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Get Started with Redwood: Oracle Cloud SCM and Order Management
Order Management
Discussion List
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Order Numbering - Do's and Dont'sSummary: Learn how to configure order numbering to use the numbers from external systems when importing or integrating through webservices. How are orders in the UI sequ… -
Learn More: Redwood in Oracle Fusion Cloud Order Management and Inventory ManagementLearn more on Streamlining the Fulfillment Journey through Redwood in Oracle Fusion Cloud Order Management and Inventory Management Watch this session to learn about the… -
New Year, New Insights: SCM – Redwood Order Management Office HoursWe’re excited to announce the second edition of SCM – Redwood Office Hours: Order Management, ringing in the new year and continuing our commitment to supporting your su… -
Submit your questions for the Sept 11, 2025 Order Management Redwood Office Hour EventOur first office hour for hours for Order Management Redwood will take place on Thurs, Sept 11 at 8 am Pacific Time. This event "SCM – Redwood Office Hours: Order Manage…
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Training ReplaysQuick access to all the Configurator Modeling Customer Connect Training Replays Watch these replays to get more information about implementing your products. You can wat… -
Can we display attachment in the main order management page in redwood UI?Summary: Can we display attachment in the main order management page in redwood UI without having the need to click on additional order details? Content (please ensure y…
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How to search Sales Orders using Header EFF in Redwood UISummary: In the Classic UI, we had option to save search by adding Header EFF field and then search orders based on the EFF values, how do I do that in Redwood UI? Conte…
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Order Management can't price the sales order because it can't identify a charge, with UOMI'm attempting to create a sales order for the first time and running into the Error "Order Management can't price the sales order because it can't identify a charge for…
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Block revisions once items in an order has been packedSales Order was keyed on 4/9/2026 with requested date 11/09/26 and ship to address Address1. Order was packed on 11/09 into packing unit 012345. Order was updated on 18/… -
Different fulfilment method based on the order quantityHello Experts, We have a business requirement where a sales order line should be fulfilled as Drop Ship when the ordered quantity is greater than 5 units. If the quantit… -
How to create Pause rule basis of Supply Order Status in Back to back Sales order ?Summary: Need to create an pause rule for back to back order scenario. Content (required): Scenario As Follows: 1. Back to Back order is created 2. Supply Order created … -
Issue with Purchase Order to Sales Order Convertor AgentRegarding Purchase order to sales order convertor Agent please suggest a format in which we can upload. we tried to upload the PDF in multiple ways, but we are getting e…
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Can we add EW (Extended Warranty) item in PTO model?Summary: We have a existing PTO (Pick-To-Order) model with option item and option classes. We need to add EW item as an option item as well in PTO model. Content (please…
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Multiple Credit Memos generated for a Single Return Order due to Staggered AutoInvoice PickupSummary: Multiple credit memos are generated for a single return order because return lines reach "Awaiting Billing" at different times and get picked up across separate…
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Update/Override Item unit price based on EFF value.Summary Update/Override Item unit price based on EFF value.Content Hi, We have a requirement, where in SO will be created using EDI files. In doing so, we expect the ite…
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Redwood 26C: An index-related error is displayed on the Order Management screen.Summary: Our environment was upgraded to 26C in July. After accessing the Redwood UI Order Management page, we encountered the error shown in the attached screenshot. Th…
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sales order invoice is calculated based on ordered quantity or fulfilled quantity in oracle cloudSales Order header is reflecting the actual invoice value but the calculation should be based on fulfillment quantity and not the requested quantity. For Eg : Sales Orde…
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How to stop billing sales orders after the exact number of billing periodsHow to stop billing sales orders after the exact number of billing periods, even if the contract end date is still ongoing? I created a sales order with a subscription i…
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Impact of an Item Being Inactive When Customer Ordered and Customer Orders Enabled is YES in PIMSummary: Impact of an Item Being Inactive in OM When a Customer Ordered and Customer Orders Enabled is YES in PIM
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RMA with zero unit priceSummary: In fusion, we have found for unreferenced RMA line the unit price is showing as zero when the item is end dated in pricelist. Please suggest how we can fix the …
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FBDI Loading sequence not correctSummary: During the mass Sales Order FBDI import, source orders are not processed in a single ascending sequence based on Source Transaction Identifier. All orders in th…
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Process to convert back to back sales order which already have open work order in legacy stystemSummary: We are doing cloud to cloud Migration. The old instance has open work orders which are converted through FBDI to new instance. The sales orders which have B2B i…
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Best Practice & Recommendation to convert Open SalesOrder for B2B (Buy/Make/Transfer) & DropShip sceSummary: We have requirement for converting open sales orders into Oracle Fusion Order Management that include both drop ship and back-to-back items (which could be Buy/…
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Privileges needed to view Sales Orders in redwoodSummary: Hi, I have created a custom role which is a copy of order entry specialist but removing all privileges except "View" privileges. I want this role to have only v… -
SO, header Update and, at the same time, add line-level charge components using the REST API?Summary: We need to update both Sales Order header-level attributes/flags and line-level shipping freight charges with charge components as part of a single business tra…
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Cancellation When Multiple Sales Orders Share One Purchase OrderCancellation When Multiple Sales Orders Share One Purchase Order Please also confirm the standard cancellation behavior when multiple Drop Ship Sales Orders are associat…
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Inquiry: Earlier PO Supply Date Causing OM Scheduled Ship Date to Be RecalculatedSummary: We would like to confirm the expected behavior when the promised date of a Purchase Order supplying a Back-to-Back order is moved to an earlier date. We found t…
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We need to import 1000s of one time customer site for SO: Whats the impactOur client runs marketing campaigns or outside events where individual users can place orders for any specific item. Each individual person's address is added as a new s…
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Redwood Sales Order Copy functionalityWhen we use the Copy order functionality in Redwood Sales Order page , the expectation is the sytem creates copy order and opens the order(as like in Classic) . However …
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Working Service Mapping to integrate OM Header EFF to PO Header DFFSummary Request working Service Mapping details to integrate OM Header EFF to PO Header DFFContent Request working Service Mapping details to integrate OM Header EFF to …
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How to make Cancellation Reason mandatory when cancelling a sales order - Header and Line LevelSummary: Can someone help with setups or a complete OM extension for how to make the cancellation reason field mandatory when cancelling a sales order? Content (please e… -
How to show Order fullfilment line EFF on Sales Order Lines ScreenHi, We want to show the Order fullfilment line EFF Value on Sales Order Lines Screen. How can we achieve this?
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Shipping method validationWe have not provided shipping method for the header and line in the sales order. Upon submission, we are facing shipping method issue in the sales order Line 1 - ErrorPr…
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Recurring billing not creating multiple invoices on monthly basisSummary: We are using Order management for Service items. All items are bill only items. While creating Recurring billing sales order we have observed that monthly invoi…
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Not able to add a Coverage/Subscription item on the Sales order in REDWOOD UISummary: While adding a Coverage/Subscription item on the sales order in REDWOOD UI, we are getting the below Error: Coverages are supported only when the Order Manageme…