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OEC 20A New Intelligent Advisor subtab doesn't work

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edited Apr 6, 2020 8:41AM in Intelligent Advisor for Fusion Service 6 comments

Summary

OEC 20A New Intelligent Advisor subtab doesn't work

Content

Hi,

We are trying to use the new OPA sub tab introduced in OEC20A

https://documentation.custhelp.com/euf/assets/devdocs/cloud20a/PolicyAutomation/en/Default.htm#Guides/Engagement_Cloud_User_Guide/EC_interviews/Interviews_for_Agents/Add_OPA_interview_to_Engagement_Cloud.htm#Subtab

While loading sub tab, it just errors out with 401 authorization error.

It seems OEC isn't passing the security token to OPA.

Anybody faced the same issue ?

Version

OPA 20a

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