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Get Started with Redwood: Oracle Cloud SCM and Order Management
Order Management
Discussion List
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Working of CreditCheckingService SOAP WebserviceSummary: Working of CreditCheckingService SOAP Webservice Content (please ensure you mask any confidential information): Hello Team, We would like to know how the Availa… -
How to default BuyingPartyContactId base on the ship to address ?Summary: Since fusion will default the primary contact to ship to and sold to contact , I would like to override it using the OM extension Is it possible to use the ship…
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Extended Warranty Subscriptions billing from OMSummary: Case: Create Sales Order with Extended Warranty item, create subscription from it but bill from Order Management. No billing from OSM. Is this possible? Note: t…
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Redwood: Unable to Update Attributes on Unshipped Split Fulfillment LinesSummary: Unable to update Requested Date and Customer PO on unshipped split fulfillment lines created after partial shipment in Redwood Order Management. We are facing i…
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Unable to View/Enable Order Line-Level EFFs in RedwoodWe are unable to view or enable the Order Line-level Extensible Flexfields (EFFs) in Redwood. We can update the EFF values using the Update Lines option. However, after …
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Update or close Sales Order 25B ESSSummary: https://docs.oracle.com/en/cloud/saas/readiness/scm/25b/order25b/25B-order-mgmt-wn-f36840.htm#Steps-to-Enable After enabling the Profile options.. It is errorin…
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Switching orchestration basis to DOO_Enhanced_OrderFulfillmentProcessSummary: Based on 25B release Selected Order Management Bug Fixes in This Update, new orchestration DOO_Enhanced_OrderFulfillmentProcess has been introduced from 26B. Th…
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How to Extract Order Management Extension Execution LogsSummary: I’m currently investigating a performance issue in Oracle Fusion Order Management and would like to understand how to extract the Order Management extension exe…
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Unable to receive Referenced RMA for ATO ModelSummary: I have shipped an order with ATO model configured. Created a referenced RMA against the same order. The RMA line status shows Awaiting Receiving. But, when I go… -
Query to extract all items with Supply AllocationsWe are trying to extract data for all items which have supply allocations. The data needs to match what we see on the Review Supply Allocations page. Attached is the que…
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Receiving error that the item is not assigned to the organization, but it is correctly assignedOrder management can't schedule the fulfillment line because item **** isn't associated with organization YYY. (DOO-2685272) Details: Go to the Product Information Manag…
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How to search Sales Orders using Header EFF in Redwood UISummary: In the Classic UI, we had option to save search by adding Header EFF field and then search orders based on the EFF values, how do I do that in Redwood UI? Conte…
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Can we display attachment in the main order management page in redwood UI?Summary: Can we display attachment in the main order management page in redwood UI without having the need to click on additional order details? Content (please ensure y…
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Order Management can't price the sales order because it can't identify a charge, with UOMI'm attempting to create a sales order for the first time and running into the Error "Order Management can't price the sales order because it can't identify a charge for…
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Block revisions once items in an order has been packedSales Order was keyed on 4/9/2026 with requested date 11/09/26 and ship to address Address1. Order was packed on 11/09 into packing unit 012345. Order was updated on 18/… -
Different fulfilment method based on the order quantityHello Experts, We have a business requirement where a sales order line should be fulfilled as Drop Ship when the ordered quantity is greater than 5 units. If the quantit… -
How to create Pause rule basis of Supply Order Status in Back to back Sales order ?Summary: Need to create an pause rule for back to back order scenario. Content (required): Scenario As Follows: 1. Back to Back order is created 2. Supply Order created … -
Issue with Purchase Order to Sales Order Convertor AgentRegarding Purchase order to sales order convertor Agent please suggest a format in which we can upload. we tried to upload the PDF in multiple ways, but we are getting e…
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Can we add EW (Extended Warranty) item in PTO model?Summary: We have a existing PTO (Pick-To-Order) model with option item and option classes. We need to add EW item as an option item as well in PTO model. Content (please…
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Multiple Credit Memos generated for a Single Return Order due to Staggered AutoInvoice PickupSummary: Multiple credit memos are generated for a single return order because return lines reach "Awaiting Billing" at different times and get picked up across separate…
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Update/Override Item unit price based on EFF value.Summary Update/Override Item unit price based on EFF value.Content Hi, We have a requirement, where in SO will be created using EDI files. In doing so, we expect the ite…
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sales order invoice is calculated based on ordered quantity or fulfilled quantity in oracle cloudSales Order header is reflecting the actual invoice value but the calculation should be based on fulfillment quantity and not the requested quantity. For Eg : Sales Orde…
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How to stop billing sales orders after the exact number of billing periodsHow to stop billing sales orders after the exact number of billing periods, even if the contract end date is still ongoing? I created a sales order with a subscription i…
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Impact of an Item Being Inactive When Customer Ordered and Customer Orders Enabled is YES in PIMSummary: Impact of an Item Being Inactive in OM When a Customer Ordered and Customer Orders Enabled is YES in PIM
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RMA with zero unit priceSummary: In fusion, we have found for unreferenced RMA line the unit price is showing as zero when the item is end dated in pricelist. Please suggest how we can fix the …
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FBDI Loading sequence not correctSummary: During the mass Sales Order FBDI import, source orders are not processed in a single ascending sequence based on Source Transaction Identifier. All orders in th…
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Process to convert back to back sales order which already have open work order in legacy stystemSummary: We are doing cloud to cloud Migration. The old instance has open work orders which are converted through FBDI to new instance. The sales orders which have B2B i…
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Best Practice & Recommendation to convert Open SalesOrder for B2B (Buy/Make/Transfer) & DropShip sceSummary: We have requirement for converting open sales orders into Oracle Fusion Order Management that include both drop ship and back-to-back items (which could be Buy/…
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SO, header Update and, at the same time, add line-level charge components using the REST API?Summary: We need to update both Sales Order header-level attributes/flags and line-level shipping freight charges with charge components as part of a single business tra…
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Cancellation When Multiple Sales Orders Share One Purchase OrderCancellation When Multiple Sales Orders Share One Purchase Order Please also confirm the standard cancellation behavior when multiple Drop Ship Sales Orders are associat…