To ensure that questions get required attention from community members and are NOT left unanswered, it’s important for the author to indicate (by selecting “Yes” or “No” when prompted) whether the question was answered. (newly added) Please note that it is also important to respond to EACH comment your question receives. Your Yes or No response ensures an accurate status for your question.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Get Started with Redwood: Oracle Cloud SCM and Order Management
Order Management
Discussion List
-
New Year, New Insights: SCM – Redwood Order Management Office HoursWe’re excited to announce the second edition of SCM – Redwood Office Hours: Order Management, ringing in the new year and continuing our commitment to supporting your su… -
Learn More: Redwood in Oracle Fusion Cloud Order Management and Inventory ManagementLearn more on Streamlining the Fulfillment Journey through Redwood in Oracle Fusion Cloud Order Management and Inventory Management Watch this session to learn about the… -
Order Numbering - Do's and Dont'sSummary: Learn how to configure order numbering to use the numbers from external systems when importing or integrating through webservices. How are orders in the UI sequ… -
Submit your questions for the Sept 11, 2025 Order Management Redwood Office Hour EventOur first office hour for hours for Order Management Redwood will take place on Thurs, Sept 11 at 8 am Pacific Time. This event "SCM – Redwood Office Hours: Order Manage…
-
Training ReplaysQuick access to all the Configurator Modeling Customer Connect Training Replays Watch these replays to get more information about implementing your products. You can wat… -
OM Extension_Groovy Script_Can we check hold is there on original orderI have a sales order 'Order1' With hold "HOLD1" at header Level and submitted for fulfillment. Now i want to update the quantity on SO line, so created a revision for th…
-
OAGIS_10.1_CHANGE_PO_COLLAB_MSG_IN_V2Summary: Business wants to use Change Purchase order inbound functionality. Content (please ensure you mask any confidential information): We are not getting API or end …
-
Reservation Error When Assume supply is infinitely available is enabledSummary: Hi, I've created an SO for Item 2000151 (qty of 4) with an Available to Reserve of 18. GOP Supply is 18, but the SO line failed. Content (please ensure you mask…
-
Enable Ship to Site Name and Site Number field on Redwood sales order pageSummary: Enable Ship to Site Name and Site Number fields on Redwood sales order page Content (please ensure you mask any confidential information): Version (include the …
-
Enable Customer Account Name field on Redwood sales order pageSummary: Enable Customer Account Name field on Redwood sales order page Content (please ensure you mask any confidential information): Version (include the version you a…
-
GOP Cut off times time zoneSummary: Hi, Cut off times for GOP are defined in the time zone of the inventory organization. Now let's suppose my inventory organization is in UTC+1 = CET time zone. W… -
Requirement to return configure item for ATO Product orderSummary: Hi Team As per the process when ATO Order is booked and fulfilled, a configure item get linked in fusion under fulfillment view. Is it not possible to return th…
-
Cant create multiple Sales Order lines using Visual Builder Excel plug-inHello Oracle Community, I am facing an issue while using the Visual Builder Excel Add-in to create Sales Orders lines . Issue Description:When attempting to create a Sal…
-
Pros and Cons of Associating a Plan with GOP Order Promising Option (ATP/CTP Make)Summary: Pros and Cons of Associating a Plan with GOP Order Promising Option Content We are currently configuring Order Promising Options (GOP) in ATP/CTP. At present, a…
-
Customer Site Level DFF on Search Order PageSummary: Customer Site Level DFF Field on Search Order Page in Order Management. Content (please ensure you mask any confidential information): is it feasible to have Cu… -
Manual action required status is not triggering Fulfillment status business eventSummary: Manual action required status is not triggering Fulfillment business event, however all needed status are triggerring the business event like Scheduled, Picked,…
-
AI Agent - Security Tab Unable to add a role in Order ManagementSummary: Hi, In AI Agent Studio, after copying an existing template (Return Order AI Agent) - under Order Management - while entering the details of Security tab, i am u…
-
Order Management Redwood enabled but navigates back to classic on some ordersWe have enabled Redwood for Order Management and are able to see orders in the new landing page. Sometimes when clicking the order number hyperlink, the navigation takes…
-
Query on DOO_PAYMENTS and DOO_PAYMENTS_EFF_BSummary: Hi All, We would like to know how these 2 tables DOO_PAYMENTS and DOO_PAYMENTS_EFF_B, is there any page in applications which inserts data into these tables ple…
-
Backordered Items Defaulting to “Manual Reservation Required” Instead of “Scheduled”Summary: We’re noticing unusual behavior in Oracle Fusion Inventory / Order Management when entering orders for backordered items. Normally, backordered items appear wit…
-
Flat shipping charge on sales orderSummary: Version: 25B (11.13.25.04.0) Hi, My company need to have flat shipping charge for each sales order and selected customer. I had follow the custom EFF in this do…
-
Unable to add flat shipping charges on sales order (Oracle Fusion Cloud)Hi Team, (Oracle Fusion Cloud ) I am trying to apply flat shipping charges on a Sales Order, but the system is not allowing me to add or configure them. I have checked t…
-
Copied AI Agent and provided the roles but still not visibleSummary: Hi, Under Order Management, I have copied an AI Agent (Return Order) and created a custom role and attached it. Custom Role: Manage SCM AI Agents Role Custom Ad…
-
Clarification on Where to Enter Internal Notes and Comments for AR Fields PopulationSummary: Where, in the Sales Order (SO) interface, we should enter the Internal Notes and Comments so that these fields are correctly populated in the Accounts Receivabl…
-
Can we get the sys date on the credit memo is generated for the RMA order.Summary: For the RMA credit memos where the Transaction Date on the credit memo is always derived from the original sales invoice date, instead of the RMA creation date …
-
How to Restrict RMA Creation Only for Closed Order Lines in Oracle Fusion Order ManagementSummary: Hello Team, We have a business requirement in Oracle Fusion Cloud Order Management to restrict the creation of Return Material Authorizations (RMAs) only for sa…
-
Can order fulfillment be streamlined via a Central BU ?Summary: We have 5 different Business Units setup in the system currently, which intake sales order independently. Will it be possible to set up order fulfillment throug…
-
Inbound Purchase Order revision via CMK overwrites existing ORder values with NULLSummary: While creating an inbound Purchase Order revision via CMK, there are scenarios where certain existing values—such as header or line-level EFFs—are not included …
-
Example orchestration pause rule based on SO line EFF being NULL / not NULLHi, Can anybody provide the exact Pause and Release rule for a custom pause process based on a SO Line Flexfield (EFF) being populated? The business requirement is to pa…
-
How to delete attachments in sales orders via backendSummary: Hi there, For GDPR reasons, we need to delete the file attached to sales orders via backend. Are there REST APIs that do this job? Thanks Fabio Content (please …
-
Transit lead times are not being honoured for the data uploaded via Manage Transit TimesWe have transit lead time data coming from OTM which needs to be uploaded to Supply Chain Planning to be used by HVGOP. The data is available from warehouse to cities in…
-
Financial Orchestration is missing for some of the sales ordersSummary: Financial Orchestration is missing for some of the sales orders. The orchestration process number is available for the sales order and status is closed. Content…
-
Reduce Inventory When a Sales Order Doesn't Require Picking or Shipping featureSummary: Reduce Inventory When a Sales Order Doesn't Require Picking or Shipping feature Content (please ensure you mask any confidential information): Using the "Reduce…
-
Switch to Fulfillment View in RedwoodSummary: Is there a planned release for the same functionality of Switch to Fulfillment View/Fulfillment View for Order Management Redwood page? Thank you. Content (plea…
-
Can we release hold on sales order using groovy scriptCan we release hold on sales order using groovy script. Can we schedule a groovy script to run on daily/weekly basis. If you have any references for the same. Could you …