General
Discussion List
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how to maintain user message history in oda after page refreshhow to maintain user message history in oda after page refresh -
Example Utterances Not Working on First TrySummary: When using the Expense Skill in ODA, the Example Utterance "Upload a receipt (recommended)" does not work. This is the delivered recommended utterance for the a… -
How to recover accidently deleted flow from the skill in ODASummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
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how to add profile.email when we use conversation tester in odaSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
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How to enable Feedback component in HCM-ODA Chat Window While Closing the Window using (X) buttonSummary: How to enable Feedback component in HCM-ODA Chat Window While Closing the Window using (X) button Content (required): We have enabled the feedback component wit…
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Use Chat for Careers V2Summary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers Content (please ensure you mask any confidential information): Use the…Dr Surlina Yin-Oracle 323 views 0 comments 1 point Started by Dr Surlina Yin-Oracle Digital Assistant -
Is there a way to monitor user inactiveness and display a feedback prompt at the end of journey?Summary: Hi All, Is there a way to monitor user inactiveness and display a prompt at the end of the journey asking for feedback from the user. For example: If the user h…Saravanan Gangadharan 1 view 1 comment 0 points Most recent by Anupama Patil-Oracle Digital Assistant
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Does Redwood UI Necessary for DA As an Agent? and can we use in Teams Channel?Summary: Does Redwood UI Necessary for DA As an Agent? and can we use in Teams Channel? Content (please ensure you mask any confidential information): Version (include t…
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Do we need to subscribe for ODA or a basic version is available in standard subscription package ?Summary: Do we need to subscribe for ODA or a basic version is available in standard subscription package ? Content (required): Do we need to subscribe for ODA or a basi…
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Deep Link in Oracle digital assistant is showing blank windowSummary: When I ask the chatbot to 'Show my onboarding task,' it displays the deep link, but the window that opens when I click on it is blank.
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Oracle Intelligence AdvisorSummary: How to you get access on https://cx.rightnow.com, to be able to raise technical support SRs to help with OIA queries Content (required): How to you get access o…
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HCMV2 skill is not available in skill storeHi Team, I am trying to pull the hcmv2 skill in the digital assistant store, but HCMV2 skill itself is not available in the store. Please provide the necessary steps to … -
Copilot with Digital AssistantSummary: Possibility to integrate Oracle Digital Assistance with Microsoft Copilot Content (required): Is there any possibility to integrate Oracle Digital Assistance an…
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Possibility to integrate Oracle Digital Assistance with Microsoft CopilotSummary: Possibility to integrate Oracle Digital Assistance with Microsoft Copilot Content (required): Is there any possibility to integrate Oracle Digital Assistance an…
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End user feedback collection about ODAContent Hi Team, We just kick started our ODA implementation journey. One of our critical requirements is to enable the end user feedback about their experience with ODA… -
Configuring Role-specific Contextual AnswersSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): Different responses for the same utterance? This …Dr Surlina Yin-Oracle 246 views 2 comments 3 points Most recent by Dr Surlina Yin-Oracle Digital Assistant
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Deploy ODA Custom Components in Kubernetes - OptionsSummary: Our company didn't approve to use the tunneling tool as Oracle documentation suggestion to debug a custom code locally. It seems an option is to use OKE but I'v… -
Talent and Compensation SkillsHi Team, Any skills available related to talent profiles and compensation in oracle digital assistant. Regards, G Haritha
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Oops I'm encountering a spot of trouble. Please try again later...error in Digital AssistantI am getting "Oops I'm encountering a spot of trouble. Please try again later" error when I choose "create help desk request" in Help Desk skill of Digital Assistant. Pl…
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How to update Extended or Cloned version of the skills?Unable update the latest version of the skill on the extended ODA
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HcmV2 Switching Job Name to Assignment NameSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): There is a requirement to consistently display th…Dr Surlina Yin-Oracle 21 views 0 comments 0 points Started by Dr Surlina Yin-Oracle Digital Assistant
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ODA integration with Service NowSummary: Service Now and ODA Content (required): I would like to know if an SR can be raised in Service Now from the Chat Window within Oracle using ODA. Version (includ… -
Teams Initiation phraseSummary: When we use ODA via MS Teams it seems to be receiving the word "Help" when first installed. How do we change that? Content (required): When we use ODA via MS Te… -
Digital Assistant User roles zip fileSummary: Hi Team, Can any one please help me where i will get the Zip file to upload the roles of the Digital Assistant/ Can any one provide me the latest zip file. Than…
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Build flow to check if resource bundle key exsistsSummary: Hello Team, We have built a skill which will provide response based on resource bundle key present and it fails into oops error when the key does not exsist. So…
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Can text appeared while hovering over the DA icon be editable?Can text appeared while hovering over the DA icon be editable? Its Show "Ask" as shown in image attached, can it be changed to any desirable name?
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HcmV2 Known Issue in Teams ChannelSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): Reference is made to BUG 35289351 and the July 20…Dr Surlina Yin-Oracle 52 views 2 comments 0 points Most recent by Dr Surlina Yin-Oracle Digital Assistant
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A Welcoming User Experience (web and teams channels)Summary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): Using a warm welcome to engage with users in a na…
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ISSUE IntegrationDigital Assistant - Platorm Version 23.04 into Workplace/metaSummary: Hello We're trying to connect a Digital Assistant - Platorm Version 23.04 into the customer's Workplace by Meta user channel, through the Facebook Messenger ava…
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Setting Default Leave Accrual Date to 31st DecemberSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): In conversations, leave balances are often associ…Dr Surlina Yin-Oracle 31 views 0 comments 1 point Started by Dr Surlina Yin-Oracle Digital Assistant