HCM Digital Assistant
Discussion List
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How-To: Config and Deploy your Digital Assistant in just 4 daysSummary This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content #PassTheKnowledge Cloud customers can activate t… -
Worked Example: Answer IntentsSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): Use this guided instructions for best practices. …
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How-to: Measure User SatisfactionSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): Customers can now utilize the Feedback system com…
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How-to: Workaround Hcm Installed 21.07.05 - 21.02 Known IssuesSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): Customers with ODA Platform for SaaS subscription…
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Worked Example: Send payslip to home emailSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): Reference: Oracle Human Capital Management Cloud …
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Worked Example: ODA Single Turn Analysis for Improving AssistantsSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): Care and Feeding : Single Turn Analysis for Impro…
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ODA Security & FSM Migration: How-to create custom roles then lift and shift across instancesSummary This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content This quick admin user guide shows you How-to create c…
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How-to: Using publicWorkers REST to fetch Position Name or Business Title or Direct ReporteesSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): In this exercise, you will learn how to make chan…
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How-To: Creating an Intent for Work SchedulesSummary This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content #PassTheKnowledge In this exercise, you will lea…
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How-To: Default login credentials for Regression Testing AutomationSummary This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content #PassTheKnowledge The Hcm skill includes the cap…
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HCM – Coaches Corner: Oracle Digital Assistant Office Hours 2020-2022Summary In these sessions, we continue diving into the theme of Employee Experience and Innovation.Content Related links: https://blogs.oracle.com/fusionhcmcoe/cloud-hcm…
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Deeplinks for wellness tasks and Learning Content VideosSummary: Deeplinks for wellness tasks and Learning Content Videos to select individually Content (required): We have been trying to use the deeplink to go to specific we… -
Performance Evolutions and Performance Goals for self not workingSummary: We are using the delivered FADigitalAssistant and the HcmV2 skill. When invoking the performanceEvaluations.view.self and performanceGoals.view.self intents, we… -
ODA language supportSummary The basic (which comes with Core-HR subscription) chat-bot will be native language supported (auto-detects different user languages and responds in same language…
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Extend skill vs clone skillIs there a documentation on when to extend vs when to clone a skill. We want to leverage the functionality of oracle upgrades to a skill while with keeping the customiza… -
HCM Assistant Learning Path 1 - Config (Getting Started)Summary This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content Watching Time: 27 minutes (https://videohub.oracle.com/med…
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Translation Service of ODASummary: Hi - I am implementing Oracle Digital Assistant in Oracle HCM Cloud Subscription right now and we have requirement to translate delivered ODA skill to Thai Lang…
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How to change the Digital Assistant chatbot icon in HCMContent When developing the persona for your organization's Digital Assistant, the avatar you use to represent the Digital Assistant will be an important consideration. … -
Standard ODA Skill for OLCSummary: Please advise if there is any standard ODA Skill which can be enabled for Learning Cloud? Content (required): Version (include the version you are using, if app… -
Internal Server Error in calling service - Approval skillSummary: Internal Server Error in calling service - Approval skill Content (required): When the user asked for the pending approvals, ODA responded as follows. Can someo… -
Rest API to run ReportSummary Rest API to run BIP/OTBI ReportContent Hi All, I want to run a BIP/OTBI Report using Rest API from ODA(SaaS Instance), in order to get the report data , Please g…
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ODA transfer to live agent in HRHD setup stepsSummary: Is there some more detailed information on how to transfer from ODA to a live agent within HRHD? I have seen that there is capability to do this, but I'm unsure… -
Udgrade the platform version of an extended / delivered skillSummary: Unable to upgrade the platform version of extended HCM skill Content (required): We extended the HCM skill to complete utterance related customizations. System …
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How to change label/name for chat feature?Hi, Curious how to change the name of the chat feature - as you can see in the image below, the chat opens with the label/name of "Ask" at the top... how can I change th… -
Can someone help me locate the most recent Implementation Guide for HCM Digital AssistantSummary: Content (required): Can someone help me locate the most recent Implementation Guide for HCM Digital Assistant Version (include the version you are using, if app… -
We configured FADigitalAssistant for HCM skills. We are unable to view Salary information of EmployeSummary: Message from Bot: "There's no salary on record for you. Please contact your payroll department for further assistance." Content (required): Version (include the… -
Image specification for Ask Button Icon that opens the chat window - HCM Digital AssistantSummary: In HCM Design Studio I can personalize Ask Button Icon that opens the chat window. Looking for some documentation regarding specifications regarding logo to be …
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How to create custom skills in Oracle Digital AssistantSummary: How to create custom skills in Oracle Digital Assistant Content (required): I need to create a custom skill set for ODA. Version (include the version you are us…
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It looks like your digital assistant doesn't have any registered skills yetSummary: Content (required): Hi all, we need to customize the delivered FA DigitalAssistant. So, followed the below steps: 1. Clone the delivered FADigitalAssistant into…
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Users prompted to login and Get an Access Token when accessing the HCM Digital AssistantContent After enabling the HCM Digital Assistant, you may find that all users are being prompted to Login and "Get an access token" upon first interacting with the Digit…
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Configuring ODA for RecruitingSummary: We have configured ODA for HCM, but it's not taking Hiring/Internal Candidate Experience Utterances. It works with HCM skill. Our ORC project is going live end …
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Applying ODA Best Practice to the HCM SkillsSummary Lessons learned from 12 months of hands-on experience in HCM Skill implementation projectsContent As a former VP of Development in Oracle I was the architect of …
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Digital Assistant Configuration errorSummary Receiving error while configuring Digital AssistantContent We are receiving an error message when configuring the Digital Assistant in Fusion Application. Error …
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ODA for Canadian ClientsSummary: ODA does not recognize company country defaults - system is returning US terms that are not relevant to our employees (W2 over T4, State over Province, inconsis… -
Bot Color Changed after 21DSummary: The color of our Digital Assistant bot changed from blue to orange after taking the 21D update. How do we change it back to the original color? I have tried usi…