Intelligent Advisor for Fusion Service
Discussion List
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Stop calendar popup, the default behaviour for the first field on an Intelligent Advisor interviewSummary: A calendar pops by default if the first field on an Intelligent Advisor interview screen is a date field. Content (required): Is there a way to amend this behav… -
File attachment errorContent We are receiving customer feedbacks that after they upload file attachments, they are unable to submit the application. Is there a way to see in-progress applica… -
Standard Configuration List in OPASummary Standard Configuration List in OPAContent Hi Folks, Can anyone share the list of standard tasks or configurations to be done on OPA? Thanks Thiyag -
Embed OPA links in Fusion HCMSummary How to Integrate/Embed OPA inside FusionContent I am assuming OPA can be embedded inside Fusion HCM so that Users/Employees can check the policy and that too spe… -
Download multiple pdfs for submitted interviewSummary: Hi, We do have business requirement to download all the pdfs (once customer submit an interview and they can easily download pdf which contains answers to inter… -
Responsiveness of Intelligent Advisor interview screens styled with Redwood theme.Summary: The standard layout of IA interviews is not responsive to different screen sizes. Content (required): Has anyone implemented a mobile version of IA interviews t…
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Need inputs on Oracle Intelligent AdvisorSummary: Hi Experts I am looking for advise/inputs on Intelligent Advisor on the following questions. Please can you help me to understand. How Intelligent Advisor works… -
URL Pre-seed SR child entity with Visual BuilderSummary: Is it possible to use url parameter mapping with child enitites whislt also using Visual Builder? I have managed to set Global attributes fine, however im havin… -
Where can i find Attachments Details for Knowledge Management ModuleSummary: Need to create BI report and need following Columns . Content (required): Need Data for following column so need to understand which table its stored .Creating … -
Help with CX Sales and B2B Service connectionWe are setting up our first IA project and are unable to launch an Interview when using the B2B connection. We have Sales Admin roles in B2B and are HUB adminstrators in…
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User manual visible for all users in GUI**This post was created as part of a How to Service Request (SR) Release: 22B 11.13.22.04.0 Summary of the question: Can we upload in the GUI a user manual instructions …Dumitru Grosu - Support-Oracle 22 views 1 comment 0 points Most recent by Dumitru Grosu - Support-Oracle
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Markie Awards- We want to put YOU in the spotlight- Nominate now!This year marks the 16th year Oracle will celebrate customer experience (CX), innovation, and excellence in advertising, marketing, sales, service, and e-commerce.It’s a… -
Unable to Navigate to future screenSummary: We have a review and edit screen and we want to navigate to the edit screen once the user clicks on the edit button (using label as custom button) on the review… -
Incident Reference No and date created upon submitContent Hello, We are using OPA to allow our users to submit grant applications. It all works great, except when the form is being generated with the submit button click… -
Infer instance for a mapped in entitySummary How do I infer (add) an entity instance that is also mapped in from OSvC?Content Hello, I have a custom object child for incidents. This is for an OPA Mobile mod…
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Merged: We invite you to attend a ⭐️ LIVE ⭐️ webinar to deeply understand your Oracle Cloud Applica…This discussion has been merged. -
Merged: We invite you to attend a ⭐️ LIVE ⭐️ webinar to get started with your Oracle Cloud Applicat…This discussion has been merged.
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Is it possible to use an external Identity Provider with OIA?Content Hello, We are trying to get our OIA hubs and OSvC environments behind an external identity provider. This would allow our employees to use OSvC and OIA from thei…
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Clarification on Upgrade processContent Hi, I'd like to have some clarification regarding the OIA upgrade. Per my understanding, first Oracle updates the OIA Hub (e.g. 21B) - and we cannot reschedule t…
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OPA for HR HelpDesk license features availabilityContent Hi I have a subscription for Oracle Policy Automation for Human Resources Help Desk Cloud Service (HRHelpDesk) By referring to the product documentation here:… -
How to sort instances of a child entityContent Hello, I frequently need to sort instances of an entity so that they appear in a certain order on the screen. Is there any way to do that? Thanks, Version 18B
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Using Intelligent Advisor and Engagement EngineContent I am trying to understand if the Engagement Engine can be used to swap between 2 different OPA interviews I can use the engagement engine to hide/remove the OPA …
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Roadmap OIC connector Oracle Intelligent AdvisorSummary What is the development roadmap for the OIC connector for Oracle Intelligent AdvisorContent Currently we are extensively using Intelligent Advisor integrated wit… -
Need to remove "mandatroy" from IA form fieldSummary We need to make a field NOT mandatoryContent We have an IA form created by our consultant, but we do need to make some modifications. One of which is changing a … -
Pass logged in contact to OPA interview embedded in divContent I have been trying to implement "embed an interview using a div" as outlined here . I am having trouble passing user data to OPA, for a logged in contact on the …
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Preferred logging mechanism?Summary Where can I log custom messages during interview?Content Hi all, We need to be able to write to a log somewhere during the interview process. I know the is the h…
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Automated Testing will not recognize date time valuesSummary When running an MS Excel Automated Test the time date fields will not be accepted and throw an errorContent Hello, I have date time fields in my model. When I ex…
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Load SalesProduct.Product items into a dropdown in interviewSummary Need a value list for Sales - Product Catalog items to be displayed on an interview screen for asset registrationContent Hi I am a novice with OIA and I am tryin… -
Hide a table column in BI Publisher DesktopSummary How do I conditionally hide columns in a table in BI Publisher Desktop?Content Hello, I have an entity table in a form. Each instance of the entity has a differe…
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Tracking website conversions with Google Analytics and OIAContent Hi All I've had a request from an SEO person who is looking at out new direct to consumer product on tracking website conversions in Google Analytics, which for …