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Order management can't pause the sales order.

Received Response


Few non shippable lines going on error with pause rule.

However the Recover Error will push the order line further. However, majority of the lines going into this error.

I would like to understand why the system is behaving like this, we did not face this issue in any lower instances.

Below is the error.

Order management can't pause the sales order. oracle.apps.scm.doo.orchInfra.publicModel.common.integration.base.exception.OrchInfraException: prepareAndStartOrchestrationTask failed with error null. For details, see the Guidelines for Pausing Orchestration Processes topic on Oracle Help Center.

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