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Get Started with Redwood: Oracle Cloud SCM and Order Management
Order Management
Discussion List
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Inquiry: Earlier PO Supply Date Causing OM Scheduled Ship Date to Be RecalculatedSummary: We would like to confirm the expected behavior when the promised date of a Purchase Order supplying a Back-to-Back order is moved to an earlier date. We found t… -
We need to import 1000s of one time customer site for SO: Whats the impactOur client runs marketing campaigns or outside events where individual users can place orders for any specific item. Each individual person's address is added as a new s…
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Redwood Sales Order Copy functionalityWhen we use the Copy order functionality in Redwood Sales Order page , the expectation is the sytem creates copy order and opens the order(as like in Classic) . However …
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Working Service Mapping to integrate OM Header EFF to PO Header DFFSummary Request working Service Mapping details to integrate OM Header EFF to PO Header DFFContent Request working Service Mapping details to integrate OM Header EFF to …
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How to make Cancellation Reason mandatory when cancelling a sales order - Header and Line LevelSummary: Can someone help with setups or a complete OM extension for how to make the cancellation reason field mandatory when cancelling a sales order? Content (please e… -
How to show Order fullfilment line EFF on Sales Order Lines ScreenHi, We want to show the Order fullfilment line EFF Value on Sales Order Lines Screen. How can we achieve this?
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Shipping method validationWe have not provided shipping method for the header and line in the sales order. Upon submission, we are facing shipping method issue in the sales order Line 1 - ErrorPr…
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Recurring billing not creating multiple invoices on monthly basisSummary: We are using Order management for Service items. All items are bill only items. While creating Recurring billing sales order we have observed that monthly invoi…
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Profit Center Business Unit Not Derived at Sales Order Line LevelWe have encountered an issue where a sales order was successfully created and submitted; however, the Profit Center Business Unit is not getting populated at the sales o… -
Importing orders in Source Currency and converting to Price List Currency using Conversion ListsWe are checking the feasibility of an integration scenario where an external source system sends a sales order in a specific currency (e.g., USD), but the final sales or…
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Map FOM EFF to RMCS 'Extensible Line Attribute1'Summary: We know that we can map FOM EEFs to RMCS DFFs. Reference Document - What Are The Mapping Extensible Attributes Between Revenue Management And Upstream Products?…
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we are seeing different taxes in Sales order level and AR invoice levelSummary: The issue is Sales order level is showing zero tax amount and the imported AR Invoice showing different tax rate. could you please explain the route cause. we d…
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Error in Order importSummary: We are using FBDI to import sales order and we are seeing this error. When we import the same zip file in lower instances, order is getting created. Lower insta…
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Order total header amount is not reflecting amount of subscription lines (recurring price)Summary: When we create sales order with one or more subscription lines with recurring price, the line amount for subscription lines (recurring sale price) does not add …
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Can we update EFF values on a closed orders?Summary: We usually populate some EFF values on Sales orders which are being used for revenue calculations in revenue management. The users somehow made a mistake of not…
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Currency Conversion Type Changes from User to Corporate During Order Interface?I am creating an order using external pricing and currency conversion. When I use Corporate as the CurrencyConversionType, I receive an error. "Yourimportpayloaddoesn'th…
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Our customer wants to restrict the separate lines at invoice only for DiscountSummary: Our Customer has requirement where he wants a single line at invoice even if there is manual price adjustments, EXCEPT for Discount adjustment, If there is disc…
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Return and reship a configured back to back item in Order managementSummary: After a configured item is shipped, that's also a back-to-back item with manufacturing. Occasionally these items get returned and are now sitting in inventory. …
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Release Pause task REST API to release pause in a order for specific Task IdSummary: We want to Release Pause task using Rest API as Soap API service for this operation is deprecating in 25D. As per the REST documentation this can be done using …
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RMA orders falling into error for lines having accounting and invoicing detailsSummary: Based on Business Requirement we are defaulting the accounting and invoicing details on sales order line. But when a Return is placed for same order or line , t…
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How to hide "Email Order Document" option from redwood sales order pageSummary: How to hide "Email Order Document" option from redwood sales order page Content (please ensure you mask any confidential information): Version (include the vers…
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AI Agent - Security Tab Unable to add a role in Order ManagementSummary: Hi, In AI Agent Studio, after copying an existing template (Return Order AI Agent) - under Order Management - while entering the details of Security tab, i am u…
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Fulfillment quantity is null for zero charge order lineSummary: We have a zero dollar line and the fulfilment quantity and date for those lines are null Content (please ensure you mask any confidential information): We are u…
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How can I see the CTO and KIT item structure in redwood OM pageSummary: How can the CTO item structure be viewed on the Redwood Order Management Sales Order Line page? Although all CTO components are displayed on the Sales Order Lin…
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Can we use "Suppress send to RMCS" for shippable items?Document “Technical Reference for Oracle Order Management” (Doc ID 2051639.1) explains how to suppress lines from being sent from OM to RMCS. Can we use this feature to … -
In 25D, is there a change in the Reservation Task of Orchestration ProcessWhile testing in version 25D for a non–back-to-back scenario, we observed that when the ordered quantity is less than the on-hand quantity and there is an error with res…
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CREATION_MODE on DOO_HEADERS_ALL is NULL for some ordersSummary: We are seeing an inconsistency in the CREATION_MODE column for orders created via UI and API. In some cases, CREATION_MODE is null. Content (please ensure you m…
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Recommended Scalable Integration Approach for High-Volume OM to OTM IntegrationSummary: Recommended Scalable Integration Approach for High-Volume OM to OTM Integration Content (please ensure you mask any confidential information): We are looking fo…
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CreditCheckingService SOAP Webservice - AvailableCredit = Credit Limit + Tolerance ?I have question to be clarified for AvailableCredit I observed that when invoking the Credit Checking API to retrieve the available credit for a customer, the returned v… -
GOP Review Supply Availability - Past Date Buckets Show No DataSummary: Hello, We would like to understand whether the following behavior is standard in Oracle Fusion GOP. In Supply Chain Planning > Global Order Promising > Review S…