upload a receipt (recommended)" does not work. This is the delivered recommended utterance for the a…
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how to add profile.email when we use conversation tester in odaSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
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OGL Guide button not working in ODASummary: Followed steps in the following PDF to invoke OGL from ODA. The button appears but does not work to initiate the guide. Content (please ensure you mask any conf…
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How to enable Feedback component in HCM-ODA Chat Window While Closing the Window using (X) buttonSummary: How to enable Feedback component in HCM-ODA Chat Window While Closing the Window using (X) button Content (required): We have enabled the feedback component wit…
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Is there a way to monitor user inactiveness and display a feedback prompt at the end of journey?Summary: Hi All, Is there a way to monitor user inactiveness and display a prompt at the end of the journey asking for feedback from the user. For example: If the user h…
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Skill assistant for talent management is a part of digital assistant license or Dynamic Skills ?Summary: Hi Team, What are the capabilities of talent and performance management skill assistant within DA. Is it covered in DA License ? or its a part of Dynamic skills…
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replace package file and add components to service in ODASummary: Disabling Severity from the UI did not have the desired effect of removing Severity from the ODA. Need to know how to replace package file and add components to…
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I want the detailed steps to implement Oracle HCM Digital AssistanceI want the detailed steps to implement Oracle HCM Digital Assistance
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How to disable the botSummary: Hi Team, May i know how to disable the enabled bot for an instance. Content (required): Version (include the version you are using, if applicable): Code Snippet…
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Does Redwood UI Necessary for DA As an Agent? and can we use in Teams Channel?Summary: Does Redwood UI Necessary for DA As an Agent? and can we use in Teams Channel? Content (please ensure you mask any confidential information): Version (include t…
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Do we need to subscribe for ODA or a basic version is available in standard subscription package ?Summary: Do we need to subscribe for ODA or a basic version is available in standard subscription package ? Content (required): Do we need to subscribe for ODA or a basi…
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ODA MS Teams ChannelSummary MS Teams channel is rendering raw URLs instead of Deep linksContent The MS Teams chatbot conversation works fine except the fact that the Deep links are appearin…
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Enable Oracle Digital Assistant for HCMSummary: Not finding Oracle Applications Cloud in Oracle Cloud Services Content (required): Hello all, We are enabling the Oracle Digital Assistant for a client, followi…
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How to Enable Notification\popups on Digital AssistantSummary: Hi Team, We are enabling the Oracle Digital Assistant in the system and we need to enable one popup notification to employees when they log in to the system and…