General
Discussion List
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No option to clone the Delivered ODASummary: HI Experts, On clicking the 3 dots of the delivered ODA, I am not getting the option to clone. there is only view. What m I missing? How can we get the clone op… -
How to disable a particular skills appears in chat bot.Summary: Hi Team, When ever bot is opened , i'm seeing the expenses , FAQ's Expenses and HCM Knowledge. Can we disable the respectively skills. As per screen shot Conten… -
View your performance redirects to deeplink but not to Redwood page in Oracle Digital AssistantHi, We used to have responsive page for Performance then the link "View your performance" was working fine. Recently we changed it to Redwood page but it still redirecti…Sravani_Vaka 22 views 1 comment 0 points Most recent by Madalina Danis-Support-Oracle Digital Assistant
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How to restrict a skill in a digital assistant on the basis of locationSummary: Hi Experts! We need to restrict a skill for the overseas employees so that only they are able to see the FAQs in that skill and no one else. And also the overse…
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Solution to collect the reason candidate withdraws application.Summary: Even though there is not a delivered functionality to collect the reasons a candidate is withdrawing their application, has anyone found or built a solution to …Jonathan Plazewski 41 views 1 comment 0 points Most recent by Suman Chenumalla-Support-Oracle Digital Assistant -
Oracle Conversational AI, Oracle Digital Assistant and ChatbotHi All, Greetings. We need some more information on below area. #1. Oracle Digital Assistant, Chatbot - Conversational AI As per the Oracle Documentation, it says "If yo…
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Facing permission issue in ODASummary: Just a day ago, we've enabled ODA in one of the customer's POD. I am trying delivered skills like HCMV2 to get absence balance of some people. however I am gett… -
where to find IDCS Admin console URL to enable ODASummary: We are trying to activate the ODA for our Cloud HCM application and following the steps mentioned in the URL: https://docs.oracle.com/en/cloud/saas/human-resour…aditi_b-Oracle 21 views 1 comment 0 points Most recent by Madalina Danis-Support-Oracle Digital Assistant
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Is there a way to enable photos to be sent over SMS to expense bot using Twilio?Summary: Currently when using the expense bot over SMS, pictures are not being saved in the expense app. Is there a way to send photos using SMS? I'm aware that SMS allo… -
Users escalate their queries to an agent administrator within Oracle Digital AssistantHow can users escalate their queries to an agent administrator through generating any a ticket within Oracle Digital Assistant if the assistant is unable to provide a re…Rumaisa Khan 21 views 1 comment 0 points Most recent by Madalina Danis-Support-Oracle Digital Assistant
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Which of the ODA services are not coming under SKU or free of costSummary: We want to implement Oracle digital assistant for our customer. Customer want to understand about free services provided in Oracle Digital Assistant. Content (p…Siddhesh Nisal 41 views 1 comment 0 points Most recent by Madalina Danis-Support-Oracle Digital Assistant
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Can a Non-Manager HRBP able to access Digital Assistant to initiate HR Transactions?Summary: Can a Non-Manager HRBP able to access Digital Assistant to initiate HR Transactions? Content (please ensure you mask any confidential information): If a HRBP (w…
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How to manage lower environments as IDCS is not part of P2T clonningHello Team, This question is raised to know the best practices considered today to maintain lower environments in sync with Production enviornment. IDCS is not a part of…
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Enable Oracle Digital Assistant for HCMSummary: Not finding Oracle Applications Cloud in Oracle Cloud Services Content (required): Hello all, We are enabling the Oracle Digital Assistant for a client, followi…
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Conversational AI Partners Bootcamp in London on 12-13 March 2024Exciting news - the doors to Pre-CloudWorld 2024 are officially open, and we want YOU to be part of this tech extravaganza! 🎊 Join us on March 12-13, 2024, at 50 Padding…Dr Surlina Yin-Oracle 42 views 0 comments 0 points Started by Dr Surlina Yin-Oracle Digital Assistant -
Exporting conversations from chatbot to a text fileHi all, I'm looking for ways to export conversations from chatbot to a text file and send it via email. Are there recommendations or changes that I can make to my applic…
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How can we implement LLM in ODA?Summary: We have a requirement to explore AI capabilities of ODA. Do we have any user guide to implement LLM in ODA. Looking for step by step guide for implementation. C…
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A Welcoming User Experience (web channel only)Summary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): Using a warm welcome to engage with users in a na…Dr Surlina Yin-Oracle 401 views 33 comments 3 points Most recent by Dr Surlina Yin-Oracle Digital Assistant
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ODA Need a way to provide drag capability for chat widget to adjust length and heightSummary: Looking for Drag capability for ODA Web SDK Chat Widget Content (please ensure you mask any confidential information): Hi, We're looking for a way to provide dr…
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Unable to remove hyperlink in payslipHi Team, when a user asked the show my salary in the chatbot it is displaying two responses, one is salary details and the second one is to view all payslip links as sho…
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Unable to add the cloned skill in the digital assistantSummary: I have cloned the standard skill and am attempting to add it to my digital assistant. However, some of the skills are not being added to ODA and are displaying …Rumaisa Khan 11 views 1 comment 0 points Most recent by Madalina Danis-Support-Oracle Digital Assistant
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How to call a VBCS page from ODA chatbotSummary: We want to call a VBCS page from ODA chatbot. The page will be a login user page. User will enter its id and password and the same should flow back to the ODA c…
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Sound notification when a response is received (Web SDK)Hi Gurus I'm doing an ODA implementation and I'm using Oracle Digital Assistant Native Client SDK for Web Is there any option that the end user receives a sound notifica…Vladimir Cordero 31 views 2 comments 0 points Most recent by Leonardo de Barros-Oracle Digital Assistant & Mobile
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Enable sending and receiving emojis (Web SDK)Hi Gurus I'm doing an ODA implementation and I'm using Oracle Digital Assistant Native Client SDK for Web Is there any option that the end user sending emojis? Thanks in…Vladimir Cordero 11 views 1 comment 0 points Most recent by Sherif Bashar Digital Assistant & Mobile
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How to get Logged in User's emailSummary: I need to display the logged in User's email address in the chatbot output Content (please ensure you mask any confidential information): Version (include the v…
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Would like to learn HCM/fusion paired digital assistant. Could you please suggest some resourcesI have worked on standalone Oracle digital instance and would like to explore hcm/fusion paired digital assistant
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How to disable the skills apperaing on the chat widget as a welcome messageSummary Not able to disable the Skills from the chat widget as a welcome messageContent Hi, I see the skills inside the Digital assistant Chat widget as a welcome messag…
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Oracle Digital Assistant - Transcript for conversationsSummary: Can you please let me know if transcripts are available for the conversations occurred during a session through Oracle Digital Assistant? How this functionality…Claudia Gregorio 21 views 3 comments 0 points Most recent by Dr Surlina Yin-Oracle Digital Assistant
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Does Image Parsing in the Expense Assistant work with Slack?Summary: When using the expense bot in Fusion, when you upload a receipt, the bot will parse details from the receipt. When uploading the same receipt to the Slack expen…
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Oracle intelligence advisor formatting issuesSummary: We have two interviews where the header in a Word document is showing correctly on the template but when the form generates it either doesn’t show at all or is …