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Get Started with Redwood: Oracle Cloud SCM and Order Management
Order Management
Discussion List
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New Year, New Insights: SCM – Redwood Order Management Office HoursWe’re excited to announce the second edition of SCM – Redwood Office Hours: Order Management, ringing in the new year and continuing our commitment to supporting your su… -
Learn More: Redwood in Oracle Fusion Cloud Order Management and Inventory ManagementLearn more on Streamlining the Fulfillment Journey through Redwood in Oracle Fusion Cloud Order Management and Inventory Management Watch this session to learn about the… -
Order Numbering - Do's and Dont'sSummary: Learn how to configure order numbering to use the numbers from external systems when importing or integrating through webservices. How are orders in the UI sequ… -
Submit your questions for the Sept 11, 2025 Order Management Redwood Office Hour EventOur first office hour for hours for Order Management Redwood will take place on Thurs, Sept 11 at 8 am Pacific Time. This event "SCM – Redwood Office Hours: Order Manage…
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Training ReplaysQuick access to all the Configurator Modeling Customer Connect Training Replays Watch these replays to get more information about implementing your products. You can wat… -
403 Forbidden using /fscmRestApi/resources/11.13.18.05/assignmentSets/Summary: I am trying to use this API, but always get a 403 Forbiden error. Content (please ensure you mask any confidential information): We are trying to obtain assignm…
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Not Able to deploy Custom Orchestration Process by using Fusion CredentialSummary: We have created and validated the Custom Orchestration process. Now we are trying deploy the Custom Orchestration process but the system is throwing error that …
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How to configured a service order line(bill only) in the fusion?Summary: we want to create a sales order(line) without shipment, including some R&D service expense. how to confugure? Content (please ensure you mask any confidential i…
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GOP and Supply PlanContent Hello Friends How do I connect GOP and Supply Plan. From Order Management when I look into availability, GOP system should look into Supply Plan (Including Plann… -
Request for Order Management – Order Orchestration White PaperHi Everyone, I’m trying to understand Order Management Order Orchestration in more detail. I’ve looked online and checked Oracle documentation, but I couldn’t find a cle… -
How to update Sales Order lines status from Awaiting Billing to othersSummary: In my current project, there were few Orders that were migrated incorrectly with BO (Bill Only) lines which resulted in Awaiting Billing Status. These Orders we…
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Portugal Shipment certification process Print and 4 PDF versionsopic related to the "Portugal Shipment certification process" for shipments in Portugal. We have created the process regarding the certification and its working propperl…
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Oracle Fusion Cloud Configurator IssueSummary: A customer is configuring a product with multiple selectable options. A rule has been defined so that when a quantity is selected for one option (Item 1 – Basic…
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Sales Order with Back to back item stuck at WaitingWe have enabled the item attribute 'Back to Back' to Yes and created a Sales Order (using DOO_OrderFulfillmentGenericProcess) The Sales Order is stuck at Pause step wait…
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Example orchestration pause rule based on SO line EFF being NULL / not NULLHi, Can anybody provide the exact Pause and Release rule for a custom pause process based on a SO Line Flexfield (EFF) being populated? The business requirement is to pa…
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Issue resolvedCode Snippet (add any code snippets that support your topic, if applicable):
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Missing standard fields in Order Management Header attributes and PVOsSummary: Ship-to and Bill-to contact method, as well as Sales Agreement, are not available in header.getAttribute("") or in the PVOs. I’m checking the attribute IDs usin…
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A sales order is not getting generated in system.Hi Team, We have a requirement where, after creating a Work Order, the system should post the charges and subsequently create a Sales Order. However, we are currently no…
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return order AI assistant not working as expectedSummary: While duplicating sales order return assistant template getting error at debug. Can someone please help with it. unable to find the roles the FAI_VIEW_AI_AGENT_…
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Cant create multiple Sales Order lines using Visual Builder Excel plug-inHello Oracle Community, I am facing an issue while using the Visual Builder Excel Add-in to create Sales Orders lines . Issue Description:When attempting to create a Sal…
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How to copy Return Type and Return Reason to all order lineSummary: User has requested an easier data entry for creating Return Order from original sales order for return type and reason Content (please ensure you mask any confi… -
Default Return Type and Return Reason when doing RMASummary: While Creating RMA's from Original order we would need to default Return Type and Return Reason ,since we have orders more than 100 lines its a tedious process …
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Not able to update Sales order line EFF attribute from Order Fulfillment Response Service WebserviceSummary: We are calling "Custom Task" in orchestration which will call "Order Fulfillment Response Service" to update Sales order line EFF attribute. External integratio…
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Validate Serial Number During RMA Receiving (Sales Order Return)Hello Team, I’m working on an RMA (Sales Order Return) scenario for serial-controlled items in Oracle Fusion and need to validate only the serial numbers that were shipp…
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Defaulting Selling Profit Center in Sales OrdersHi Everyone! How can we automatically default the Selling Profit Center at the sales order line level in Oracle Fusion SCM when a sales order is created? Thanks,
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Inquiry regarding Flexfields when automatically creating a voucher from OM to ARWhen automatically creating a voucher from OM to AR, I would like to send item information to the Flexfields (INTERFACE_LINE_ATTRIBUTE14, INTERFACE_LINE_ATTRIBUTE15) of …
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Significance of BillingNumberOfPeriods field in OM PayloadSummary: When I pass a value in "BillingNumberOfPeriods" field in the Order Management API for creating a subscription, Subscription Management ignores the value passed … -
Rest API to release pause task in Sales Order OrchestrationSummary: Need REST API to release pause task in Sales Order Orchestration Content (please ensure you mask any confidential information): Version (include the version you…
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OM Extension - How to Call BIP Report in OM Extension by using groovy script ?We are attempting to invoke a BI Publisher report from an Order Management (OM) Groovy Extension using invokeSoapService to fetch item-related data and populate order li…
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Create Open ended Subscription contract without end date from Order ManagementIs there a provision to create an Evergreen subscription contract (open-ended subscription with no end date) from Order Management? We reviewed the available REST API ex…
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Sales Order Import -FBDI Header Fields are BlankSummary: Sales Order Import via FBDI loaded Order successfully, but the Header level fields like Bill To Customer, Ship To Address, Bill To Account are left Blank. Custo… -
Order Revision error for a Source SO -primaryflag attribute is True in source payloadIssue: A Sales Order from a different Source System and Order in Fusion created successfully, however when trying to create a revision of SO in fusion, it hits with the …
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The customer merge fails due to open orders.We are trying to merge customers in the ERP, but the process ends with an error because one of the customers has open orders. We would like to know what alternative appr…
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How to restart Orchestration which is stuck in "Started" statusSummary: How to restart Orchestration which is stuck in "Started" status Content (please ensure you mask any confidential information): We are using several custom steps…
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Freeze Price Flag 'N' or False not allowed for Orders with Services or Subscription associationSummary: We have the Opt-In Feature enabled ' Integrate Order Management with Subscription Management to Process Coverages'. So when we try to create sales orders throug…