General
Discussion List
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When users provide the feedback on Digital Assistant, Where can we see feedback as Admin?In the digital Assistant, when a user click on the chat bot widget, and move the default options to the right, there is an option for user to provide feedback. However, …
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How do we Deploy a custom ODA Web SDK in Fusion ApplicationWe are looking for a workaround to deploy a custom ODA Web-SDK in the Fusion Application apart from using the in-built "Digital Assistant Configuration" in "HCM Design S…
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How do we pair our fusion saas application with oracle digital assistantWe have a fusion demo application and a OCI account as well. The Oracle Digital assistant in the OCI account is not connected to the fusion application. Looks like the O…
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Login form refreshes when connecting from ODA to PSHi, Whenever we try to use ODA tester to test expense skills in PeopleSoft, the system prompts users to authenticate using their PeopleSoft credentials. However, the log…
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Does ODA Learn Over Time? Managing Ongoing Training and OptimizationSummary: Dear All, I am new to ODA I have below query. Can someone please address them. Once Oracle Digital Assistant (ODA) is configured, will it continuously improve o…
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Skills for External usersis there any skill set related to external users and test the digital assistant's functionality for external candidates.
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The resolved and unresolved intents metrics section is showing No Data in ProductionWe are trying to run insights out of Production instance to check engagement for our digital assistant but the resolved and unresolved intents data section is showing "N…
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Skills - Consolidation and Close usage?Summary: How can we leverage the Skills - Consolidation and Close which are delivered by Oracle Content (please ensure you mask any confidential information): We have a …
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Oops I'm encountering a spot of trouble. Please try again later... Issue with Oracle WebSummary: I am stuck with an error- Oops I'm encountering a spot of trouble. Please try again later... in Oracle web for a query but I am getting a response for the same …Sam_1404 39 views 4 comments 0 points Most recent by Madalina Danis-Support-Oracle Digital Assistant
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Gen AI in ODA as LLM Services - Testing FailsBased on a Demo video by Oracle on Harnessing Gen AI with ODA, we tried to configure the LLM Services. However, while we noticed that "Generation" services are retired a…
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Explicit invocation for FAQ skill using auto postback with system.textReceivedWe need to invoke a FAQ skill explicitly. We are using common reseponse component with system.textreceived. And it requires user to click on label or provide input as it…
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What are the differences in features between the free and paid versions of the digital assistantI would like to know what are the features available in free digital assistant version and paid versions
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Oracle Digital Assistant for ERPSummary Configure Oracle Digital Assistant for ERP Content (please ensure you mask any confidential information): Is there any documentation or tutorial for Activate a D…
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Oracle Digital Assistant Prompts and MessagesHello, I'm deploying an extended version of digital assistant to only preview the HCM skill in our production environment. Everything is working well, however when I tes…
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How to distinguish a skill is run in a test case or manually in conversation tester?Summary: Is there a way to distinguish whether a skill is being tested under a test case or manually? I am trying to pre-populate some skill variable values only if run …
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How do we close the chatbot after completing the conversation automatically?Summary: How do we close the chatbot after completing the conversation automatically? Content (please ensure you mask any confidential information): How do we close the …
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Using ODA REST api to download insight export fileWe are trying to use REST API for Oracle Digital Assistant - Get Export File from oic. At oic side we configured content type as application/zip still we are getting err…
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How to enable Oracle Digital assistanceI am new to AI and digital assistance and have below questions: Do we get digital assistance as a part of our Oracle bundle or we need to purchase separately ? How to en…
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Expense Digital Assistant - how to configureI would like to configure expense digital assistant. Please anyone can provide some document or video or some steps. I am new and not sure from where to start. I appreci…
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How to update deep links within Oracle Digital Assistant to show Payslips/W2 on ADPSummary: How to update deep links within Oracle Digital Assistant to show Payslips/W2 on ADP? When I ask the question "Show my tax statement" on ODA, it shows below two …Vivek Khosla NFCU 16 views 1 comment 0 points Most recent by Madalina Danis-Support-Oracle Digital Assistant
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How to Enable Two Different Oracle Digital Assistants in the Same Service InstanceSummary: Hello Oracle Community, I am currently working on a project where we need to enable two different Oracle Digital Assistants for two distinct user groups within …HemanthK7 56 views 1 comment 0 points Most recent by PoojaUmesh_GSC-Oracle Digital Assistant & Mobile
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Is there a way to change the initial welcome message sent by FADigitalAssistant?Summary: Client asked to change the welcome message ("Hello. I'm the Oracle Digital Assistant. Here are some things you can do.") to a different one. Is there a way to d…
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How do I set up triggers within 'AskFeedback' within the Digital Assistant?Hi, Looking for some guidance please in relation to creating triggers for 'AskFeedback' within the Digital Assistant? Have initiated the below however at present the tri…
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Out of the box Digital Assistant is not respondingSummary: Hi Team, We are working on a new instance where we pulled FADigitalAssiatant for using the Approvals and Hcm Skills. The issue that we are facing is when we map…
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How to open file sharing window automatically in ODA chatwidgetWe need to get multiple files from user . Instead of asking user to click file sharing option multiple times ,can we open file sharing window automatically?
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How to show the current skill at the end of the flowHi, Does anyone know if it is possible to exit the flow programmatically and show all the intents without having to type "help". So, once the user reaches end of flow, I…
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Digital Assistant is not returning benefits enrollment informationContent Hello - In order for digital assistant to work with benefits the organization name needs to be associated with the user id. When I run the following REST API : h…
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Do we have any git repository/drive/page where developers upload ODA chatbots that they develop?Summary: We are trying to reuse ODA chatbots that are already built by developers that can perform Supply chain and ERP related activities. Is there a global place where…
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bots-node-sdk pack command failsThe custom component pack command fails when using the `bots-node-sdk pack` command. The screenshot below shows the versions of my npm, Node.js, and bots-node-sdk. While…
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Digital Assistant - Showing enrollments at plan type levelSummary: When queried about the current benefits coverage or dependents enrollments, digital assistant is showing enrollments at plan type level instead of plan level. P…Mohammed Waseem Akram S 12 views 2 comments 0 points Most recent by Mohammed Waseem Akram S Digital Assistant