Category 440
Discussion List
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Duplicate chat iconSummary: We are observing Duplicate chat icons on the Maintenance pages. Content (please ensure you mask any confidential information): We dragged the chat icon to a dif… -
ODA test Script Error: failed to look up country. Impersonation abortedSummary: When running the test scripts of the Digital assistant all the tests for all the skills are resulting in failures with the following error - "failed to look up …Keerthi Chinthapatla 12 views 4 comments 0 points Most recent by Martin Deh-Oracle Digital Assistant -
Oracle Digital Assistance iconWith the 24B release, users are suddenly seeing the Oracle Digital Assistance on each page within the UI. What is causing this to happen? Skills are not being used and t…
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Helpdesk Category- Digital AssistantHi Oracle Experts, In ODA, when we try to create Helpdesk requests, it asks to provide the Category. When the end user provides a combination of words in Category, the O…
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Can we use customized chat bot to do core hr transactions like absence or document of records?Summary: Custom chatbot for performing Absence and Document of Records transactions Content (please ensure you mask any confidential information): We have our own custom…
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How to disable/hide ODA Chat Widget icon through configuration changes?Summary: How to disable/hide ODA Chat Widget icon through configuration changes? Content (please ensure you mask any confidential information): Instead of removing the r…
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how to add minimize button to FADigitalAssistant widget in fusion ?Summary: How to add minimize button to FADigitalAssistant widget ? Also, I could add speech button through design studio, it didn't show any note for additional subscrip…
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Issue with "Search Jobs" in Digital Assistantwithing the Oracle Digital Assistant, all the skills and tasks are working as expected, except the Search for Jobs task under the InternalCandidateExperienceV2. Could an…
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Ask component is missing in digital assistant configuration.Summary: We are currently configuring the Digital Assistant in the HCM Experience Design Studio and have selected the Redwood theme for our interface. However, we have o…
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AI agent studio vs ODAHi Team, Can anyone help me understand difference between ODA and AI agent studio. Can we implement both together and the single chatbot link both together. Any directio…
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How to change branding of Digital Assistant ChatbotHi, They have removed the "Ask Button" configuration in HCM Design Studio. Is there a way to change the brand or widget logo of the chatbot? Thanks, Xena
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why Knowledge Skill is not available in client pod?Summary: Could you please confirm whether the Seeded Knowledge skill is already available in the ODA, or if we need to create knowledge skill? Content (please ensure you…
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How do you remove the PIN in expense skill?Hi everyone! How to remove the PIN in expense skill? It is in composite bag and I tried setting the "Prompt for Value = false" and instead showing the summary of expense…
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I’m using the default feedback component in ODA. Is there any way to have the feedback in Arabic?I’m using the default feedback component in ODA. Is there any way to have the feedback in Arabic? Since I’m using a resource bundle for bot responses, I can’t enable bot… -
How-To: Config and Deploy your Digital Assistant in just 4 daysSummaryThis is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" ContentCloud customers can activate their ODA instance to make a start,…Dr Surlina Yin-Oracle 3.8K views 35 comments 7 points Most recent by Martin Deh-Oracle Digital Assistant -
Candidate information not fetched in Oracle Digital assistant chatbotSummary: We have configured the Oracle Digital assistant and it works fine for all skills and intents except for Hiring skill (Candidate status Intent and Offers Intent)…
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Digital Assistant check for user having a specific roleDoes anyone have a custom way of checking to see if a User has a specific role assigned to them via the Digital Assistant (either YAML or Flow Designer). Or does anyone …
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Error: "The service limit for embedded custom component service deployments has been exceeded."SummaryThis is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content"The service limit for embedded custom component service deploym…
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LLM Handler not working while deploying on OKEHello, We are trying to do some experimentation around ODA LLM Block. While we managed to migrate from /generate to /chat model by altering the request payload, we encou…
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Possibility to integrate Oracle Digital Assistance with Microsoft CopilotSummary: Possibility to integrate Oracle Digital Assistance with Microsoft Copilot Content (required): Is there any possibility to integrate Oracle Digital Assistance an…Rumaisa Khan 529 views 4 comments 2 points Most recent by Srinivas Nadella Digital Assistant & Mobile
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Chat bot for Helpdesk request creationSummary: When I am try to create a helpdesk request ticket in chat bot. It throws an error: "No matches were found" Content (please ensure you mask any confidential info…
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After disabling the intent also still im able to search the data from the botSummary: Hi Team, Can any one pls help me on this After disabling the intent also still im able to search the data from the bot. Ex: After disabling Show my payslip. sti…
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Multilingual Digital Assistant botSummary: we're not seeing Canadian,French and Spanish in the list of Native support. How should we proceed? Content (please ensure you mask any confidential information)…
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Need to hide some of the Suggestion from the Oracle Digital Assistant.Summary: Hi Experts, Client wishes to hide the questions shown as suggestions but want to use the functionalities. Can this be achieved? Like when we open up the ODA, it…
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How to create SR from user responsesSummary: Dear Oracle Support Team, We are currently using a custom Oracle Digital Assistant (ODA) that integrates both HCM and Helpdesk skills. We are exploring a soluti… -
Route user's unanswered query to HelpDesk SkillHi Oracle Team, We have integrated the extended HelpDesk skill into our custom digital assistant. As per our client’s requirement, we need to ensure that any user query …
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Is it possible to increase space allotted to capute insights data in Oracle Digital AssistantSummary: We are looking for details of increasing the allotted space of 100 GB (provision by Oracle as part of license) for capturing the ODA insights. We know that ther…
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You don't have permission to access this informationSummary: Post importing HCM skill v2 from Production to dev instance . We are getting "You don't have permission to access this information" response for most of the que… -
How to position chat bot personalisation underneath skill banners?Summary: Have amended the below setting within HCM Design Studio to enable the chat bot personalisation to appear at the bottom of the skill banners. This doesn't work u…
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How to route user's unanswered query to HelpDesk SkillSummary: Hi Oracle Team, We have integrated the extended HelpDesk skill into our custom digital assistant. As per our client’s requirement, we need to ensure that any us…