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Get Started with Redwood for Oracle Cloud HCM Begin Now
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Digital Assistant
Discussion List
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ODA Security & FSM Migration: How-to create custom roles then lift and shift across instancesSummary This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content This quick admin user guide shows you How-to create custom rol… -
Use Chat for HCMSummary This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content Use the HCM Assistant to make inquiries, navigate, and view ta…
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How-To: Config and Deploy your Digital Assistant in just 4 daysSummaryThis is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" ContentCloud customers can activate their ODA instance to make a start,…
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How-to: Measure User SatisfactionSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): Customers can now utilize the Feedback system com…
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Use Chatbot for Help DeskSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): To enhance your HR support model, consider implem…
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Automating Tasks: Requesting Company Letters Made EasySummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (please ensure you mask any confidential information): Employ…
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Use Chat for Internal Candidate Experience V2Summary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers Important Notices: The redesigned Internal Candidate Experience V2 is …
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HcmV2 Hot Fix: Pending Workers are considered Directs with no GoalsSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (please ensure you mask any confidential information): The Hc…
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HcmV2 Known Issue in Teams ChannelSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): Reference is made to BUG 35289351 and the July 20…
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Known Issue: HcmV2 • 24.01.04 – 23.08 Performance deep link not redirecting to Redwood pagesSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (please ensure you mask any confidential information): While …
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Known Issue: 24.01.02 Helpdesk Search Knowledge Article Intent "See Summary" Not WorkingSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (please ensure you mask any confidential information): When t…
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Approvals 24.07.10 Known Issue: FYI Showing Full URLSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (please ensure you mask any confidential information): The is…
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HCM – Oracle Digital Assistant Office Hours 2024Summary: In these sessions, we continue diving into the theme of Employee Experience and Innovation. Playlist: HCM – Coaches Corner: Oracle Digital Assistant Office Hour…
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Classic HR Help Desk Known Issue: 24.07.01 HCM Knowledge "See Summary" Not WorkingSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (please ensure you mask any confidential information): When t…
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Get my Employee NumberSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (please ensure you mask any confidential information): Users …
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Custom Intent for Work SchedulesSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (please ensure you mask any confidential information): Throug…
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Helpdesk 'SeeMoreResults' TranslationSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (please ensure you mask any confidential information): In the…
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Amplifying Oracle ME for Enhanced Employee EngagementSummary: Redwood apps revolutionize HCM experiences through intuitive search and chat interfaces, infused with AI technologies. The core purpose of this custom skill is …
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How to Invoke OGL from ODAOffice Hour: https://community.oracle.com/customerconnect/events/605599 Summary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answer…
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Top Category Picklist for SR CreationSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (please ensure you mask any confidential information): The ‘H…
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Mandatory Categories for SR CreationSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (please ensure you mask any confidential information): The ‘H…
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How-to: Using publicWorkers REST to fetch Position Name or Business Title or Direct ReporteesSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): In this exercise, you will learn how to make chan…
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Conversational AI Partners Bootcamp in London on 12-13 March 2024Exciting news - the doors to Pre-CloudWorld 2024 are officially open, and we want YOU to be part of this tech extravaganza! 🎊 Join us on March 12-13, 2024, at 50 Padding…
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A Welcoming User Experience (web channel only)Summary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): Using a warm welcome to engage with users in a na…
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Use Chat for Careers V2Summary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers Content (please ensure you mask any confidential information): Use the…
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HcmV2 Switching Job Name to Assignment NameSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): There is a requirement to consistently display th…
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A Welcoming User Experience (web and teams channels)Summary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): Using a warm welcome to engage with users in a na…
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Setting Default Leave Accrual Date to 31st DecemberSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): In conversations, leave balances are often associ…
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Worked Example: Answer IntentsSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): Use this guided instructions for best practices. …
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Driving Engagement with Personalized JourneysSummary: ***New! Amplifying Oracle ME for Enhanced Employee Engagement (post) Both Journeys and Digital Assistant play pivotal roles in Oracle ME. Considering the limite…
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Keyword search functionality in ODASummary: Hi, Do we have any option to enable keyword search in Oracle digital assistant for delivered skills / intents? For example if i type absence then the ODA should… -
What setup is needed to enable "Hiring" skills successfully?Summary: Hiring skill does not work for question related to Candidate status. Getting error as per attached screenshot. Error - I couldn't connect to the application. Pl… -
multi-language using translation serviceHi, Why am I getting this unresolved intent even though the routing is correct? I am using the google translation service for this, already set up/configured the DA and …
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Restriction on viewing inactive requisitions for a Hiring Manager when accessing the digital assistHi, When a hiring manager checks the requisition status, the digital assistant currently displays all requisitions created by them, including inactive ones. Is there a w…
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Remove deep link and suggestions from the bot responseSummary: I want to remove deep link and suggestions for specific users from the response coming from the custom components provided by oracle for HCM Skill. From the ima…
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Can we enable multi-language support for HCM skills which are available out of box for free?Summary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
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Digital Assistant using SaaS applicationSummary: We have configuration setups based on the Oracle documentation using the Oracle Digital Assistant (ODA) platform to pull digital assistants. However, we current…
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Do we have document to show LLM call from ODA?Summary: I want to invoke Cohere LLM from ODA and use the response to send an email to user. Is there any documentation available to show step by step invoking process o…
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What is the roadmap for 2025 Digital Assistant?Summary: Oracle has not published a clear roadmap for Oracle Digital Assistant (ODA) in some time. Additionally, there have been few new Skills released , particularly o…
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How do we test ODA for HCM?Summary: We have configured ODA to a web channel and enabled the widget in our fusion instance. Now, we want to know how we plan our testing? Do we have a document that …
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When users provide the feedback on Digital Assistant, Where can we see feedback as Admin?In the digital Assistant, when a user click on the chat bot widget, and move the default options to the right, there is an option for user to provide feedback. However, …
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Apply Leave directly through digital assistantSummary: When we trying to hit apply for a leave prompt in Oracle Digital Assistant it says - “The Resignation page can help you resign from your position, or check on t…
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How do we Deploy a custom ODA Web SDK in Fusion ApplicationWe are looking for a workaround to deploy a custom ODA Web-SDK in the Fusion Application apart from using the in-built "Digital Assistant Configuration" in "HCM Design S…
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How to upload receipt while creating expense via Expense AssistantSummary: We are new to ODA, and currently exploring ODA (specially expense assistant) that comes with FA. As per document , we can create expense by uploading receipt. b… -
How do we pair our fusion saas application with oracle digital assistantWe have a fusion demo application and a OCI account as well. The Oracle Digital assistant in the OCI account is not connected to the fusion application. Looks like the O…
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Does ODA Learn Over Time? Managing Ongoing Training and OptimizationSummary: Dear All, I am new to ODA I have below query. Can someone please address them. Once Oracle Digital Assistant (ODA) is configured, will it continuously improve o…
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Prerequisite to configure digital assistant for fusion HCMSummary: Dear All, Can you please suggest all the prerequisite to configure digital assistant for fusion HCM Version (include the version you are using, if applicable): …
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Any document which shows the exact name of skill available for fusion HCMSummary: Dear All, Is there any documentation available which mentions the exact name of skills available in Oracle Digital Assistant for Oracle Fusion HCM. Checked belo…
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Skills for External usersis there any skill set related to external users and test the digital assistant's functionality for external candidates.
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The resolved and unresolved intents metrics section is showing No Data in ProductionWe are trying to run insights out of Production instance to check engagement for our digital assistant but the resolved and unresolved intents data section is showing "N… -
Project Time entry - Sorry, I’m not able to update your time card at the moment.Summary: Project Time entry - Sorry, I’m not able to update your time card at the moment. Content (please ensure you mask any confidential information): Well, We impleme…
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Skills - Consolidation and Close usage?Summary: How can we leverage the Skills - Consolidation and Close which are delivered by Oracle Content (please ensure you mask any confidential information): We have a …
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How to disable the deeplink from the bot responseSummary: How can I remove the deeplink "Schedule time off" from the response coming from custom component. Content (please ensure you mask any confidential information):…
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Oops I'm encountering a spot of trouble. Please try again later... Issue with Oracle WebSummary: I am stuck with an error- Oops I'm encountering a spot of trouble. Please try again later... in Oracle web for a query but I am getting a response for the same …
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Configure finance,hcm oracle skills on PaaS ODA instanceSummary: We have PaaS ODA instance as standalone instance and not attached to any FA domain. Can we use this ODA instane to configure Oracle skills for finance,hcm,epm? …
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Gen AI in ODA as LLM Services - Testing FailsBased on a Demo video by Oracle on Harnessing Gen AI with ODA, we tried to configure the LLM Services. However, while we noticed that "Generation" services are retired a…
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How do you assign Digital Assistant for HCM roles?Summary: We have 3 roles for Digital Assistant in HCM, we want to know how to assign an user those roles. For eg, Digital Assistant - Access Role - What we understood is…
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What are the differences in features between the free and paid versions of the digital assistantI would like to know what are the features available in free digital assistant version and paid versions
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Oracle Digital Assistant for ERPSummary Configure Oracle Digital Assistant for ERP Content (please ensure you mask any confidential information): Is there any documentation or tutorial for Activate a D…
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Oracle Digital Assistant Prompts and MessagesHello, I'm deploying an extended version of digital assistant to only preview the HCM skill in our production environment. Everything is working well, however when I tes…