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Get Started with Redwood: Oracle Cloud SCM and Order Management
Order Management
Discussion List
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Learn More: Redwood in Oracle Fusion Cloud Order Management and Inventory ManagementLearn more on Streamlining the Fulfillment Journey through Redwood in Oracle Fusion Cloud Order Management and Inventory Management Watch this session to learn about the… -
New Year, New Insights: SCM – Redwood Order Management Office HoursWe’re excited to announce the second edition of SCM – Redwood Office Hours: Order Management, ringing in the new year and continuing our commitment to supporting your su… -
Order Numbering - Do's and Dont'sSummary: Learn how to configure order numbering to use the numbers from external systems when importing or integrating through webservices. How are orders in the UI sequ… -
Submit your questions for the Sept 11, 2025 Order Management Redwood Office Hour EventOur first office hour for hours for Order Management Redwood will take place on Thurs, Sept 11 at 8 am Pacific Time. This event "SCM – Redwood Office Hours: Order Manage…
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Training ReplaysQuick access to all the Configurator Modeling Customer Connect Training Replays Watch these replays to get more information about implementing your products. You can wat… -
How to Send Notification to Sales Person on Sales Order in FusionSummary: We are currently importing Sales Orders from CPQ using a User ID (XYZ). Our new requirement is to send Sales Order approval requests directly to the Sales Perso…
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Please provide the Underlying table/tables for Manage Order Management Parameters tasks.We need the Underlying table/tables for Manage Order Management Parameters tasks. We are merging multiple business units and need to access the table to get the data so …
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Can we modify attachments in sales order without creating a revision in redwood or classic UISummary: Can we modify attachments in sales order without creating a revision in redwood or classic UI Content (please ensure you mask any confidential information): Ver…
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Does Demand type=Fulfillment lines in ATP rules include demand from transfer order in source org?Summary: Transfer order not routed through order management also create demand and shipment lines in source organization on schedule ship date (Required delivery date - …
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GOP - ATP RuleSummary: Business wanted On-Hand and In-Transit supplies to be considered by GOP engine or even Backlog management engine when orders are scheduled. However, We noticed …
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Unable to cancel TO LineSummary: We are unable to cancel the Transfer order line, after cancellation line status still shows as Awaiting shipping for SO and TO. Please let us know if we are mis…
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Actual Fulfillment Date not populated for Kit/PTO ModelSummary: Along the lines of the 25B Feature - Update Fulfillment Date According to Completion Step, we have set a Pause Step in the Orchestration (after shipment) as the…
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Original Order Reference hyperlink in RMA not working in Redwood UISummary: Hi, When opening RMA in Redwood UI and you click hyperlink for Original Order Reference it does not work. Is this a bug or known issue and some missing setup? @… -
The request to price the sales order couldn't be completed. Contact your help desk.Summary: Hello, I am getting the error: The request to price the sales order couldn't be completed. Contact your help desk. But the price is derived correctly in the sal…
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Number of lines in sales order view page in Redwood OMSummary: Hi, We have a requirement to create sales order with more than 50 lines in Redwood UI but after entering 50 lines observed that the page response is extremely s…
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Custom_OrderFulfillmentGenericProcess-Schedule step fails with exceptionSummary: We customized the OrderFulfillmentGenericProcess Orchestration with Pause step and line selection criteria based on order type, when sales order submitted below… -
Order & Ship from specific sub inventorySummary: Hey All, we have a requirement where Order type( For specific Customer) should only be shipped from a specific sub-inventory. No other orders should be allowed … -
How to do a mass cancellations of sales order lines?Summary: I trying to do a massive cancellation of lines in sales orders. Some order has lines in closed status, awaiting billing etc, but the lines in awaiting shipping …
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Getting error after confirming the shipments in order management.Order management can't process the request from receiving because the {VALUE} value in the {ATTR} attribute isn't valid. Details: Make sure the value works correctly for…
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How to setup order orchestration rules in EST instead of UTC?Summary: I have created a pause step in my orchestration to release automatically at 8:30PM EST every night. Order orchestrations are setup in UTC so there is a time con…
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Default Timestamp 00:00 when override SAD or SSD in RedwoodSummary: Hi, When you manually update in Sales Order Line SAD or SSD in Redwood screen the timestamp gets defaulted to 00:00. This is a bit confusing specially when work…
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EFF based pause rule where it automatically releases when the entered date in EFF matches sysdateSummary: Business have a requirement where we need an orchestration having EFF and Pause rule within it, so that when the date is entered in the EFF, pause should be rel…
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Redwood pages: Saved Searches not working?Summary: In Sales Orders page, I selected columns and created a Saved Search. When I leave page and come back and apply Saved Search, the list of columns is back to defa… -
Discrepancy in OM Extension warning messages between Redwood and Classic UIsSummary: We have lots of warning messages defined in OM groovy extensions. They show normally in classic UI, while in Redwood it is returning "The XXEXTENSIONNAMEXX exte… -
Sales Orders Stuck in "Approval Pending" / Lines "Not Started" Without Matching Any Approval ruleSince Wednesday, May 6, 2026, approximately 70% of Sales Orders created in Oracle Fusion Order Management enter the header status "Approval Pending" with lines remaining…
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We need to filter Customer LOV based on Business unit in order managementSummary: In order management, we have need to set Business unit and then get the customer names who belong to that business unit only. For now, same customer names are c…
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OM Extension not working in Redwood UISummary: We have OM extension to check for when the order adjustment reason is not filled for sales order revision. when testing in Redwood, no error message was prompte…
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Releasing SO Reservations (Either System-Generated or Manual) After a Given Time PeriodBusiness user has come up with a requirement: Item reservations made against sales orders (ie, manual reservations) be released (ie, the Available to Reserve quantity is…
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Triggering Multiple Requisitions/POs with Different Procurement BUs from a Single Drop Ship OrderWe are working on a POC for a Drop Ship scenario where a multi-line Sales Order needs to trigger supply from different Procurement Business Units. Specifically: Line 1: …
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Unable to create a sales order from transfer orderSummary: Unable to create a sales order from transfer order Content (please ensure you mask any confidential information): We have the IR-TO scenario, but there is a req…
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Redwood OM Fields required to be displayed in Keyword searchDear Experts , I have below requirements from my customer while moving to Redwood from classic UI and it would be helpful if you can provide me step-by-step guidance on …
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Redwood Sales Orders and lines Default data is blankSummary: Dear Experts, We are observing a peculiar situation with Redwood OM page where none of the Sales order Information is available, either in Sales Order tab or Sa…
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CUSTOMER CONSIGNED INVENTORYHow to model the customer consigned inventory for Oracle cloud Fusion, ideas for a different custom solution approach. refer attached document for details. Regards, Jai -
Prevent Sales Order Line Updates After Pick Release Using Processing ConstraintsWe have a business requirement in Oracle Fusion Order Management / Inventory where we need to control updates on a Sales Order Line based on its fulfillment status. 🔹 B…
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We can't enable the ORA_RCS_ENABLE_PROJECTS_IN_SCM_PRC profileSummary: We saw this article and are trying to add the project details to sales order. https://docs.oracle.com/en/cloud/saas/readiness/scm/26b/order26b/26B-order-mgmt-wn…