Digital Assistant
Discussion List
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How-To: Config and Deploy your Digital Assistant in just 4 daysSummary This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content #PassTheKnowledge Cloud customers can activate t… -
How-To: Exclude a Leave BalanceSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): REST API will return all leave accrued balances i…
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Oracle Digital Assistant Best Practice Webcast Series 2022Digital Assistant is an AI service that offers prebuilt skills and templates to create conversational experiences for your business applications and customers through te…
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Cloud HCM Talk Radio - Empower Employee Experience using HCM Digital AssistantAI-based digital assistants are great tools that provide opportunities to foster collaboration and enhance productivity in today’s workplace. And this is where Oracle Di… -
How-To: Creating an Intent for Work SchedulesSummary This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content #PassTheKnowledge In this exercise, you will lea…
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Use Chat for HCMSummary This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content Use the HCM Assistant chatbot to get the tasks that need your …
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HcmV2 Rebasing Known IssueSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): It has been found that the tracking id of a compo…
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Worked Example: Answer IntentsSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): Use this guided instructions for best practices. …
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How-to: Measure User SatisfactionSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): Customers can now utilize the Feedback system com…
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How-to: Workaround Hcm Installed 21.07.05 - 21.02 Known IssuesSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): Customers with ODA Platform for SaaS subscription…
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Worked Example: Send payslip to home emailSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): Reference: Oracle Human Capital Management Cloud …
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Worked Example: ODA Single Turn Analysis for Improving AssistantsSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): Care and Feeding : Single Turn Analysis for Impro…
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ODA Security & FSM Migration: How-to create custom roles then lift and shift across instancesSummary This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content This quick admin user guide shows you How-to create c…
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How-to: Using publicWorkers REST to fetch Position Name or Business Title or Direct ReporteesSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): In this exercise, you will learn how to make chan…
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How-To: Default login credentials for Regression Testing AutomationSummary This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content #PassTheKnowledge The Hcm skill includes the cap…
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HCM – Coaches Corner: Oracle Digital Assistant Office Hours 2020-2023Summary In these sessions, we continue diving into the theme of Employee Experience and Innovation.Content Related links: https://blogs.oracle.com/fusionhcmcoe/cloud-hcm…
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Can the ODA icon be moved or removed from mobile app or responsive pages on mobile?Summary: The ODA icon is fixed in place (is this maybe a setting our team enabled?) and it compounds the challenge of the limited screen real estate when trying to use m… -
Filtering Job Requisitions by Location Not WorkingSummary: The JobSearch intent in the Internal Recruiting Skill is meant to be able to filter based on location. We can select a location and see the variables being set,… -
Expenses Policy URLSummary: The expenses policy intent within the expenses skill points to a URL for the policy document. How do I find where that is updated? Content (required): The expen… -
How to change label/name for chat feature?Hi, Curious how to change the name of the chat feature - as you can see in the image below, the chat opens with the label/name of "Ask" at the top... how can I change th… -
Multi Language ODASummary: We want to configure ODA in multi language as per the documentation it can be done by adding Utterances, Entity and resource bundle in different language. Is th… -
ODA language supportSummary The basic (which comes with Core-HR subscription) chat-bot will be native language supported (auto-detects different user languages and responds in same language…
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HCM Assistant Learning Path 1 - Config (Getting Started)Summary This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content Watching Time: 27 minutes (https://videohub.oracle.com/med…
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Standard ODA Skill for OLCSummary: Please advise if there is any standard ODA Skill which can be enabled for Learning Cloud? Content (required): Version (include the version you are using, if app… -
Is there a way to change Employee to Team Member in ODA response?Summary: Our client uses Team Member for Employee and Worker, In ODA, Employee and Worker is mentioned in responses. The requirement is to change Employee and Worker to …
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How Can we Enable Dark Mode in Oracle SaaS Application for a single userSummary: We have a user who for health reasons needs to switch all application's into Dark mode. This has been switched on in the browser but has not taken effect in the…
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Is there a document for creating a report for Oracle Digital AssistantSummary: We have received a requirement from one of our clients and they want to create a report for ODA Content (required): Basic requirements from the report - What qu… -
How to get the public IP address of an ODA instance for whitelistingContent For SaaS customers using the Digital Assistant, if you have IP whitelisting in place on your SaaS instance, you will need to add the public-facing IP address of … -
Is there any document on dialog flow based on utterance?Summary: We are looking to understand the response of ODA for different utterance? Once we know the reponse of ODA based on different request/utterance, we may need to d…
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Chat widget appearnce issue after 22c patchSummary: Content (required): With the recent release 22c, there is change in chat widget cards how they show up to end user. It is showing one full card skill and partia…
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How to enable manager actions (MSS) directly on the Digital assistant after welcome noteSummary Attached is the screenshot we got from internet. It’s basically Manager actions (MSS) which are part of HCM. Eg Transfers, Directory etc. We are not certain this…
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How to customize the visibility of one leave type from the ODA intentsSummary: The requirement is to disable the visibility of one leave type from the absence plan when requested for the total number of leaves available. Where, when the em…
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Where do you update "Chat Title" in External Candidate Experience DA?Summary: I am working on enabling the external candidate experience DA. But it says at top of the pop up window "Chat Title" I can figure out where I can change this Con… -
List of all the skills available in Oracle Digital AssistantSummary: Is there any documentation available on the pre-defined skills in Digital Assistant Content (required): Is there any documentation available on the pre-defined …
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How to change the Digital Assistant chatbot icon in HCMContent When developing the persona for your organization's Digital Assistant, the avatar you use to represent the Digital Assistant will be an important consideration. …
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Oracle Digital Assistant - Ability to search documents outside HCM and integrate with SharepointSummary: We know the feasibility of providing providing document as link but without using hyperlink, can chatbot be integrated with documents that are stored outside HC…
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Oracle Digital Assistant Best Practice Webcast Series starts September 6th 2022Summary: Join this 6 part series to get started with Oracle Digital Assistant. Content (required): Digital Assistant is an AI service that offers prebuilt skills and tem… -
Oracle Digital Assistant - Can chatbot be configured to provide different answers based on criteriaSummary: Can Oracle Digital Assistant be configured to provide different answers based on different criteria say an employee based in France searches for legal policy do…
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Not able to restrict QnA based on security in ODASummary: We are implementing ODA for SaaS. We have a list of question and answer pairs for the client which we are uploading using the answer intents as given in the bel…