Setup
Discussion List
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A Welcoming User Experience (web and teams channels)Summary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): Using a warm welcome to engage with users in a na… -
Unable to remove hyperlink in payslipHi Team, when a user asked the show my salary in the chatbot it is displaying two responses, one is salary details and the second one is to view all payslip links as sho… -
Can the DA route to reports or generate report in PDF format?Summary: Can the DA route to reports or generate report in PDF format? -
Seeded Skill UtterancesSummary: Managing seeded skill utterances Content (required): I am putting together a digital assistant and for the most part it is fine. I have created a couple of know… -
ODA Chat Bot IconSummary: How to Upload the Icon on Server for further usage in digital assistant configuartion Content (required): Version (include the version you are using, if applica…
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Oracle Digital Assistant process to Load the intent's flow at once.Summary: Is there any process to Load the custom messages and flow at once through csv file?
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Branding color no longer filling in launch buttonSummary: Upon upgrading to Fusion Cloud Applications 23B (11.13.23.04.0), the color set in the Branding field is no longer filling in the chat icon as it was previously.…
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How to Invoke OGL from ODASummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): This quick reference guide provides an overview o…
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Chatbot Icon is not visible in the Home pageHi Team, I have made the necessary changes in the HCM Design studio and when I click on the save button chatbot icon is visible but when I click on save and close chatbo…
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ODA returning first name and preferred name in response to questionSummary: When testing ODA before rolling out to our users, it was noted that it was picking up preferred name and first name interchangeably in the response. Content (re…
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Migration of digital assistant from test to productionHi Team, I am facing the below-mentioned errors while migrating the digital assistant from test to production. The below errors are coming when I added the same version …
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Oracle Digital Assistant - Can chatbot be configured to provide different answers based on criteriaSummary: Can Oracle Digital Assistant be configured to provide different answers based on different criteria say an employee based in France searches for legal policy do…
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Oracle SDK to External siteSummary: What are the steps required to add chat Bot option with ODA SDK to External website? Content (required): Version (include the version you are using, if applicab…
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A Welcoming User Experience (web channel only)Summary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): Using a warm welcome to engage with users in a na…
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We are planning to configure ODA icon on Microsoft Sharepoint Pages same as teamsSummary: ODA provides direct chanel for teams but not for sharepoint. so do we need to use Oracle Web Chanel for that? We want to configure ODA icon on sharepoint pages …
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How to get user context while creating a custom skillSummary: We are creating a custom skill so that employees can apply for absence right from the chatbot. Now, in order to hit the REST APIs to get the desired results we …
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HCMV2 skill is not available in skill storeHi Team, I am trying to pull the hcmv2 skill in the digital assistant store, but HCMV2 skill itself is not available in the store. Please provide the necessary steps to …
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Use Chat for HCMSummary This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content Use the HCM Assistant chatbot to get the tasks that need your …Surlina Yin-Oracle 801 views 10 comments 2 points Most recent by VenkatReddy Pulichintha Digital Assistant
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Supporting Preferred NameSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): The HcmV2 skill currently returns the user's Disp…
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Custom skill to responding based on user's countrySummary: Following is the use case : We are building custom skill for multiple countries which will respond with the answer intents created in that skill as per country …
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How to disable the skills apperaing on the chat widget as a welcome messageSummary Not able to disable the Skills from the chat widget as a welcome messageContent Hi, I see the skills inside the Digital assistant Chat widget as a welcome messag…
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ODA language supportSummary The basic (which comes with Core-HR subscription) chat-bot will be native language supported (auto-detects different user languages and responds in same language…Priyanka More-Oracle 88 views 14 comments 0 points Most recent by Kiran-HCM-Oracle Digital Assistant
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Feasiblity check of digital assistantHi Team, Is it feasible to operate the functions of a third party in a digital assistant? Example: If the user asked a query like I want to see ticket info assigned to m…
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How to fetch user's country in Oracle Digital Assistant Custom SkillSummary: We are creating custom skill which responds to questions answer based on user country and answer varies as per country. To achieve this we need API to identify …
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Worked Example: Answer IntentsSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): Use this guided instructions for best practices. …Surlina Yin-Oracle 111 views 3 comments 4 points Most recent by Surlina Yin-Oracle Digital Assistant
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How to hide Logo?Summary: Hi Everyone! How to hide the Digital Assistant logo temporarily.? I tried using HCM design studio. I unchecked both the option. It did not work. Messaging logo …
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Exposing Digital Assistant To external siteSummary: Can we Expose Digital Assistant To external site, like same we have in MYHR with chat icon and all? Content (required): Version (include the version you are usi…
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Use Chatbot for Help DeskSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): To enhance your HR support model, consider implem…
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Use Chat for CareersSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): Utilize the Candidate Experience Assistant to enh…
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No salary record is showing for my direct reporteesSummary: Hi Team, When i asked the salary of my direct reporter, chatbot is showing a response like "There's no salary on record for Emp Deleep Ravichandran". I have che…