Category 440
Discussion List
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Ask component is missing in digital assistant configuration.Summary: We are currently configuring the Digital Assistant in the HCM Experience Design Studio and have selected the Redwood theme for our interface. However, we have o… -
AI agent studio vs ODAHi Team, Can anyone help me understand difference between ODA and AI agent studio. Can we implement both together and the single chatbot link both together. Any directio…
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Oracle Digital Assistant icon placementWith the recent 25C update, the Oracle Digital Assistant (ODA) has been moved deeper into the application pages. On the All-in-One Evaluations page, the ODA icon now ove… -
How to change branding of Digital Assistant ChatbotHi, They have removed the "Ask Button" configuration in HCM Design Studio. Is there a way to change the brand or widget logo of the chatbot? Thanks, Xena
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why Knowledge Skill is not available in client pod?Summary: Could you please confirm whether the Seeded Knowledge skill is already available in the ODA, or if we need to create knowledge skill? Content (please ensure you…
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Issue with Bot Response After Integrating User Scope Variable Logic in Existing SkillSummary: The logic mentioned below is involving the use of the user scope variable, as recommended by Sandeep from the Oracle team, functioned correctly in isolation and… -
How do you remove the PIN in expense skill?Hi everyone! How to remove the PIN in expense skill? It is in composite bag and I tried setting the "Prompt for Value = false" and instead showing the summary of expense…
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I’m using the default feedback component in ODA. Is there any way to have the feedback in Arabic?I’m using the default feedback component in ODA. Is there any way to have the feedback in Arabic? Since I’m using a resource bundle for bot responses, I can’t enable bot… -
How-To: Config and Deploy your Digital Assistant in just 4 daysSummaryThis is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" ContentCloud customers can activate their ODA instance to make a start,…Dr Surlina Yin-Oracle 3.7K views 35 comments 7 points Most recent by Martin Deh-Oracle Digital Assistant -
Candidate information not fetched in Oracle Digital assistant chatbotSummary: We have configured the Oracle Digital assistant and it works fine for all skills and intents except for Hiring skill (Candidate status Intent and Offers Intent)…
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Digital Assistant check for user having a specific roleDoes anyone have a custom way of checking to see if a User has a specific role assigned to them via the Digital Assistant (either YAML or Flow Designer). Or does anyone …
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Error: "The service limit for embedded custom component service deployments has been exceeded."SummaryThis is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content"The service limit for embedded custom component service deploym…
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LLM Handler not working while deploying on OKEHello, We are trying to do some experimentation around ODA LLM Block. While we managed to migrate from /generate to /chat model by altering the request payload, we encou…
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Possibility to integrate Oracle Digital Assistance with Microsoft CopilotSummary: Possibility to integrate Oracle Digital Assistance with Microsoft Copilot Content (required): Is there any possibility to integrate Oracle Digital Assistance an…Rumaisa Khan 492 views 4 comments 2 points Most recent by Srinivas Nadella Digital Assistant & Mobile
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Chat bot for Helpdesk request creationSummary: When I am try to create a helpdesk request ticket in chat bot. It throws an error: "No matches were found" Content (please ensure you mask any confidential info…
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After disabling the intent also still im able to search the data from the botSummary: Hi Team, Can any one pls help me on this After disabling the intent also still im able to search the data from the bot. Ex: After disabling Show my payslip. sti…
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Multilingual Digital Assistant botSummary: we're not seeing Canadian,French and Spanish in the list of Native support. How should we proceed? Content (please ensure you mask any confidential information)…
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Need to hide some of the Suggestion from the Oracle Digital Assistant.Summary: Hi Experts, Client wishes to hide the questions shown as suggestions but want to use the functionalities. Can this be achieved? Like when we open up the ODA, it…
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Is there any way to mask sensitive data it while generating the usage reportsSummary: We generate ODA usage reports every month. While generating these reports, we can see users' sensitive data like salary information. How can we mask this sensit…
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How to create SR from user responsesSummary: Dear Oracle Support Team, We are currently using a custom Oracle Digital Assistant (ODA) that integrates both HCM and Helpdesk skills. We are exploring a soluti…
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Route user's unanswered query to HelpDesk SkillHi Oracle Team, We have integrated the extended HelpDesk skill into our custom digital assistant. As per our client’s requirement, we need to ensure that any user query …
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Is it possible to increase space allotted to capute insights data in Oracle Digital AssistantSummary: We are looking for details of increasing the allotted space of 100 GB (provision by Oracle as part of license) for capturing the ODA insights. We know that ther…
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You don't have permission to access this informationSummary: Post importing HCM skill v2 from Production to dev instance . We are getting "You don't have permission to access this information" response for most of the que… -
How to position chat bot personalisation underneath skill banners?Summary: Have amended the below setting within HCM Design Studio to enable the chat bot personalisation to appear at the bottom of the skill banners. This doesn't work u…
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How to route user's unanswered query to HelpDesk SkillSummary: Hi Oracle Team, We have integrated the extended HelpDesk skill into our custom digital assistant. As per our client’s requirement, we need to ensure that any us…
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REST API to get conversation session log is always returning not found messageSummary: We are trying to get the session log for a particular session using the REST API /api/v1/bots/sessions/{channelId}/{userId}/{sessionId}/log. Whatever value we g…
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Performance review others (direct reports) - Bug ODASummary: When asking ODA about the performance review of my direct report, I get the response that I have no permission to see this data. This is strange because I can s… -
workforce structure job search in redwood is displaying duplicatesSummary: I am trying to search for a job through workforce structures in redwood page. While I search for one job by passing the job code it is returning two lines with …
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Submitting Multiple receipts in Expense Skill not workingHi everyone, We are implementing the expense skills and while testing I'm encountering an issue with "Upload multiple receipt at once" flow and checking the logs won't g…
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Chatbox not recognizing Expense Type for Expenses creationSummary: We configured the Chatbox for Expenses but is not recognizing the expense type. Is bringing a list of Expense Types but not the one I requested (Association/Due…Pablo Schenquerman 71 views 28 comments 0 points Most recent by Xena Arcabos-133101 Digital Assistant