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Get Started with Redwood: Oracle Cloud SCM and Order Management
Order Management
Discussion List
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How to default AR transaction type on basis of combination of order type and line type from SOSummary: We want to default AR transaction type on basis of combination of order type and line type from sales order. Since pre transformation rules will become obsolete…
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Redwood sales order page not responding (Unable to create sales order)Summary: After upgrade 25C sales order creation page is getting stuck when warehouse value selection on sales order header, not moving to next field and keep showing pro…
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Any method to change the Sales Order Header Status from 'Processing' to 'Open' or 'Partial Closed'Summary Currently, the system sets the Sales Order (SO) Header Status to Processing once the order is submitted, while the Line Status shows Awaiting Shipping. If we wan…
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The ESS Update or Close Sales order not closing the order which are partially closedSummary: We have scheduled the ESS 'Update or Close Sales order' however noticed it is not closing the headers which are partially closed. Business has scenario to close…
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Coverage items are closing without parent line being shippedWe are attaching the expedite charge to one of the order lines with a quantity of 2. After completing the work order for these 2 units, the expedite charge order line st…
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Unable to save or publish Sales Promotion Advisor copied SCM AI Agent template.Summary: I am getting ERROR pop up while trying to publish a copy of AI Agent. Looks like the user doesn’t have the right roles and privileges even though I have created…
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Order management can't pause the sales order.Summary: Few non shippable lines going on error with pause rule. However the Recover Error will push the order line further. However, majority of the lines going into th…
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How to define first responder wins approval workflow in Order management ApprovalsSummary: Hello, We have requirement one requirement in order management . We want to create Approval Group but It should be first responder wins. Whomsoever Approve the …
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Unable to view Agent in Guided JourneySummary: When we are configuring Guided Journey and select RAG agent, there are no agent details appearing in drop down. But when we select workflow agent, agent details…
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How to Add Additional Fields in Manage Sales Orders Redwood Search PageSummary: Hello, We are using the Redwood UI for Manage Sales Orders in Oracle Fusion. I would like to add additional fields to the search page — for example, the Price L…
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How to enable Sub inventory field in the Order lines in OM Cloud?Summary: We would like to enable a sub inventory field in the OM line level so that users can enter the sub inventory from where the products can be reserved and picked …
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Table with sales orders in errorSummary: Looking for the tables where it is whether a sales order is in error. And what that error is. Content (please ensure you mask any confidential information): I w…
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Whether a subscription item should be Asset trackedSummary: Is it required or common practice for subscription items to be asset tracked (Install Base-enabled) ? We are seeking clarification on whether asset tracking is …
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I have a requirement to source quantities to my Sale Order from a warehouse which is in a sperate LEHello Experts, I have the following requirement that needs to perform in Oracle Fusion Order Management. LE1 - Warehouse A LE2 - Warehouse B I will create a Sales Order …
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Order managementDear Oracle expert, Let me send one question, relating Order Management functionality issue as the following. In case, sales admin enters "Customer" and "Bill-to custome…
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Unable to create SaleOrder for NonUsage Subscription item with rateplan without charge block restAPISummary: For Usage Subscription based items we have created rate plan and by just putting Rateplanid in the JSON payload ( without keeping Charges block) we are able to …
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not able to get item with special character (+) using itemsV2 rest APISummary: We are not able to get the UOM code using below Rest API for item SV-CVUS-UNITP-ENT+3 as it has special character + , issue is there in production but sharing D…
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return order AI assistant not working as expectedSummary: While duplicating sales order return assistant template getting error at debug. Can someone please help with it. unable to find the roles the FAI_VIEW_AI_AGENT_…
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How to un-reserve inventory from a sales order and reserve it against another sales orderSummary: How to un-reserve inventory from a sales order and reserve it against another sales order without manual intervention Content (required) Scenario Inventory if 5…
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Primary ship to site is not defaulting in sales orderHi Team, I have gone through few community post that defaulting primary ship to site in the sales order is the enhancement request. May I know In what basis system is br…
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Unexpected Behavior of Item`s Lead Time in GOP simulationSummary: GOP is not considering the Post Processing Lead Time of Manufacturing BU after adding Processing Time to the Transferring BU. Content (please ensure you mask an…
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How to restrict updation of component item scheduled ship and arrival date when we are changing dateSummary: How to restrict updation of component item scheduled ship and arrival date when we are changing date Content (please ensure you mask any confidential informatio…
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Updating an EFF on sales order header using API creating a new revisionSummary: Updating an EFF on sales order header using API creating a new revision Content (please ensure you mask any confidential information): Hi, I am updating a EFF o…
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Can we update EFF values on a closed orders?Summary: We usually populate some EFF values on Sales orders which are being used for revenue calculations in revenue management. The users somehow made a mistake of not…
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How can I restrict the "Creation Date" filter in the Search section of the Manage Orders pageHi Team, I want to limit the date range that users can select in the "Creation Date" filter to improve performance and control data visibility. Ideally, the system shoul…
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Cancel dropship sales order lines for orders that are over 90% fulfilled, without triggering emailWe have a requirement to cancel existing dropship sales order lines that have been fulfilled beyond 90%, while ensuring that no email notifications are sent to the suppl…
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How can we obtain the current Task Type of Sales Order line using SQL QueryHello, We are updating EFF of a Sales Order Line using OrderFulfillmentResponseService. Sales Order Lines can be in different status during the following update. We need…
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Not able to update Sales Order EFF when line status is Waiting Status without revision through SOAPSummary: Hi Team, we are trying to update sales order line EFF through SOAP API without revision and API works perfctly fine when line status is not in paused status. Bu…
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Error in updating the Sales order lines EFF to avoid revision creationSummary: We are trying to update the Sales order lines EFF to avoid revision creation. Using OrderFulfillmentResponseService, but getting below error. You must provide a…
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Business event is not triggering for Awaiting billing statusSummary: Hi Team, We Want to raise a Business event in OIC when SO line reach Awaiting billing Status. We have enabled "Fulfillment Line Status Update" in task : Manage …