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Error Message when Creating Referenced and Unreferenced Credit Only Order in Redwood

edited Mar 26, 2025 10:44AM in Order Management 3 comments

Summary:

When creating either referenced or unreferenced Credit Only Order in Redwood, user cannot proceed because of this order alert upon submission "The sales order couldn't be imported because it includes a referenced return line that has a payment term. (FOM-4515517) Details: Make sure your import payload doesn't have any payment terms on the return line, then redo your import.".
Users do not receive this error when creating either referenced or unreferenced Credit Only Order in classic UI.

How to prevent this error?

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