Get Started: AI Resources for Oracle Cloud HCM – Go Here
Progress with Redwood: Redwood Resources for Oracle Cloud HCM - Go Here
Progress with Redwood: Redwood Resources for Oracle Cloud HCM - Go Here
Classic HR Help Desk Known Issue: 24.07.01 HCM Knowledge "See Summary" Not Working
Summary:
This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers"
Content (please ensure you mask any confidential information):
When the user clicks "View Summary", an indefinite loop occurs, resulting in the display of the same search results.
Version (include the version you are using, if applicable):
To apply the hotfix manually, navigate to line #376 in the Flow Editor and add a new line: processUserMessage: true
Applicable to release versions:
HCM Knowledge Installed • 24.07.01 – 24.02
HCM Knowledge Installed • 24.04.01 – 23.10
Code Snippet (add any code snippets that support your topic, if applicable):
Tagged:
0