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Classic HR Help Desk Known Issue: 24.07.01 HCM Knowledge "See Summary" Not Working

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Summary:

This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers"

Content (please ensure you mask any confidential information):

When the user clicks "View Summary", an indefinite loop occurs, resulting in the display of the same search results.

Version (include the version you are using, if applicable):

To apply the hotfix manually, navigate to line #376 in the Flow Editor and add a new line: processUserMessage: true

Applicable to release versions:
HCM Knowledge Installed • 24.07.01 – 24.02
HCM Knowledge Installed • 24.04.01 – 23.10

Code Snippet (add any code snippets that support your topic, if applicable):

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