To ensure that questions get required attention from community members and are NOT left unanswered, it’s important for the author to indicate (by selecting “Yes” or “No” when prompted) whether the question was answered. (newly added) Please note that it is also important to respond to EACH comment your question receives. Your Yes or No response ensures an accurate status for your question.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
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Discussion List
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Aligning Global Totals with Entity ValuesSummary How to align global totals with columns in a tabular entity containerContent Hello, I often need to show instances of an entity in tabular fashion with numbers t… -
Registering time stamps interview inputSummary To be able to report in more detail on the time it takes to go through an interview, it’s stages and steps, we’d like to be able to collect the exact timing when… -
Submitting the Assessment on Intelligent Advisor Mobile ApplicationSummary Submitting the Assessment on Intelligent Advisor Mobile ApplicationContent Hi, I have a requirement where I need to use Oracle Integration to load and save the d…
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Ecommerce Website(Shopping cart) - Use CaseContent Hi All, Is there any use case in relation to the ecommerce website or shopping cart functionality that has been build using the OPA Interviews. Any information o…User_2025-02-08-07-55-38-980 28 views 0 comments 0 points Most recent by User_2025-02-08-07-55-38-980 -
Join our 21A release webinar on Tuesday, February 23rd!Summary Join for an overview of the 21A enhancements for B2C Service, Field Service, Intelligent Advisor, and Knowledge ManagementContent In this webinar, the CX Service…
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OIA to OIC integration using rest end point urlContent We have set up a connection in OIA HUB for OIC rest point URL(used Webservice Generic provider type) , along with it we created one more connection with OIC host…
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Join our Simplifying The Agent Experience Without Compromising The Face Of Your Brand webinar on FebSummary Join this session to hear how you can increase agent productivity while removing complexity to ensure high value customer engagements.Content We have an upcoming…
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Receiving Non-descriptive OPA ErrorSummary Receiving java.lang.NumberFormatException[For more details on the error contact Oracle Support]Content Hi, We are frequently receiving this error when trying to …
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question about integration with B2C and Web servicesContent hello, im wonder if a view/page of OPA can load data from a web service and store data in Rightnow and if i can load data from Rightnow and save in RN and call a…
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Filtering data from OSvCSummary How do I only show certain rows of data in OPA from an OSvC tableContent Hello, I'm using an OSvC table that generates a menu to create a value list in an OPA Mo…
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How to pull Loaded Entity Instances from OSC into OPA DropDown as List ValuesContent I am loading OSC Data to OPA Attribute as instances based on Entity Condition.How to pull Loaded Entity Instances from OSC into OPA DropDown as List Values. For …
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Welcome to Intelligent Advisor CloudContent As you know, Oracle Intelligent Advisor Cloud has been part of the Oracle Service Cloud Portfolio since February 2013. Getting Started? - please check out this i… -
Error Saving Contact ???Content Hello all- Needless to say, this is my first interview, and it isn't a simple one overall, (from my perspective at least), but I am not seeing where I can config…
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Current Screen NameContent Attempting to capture the current screen name in extension but it's returning "not defined". Any suggestion on capturing the current screen name on the submit bu… -
Filtered Drop DownSummary Filtered Drop DownContent Hi All, We have a filtered drop down field on the interview screen. The value of this field gets selected from a dropdown whose value f…User_2025-02-08-07-55-38-980 47 views 2 comments 0 points Most recent by User_2025-02-08-07-55-38-980
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Country field - ISO code vs NameSummary Country field - ISO code vs NameContent We have OIA with a data mapping set for Oracle Service Cloud. Mapped data for Country field only brings in ISO code set f…
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LIVE Virtual Product Strategy Event – NA + LADContent Our Product Strategy event is a collaborative discussion with the Intelligent Advisor Product Development team. You’ll hear from other customers about their proj… -
Refresh OPA Session DataSummary Pull latest data from OSvC in OPA draft modeContent Hi Everyone, We are in a scenario that latest data seems to be not pulling into OPA and not executing in Rule… -
CSS not rendering on web but is rendering in debuggerSummary How to get CSS for control extension to render in the browser.Content Hello, We adapted the Oracle Limit Text control extension to work for both single line text…
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Moving models to a different repositorySummary How do I move models from one hubs repository to another?Content Hello, I would like to be able to easily move numerous models from a repository on one hub to an…
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Get OSvC site name dynamically in OPA JS filesContent Hi All, I am calling controller file from OPA Javascript files for API calls. But in JS files I have given complete URL of the controller file, Now Im looking fo…User_2025-02-03-19-33-00-494 44 views 4 comments 0 points Most recent by User_2025-02-05-14-54-26-547
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How to dynamically load an entity instance based on the value from a different entitySummary Use an entity value from one entity to load data into a different entity.Content Hello, I have one entity which asks the user to populate a value from and OSvC g…
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Use String Contains function or InstanceCountif functionSummary Use String Contains function or InstanceCountif functionContent We have Global -> the Patient relationships. Patient can have multiple diagnosis. Integrated Syst…
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How to setup indian currency format in OPMSummary How to setup indian currency format in OPMContent How to setup indian currency format in OPM. 12,12,12,123
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Get interview data into OSVCSummary How to get OPA/OIA interview data into OSVCContent Hi there. I have an OSVC site and have the connector vissible in my OPA hub. I have the OPM tool connected and… -
Write rules which refers back to its own conditional branchSummary Is there any way to write rules which refers back to its own conditional branchContent Hi, We are trying to write decision based rules in OPA. Is there a way we …
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Have a custom extension honor readonly statusSummary How do I make the numeric keypad honor readonly of the input attribute?Content Hello, I am trying to use the "Example: Display a numeric keypad" from the OIA doc…
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Ability to move the saved form from channel to channel (“multichannel”) – e.g. start online and callSummary Ability to move the saved form from channel to channel (“multichannel”) – e.g. start online and call center be able to finish itContent Does OPA has Ability to m… -
How to Connect OPA to Service CloudSummary OPA Documentation says they can be connected manually via the self service configuration assistant but doesn't show howContent I currently have two OPA sites, on…User_2025-02-05-02-13-35-681 61 views 3 comments 1 point Most recent by User_2025-02-05-02-13-35-681
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OEC 20A New Intelligent Advisor subtab doesn't workSummary OEC 20A New Intelligent Advisor subtab doesn't workContent Hi, We are trying to use the new OPA sub tab introduced in OEC20A…