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For more information, please refer to this announcement explaining best practices for getting answers to questions.
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Get Started with Redwood: Oracle Cloud SCM and Order Management
Order Management
Discussion List
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Learn More: Redwood in Oracle Fusion Cloud Order Management and Inventory ManagementLearn more on Streamlining the Fulfillment Journey through Redwood in Oracle Fusion Cloud Order Management and Inventory Management Watch this session to learn about the… -
New Year, New Insights: SCM – Redwood Order Management Office HoursWe’re excited to announce the second edition of SCM – Redwood Office Hours: Order Management, ringing in the new year and continuing our commitment to supporting your su… -
Order Numbering - Do's and Dont'sSummary: Learn how to configure order numbering to use the numbers from external systems when importing or integrating through webservices. How are orders in the UI sequ… -
Submit your questions for the Sept 11, 2025 Order Management Redwood Office Hour EventOur first office hour for hours for Order Management Redwood will take place on Thurs, Sept 11 at 8 am Pacific Time. This event "SCM – Redwood Office Hours: Order Manage…
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Training ReplaysQuick access to all the Configurator Modeling Customer Connect Training Replays Watch these replays to get more information about implementing your products. You can wat… -
Need to trigger order line split during ship confirmation for compensation automaticallySummary: Hi Team, We have a requirement where we would like to trigger the split order line during shipment for compensation. The issue is that we have OTM step as part …
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How to Default Shipping method from Sourcing rule when User entered WarehouseSummary: Hi All, Currently, Assignments are configured based on a Category + Region combination, with a Sourcing Rule associated to each assignment. This Sourcing Rule h…
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Restrict Back to Back Sales Order (SO) line cancellation when the associated PO is in OPEN stateHi All, We have a requirement to restrict Back to Back Sales Order (SO) line cancellation when the associated Purchase Order (PO) is in Open status. I attempted to imple…
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fusion - How to cancel order lines in bulk bypassing the pricing errors by program/APIAll, I am looking for approach to cancel the line in bulk in Oracle Fusion/EBS. But the give order line have pricing errors like below - when we fix the pricing error , …
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how to synch OM Frieght Term update to shipment LineOrder line was created without freight term and went for awaiting shipping. User wanted to update Freight term on shipment line ( line is not ship confirmed yet). Update…
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Previous sales order revision can be shipped/fulfilled; while latest rev on Credit Review PendingSummary: Oracle is considering previous sales order revision active and can be shipped/fulfilled; while latest rev on Credit Review Pending Content (please ensure you ma…
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Define default value on visual builder excel plug-inCustomer PO number exists on the sales order header but when we are creating sales order lines from visual builder excel plug-in, the customer PO number is not defaultin…
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Update Shipment Set During the sales order revisionSummary: Requirement : There are 2 lines on the sales order. Shipment Set - 1 is assigned to both the lines. Later on customer need to assign different shipment set to l…
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Passing Custom Parameters (BIP) in Report Task Type in Guided Journeys (Redwood - Create SaleOrder)Summary: Original Requirement: Adding a custom field with a button/URL in Create Sales Order Redwood Page (omSalesOrders_defaultHeaderLayout) SCM OM Adv It seems, In Red…
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Partial shipment is not allowed in back to back sales order in oracle fusionSummary: We need to ship a partial quantity from a back-to-back work order, but currently, this isn't possible. Although the supply status shows partial goods available,…
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applying hold on Line level via OM Extension Script - errorSummary: I have write code in OM Extension for apply line level hold but going to error code as below: import oracle.apps.scm.doo.common.extensions.ValidationException i…
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OM - Automate substitute item process in sales orderHello guys, We are implementing "Substitute item" functionality in OM for sales orders, we already performed the following steps: Item relationship Run collections and r…
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FBDI Shipment ReuestI would like to request the FBDI template for Shipment Request Import, Could anyone please share the relevant template for the same. Regards, Pratik
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Override Schedule Ship date for FBDI ordersWe want to override Schedule ship date while importing the sales order from FBDI. Is there any option to override SSD from FBDI in oracle fusion cloud order management.
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How to Implement First Responder Wins in Sales Order Approval Flow – Practical Setup NeededHello, I am looking for a working solution to implement the “First Responder Wins” logic in the Sales Order Approval Flow in Oracle Fusion Order Management. I am aware o…
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Authentication Options for Fusion External Web Service IntegrationSummary: Fusion provides the ability to invoke external web services using the Manage External Interface Web Service Details feature. We have used this capability to cal…
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Pricing Strategy assignment is suddenly not working for few customersSummary: We have all the pricing setups defined - Customer Profile Class, Pricing Segment , Pricing List , Pricing Strategy and Strategy assignment. Price List and Prici… -
Shipping Method on Split LineContent Hi All, Below is the scenario : 1. Create a Sales Order with multiple quantity and enter the shipping method 2. Submit the Sales Order. 3. Split the lines 4. Dur…
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Original Order Reference hyperlink in RMA not working in Redwood UISummary: Hi, When opening RMA in Redwood UI and you click hyperlink for Original Order Reference it does not work. Is this a bug or known issue and some missing setup? @… -
Sales Order Command CenterSummary: UCLS environment is 26B however unable to find profile Sales Order Command Center Agentic App Enabled OR find the AI Agent: Sales Order Precompute Processor age… -
Update sales orderSummary: Hi, We have imported few sales orders using FBDI with Freeze Price and now want to add new line. Can we add a new line to these sales order using REST API? Than…
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Service Contract Line Total is not showing for recurring charge in servicecontractSummary: We are using subscription item in the service contract and recurring price is defined for that item. When we create the service contract and we are able to get …
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Redwood Release Pause TaskSummary: Hi, Do we have available in Redwood the release pause task? I saw in 26B we will finally have the order line orchestration process. Will it be available there? …
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Freight cost showing multiple digits after decimalsSummary: SO line level multiple digits are showing after decimal for Freight Cost Content (please ensure you mask any confidential information): Version (include the ver…
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Tax code removed from Revise SO, but after shipment confirmation tax-exempt status returns in OM SO.Summary: Customer has a Sales Order where the Tax Classification Code is initially set to Exempt. When the order is revised to remove the Tax Classification Code (since …
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Oracle GOP availability for long-running work orders with partial completionsHello Oracle Community, I’m looking for guidance on a design question related to Oracle Cloud Order Management + Global Order Promising (GOP) in a continuous / high-volu… -
how to LOV of demand class on sales order headerSummary: I have checked the lookup type ORA_DOO_DEMAND_CLASS it doesn't work Version (include the version you are using, if applicable): Code Snippet (add any code snipp…
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All Inbound 850s failing due to Mismatched Message Standard Received in CMKSummary: As of yesterday, all Inbound 850s are failing in Collaborative Messaging Framework (i.e., CMK). Content (please ensure you mask any confidential information): T…
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Tax Exemptions is not getting calculated on order management from Ship to sitesSummary: Actual Behavior: Tax Exemptions is not getting calculated on order management from Ship-to sites When we are adding exemption certificates of FAE tax on Ship-to…
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How is the currency of a sales order determined for a business unit . Or is it based on the bill toSummary: How is the currency of a sales order determined for a business unit . Or is it based on the bill to site of the customer.. If its both, which one has the prefer…