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Get Started with Redwood: Oracle Cloud SCM and Order Management
Order Management
Discussion List
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Submit your questions for the Sept 11, 2025 Order Management Redwood Office Hour EventOur first office hour for hours for Order Management Redwood will take place on Thurs, Sept 11 at 8 am Pacific Time. This event "SCM – Redwood Office Hours: Order Manage… -
Learn More: Redwood in Oracle Fusion Cloud Order Management and Inventory ManagementLearn more on Streamlining the Fulfillment Journey through Redwood in Oracle Fusion Cloud Order Management and Inventory Management Watch this session to learn about the… -
Order Numbering - Do's and Dont'sSummary: Learn how to configure order numbering to use the numbers from external systems when importing or integrating through webservices. How are orders in the UI sequ… -
Training ReplaysQuick access to all the Configurator Modeling Customer Connect Training Replays Watch these replays to get more information about implementing your products. You can wat… -
How to increase the shipping priority of already submitted sales orderHello, Hope everyone is doing well. I would like to ask if anyone knows how to increase the shipping priority of already submitted sales order without using "Override Sc…
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How to integrate order management with 3rd party billing systemSummary: We have a third party billing application which calculates tax and distribution lines for each sales order. Our requirement is that the OM data is passed to 3rd…
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Request for Alternate Process to Delete TPO LineHello, We need to delete or cancel a TPO item within a Sales Order (SO). The SO line status is currently set to “Scheduled”. The related Purchase Order (PO) has already …
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Redwood Order Header Additional Details screen, Need to set default Context ValueSummary: Redwood Order Header Additional Details screen, At Additional Order Information Header Level eff, Need to select the Content Group, if though we have only one v…
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if OFRS (Order Fulfillment Response Service) can update EFF attribute on a closed Fulfillment Line.Summary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t… -
Any Setup that Reservation Process at Order Receipt includes supply other than on-hand inventorySummary: Please advise on setup methods for the reservation process at order entry that include supply sources other than on-hand inventory. Content (please ensure you m…
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How are source org shipping calendar exceptions considered by GOP in back to back transfer flowSummary: There is a back to back enabled itemX configured to be fulfilled in the following manner - OrgB → OrgA → Customer Global sourcing for item and customer = Transf…
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Prepayment Sales Order Submission error - RedwoodSummary: We are trying to create sales order for prepayment in redwood 25c. We entered all the details by following the latest release nore but we are gettibng below err… -
I need help with groovy script for defaulting payment terms based on Item brandSummary: I trying to write a groovy script to default the Payment terms based on brands but When i save the script it throws error in OM module while creating ans saving…
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Created a custom job copied from a seeded job but custom job is encountering errorsSummary: Summary: We copied the seeded ESS job - RELEASE PAUSE TASKS and created a custom one from it wherein we just made the order number as a required field. When usi… -
OM extension loggingMay I know: 1, where can I find the log ? created by "getLogger" in om extension ? 2, we encounter a problem of using om extension: When I import an SO using FBDI, it ma…
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Copy EFF attributes from original sales order when creating Return OrderSummary: We are using OM extension to copy EFF attributes from original sales order header and line to RMA order, issue is that our line level attributes are populated o…
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Can item substitution work automatically on orders without implementing Global Order Promising?Summary: We want to have item substitution to occur automatically on our orders but have not implemented Global Order Promising. Is it even possible to configure Oracle …
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Facing error while manual reservation to associate sales order demand with work order supplySummary: Content (please ensure you mask any confidential information): Facing below error while manual reservation to associate sales order demand with work order suppl…
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Software License and Service as Bundle item in Order ManagementSummary: The business sells BOM or bundle products for Licence and Software Service basically TL (Term License product as bundle). They want to deal with the components …
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Source Based Promising in GOPSummary: Hi Experts, Could you please let me know if anyone implemented Source based promising for promising sales orders or used in external calls? Till now the informa… -
Can an Order profile option be used in pause rule conditions?Hi, We have a requirement to try and use a Order Profile Option in the pause rule conditions. Is it possible to define a pause rule condition based on an Order Profile? …
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unable to configure the Back-to-Back (B2B) cycle for a two-step scenario.Summary: Business Case We have six inventory organizations that can ship customer products. The requirement is that when a sales order is created, the system should firs…
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RMA orders stuck in Awaiting Billing in Oracle FusionSummary: Hi Team, We have RMA orders and processed the same. Even after creation of credit memo, RMA order line stuck in Awaiting Billing. Attaching the screenshots; Inv…
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How to configure Back to back Transfer and Buy flows together?Summary: We are trying to configure the Back-to-Back Transfer and Buy flows to work together for the same items, as this is the standard business cycle: The objective is…
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Clarification on Adding Credit Card in Order ManagementSummary: We have received a request to add a credit card in Order Management and are currently following the below-referenced document to process this request. https://d…
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Is it possible to create separate ATO Configured Item Order line for ATO FlowSummary: Hi Team As per the Business Requirement, we are looking for the option of having separate new order line for ATO Configured / Star Item for ATO Flow in Fusion O…
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Unable to save sales order due to errorsOrder Order validation: The value provided for the Currency attribute is invalid. Value provided: JPY Line 1 Order validation: An order wasn't created because the value …
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Unable to create SaleOrder for NonUsage Subscription item with rateplan without charge block restAPISummary: For Usage Subscription based items we have created rate plan and by just putting Rateplanid in the JSON payload ( without keeping Charges block) we are able to …
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We are facing an authentication error while triggering the integration through the Custom TasksI am encountering an error when triggering the integration from the Custom Orchestration flow to update the cost charge to freight charge for a fulfillment line. The int…
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Sales Order uploaded through FBDI but it's not showing in manage shipment linesSummary: I have uploaded Sales Order through FBDI but it's not showing in manage shipment lines. There's no error in the file Content (please ensure you mask any confide…
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do we have any standard functionality to trigger approvals when a Sales Order goes on Credit Hold?Summary: For example, if the customer’s credit limit is exceeded and the order is placed on hold, is there any workflow or approval process available to notify the respo…
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Need to skip sales order approval for closed linesSummary: We have approval rules defined for sales orders. However we notice that the sales order gets sent for approval even if there are closed lines alone. Given below…
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12-Month Subscription: First 2 Months Free, Adjust Remaining BillingSummary: Hello Team, We are trying to configure a subscription scenario in Oracle Fusion Subscription Management and would like guidance on the best approach. Scenario: …
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'Order Attribute Update' business event for Sales orderWe have enabled the 'Order Attribute Update' business event for Sales order Update on attribute 'Fulfillment Line→Scheduled Ship Date'. We have integration which is gett…