Category 440
Discussion List
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Facing issue while creating SR by ODA HelpdeskThere was an error rendering this rich post. -
Digital Assistant "Create Help Desk Request" Skill generating blank webpageSummary: A blank webpage is opened when creating a help desk request from the ODA chatbot in Fusion. The expected flow is that the user will ask the DA to create a help … -
Is there a tool available for performing load testing for Oracle Digital AssistantSummary: We are looking for some information on doing some sort of load testing in Oracle Digital Assistant. Please share if there Is a tool available for performing loa… -
How to handle attachments in Visual FlowHi Everyone, When using Visual Flow, how do you handle the attachment sent by the user? My flow is expecting the user's attachment/file but the "attachmentReceived" is n…
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Custom Skill restriction for a specific legal employer in Oracle HCMSummary: I have a use case where the client has multiple legal employers. I am enabling the ODA using the standard out of the box HCM skill only. Can we create a custom …
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Oracle Digital Assistant does not return correct benefit detailsSummary: Hi Team, We have the ODA configured in our non-prod for testing. What I ask the question "What is my medical coverage?" it returns " "The following plans don't …
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Oracle Digital Assistant does not return Benefits detailsWe have the ODA configured in our non-prod for testing. What I ask the question "What is my medical coverage?" it returns " "The following plans don't have providers. Fo… -
Enable Digital Assistant in Supplier PortalSummary: we have PaaS ODA enabled in SaaS, we need to extend ODA on supplier portal, how to do so? Content (please ensure you mask any confidential information): Version…
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ODAcan run (trigger) Business Rules in Oracle EPM using ODA (Oracle Digital Assistant),
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How Can I enable spanish language for Digital Assistant in Expenses?I am implementing the expenses module with the digital assistant (ODA) but I cannot get it to use the native Spanish language. I have looked for the documentation but th…
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Fusion Application Skills/Templates for Oracle Digital Assistant Statement of DirectionSummary: Hi All - This came in mail today fusion-application-skills-templates-for-oracle-digital-assistant-statement-of-direction-and-faq-21nov2025.pdf We are currently …
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Is there any intents to get Business Title and Job Code details in oracle digital assistant?Summary: Is there any intents that allows us to check both our own and others business title and job code in oracle digital Assistant? Content (please ensure you mask an…
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Deploy an ODA Chatbot powered by Generative AI Agents Testing FailsSummary: Testing Fails when Integrating ODA Chatbot powered by Generative AI Agents RAG Based. in UK South Region I Have below setting for Rest Api service End Point- ht…
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Error Occurs When Adding Default Feedback Component in ODA FlowSummary: https://us.v-cdn.net/6034893/uploads/GDR4B0FESCT3/feedback-skill-281-0-29.zip Hi Team, I’m encountering an error whenever I add the default Feedback component t…
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There is an error with sourceCd parameter in Helpdesk Skill 25AHi, We are doing some testing with the latest update of the ODA for 25A, upon testing we saw 2 issues: 1. Create a ticket > add description > add category > submit > ODA…
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issue in integration of oda with vbcsSummary: in vbcs i am trying to integrate oda via websdk…oda is connected and responded as expected in preview..but in staged environment audio output works like i can h…
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ODA chatbot Messages are not rendering in MS Teams ChannelHello there. I have developed a chatbot for a client using Oracle Digital Assistant Platform. Now, I want that same bot to be in Microsoft Teams Channel. For that I have… -
Oracle Digital Assistant icon placementWith the recent 25C update, the Oracle Digital Assistant (ODA) has been moved deeper into the application pages. On the All-in-One Evaluations page, the ODA icon now ove… -
ORC/Onboarding deeplinks are not redirecting to Redwood Pages (from Oracle Digital Assistant)Summary: While working on ORC module, we have noticed that there are few deeplinks that are meant for Responsive Pages only and not for Redwood. Even the Oracle Digital …
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customizing delivered project management skillSummary: Customizing the delivered Project Management skill is not working — it’s returning a “couldn’t connect to application” error. Content (please ensure you mask an…
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Enabling Live Agent Transfer in Oracle Digital Assistant (ODA) with Fusion B2B ServiceSummary: We are currently using Oracle Fusion B2B Service and have Oracle Digital Assistant (ODA) for customer interactions. I’m looking to enable a feature where the ch…
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Inconsistent ODA responsesSummary: ODA Response - Inconsistent behavior Content (please ensure you mask any confidential information): Hi All – I’ve been testing the out-of-the-box FA Digital Ass…
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ODA is showing status for only few projectsSummary: When I ask ODA to list/show all my projects, it's showing only 3 projects saying here is the status for a few of your projects. How can we get status for all th…
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can we change default utterances font size in widgetSummary: can we change default utterances font size in widget? Content (please ensure you mask any confidential information): Version (include the version you are using,…
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Issue with Bot Response After Integrating User Scope Variable Logic in Existing SkillSummary: The logic mentioned below is involving the use of the user scope variable, as recommended by Sandeep from the Oracle team, functioned correctly in isolation and… -
Guide for updating clone version?Summary: I need to update our cloned assistant of FADigitalAssistant to the latest version but I have only ever updated extended versions before i.e. rebasing. Can anyon…
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How to add a new section and questions in the section in ODA?Summary: We want to create a new section named as PensionBenefits and then to add questions in this section? Please provide some help or documents to check. Thanks Conte…
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when clicked on Email, opening two windows one is blank google chrome and other is outlook window.Summary: when we click on Email Adress link as a answer for the question "show me my email" it is opening two windows. Content (required): We need only outlook window to… -
Does AI Agent/Assistant replaces Oracle Digital Assistant?Summary: Hi, Since Oracle AI Agents are the new assistants and it looks like it can replace Oracle Digital Assistants? What are your thoughts? Thank you, Evan Content (p… -
Duplicate chat iconSummary: We are observing Duplicate chat icons on the Maintenance pages. Content (please ensure you mask any confidential information): We dragged the chat icon to a dif…