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Get Started with Redwood: Oracle Cloud SCM and Order Management
Order Management
Discussion List
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Order Numbering - Do's and Dont'sSummary: Learn how to configure order numbering to use the numbers from external systems when importing or integrating through webservices. How are orders in the UI sequ… -
Submit your questions for the Sept 11, 2025 Order Management Redwood Office Hour EventOur first office hour for hours for Order Management Redwood will take place on Thurs, Sept 11 at 8 am Pacific Time. This event "SCM – Redwood Office Hours: Order Manage… -
Learn More: Redwood in Oracle Fusion Cloud Order Management and Inventory ManagementLearn more on Streamlining the Fulfillment Journey through Redwood in Oracle Fusion Cloud Order Management and Inventory Management Watch this session to learn about the… -
Training ReplaysQuick access to all the Configurator Modeling Customer Connect Training Replays Watch these replays to get more information about implementing your products. You can wat… -
How can we update expenditure item date on sales order to actual shipment date ?Summary: can we update expenditure item date to Actual shipment date. Oracle default it to Schedule ship date in order management. Also how will we make sure that change…
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System Logic for Splitting Customer Orders by Fixed Percentage (Parent/Child Items)Hello everyone, We have a situation where a customer places an order using a generic Parent Code (e.g., Code A - NO COLOR), but internally, this code corresponds to mult…
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Managing customer consignment stock by using a sales orderIs it possible to manage customer consignment stock with order management? Actually, my customer manages his customer consignment stock by using this old procedure: user… -
How to apply a header level discount percent that translates to all order linesRequirement: Apply a discount defined at the header of an order that is translated down to each line. Solution: A percent-based discount needs to be applied to all lines…
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Bypass Credit Review Pending Status when cancelling order linesWe need the ability to create revisions to an order with a credit hold customer without the order going to "credit review pending" status. If a line is being cancelled o…
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How do you enter attribute base rules in a FBDI for discount price listsSummary: We wish to use FBDI to update a discount price list which has attribute based rules. The attribute bases rules relate to differing discounts depending on custom…
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Autocreated Sales Order from Transfer Order has Blank Bill-To and Ship-ToSummary: Autocreated Sales Order from Transfer Order has Blank Bill-To and Ship-To Content (please ensure you mask any confidential information): Please see below and ad… -
Internal Transfer Order creation returns the auto-generated Sales Order with blanked Ship ToSummary: Internal transfer order is created by navigating to Supply Orchestration > Create Supply Request > select the Destination organization, search item, and input t…
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AI Create and Manage Sales Orders Manage Item Classes taskSummary: View Item Basic and View Item Attribute actions are unable in Manage Item Classes task Content (please ensure you mask any confidential information): I`ve attem…
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Not able to add a Coverage/Subscription item on the Sales order in REDWOOD UISummary: While adding a Coverage/Subscription item on the sales order in REDWOOD UI, we are getting the below Error: Coverages are supported only when the Order Manageme…
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I am not getting attached file optaion in sales orderSummary: I am not getting attached file optaion in sales order Content (please ensure you mask any confidential information): Version (include the version you are using,…
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Service mapping for SO header seeded field to PO header seeded fieldSummary: Service mapping for SO header seeded field to PO header seeded field Content (please ensure you mask any confidential information): Hi, Is it possible to have s…
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applyHold on Order Header via OM Extension scriptSummary: https://docs.oracle.com/en/cloud/saas/supply-chain-and-manufacturing/23c/faiom/use-order-management-extensions-to-apply-holds-on-order-lines.html#u30230245 -- T…
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Is it possible to create an orchestration that will immediately close the order line?Summary: The business has an order type = Rework which requires no invoicing at all. Is it possible to create an orchestration that will immediately close the line? If y… -
Capture the total amount across all billing periods for the entire duration of contract in SOI need to capture the total amount across all billing periods for the entire duration of the contract in the sales order total on the header. For example, assume there a…
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Is there now a REST alternative to using SOAP webservice “Order Fulfillment Response Service”Summary: A few years back when developing 3PL integrations, customer used REST. But after Generate Outbound Shipment Request, order lines stayed in status Await Shipping…
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Can I pause a line in order based on the item attribute "Back to Back" enabled attribute in PDHSummary: Content (please ensure you mask any confidential information): Can I pause a line in sales order based on the item attribute "Back to Back" enabled attribute in…
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Restrict selection of past due payment term on sales orderWe would like to restrict the selection of past due payment term on sales order. For example, CSR should not be able to select the payment term having due date of June 2…
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How&When are the Vertex API's Triggered during Order sync from SFDC to Oracle?Summary: How & When are the Vertex API's Triggered during Order sync from SFDC to Oracle? What are the Data components sent out of Oracle to calculate tax. How is the da…
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Derive PO price from sales order charge component in drop ship and back to back flowSummary: We are in the process of implementing channel revenue management. In the ship and debit supplier program, we get accrual calculated on the sales order line. We …
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Understand User Request Status fieldSummary: We want to understand what "user request status" field in fulfilment line means and why it is blank for some lines in a Sales Order and Completed for some lines…
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Cancelled Sales Order line still on Order DocumentSummary: We encountered an issue where a cancelled line from a sales order still appears on the sales order document that is generated and sent to the customer. Any guid… -
how we can check only the invoices that are eligible according to the Credit Check Rule.Summary: how we can check only the invoices that are eligible according to the Credit Check Rule. Content (please ensure you mask any confidential information): Version …
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Payment term is not defaulting from Customer site on Sales orderSummary: Content (please ensure you mask any confidential information): We have few customers enabled as BFB at account and site level and BFB specific Payment Term is a…
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Impact of setting Inventory Items as subscriptions in PIM to see them in OSS.Hi Gurus, We are considering to set all our items as "Sales Product Type" = "Subscriptions" in order to get the visibility of all our finished goods in subscriptions man… -
sales order pretransformation rule - delete junctionHello everybody. I was trying to create a new SO pretransformation rule for the first time. During the creation, i noticed, that i can't delete a junction in the chart. …
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I am facing an error while creating the AI Agent.Facing error as "Key Not Found".
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how to open sales order for a future dateSummary: how to open sales order for a future date eve for tomorrow cant open get a message about constraint: You can't save this draft order: The transaction couldn't b…
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How to change "Order" parameter to be mandatory in Release Pause Task ESS JobHello, Our customer manually run Release Pause Task job for every sales order, which have lots of lines. Basically we would like to customize standard job definition to …
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Automate assigning Warehouse in without Reference RMA order Return ordersSummary: Can automate defaulting in the Warehouse on both the header and each line in Return orders (RMA) for all Business Units other than US. Content (please ensure yo…