General
Discussion List
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Issue with returning to original stateHi Everyone, We are using two OAuth authentication steps in one of our skills in Oracle Digital Assistant: 1. MS Teams SSO (Azure AD) via System.OAuth2AccountLink using …
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Automating Tasks: Requesting Company Letters Made EasySummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (please ensure you mask any confidential information): Employ…Dr Surlina Yin-Oracle 87 views 6 comments 1 point Most recent by Martin Deh-Oracle Digital Assistant
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Digital Assistant - QueriesSummary: Dear Team, Please help me to understand the below details on Oracle Digital Assistant. Chat Bot is not visible or not showing in the Fusion instance When iam do…Arun Kumar Krishnan [AK] 446 views 25 comments 0 points Most recent by Shantanu Naik Digital Assistant
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What is the roadmap for 2025 Digital Assistant?Summary: Oracle has not published a clear roadmap for Oracle Digital Assistant (ODA) in some time. Additionally, there have been few new Skills released , particularly o…
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ODA with ChatGPT integration (data sharing)Hi If we use ODA for HCM, but we want to integrate with ChatGPT via API, where we set all unresolved question to ChatGPT. Like say whats 1+1? or absence policy etc. Will…
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ODA LLM integrationI have tried to follow this video: https://www.youtube.com/watch?v=JO4BDWdW6OE on 11:57 it shows that when creating a service in a skill, i can choose "New Component" Ho…
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multi-language using translation serviceHi, Why am I getting this unresolved intent even though the routing is correct? I am using the google translation service for this, already set up/configured the DA and …Xena Arcabos-133101 22 views 2 comments 0 points Most recent by Xena Arcabos-133101 Digital Assistant
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Difference between Trainer Ht and Trainer TmSummary: We have been working on customized HCM Skill. But we have encountered a weird behavior of the bot. Here are the snapshots of the different responses that the cu…
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Do we have document to show LLM call from ODA?Summary: I want to invoke Cohere LLM from ODA and use the response to send an email to user. Is there any documentation available to show step by step invoking process o…
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What setup is needed to enable "Hiring" skills successfully?Summary: Hiring skill does not work for question related to Candidate status. Getting error as per attached screenshot. Error - I couldn't connect to the application. Pl…
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Can we enable multi-language support for HCM skills which are available out of box for free?Summary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
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How do we test ODA for HCM?Summary: We have configured ODA to a web channel and enabled the widget in our fusion instance. Now, we want to know how we plan our testing? Do we have a document that …
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When users provide the feedback on Digital Assistant, Where can we see feedback as Admin?In the digital Assistant, when a user click on the chat bot widget, and move the default options to the right, there is an option for user to provide feedback. However, …
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Apply Leave directly through digital assistantSummary: When we trying to hit apply for a leave prompt in Oracle Digital Assistant it says - “The Resignation page can help you resign from your position, or check on t…yskumar 11 views 2 comments 0 points Most recent by Felix Wood - Boxfusion Consulting Digital Assistant
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How do we Deploy a custom ODA Web SDK in Fusion ApplicationWe are looking for a workaround to deploy a custom ODA Web-SDK in the Fusion Application apart from using the in-built "Digital Assistant Configuration" in "HCM Design S…
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How do we pair our fusion saas application with oracle digital assistantWe have a fusion demo application and a OCI account as well. The Oracle Digital assistant in the OCI account is not connected to the fusion application. Looks like the O…
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Login form refreshes when connecting from ODA to PSHi, Whenever we try to use ODA tester to test expense skills in PeopleSoft, the system prompts users to authenticate using their PeopleSoft credentials. However, the log…
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Does ODA Learn Over Time? Managing Ongoing Training and OptimizationSummary: Dear All, I am new to ODA I have below query. Can someone please address them. Once Oracle Digital Assistant (ODA) is configured, will it continuously improve o…
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Skills for External usersis there any skill set related to external users and test the digital assistant's functionality for external candidates.
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The resolved and unresolved intents metrics section is showing No Data in ProductionWe are trying to run insights out of Production instance to check engagement for our digital assistant but the resolved and unresolved intents data section is showing "N…
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Skills - Consolidation and Close usage?Summary: How can we leverage the Skills - Consolidation and Close which are delivered by Oracle Content (please ensure you mask any confidential information): We have a …
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Oops I'm encountering a spot of trouble. Please try again later... Issue with Oracle WebSummary: I am stuck with an error- Oops I'm encountering a spot of trouble. Please try again later... in Oracle web for a query but I am getting a response for the same …Sam_1404 35 views 4 comments 0 points Most recent by Madalina Danis-Support-Oracle Digital Assistant
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Gen AI in ODA as LLM Services - Testing FailsBased on a Demo video by Oracle on Harnessing Gen AI with ODA, we tried to configure the LLM Services. However, while we noticed that "Generation" services are retired a…
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Explicit invocation for FAQ skill using auto postback with system.textReceivedWe need to invoke a FAQ skill explicitly. We are using common reseponse component with system.textreceived. And it requires user to click on label or provide input as it…
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What are the differences in features between the free and paid versions of the digital assistantI would like to know what are the features available in free digital assistant version and paid versions
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Oracle Digital Assistant for ERPSummary Configure Oracle Digital Assistant for ERP Content (please ensure you mask any confidential information): Is there any documentation or tutorial for Activate a D…
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Oracle Digital Assistant Prompts and MessagesHello, I'm deploying an extended version of digital assistant to only preview the HCM skill in our production environment. Everything is working well, however when I tes…
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How to distinguish a skill is run in a test case or manually in conversation tester?Summary: Is there a way to distinguish whether a skill is being tested under a test case or manually? I am trying to pre-populate some skill variable values only if run …
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How do we close the chatbot after completing the conversation automatically?Summary: How do we close the chatbot after completing the conversation automatically? Content (please ensure you mask any confidential information): How do we close the …
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Using ODA REST api to download insight export fileWe are trying to use REST API for Oracle Digital Assistant - Get Export File from oic. At oic side we configured content type as application/zip still we are getting err…