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To ensure that questions get required attention from community members and are NOT left unanswered, it’s important for the author to indicate (by selecting “Yes” or “No” when prompted) whether the question was answered. (newly added) Please note that it is also important to respond to EACH comment your question receives. Your Yes or No response ensures an accurate status for your question.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Configuring Role-specific Contextual Answers
Summary:
This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers"
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Different responses for the same utterance?
This step-by-step setup guide demonstrates how the user's role is initially evaluated to determine the appropriate response. In this vacation balance scenario, employees with the security role will be directed to the eBusiness application; otherwise, the standard response will be provided.
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