Digital Assistant
Discussion List
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A Welcoming User Experience (web channel only)Summary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): Using a warm welcome to engage with users in a na… -
A Welcoming User Experience (web and teams channels)Summary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): Using a warm welcome to engage with users in a na…
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How to Invoke OGL from ODASummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): This quick reference guide provides an overview o…
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Use Chat for HCMSummary This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content Use the HCM Assistant chatbot to get the tasks that need your …
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Supporting Preferred NameSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): The HcmV2 skill currently returns the user's Disp…
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HcmV2 Known Issue in Teams ChannelSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): Reference is made to BUG 35289351 and the July 20…
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Worked Example: Answer IntentsSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): Use this guided instructions for best practices. …
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Use Chatbot for Help DeskSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): To enhance your HR support model, consider implem…
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Use Chat for CareersSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): Utilize the Candidate Experience Assistant to enh…
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How-To: Config and Deploy your Digital Assistant in just 4 daysSummary This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content #PassTheKnowledge Cloud customers can activate t…
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How-To: Exclude a Leave BalanceSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): REST API will return all leave accrued balances i…
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Oracle Digital Assistant Best Practice Webcast Series 2022Digital Assistant is an AI service that offers prebuilt skills and templates to create conversational experiences for your business applications and customers through te…
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Cloud HCM Talk Radio - Empower Employee Experience using HCM Digital AssistantAI-based digital assistants are great tools that provide opportunities to foster collaboration and enhance productivity in today’s workplace. And this is where Oracle Di… -
How-To: Creating an Intent for Work SchedulesSummary This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content #PassTheKnowledge In this exercise, you will lea…
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HcmV2 Rebasing Known IssueSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): It has been found that the tracking id of a compo…
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How-to: Measure User SatisfactionSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): Customers can now utilize the Feedback system com…
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How-to: Workaround Hcm Installed 21.07.05 - 21.02 Known IssuesSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): Customers with ODA Platform for SaaS subscription…
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Worked Example: Send payslip to home emailSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): Reference: Oracle Human Capital Management Cloud …
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Worked Example: ODA Single Turn Analysis for Improving AssistantsSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): Care and Feeding : Single Turn Analysis for Impro…
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ODA Security & FSM Migration: How-to create custom roles then lift and shift across instancesSummary This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content This quick admin user guide shows you * How-to create cust…
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How-to: Using publicWorkers REST to fetch Position Name or Business Title or Direct ReporteesSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): In this exercise, you will learn how to make chan…
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How-To: Default login credentials for Regression Testing AutomationSummary This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content #PassTheKnowledge The Hcm skill includes the cap…
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HCM – Coaches Corner: Oracle Digital Assistant Office Hours 2020-2023Summary In these sessions, we continue diving into the theme of Employee Experience and Innovation.Content Related links: https://blogs.oracle.com/fusionhcmcoe/cloud-hcm…
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ODA MS Teams ChannelSummary MS Teams channel is rendering raw URLs instead of Deep linksContent The MS Teams chatbot conversation works fine except the fact that the Deep links are appearin… -
When ever im clicking on deeplink an empty page is opening in new windowSummary: When ever im clicking on "Change Manager" deeplink , An empty page is opening in new window Content (required): Version (include the version you are using, if a…
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Chatbot errorHi Team, I am facing an error while querying in the chatbot. I asked a query as "view approvals" and the chatbot responded as expected but when I ask another question, i… -
How do I route errors to an appropriate responseSummary: We are in the process of testing the digital assistant and for the most part it is OK. When we get errors though the BOT seems to route the utterance to the exp… -
Subject: Assistance Needed with ODA Functionality - Request for SupportHello Cloud Customer Community, I hope this message finds you all well. I am reaching out to discuss an issue regarding the functionality of my Oracle Digital Assistant …
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Multi Language ODASummary: We want to configure ODA in multi language as per the documentation it can be done by adding Utterances, Entity and resource bundle in different language. Is th… -
Branding color no longer filling in launch buttonSummary: Upon upgrading to Fusion Cloud Applications 23B (11.13.23.04.0), the color set in the Branding field is no longer filling in the chat icon as it was previously.…
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How change the "Any" wordHi community, I would like to ask you for help with one doubt Summary: We are trying to implement the ODA service with the BHD client. but during the translation process…
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How to extract Intent and answer in csv file from idcs instance?Summary: How to extract Intent and answer in csv file from idcs instance?
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Unable to remove hyperlink in payslipHi Team, when a user asked the show my salary in the chatbot it is displaying two responses, one is salary details and the second one is to view all payslip links as sho…
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Noticed that the ODA icon is reduced recently in our Fusion home page. (Increasing ODA icon size)Summary: Hi , we have noticed that the ODA icon is reduced recently and i have checked in HCM Design studio but found that there is no provision to resize the ODA ICON. …
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Can the DA route to reports or generate report in PDF format?Summary: Can the DA route to reports or generate report in PDF format?
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ODA free or ChargeableSummary: Hi Team, Does anyone know if ODA license comes free with Core HR license? Content (required): Version (include the version you are using, if applicable): Code S…
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Seeded Skill UtterancesSummary: Managing seeded skill utterances Content (required): I am putting together a digital assistant and for the most part it is fine. I have created a couple of know…
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Whenever im clicking on hyperlink in the Chat bot deep links application is showing time out errorSummary: Whenever im clicking on hyperlink in the Chat bot deep links (such as opening the directory and opening contacts) result in a time out error. Content (required)…
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ODA Chat Bot IconSummary: How to Upload the Icon on Server for further usage in digital assistant configuartion Content (required): Version (include the version you are using, if applica…
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Digital Assistant on Career SiteSummary: Digital Assistant on the career site in enabled but keeps on showing "Thank you for asking. Looks like you do not have appropriate permissions to view answers. …
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Oracle Digital Assistant process to Load the intent's flow at once.Summary: Is there any process to Load the custom messages and flow at once through csv file?
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when clicked on Email, opening two windows one is blank google chrome and other is outlook window.Summary: when we click on Email Adress link as a answer for the question "show me my email" it is opening two windows. Content (required): We need only outlook window to…
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How to print username or person number of logged in user in CHATBOTSummary: We have a requirement to print the username of logged in user in chat bot. We already embedded the ODA into Oracle Fusion Instance. For example: I can use below…
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Can we create intents dynamically based on conditions in ODA.Summary: We have such requirements where we need to show intents based on Roles of Line Manager show if you guys have any knowledge on that such area that will be helpfu…
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Is it possible to have Skill name and description both in English and Native Language?Summary: We have ODA in both German and English languages, is it possible to have Skill name and description (2 and 3 as shown in the screenshot) both in English and Ger…
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Chatbot Icon is not visible in the Home pageHi Team, I have made the necessary changes in the HCM Design studio and when I click on the save button chatbot icon is visible but when I click on save and close chatbo…
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ODA returning first name and preferred name in response to questionSummary: When testing ODA before rolling out to our users, it was noted that it was picking up preferred name and first name interchangeably in the response. Content (re…
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In HCM ODA, error while fetching project details.Summary: While Enter the phrase related to project management it shows "I don't recognize your account information. Please check your username and password and sign in a…
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ODA task time outSummary: ODA task is timing out and giving below error while the Oracle HCM cloud is still active. If the Chatbot window is open for around 4 5 mins and then next messag…
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UPDATED: How to disable an Intent in the HCM Digital Assistant SkillSummary When the HCM Digitial Assistant Skill is pulled from the Skill Store and Extended to create a local copy, it is not possible to remove Intents directly. This art… -
Digital assistance learning.Summary: Hi Team, I want to learn about digital assistance, do we have any documents and videos where I can learn from scratch. Thank you Content (required): Version (in…
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Migration of digital assistant from test to productionHi Team, I am facing the below-mentioned errors while migrating the digital assistant from test to production. The below errors are coming when I added the same version …
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Bot is responding "I couldn't connect to the application. Please try again in a few moments."Summary: When im trying to Search direct reportees from Manager Login . Bot is giving me response "I couldn't connect to the application. Please try again in a few momen…