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Get Started with Redwood: Oracle Cloud SCM and Order Management
Order Management
Discussion List
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New Year, New Insights: SCM – Redwood Order Management Office HoursWe’re excited to announce the second edition of SCM – Redwood Office Hours: Order Management, ringing in the new year and continuing our commitment to supporting your su… -
Order Numbering - Do's and Dont'sSummary: Learn how to configure order numbering to use the numbers from external systems when importing or integrating through webservices. How are orders in the UI sequ… -
Submit your questions for the Sept 11, 2025 Order Management Redwood Office Hour EventOur first office hour for hours for Order Management Redwood will take place on Thurs, Sept 11 at 8 am Pacific Time. This event "SCM – Redwood Office Hours: Order Manage…
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Learn More: Redwood in Oracle Fusion Cloud Order Management and Inventory ManagementLearn more on Streamlining the Fulfillment Journey through Redwood in Oracle Fusion Cloud Order Management and Inventory Management Watch this session to learn about the… -
Training ReplaysQuick access to all the Configurator Modeling Customer Connect Training Replays Watch these replays to get more information about implementing your products. You can wat… -
On Fulfillment lines I see some order lines skipped Ship stepOn Fulfillment lines I see some order lines skipped Ship step. This is only happening to few orders. Did anyone notice this before?
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If i set shpping tolerance to a certain percentage, can i ship that much extra quantitySummary: If i set shpping tolerance to a certain percentage, can i ship that much extra quantity over the sales order line quantity. For example : If I set 10% shipping …
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Split the fulflillment line for non back-to-back itemsHi all, we observed that in order to split the fulfillment line, we first need to do following steps: Unschedule Split the fulfillment line (while on a manual step) Sche… -
item is not shown on manage sourcing assignment setSummary: an item is not shown when defining item level sourcing assignment Content (please ensure you mask any confidential information): 1，planning method is MPS Plann…
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How to setup pricing for PTO Sales Order?Summary: We are doing setups for PTO Sales Order. We have defined PTO Model, PTO Option Classes, and Option Items. Defined Structures for option classes and model item. …
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Unable to view Offers & Benefits on create sales order page after configuring Sales Promotion AgentHello OM Experts, Unable to view "Offers and Benefits" on create sales order page after configuring Sales Promotion Agent. I followed the steps as mentioned in 25C readi…
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Unable to Schedule a Sales Order Line to a Calendar Exception Date using Override Schedule OptionWe are unable to schedule a Sales Order Line to a Calendar Exception Date by only overriding the Scheduled Ship Date of an Order Line. We are trying to update a Sales Or…
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Copied AI Agent and provided the roles but still not visibleSummary: Hi, Under Order Management, I have copied an AI Agent (Return Order) and created a custom role and attached it. Custom Role: Manage SCM AI Agents Role Custom Ad…
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Default the subinventory based on the Bill to accountSummary: we have a requirement to default the sub inventory based on bill to account. Can anyone help us using the pre transformation rules and identify the condition. w…
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Supply Availability is not being updated after Collecting for OnhandSummary: I've noticed that after canceling a sales order line, GOP Supply Availability is not getting updated automatically. Content (please ensure you mask any confiden…
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Cancel Approval pending OrdersSummary: We have a lot of orders that are not submitted and the Status Code is DOO_Approval_Pending. We need to cancel all those orders at once. We need an API to help w… -
Sales Order Orchestration is showing up the wrong step name from custom orchestrationSummary: We have a business requirement to implement two pauses in one orchestration. Hence, we customized one orchestration process by putting two pauses. Pause1: Apply…
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Is there a faster way to load millions of Sales Orders?Summary: We have a requirement to load 30 Million Closed Sales Orders with around 290 Million lines. We are using the FBDI method to load these sales orders by batching …
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How to submit the draft sales order through FBDI fileSummary: Hi Team, We have a requirement for below scenario Create a Sales Order through FBDI template with Draft status. After reviewing the sales order, now we want to …
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Line-Level EFF Required Only for Consignment SalesHow can I define a mandatory rule for a new Extensible Flexfield (EFF) field, at the line level, within the Additional Information section on the Create Orders screen, s…
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How to prevent the application of Hold until order line is Scheduled..?Summary: Have a user requirement where they'd like to prevent application of Hold on sales order until the order line has been Scheduled, or simply put if user tried to …
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Unable to find Manage Payment Terms PVO to derive discount percentSummary: We are trying to pull Discount percentage from Manage Payment Terms PVOs using groovy however we are not able to find PVO's related to it We are trying to pass …
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How to update/add Sales Order line EFFSummary: How to update/add Sales Order line EFF Content (please ensure you mask any confidential information): Hi , As per the below document, we are trying to add EFF v…
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Can we apply hold automatically based on Orchestration processSummary: Requirement is hold the sales order once it is submitted before going into schedule step. can we achieve this through custom orchestration process? Content (ple… -
Access Manage Order Lookup taskStruggling to figure out what privilege gets this task in setup and maintenance, does anyone know the privilege for Manage Order Lookups?
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Differences in sales order total and AR invoice totalHi Team, Customer copied a sales and enabled the "Freeze price" and "Freeze Tax" check box. Then changed the order quantity from 2 to 1. Even though they changed the qua…
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Need pass shipment number to AR eff fieldHi team, We have an requirement, where we need to pass shipment number from sales order to AR invoice. Specifically for few BU's. We have went through few docs where we …
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OM Redwood Customization - Add button with a link to open a custom VBS pageHi, We need to add a button with a link to open a custom VBS page on the Create Order page in Redwood interface. It needs to pass bind parameters to the custom integrati…
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Global Order Promising - Stock reservations are not taken into accountHow does Oracle Order Management handle the display of item availability during sales order entry without deducting existing stock reservations? Consider the scenario wh…
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In 25D, is there a change in the Reservation Task of Orchestration ProcessWhile testing in version 25D for a non–back-to-back scenario, we observed that when the ordered quantity is less than the on-hand quantity and there is an error with res…
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How set up Supply Orchestration assign more than one substitute to the same sales order line?Summary: We wish the Supply Orchestration automatically assign more than one substitute to the same sales order line. Content (please ensure you mask any confidential in…
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Unable to pass Custom Headers when calling REST API from Order Management ExtensionSummary: To address a business process, we are trying to call the InventoryReservations REST API (POST method) to create reservations (reserve "On Hand" quantity against…
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GOP and Supply PlanContent Hello Friends How do I connect GOP and Supply Plan. From Order Management when I look into availability, GOP system should look into Supply Plan (Including Plann… -
When does the Actual Completion Date gets updated on sales order fulfillment line?Summary: We want to know how the Actual Completion Date gets updated on the fulfillment line. This is because according to the Orchestration Pause Rule, the order line w…
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Customer depositHello All, One of my customer has a requirement, where their customers will pay cash as "Customer Deposit" upfront. They tell the client that they will place sales order…