Setup
Discussion List
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How-to: Measure User SatisfactionSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): Customers can now utilize the Feedback system com…Dr Surlina Yin-Oracle 314 views 10 comments 0 points Most recent by Amandeep Kumar Digital Assistant -
How to make the Digital Assistant chatbot icon background transparent in HCM in REDWOOD pagesSummary: How to make the Digital Assistant chatbot icon background transparent in HCM in Redwood pages. In non-redwood pages, we can add an html-markup in the template t… -
Use Chat for Internal Candidate Experience V2Summary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers Important Notices: The redesigned Internal Candidate Experience V2 is …Dr Surlina Yin-Oracle 208 views 10 comments 0 points Most recent by Hakeel Khan-Oracle Digital Assistant
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ODA flow step to send email with summary of recent conversation / question responsesSummary: We are looking for a way to ask the user a number of questions and then bundle up the responses into an email and send to our HR team for case management (we ar… -
Oops I'm encountering a spot of trouble. Please try again later...error in Digital AssistantI am getting "Oops I'm encountering a spot of trouble. Please try again later" error when I choose "create help desk request" in Help Desk skill of Digital Assistant. Pl…
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Can we delete bulk lookup values?Summary: We have a requirement where we need to delete the values from the lookup and the count of these values is very large. Do we have any option where we can delete …
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ODA SDK integration Android / iOSSummary: Hi Team, I have followed the ODA SDK integration Android/iOS with the client authentication enabled option. I am generating the JWT token and passing it to the …Sai Vijaya Lakshmi 13 views 3 comments 0 points Most recent by Dr Surlina Yin-Oracle Digital Assistant
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Configuring Role-specific Contextual AnswersSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): Different responses for the same utterance? This …
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Use Chatbot for Help DeskSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): To enhance your HR support model, consider implem…Dr Surlina Yin-Oracle 1K views 16 comments 3 points Most recent by Dr Surlina Yin-Oracle Digital Assistant
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Can we add a Privacy/Policy consent on candidate experience (Recruiting Digital Assistant)Summary: We have a client requirement, where they are looking to add a pop-up or privacy/policy consent within the recruiting assistant for external candidates who are u… -
HcmV2 Hot Fix: Pending Workers are considered Directs with no GoalsSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (please ensure you mask any confidential information): The Hc…Dr Surlina Yin-Oracle 26 views 0 comments 0 points Started by Dr Surlina Yin-Oracle Digital Assistant
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Can ODA be controlled based on the Legal Entity?Summary: Can ODA be controlled based on the Legal Entity? So if an employee from the UK asks a question about benefits it would prompt a different response than someone …
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How to display the frequently asked questions in Oracle Digital assistantHi all, In ODA, I would like to know if there is an option to capture frequently asked questions by the logged users and display them in the ODA prompts when they access…
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HCM Assistant Learning Path 1 - Config (Getting Started)SummaryThis is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" ContentWatching Time: 27 minutes (https://blogs.oracle.com/fusionhcmcoe…Dr Surlina Yin-Oracle 1.8K views 26 comments 7 points Most recent by Dr Surlina Yin-Oracle Digital Assistant
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How does Oracle Digital Assistant interact with corresponding Fusion Application?Summary: When Oracle Digital assistant is implemented with basic delivered skills, we only set the FARestEndpoint as the corresponding Fusion URL with which the ODA has …Keerthi Chinthapatla 2 views 3 comments 0 points Most recent by Dr Surlina Yin-Oracle Digital Assistant -
How to get user context while creating a custom skillSummary: We are creating a custom skill so that employees can apply for absence right from the chatbot. Now, in order to hit the REST APIs to get the desired results we …
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ODA - Archive and purge auto processHi all, In our ODA production environment, we recently experienced DB usage exceeding the critical level. To resolve the issue, we referred to the Oracle document and ar…
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How to disable/hide ODA Chat Widget icon through configuration changes?Summary: How to disable/hide ODA Chat Widget icon through configuration changes? Content (please ensure you mask any confidential information): Instead of removing the r…
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Known Issue: 24.01.02 Helpdesk Search Knowledge Article Intent "See Summary" Not WorkingSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (please ensure you mask any confidential information): When t…Dr Surlina Yin-Oracle 315 views 16 comments 1 point Most recent by Dr Surlina Yin-Oracle Digital Assistant
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What are reporting capabilities in ODA.Are there out of box analytics or BI subject areas available?What are reporting capabilities in ODA. Are there out of box analytics or BI subject areas available?
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Not able to sync Candidate Experience V2 Skill with the platformSummary: Hi there, We are testing the Recruiting Assistant for Carer Sites in our of our test environments. I never worked with ODA before and I have some issue with syn…
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Chatbot Feedback & Reporting possibilities of it.How can we enable feedback for Chatbot after every conversation with the user? We would like to know the possible ways to implement the same. Currently we have come acro…
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How do I route errors to an appropriate responseSummary: We are in the process of testing the digital assistant and for the most part it is OK. When we get errors though the BOT seems to route the utterance to the exp… -
I want to integrate Oracle Apex Application in Oracle digital assistantHello everyone! We have an oracle apex application with select ai features which we want inside oracle digital assistant . The idea is that when we ask something in the …
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Retrieve RESTAPI JSON selected attributes in digital assistantSummary: Hi Experts, We are configuring a custom skill in ODA (Oracle digital assistant) in the builder flow we have configured a REST-API call which gives output in JSO… -
How easy is it to set up ODA to interact with absence (request, approve, query) on 24c?Summary: From its "out of the box" state, is this a relatively painless configuration? Content (please ensure you mask any confidential information): I'd like to exploit…
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HCM – Oracle Digital Assistant Office Hours 2024Summary: In these sessions, we continue diving into the theme of Employee Experience and Innovation. Playlist: HCM – Coaches Corner: Oracle Digital Assistant Office Hour…
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Need Advice on Choosing Which of Multiple Oracle Digital Assistant Instances for HCMSummary: Need Advice on Choosing Which of Multiple Oracle Digital Assistant Instances for HCM to Use Content (please ensure you mask any confidential information): While…
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How to get the Oracle Digital Assistant Instance refreshed as part of P2T or T2T?Summary: How to get the Oracle Digital Assistant Instance refreshed as part of P2T or T2T? Any specific process to be followed while submitting the Refresh request for P…
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how to change the wording in the ODA response promptSummary: Hi all, We are looking for a way to change a term in ODA response as we prefer. In the existing response, there is a hyperlink named "Schedule time-off" Instead…