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Get Started with Redwood: Oracle Cloud SCM and Order Management
Order Management
Discussion List
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Order Numbering - Do's and Dont'sSummary: Learn how to configure order numbering to use the numbers from external systems when importing or integrating through webservices. How are orders in the UI sequ… -
Learn More: Redwood in Oracle Fusion Cloud Order Management and Inventory ManagementLearn more on Streamlining the Fulfillment Journey through Redwood in Oracle Fusion Cloud Order Management and Inventory Management Watch this session to learn about the… -
New Year, New Insights: SCM – Redwood Order Management Office HoursWe’re excited to announce the second edition of SCM – Redwood Office Hours: Order Management, ringing in the new year and continuing our commitment to supporting your su… -
Submit your questions for the Sept 11, 2025 Order Management Redwood Office Hour EventOur first office hour for hours for Order Management Redwood will take place on Thurs, Sept 11 at 8 am Pacific Time. This event "SCM – Redwood Office Hours: Order Manage…
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Training ReplaysQuick access to all the Configurator Modeling Customer Connect Training Replays Watch these replays to get more information about implementing your products. You can wat… -
PO to SO converter agent is not working as expected.Summary: Have been testing PO to SO converter agent for sometime now, still seeing lot of issues: product indentification issue Address identification issues Customer na… -
Is it possible to have the order approval directly from email?Summary: Our client is asking if its possible to approve a sales order directly from the email without needing to open the order in SOM. Currently, the approval email do… -
Configure Sales Order Document Sequencing by Business Unit (BU)Hi Team, We have a business requirement where different Business Units (BUs) operating in the same Oracle Fusion Cloud environment need to maintain separate, distinct Sa…
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Issue with Purchase Order to Sales Order Convertor AgentRegarding Purchase order to sales order convertor Agent please suggest a format in which we can upload. we tried to upload the PDF in multiple ways, but we are getting e…
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Intercompany Process FlowHi Team, @Anuradha - User352 -Oracle @Shyam Patel We have a business scenario where the orders will be taken in BU1 with legal Entity as LE1 and the shipment for the sam…
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Separate AR Invoices Due to Different OM and SMC Transaction SourcesSummary: We are testing Subscription Management amendment, renewal, and upsell scenarios. We observed that transactions originating from Order Management and Subscriptio…
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Review Supply Availability Consumed qty vs. Plan Inputs Supplies and demandHello Oracle experts, I am trying to understand the Review Supply Availability Screen: This particular Item A in Organization X has 1 qty Consumed and -1 as Net on 3/10.…
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Return order stuck in 'Awaiting Billing' status and the Credit Memo isn't generating.We created return orders in August and applied an invoice hold on these orders. We are now processing these orders; however, they're stuck in 'Awaiting Billing' status, … -
Cannot Create Reservation Against Incoming PO- Redwood InventorySummary: i enabled redwood in production but unable to reserve against a PO and getting the error :a reservation won't b created because the reservation qty is more than…
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Manual SO creation working fine for a set of data but for same set FBDI import not workingSummary: Manual sales order creation working fine for a set of data but while doing FBDI import the same data is not working. Manual sales order able to fetch pricing pr…
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FBDI Loading sequence not correctSummary: During the mass Sales Order FBDI import, source orders are not processed in a single ascending sequence based on Source Transaction Identifier. All orders in th…
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Redwood : Create and Manage Sales Orders - Email Notification Not Working After "Send Mail" ActionSummary: Hello, We are using the Order Management Redwood page, and we noticed that the Email Notification feature is not functioning as expected. Issue: After submittin…
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Where we can see requisition number or supplier PO on the direct import order in OM redwoodSummary: I am unable to find the requisition number or supplier PO for the DI order in OM redwood Content (please ensure you mask any confidential information): Version …
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SSD delays by GOP even though there is enough quantityHi everyone, Could you please assist us in understanding why SSD is experiencing delays despite having sufficient inventory available? We would like to understand the po…
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Is Tracking number or Waybill available in Order Management or shipping so that it could display onSummary Is Tracking number or Waybill available in Order Management or shipping so that it could display on a receivables invoice?Content Hi is it possible to get a trac… -
Sales Order Approval Based on Adjustment Type Override Discount PercentageWe have requirement to configure the sales order approval hierarchy based on price override percentage for example. We have a unit selling price of 239. When we apply an…
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How to create Pause rule basis of Supply Order Status in Back to back Sales order ?Summary: Need to create an pause rule for back to back order scenario. Content (required): Scenario As Follows: 1. Back to Back order is created 2. Supply Order created … -
Redwood Sourcing Rule and Assignment set page issueSummary: I ahve added all the privileges to the user still getting blank page when trying to create new assignment set or sourcing rule https://docs.oracle.com/en/cloud/…
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Scheduled Ship Date and Shipping Method change after item substitutionSummary: Scheduled Ship Date and Shipping Method change after item substitution Content (please ensure you mask any confidential information): Shipping Method and Schedu…
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Are Refresh order button and Recover Order Available in Redwood?Summary: In classic UI we have a refresh button to update order lines progressing and recover order when we are in fulfillment view. How do we enable these for Order Man…
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Recommended Scalable Integration Approach for High-Volume OM to OTM IntegrationSummary: Recommended Scalable Integration Approach for High-Volume OM to OTM Integration Content (please ensure you mask any confidential information): We are looking fo…
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Licensing requirement for Sales Agreements in Fusion Order ManagementHi team, We are currently planning an implementation for Oracle Fusion Cloud Order Management and want to utilize Sales Agreements to enforce contract pricing on our ord…
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Need to add attribute in sales order lines redwoodWanted to add these attributes - customer account number, source order system and requested arrival date as a search parameter for sales order line search.
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Redwood : Is there any way I can save the attribute combo setting for updating multiple SO lines ?Summary: As per the standard practice, we need to update multiple lines most of the time for various attributes which can in redwood. However, is there any possibility t…
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Partial Shipping of sales order is done by FBDI and now partial shipment needs to be done by oracleSummary: We have a requirement regarding sales order shipments. The user has already completed a partial shipment through FBDI and is now attempting to ship the remainin…
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Line additional information - keyed description to move to View optionSummary: We have an EFF called Keyed Description wherein it can only be seen on the additional information on the line level: However, the business is asking if its poss…
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Reschedule Shipment of an Order Line When Back-to-Back Supply Arrives Early vs ORA_DOO_RECOMPUTE_PROSummary: What is the difference between this opt-in "Reschedule Shipment of an Order Line When Back-to-Back Supply Arrives Early" vs the system profile ORA_DOO_RECOMPUTE…
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Redwood 26C: An index-related error is displayed on the Order Management screen.Summary: Our environment was upgraded to 26C in July. After accessing the Redwood UI Order Management page, we encountered the error shown in the attached screenshot. Th…
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Redwood - How to delete order line using OM extension - setting 0 quantity does not workSummary: We are using OM extension to delete some lines on the order. It is working fine in Classic UI, but in Redwood lines remain visible with 0 quantity. We want them… -
Price Freeze, cand edit the order lines price or amountSummary: When the sales order is created from CPQ (Converting Quote to Sales Order), the prices are in freeze mode, and no pricing strategy is defaulted in the system. T…