A Welcoming User Experience (web channel only)

Summary:

This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers"

Content (required):

Using a warm welcome to engage with users in a natural way has become increasingly popular. A thoughtfully designed greeting can add a personal touch, be full of character, and even provide helpful hints for popular tasks. Taking the time to craft a well-written welcome message can make users feel valued and set a positive tone for their experience. By avoiding buttons and cards, you can create a more fluid and seamless interaction with your users.

Reference: A Welcoming User Experience (web and teams channels