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Custom Intent for Work Schedules
Summary:
This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers"
Content (please ensure you mask any confidential information):
Through the REST API, employees in Bot conversations can now access their own work schedules from Workforce Management. Currently, Manager requests are not supported. The workerAvailability resource provides a comprehensive schedule, including shifts, absences, and public holidays.
Original post: How-To Creating an Intent for Work Schedules
* Ready to simplify your configuration experience?
* Say farewell to the tedious task of downloading the tgz file, installing the Oracle Bots Node.js SDK, and repackaging the tgz.
* Follow this step-by-step guide to simplify the process!
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