Category 440
Discussion List
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Deploy an ODA Chatbot powered by Generative AI Agents Testing FailsSummary: Testing Fails when Integrating ODA Chatbot powered by Generative AI Agents RAG Based. in UK South Region I Have below setting for Rest Api service End Point- ht… -
Error Occurs When Adding Default Feedback Component in ODA FlowSummary: https://us.v-cdn.net/6034893/uploads/GDR4B0FESCT3/feedback-skill-281-0-29.zip Hi Team, I’m encountering an error whenever I add the default Feedback component t…
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There is an error with sourceCd parameter in Helpdesk Skill 25AHi, We are doing some testing with the latest update of the ODA for 25A, upon testing we saw 2 issues: 1. Create a ticket > add description > add category > submit > ODA…
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issue in integration of oda with vbcsSummary: in vbcs i am trying to integrate oda via websdk…oda is connected and responded as expected in preview..but in staged environment audio output works like i can h…
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ODA chatbot Messages are not rendering in MS Teams ChannelHello there. I have developed a chatbot for a client using Oracle Digital Assistant Platform. Now, I want that same bot to be in Microsoft Teams Channel. For that I have… -
Oracle Digital Assistant icon placementWith the recent 25C update, the Oracle Digital Assistant (ODA) has been moved deeper into the application pages. On the All-in-One Evaluations page, the ODA icon now ove… -
ORC/Onboarding deeplinks are not redirecting to Redwood Pages (from Oracle Digital Assistant)Summary: While working on ORC module, we have noticed that there are few deeplinks that are meant for Responsive Pages only and not for Redwood. Even the Oracle Digital …
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customizing delivered project management skillSummary: Customizing the delivered Project Management skill is not working — it’s returning a “couldn’t connect to application” error. Content (please ensure you mask an…
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Enabling Live Agent Transfer in Oracle Digital Assistant (ODA) with Fusion B2B ServiceSummary: We are currently using Oracle Fusion B2B Service and have Oracle Digital Assistant (ODA) for customer interactions. I’m looking to enable a feature where the ch…
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Inconsistent ODA responsesSummary: ODA Response - Inconsistent behavior Content (please ensure you mask any confidential information): Hi All – I’ve been testing the out-of-the-box FA Digital Ass…
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ODA is showing status for only few projectsSummary: When I ask ODA to list/show all my projects, it's showing only 3 projects saying here is the status for a few of your projects. How can we get status for all th…
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can we change default utterances font size in widgetSummary: can we change default utterances font size in widget? Content (please ensure you mask any confidential information): Version (include the version you are using,…
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Issue with Bot Response After Integrating User Scope Variable Logic in Existing SkillSummary: The logic mentioned below is involving the use of the user scope variable, as recommended by Sandeep from the Oracle team, functioned correctly in isolation and… -
Guide for updating clone version?Summary: I need to update our cloned assistant of FADigitalAssistant to the latest version but I have only ever updated extended versions before i.e. rebasing. Can anyon… -
Is there any way to mask sensitive data it while generating the usage reportsSummary: We generate ODA usage reports every month. While generating these reports, we can see users' sensitive data like salary information. How can we mask this sensit…
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How to add a new section and questions in the section in ODA?Summary: We want to create a new section named as PensionBenefits and then to add questions in this section? Please provide some help or documents to check. Thanks Conte…
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when clicked on Email, opening two windows one is blank google chrome and other is outlook window.Summary: when we click on Email Adress link as a answer for the question "show me my email" it is opening two windows. Content (required): We need only outlook window to… -
Does AI Agent/Assistant replaces Oracle Digital Assistant?Summary: Hi, Since Oracle AI Agents are the new assistants and it looks like it can replace Oracle Digital Assistants? What are your thoughts? Thank you, Evan Content (p… -
Duplicate chat iconSummary: We are observing Duplicate chat icons on the Maintenance pages. Content (please ensure you mask any confidential information): We dragged the chat icon to a dif…
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ODA test Script Error: failed to look up country. Impersonation abortedSummary: When running the test scripts of the Digital assistant all the tests for all the skills are resulting in failures with the following error - "failed to look up …Keerthi Chinthapatla 11 views 4 comments 0 points Most recent by Martin Deh-Oracle Digital Assistant -
Oracle Digital Assistance iconWith the 24B release, users are suddenly seeing the Oracle Digital Assistance on each page within the UI. What is causing this to happen? Skills are not being used and t…
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Helpdesk Category- Digital AssistantHi Oracle Experts, In ODA, when we try to create Helpdesk requests, it asks to provide the Category. When the end user provides a combination of words in Category, the O…
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Can we use customized chat bot to do core hr transactions like absence or document of records?Summary: Custom chatbot for performing Absence and Document of Records transactions Content (please ensure you mask any confidential information): We have our own custom…
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How to disable/hide ODA Chat Widget icon through configuration changes?Summary: How to disable/hide ODA Chat Widget icon through configuration changes? Content (please ensure you mask any confidential information): Instead of removing the r…
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how to add minimize button to FADigitalAssistant widget in fusion ?Summary: How to add minimize button to FADigitalAssistant widget ? Also, I could add speech button through design studio, it didn't show any note for additional subscrip…
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Issue with "Search Jobs" in Digital Assistantwithing the Oracle Digital Assistant, all the skills and tasks are working as expected, except the Search for Jobs task under the InternalCandidateExperienceV2. Could an…
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Ask component is missing in digital assistant configuration.Summary: We are currently configuring the Digital Assistant in the HCM Experience Design Studio and have selected the Redwood theme for our interface. However, we have o…
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AI agent studio vs ODAHi Team, Can anyone help me understand difference between ODA and AI agent studio. Can we implement both together and the single chatbot link both together. Any directio…
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How to change branding of Digital Assistant ChatbotHi, They have removed the "Ask Button" configuration in HCM Design Studio. Is there a way to change the brand or widget logo of the chatbot? Thanks, Xena
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why Knowledge Skill is not available in client pod?Summary: Could you please confirm whether the Seeded Knowledge skill is already available in the ODA, or if we need to create knowledge skill? Content (please ensure you…