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Get Started with Redwood: Oracle Cloud SCM and Order Management
Order Management
Discussion List
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Unable to associate Subscription and coverage items to Options in a Configurated ItemSummary: When associating a subscription or coverage type item to a configurated item (ATO model), system has no option to select options or components. The association … -
Can we add EW (Extended Warranty) item in PTO model?Summary: We have a existing PTO (Pick-To-Order) model with option item and option classes. We need to add EW item as an option item as well in PTO model. Content (please…
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Drop Ship PO Requested Delivery DateSummary: Need to change the Requested Delivery Date to default from Sales Order SSD Content (required): The current functionality is to default the Requested Delivery Da… -
We can't enable the ORA_RCS_ENABLE_PROJECTS_IN_SCM_PRC profileSummary: We saw this article and are trying to add the project details to sales order. https://docs.oracle.com/en/cloud/saas/readiness/scm/26b/order26b/26B-order-mgmt-wn…
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How to Consider Only Firm Supply (PLOs & Work Orders) from Supply Plan in GOP?Summary: In Oracle Fusion Cloud Global Order Promising (GOP), is it possible to consider only firm Planned Orders (PLOs) and firm Work Order supplies from the Supply Pla…
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Unable to receive Referenced RMA for ATO ModelSummary: I have shipped an order with ATO model configured. Created a referenced RMA against the same order. The RMA line status shows Awaiting Receiving. But, when I go… -
Put sales order on hold if SSD is far away in futureSummary: Hi, We want to put sales orders on hold if SSD is far away in future eg. >90 days. We create a hold code, but what else needs to be done, how do we activate thi…
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We are not able to create ATO order using REST API with Freeze Price as YesHi team, We are trying the create the sales order for an ATO/Model item where the price will come from source system and FreezePrice Flag value will be true. We are not …
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How to restrict Sale Order Cancellation if WO created from B2B has been released for productionHi All, We have a requirement to restrict Sale Order Cancellation if Work Order created from B2B Flow has been released for production. Kindly let us know how to achieve…
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Unable to cancel SO lineSummary: We are getting the below error when trying to split line. Order management rejected the revision because the request to apply a hold on order line 2 failed for …
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How to get order details from the charts on OM Redwood page?Summary: We have created a visualization chart on the Order management Redwood page. Now when we click on the charts on the classic page, we are able to see the details …
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Redwood Sales Orders and lines Default data is blankSummary: Dear Experts, We are observing a peculiar situation with Redwood OM page where none of the Sales order Information is available, either in Sales Order tab or Sa…
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Sorry Assistant not available in Agent - Inventory Aging AdvisorSummary: Hello, I tried to enable the Inventory Aging Advisor agent as it is and tried to query in Debug mode. However even for the default prompts it throws that the As…
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Prevent SO Cancellation Post Manufacturing MilestoneSummary: I am not able to cancel a Sales Order after a defined point in the manufacturing process has been reached, so that in-progress work is protected Content (please…
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Reorganizing Order Header Fields in Redwood VBCS Create Order PageSummary: I'm working on customizing the Create Order page in Oracle VBCS using the Redwood theme, and I need help reorganizing the Order Header section to match our busi…
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Business users are unable to update the Requested Ship Date for orders that are currently on hold.Business users are unable to update the Requested Ship Date for orders that are currently on hold. When users attempt to modify the requested ship date, the system throw…
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Redwood - Cancel button is confusing. Can we rename it to Exit?Summary: When a user tries to exit, they see Cancel and Cancel Order option. As they proceed they see cancel or Apply Cancelation button. We would like to rename Cancel …
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AI Assist in Order Management option got DisabledWe were able to work with AI Assists 'Generate sales order change comments' & 'Generate sales order acknowledgement' in Order Management in our instances last week. For …
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How to create a ship-to site at customer account level using rest api createCustomerSummary: We are trying to create a customer using API /fscmRestApi/fom/11.13.18.05/customerForSalesOrders/createCustomer so that it can be used for creating sales order.…
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How to hide or disable classic UI pages after enabling Redwood pages for OM?Summary: We have enabled Redwood for Order Management. We would like our users not to use the classic order entry UI. How do we get this accomplished? Content (please en…
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Is it possible to call CPQ Pricing while creating order in fusion Order ManagementSummary: We have a following requirement - Orders are imported to Fusion OM from CPQ. CPQ holds the pricing master and we are importing order with price from source appl…
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Cannot run pick wave when supply status = Goods partially availableHi, In several currently created Sales Orders, there are instances where the Supply Status is 'Goods partially available' because a portion of the quantity is Reserved w…
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Getting Error Order management can't run process instance 300001340280525 for sales order.Summary: Hi Team, Business created a order and order having an error with "Order management can't run process instance 300001340280525 for sales order . (DOO-2685208) De…
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How to create only one AR invoice though there are multiple shipments for one sales orderSummary: How to create only one AR invoice though there are multiple shipments for one sales order Content (please ensure you mask any confidential information): One sal… -
My sales order is stuck in "Pending Invoice".My sales order is stuck in "pending invoice" and isn't closing. When I checked, I saw a warning in the "switch fulfillment" section under the "hold" tab. The order quant…
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display sequence not ordering the data in LOV order management return reason lookupOrder Management Return reason lookup DOO_RETURN_REASON do not have a display sequence , we added some custom values to the lookup and in order for this custom values to…
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Clarification on Classic UI availability for Order Management after 27ASummary: Hi, we would like to clarify the roadmap for Oracle Order Management regarding the Classic UI. Could you please confirm whether the Classic UI for Order Managem…
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Can prepayments be applied to order management orders in Oracle Cloud?When I create a sales order in order management, can I apply a prepayment to that order? Thanks,
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Order Line get stuck in schedule status in sales orderSummary: Hi Team We have 9 lines in order with different item all item in awaiting shipping but one line in schedule status ran recover errors but it still didnt worked …
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How to create Regions to be used for Sourcing in GOPHi All, Can someone please share any documentation or setup reference how can we create Regions in the GOP. I was able to create Zone but could not find anything to crea…