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Filtered Drop Down

Accepted answer
edited Oct 6, 2020 9:12AM in Intelligent Advisor for Fusion Service 2 comments


Filtered Drop Down


Hi All,

We have a filtered drop down field on the interview screen. The value of this field gets selected from a dropdown whose value flow from the OSvC as a value list. Let's say from the service cloud there are 10 Values in the value list . But we want only 5 amongst them to be visible to the user while taking the interview. Is there are way we can hide some of the values from the drop down?


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