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Get Started with Redwood: Oracle Cloud SCM and Order Management
Order Management
Discussion List
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New Year, New Insights: SCM – Redwood Order Management Office HoursWe’re excited to announce the second edition of SCM – Redwood Office Hours: Order Management, ringing in the new year and continuing our commitment to supporting your su… -
Order Numbering - Do's and Dont'sSummary: Learn how to configure order numbering to use the numbers from external systems when importing or integrating through webservices. How are orders in the UI sequ… -
Submit your questions for the Sept 11, 2025 Order Management Redwood Office Hour EventOur first office hour for hours for Order Management Redwood will take place on Thurs, Sept 11 at 8 am Pacific Time. This event "SCM – Redwood Office Hours: Order Manage…
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Learn More: Redwood in Oracle Fusion Cloud Order Management and Inventory ManagementLearn more on Streamlining the Fulfillment Journey through Redwood in Oracle Fusion Cloud Order Management and Inventory Management Watch this session to learn about the… -
Training ReplaysQuick access to all the Configurator Modeling Customer Connect Training Replays Watch these replays to get more information about implementing your products. You can wat… -
Line-Level EFF Required Only for Consignment SalesHow can I define a mandatory rule for a new Extensible Flexfield (EFF) field, at the line level, within the Additional Information section on the Create Orders screen, s…
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How to prevent the application of Hold until order line is Scheduled..?Summary: Have a user requirement where they'd like to prevent application of Hold on sales order until the order line has been Scheduled, or simply put if user tried to …
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Unable to find Manage Payment Terms PVO to derive discount percentSummary: We are trying to pull Discount percentage from Manage Payment Terms PVOs using groovy however we are not able to find PVO's related to it We are trying to pass …
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item is not shown on manage sourcing assignment setSummary: an item is not shown when defining item level sourcing assignment Content (please ensure you mask any confidential information): 1，planning method is MPS Plann…
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How to update/add Sales Order line EFFSummary: How to update/add Sales Order line EFF Content (please ensure you mask any confidential information): Hi , As per the below document, we are trying to add EFF v…
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Can we apply hold automatically based on Orchestration processSummary: Requirement is hold the sales order once it is submitted before going into schedule step. can we achieve this through custom orchestration process? Content (ple… -
Access Manage Order Lookup taskStruggling to figure out what privilege gets this task in setup and maintenance, does anyone know the privilege for Manage Order Lookups?
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Split the fulflillment line for non back-to-back itemsHi all, we observed that in order to split the fulfillment line, we first need to do following steps: Unschedule Split the fulfillment line (while on a manual step) Sche… -
Differences in sales order total and AR invoice totalHi Team, Customer copied a sales and enabled the "Freeze price" and "Freeze Tax" check box. Then changed the order quantity from 2 to 1. Even though they changed the qua…
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Need pass shipment number to AR eff fieldHi team, We have an requirement, where we need to pass shipment number from sales order to AR invoice. Specifically for few BU's. We have went through few docs where we …
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OM Redwood Customization - Add button with a link to open a custom VBS pageHi, We need to add a button with a link to open a custom VBS page on the Create Order page in Redwood interface. It needs to pass bind parameters to the custom integrati…
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Global Order Promising - Stock reservations are not taken into accountHow does Oracle Order Management handle the display of item availability during sales order entry without deducting existing stock reservations? Consider the scenario wh…
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Supply Availability is not being updated after Collecting for OnhandSummary: I've noticed that after canceling a sales order line, GOP Supply Availability is not getting updated automatically. Content (please ensure you mask any confiden…
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In 25D, is there a change in the Reservation Task of Orchestration ProcessWhile testing in version 25D for a non–back-to-back scenario, we observed that when the ordered quantity is less than the on-hand quantity and there is an error with res…
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How set up Supply Orchestration assign more than one substitute to the same sales order line?Summary: We wish the Supply Orchestration automatically assign more than one substitute to the same sales order line. Content (please ensure you mask any confidential in…
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Unable to pass Custom Headers when calling REST API from Order Management ExtensionSummary: To address a business process, we are trying to call the InventoryReservations REST API (POST method) to create reservations (reserve "On Hand" quantity against…
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GOP and Supply PlanContent Hello Friends How do I connect GOP and Supply Plan. From Order Management when I look into availability, GOP system should look into Supply Plan (Including Plann… -
When does the Actual Completion Date gets updated on sales order fulfillment line?Summary: We want to know how the Actual Completion Date gets updated on the fulfillment line. This is because according to the Orchestration Pause Rule, the order line w…
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Customer depositHello All, One of my customer has a requirement, where their customers will pay cash as "Customer Deposit" upfront. They tell the client that they will place sales order…
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The item isn't valid Dropship Order failedSummary: Dropship order fails with multiple errors as shown in the Content (required): Error--The item isn't valid. Verify that the item is defined in the item master, i… -
Where to assign serial number for Entry at Sales order, work orderSummary: Hi Community Need help on below - @Shabbir M Tahasildar @Yann Consolin-Oracle @Lynn Warneka-Oracle @Adnan Siddiqui-Oracle@Shyam Patel @Thierry Lamote @Victor Ma…
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OM Redwood - Ability to embed OTBI report to create order pageHi, We need an option to embed a custom OTBI report to redwood order management create order page. We need to be able to pass bind parameters to the report. This was pos…
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Setting up OM Processing Constraint, can I create Validation Rule Set with Validation Type = API?Summary: Need to set up a processing constraint where RMA creation needs to be constrained if it references an original SO line that is a Final Sale. The Validation Rule…
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Need to map OM EFF to Asset DFF via Service Mapping – is this possible?Hi Team, We request any configuration setup document to pass EFF values from Order Management (OM) to DFF in the Asset module during asset creation. While we found Oracl…
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Can order fulfillment be streamlined via a Central BU ?Summary: We have 5 different Business Units setup in the system currently, which intake sales order independently. Will it be possible to set up order fulfillment throug…
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Service Mapping using Shipment DeliveryName to AR DFFSummary: Hi, I am trying to implement the service mapping to map the Shipment DeliveryName to AR DFF by referring to the Oracle Document FA: SCM: OM: How To Pass Shippin… -
Selling business unit profit center at line level RedwoodSummary: Hi, I noticed that Selling profit center BU is not available anymore at line level in Redwood UI. I tried looking into Visual Builder Studio but could not find … -
Agentic AI return order submission getting failedSummary: Agentic AI return order submission getting failed Content (please ensure you mask any confidential information): Agentic AI return order submission getting fail…
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sales order REST API update carrier IDusing REST API, want to update carrier ID JSON { "ActionCode": "ORA_FOM_UPDATE_LINE", "OrderRevisionReasonCode": "ORA_CUST_REQUEST", "OrderRevisionComments": "Shipping C…
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Dropship Order Lines stuck in Awaiting Shipping in OM after ASN createda dropship sales order is stuck in Awaiting Shipping status after an ASN was created against it. The following processes were ran with no results: Send Shipment Advice M…