Setup
Discussion List
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ODA IssuesSummary: ODA Issues Content (please ensure you mask any confidential information): We are working on enabling ODA for ESS and MSS. While testing we found below issues. 1… -
ODA unable to find employee with special character in name (E.g : Christophe Verchère)Summary: Hello Team, We are implementing for more than 40 countries and some country employees have some special characters in it. When we try to fetch such employee in …
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HCM – Coaches Corner: Oracle Digital Assistant Office Hours 2024Summary: In these sessions, we continue diving into the theme of Employee Experience and Innovation. Playlist: HCM – Coaches Corner: Oracle Digital Assistant Office Hour… -
How to edit Oracle Digital Assistant in redwood pages (visual builder).Summary: I want to know how I can edit Oracle Digital Assistant on redwood pages (using visual builder). Content (required): Version (include the version you are using, … -
How to disable the skills apperaing on the chat widget as a welcome messageSummary Not able to disable the Skills from the chat widget as a welcome messageContent Hi, I see the skills inside the Digital assistant Chat widget as a welcome messag…
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Oracle Digital Assistant - Transcript for conversationsSummary: Can you please let me know if transcripts are available for the conversations occurred during a session through Oracle Digital Assistant? How this functionality…
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ODA Security & FSM Migration: How-to create custom roles then lift and shift across instancesSummary This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content This quick admin user guide shows you How-to create custom rol…Surlina Yin-Oracle 1.8K views 34 comments 25 points Most recent by Rakesh Sreenivasa Digital Assistant
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Use Chatbot for Help DeskSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): To enhance your HR support model, consider implem…Surlina Yin-Oracle 405 views 7 comments 3 points Most recent by Surlina Yin-Oracle Digital Assistant
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Use Chat for Careers V2Summary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers Content (please ensure you mask any confidential information): Use the…
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Enable Oracle Digital Assistant for HCMSummary: Not finding Oracle Applications Cloud in Oracle Cloud Services Content (required): Hello all, We are enabling the Oracle Digital Assistant for a client, followi…
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Rate Your Day: Pulse Touchpoint JourneySummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): HCM customers are encouraged to evaluate Oracle F…
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How to Enable Notification\popups on Digital AssistantSummary: Hi Team, We are enabling the Oracle Digital Assistant in the system and we need to enable one popup notification to employees when they log in to the system and…
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Deep Link in Oracle digital assistant is showing blank windowSummary: When I ask the chatbot to 'Show my onboarding task,' it displays the deep link, but the window that opens when I click on it is blank.
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HCMV2 skill is not available in skill storeHi Team, I am trying to pull the hcmv2 skill in the digital assistant store, but HCMV2 skill itself is not available in the store. Please provide the necessary steps to … -
ODA integration with Teams in Office 365 GCCHSummary: Our company has moved our Office 365 (including Teams) to Microsoft Azure Government Cloud (GCCH). We are starting our ODA implementation, and we were asked to … -
Copilot with Digital AssistantSummary: Possibility to integrate Oracle Digital Assistance with Microsoft Copilot Content (required): Is there any possibility to integrate Oracle Digital Assistance an…
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Possibility to integrate Oracle Digital Assistance with Microsoft CopilotSummary: Possibility to integrate Oracle Digital Assistance with Microsoft Copilot Content (required): Is there any possibility to integrate Oracle Digital Assistance an…
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How to make the Digital Assistant chatbot icon background transparent in HCM in REDWOOD pagesSummary: How to make the Digital Assistant chatbot icon background transparent in HCM in Redwood pages. In non-redwood pages, we can add an html-markup in the template t…
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Configuring Role-specific Contextual AnswersSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): Different responses for the same utterance? This …Surlina Yin-Oracle 166 views 2 comments 3 points Most recent by Surlina Yin-Oracle Digital Assistant
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Possibility to integrate Oracle Digital Assistance with Chat GPTSummary: Possibility to integrate Oracle Digital Assistance with Chat GPT Content (required): Is there any possibility to integrate Oracle Digital Assistance and Chat GP…
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Deploy ODA Custom Components in Kubernetes - OptionsSummary: Our company didn't approve to use the tunneling tool as Oracle documentation suggestion to debug a custom code locally. It seems an option is to use OKE but I'v…
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A Welcoming User Experience (web channel only)Summary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): Using a warm welcome to engage with users in a na…
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Oops I'm encountering a spot of trouble. Please try again later...error in Digital AssistantI am getting "Oops I'm encountering a spot of trouble. Please try again later" error when I choose "create help desk request" in Help Desk skill of Digital Assistant. Pl…
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How to update Extended or Cloned version of the skills?Unable update the latest version of the skill on the extended ODA
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HcmV2 Switching Job Name to Assignment NameSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): There is a requirement to consistently display th…
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How-to: Using publicWorkers REST to fetch Position Name or Business Title or Direct ReporteesSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): In this exercise, you will learn how to make chan…
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Teams Initiation phraseSummary: When we use ODA via MS Teams it seems to be receiving the word "Help" when first installed. How do we change that? Content (required): When we use ODA via MS Te… -
Build flow to check if resource bundle key exsistsSummary: Hello Team, We have built a skill which will provide response based on resource bundle key present and it fails into oops error when the key does not exsist. So…
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Can text appeared while hovering over the DA icon be editable?Can text appeared while hovering over the DA icon be editable? Its Show "Ask" as shown in image attached, can it be changed to any desirable name?
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A Welcoming User Experience (web and teams channels)Summary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): Using a warm welcome to engage with users in a na…