Category 440
Discussion List
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Problems generating an employment certificate as a document type record in ODASummary: We are using the "Request Letter" skill to generate employment certificates of different types. The problem is that it only works with some, and others fail to … -
Internal Candidate Experience V2 Skill - Not working properlyI'm a new developer working with the Oracle Digital Assistant and I'm hoping for some guidance. We are currently implementing the out-of-the-box "Candidate Experience V2…
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ODA Salary Intent not working as expectedODA is not returning salary amount when Employees enter 'Show my Salary'. They have the ability to see this manually via Me > Show More > My Compensation. They also have…
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SSO configuration failure in ODAHi, We are trying to configure SSO for Oracle Digital Assistant (ODA) when deploying a bot to Microsoft Teams. The Oracle documentation instructs us to configure the App…
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How to change, resize and reposition the chatbot icon in Oracle HCM CloudSummary: Currently we are not able to change, resize and reposition the chatbot icon in Oracle HCM Cloud. Content (please ensure you mask any confidential information): …
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Unable to pull latest version FADigitalAssistant from store.Summary: Unable to pull latest version FADigitalAssistant from store. version:"25.07.03" | platform version:25.02 Error: Couldn't install digital assistant FADigitalAssi…
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Unable to Extend or Clone latest version of Candidate Experience V2 skill?Summary: Unable to Extend or Clone latest version of Candidate Experience V2 skill. version : "25.07.03" | platform version: "24.08" On Cloning, Getting Error: An intern…
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Documents of Records in Digital AssistantSummary: Creating document of records by digital assistant. Content (please ensure you mask any confidential information): We have been wondering if there is a functiona…
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ADD WORK SUMMARY TO JOB APPLICATIONS USING AI ASSIST featureSummary: We have enabled "ADD WORK SUMMARY TO JOB APPLICATIONS USING AI ASSIST" feature but we are getting this issue - Hmm, you did well, but I seem to struggle. I coul… -
ODA IssueWe are receiving the below error for seeded and customized DA in production for HCM: Unable to route message. Please contact support. We are using latest version of FADi…
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Can we notify the user via email through engagement engine when the session is timedout(Persistence)Can we notify the user via email through engagement engine embedded service when the session is timed out that is Persistence TimeoutPradeepGoud 1 view 1 comment 0 points Most recent by Madalina Danis-Support-Oracle Digital Assistant
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Digital Assistance - case sensitiveAs utterances added into Digital Assistant are case sensitive, if user does not use the exact case on certain prompts, desired results are not returned For example, utte… -
Has anyone experienced success in utilising ODA to reduce HRHD Service Requests?I'm working on improving our ODA with a goal of reducing the volume of queries recieved by our HR Shared Services team that could have easily been handled by ODA. Has an…Cameron.H 42 views 1 comment 0 points Most recent by Elaine Leffler-Support-Oracle Digital Customer Service -
Oracle Digital Assistant - UK date formatWithin ODA settings, is it possible to amend default US date format of MM/DD/YYYY to UK date format of DD/MM/YYYY? If so, how is this achieved? Example user interaction:…
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How to disable a particular skills appears in chat bot.Summary: Hi Team, When ever bot is opened , i'm seeing the expenses , FAQ's Expenses and HCM Knowledge. Can we disable the respectively skills. As per screen shot Conten…
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user Feedback error message "the field with the name return is not allowedSummary: in the Visual flow designer when i add the getuserFeedback component at the end which has a transition set to End Flow(implicit) I see an error on the flow. Con…Alan Livingstone-Oracle 1 view 1 comment 0 points Most recent by Martin Deh-Oracle Digital Assistant
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Out of the box Digital Assistant is not respondingSummary: Hi Team, We are working on a new instance where we pulled FADigitalAssiatant for using the Approvals and Hcm Skills. The issue that we are facing is when we map…
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ODA dynamic Welcome Message and Locale Depend on User's Login LanguageHello everyone, we've customized DA to work with multilingual and it's working fine now, In HCM design studio configuration, these fields: how to make these configuratio…
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Use Chatbot for Help DeskSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): To enhance your HR support model, consider implem…Dr Surlina Yin-Oracle 1.7K views 18 comments 3 points Most recent by muhammad ameen Digital Assistant -
Error creating a Helpdesk Request using Digital AssistantWe are getting this error in ODA 24.10 while trying to create Helpdesk Request. Anyone got this error and would like to share the resolution. Error message: Oops I'm enc…
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Unable to disable or delete skills in FADigitalAssistantSummary: We just started enabling and pulling FADigitalAssistant • 25.07.03. We are not using Sales, Accounting and some other modules in FA so we need to disable those …
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Is there any way to Migrate ODA complete Set up from one POD to Other POD?Summary: Is there any way to Migrate ODA complete Set up from one POD to Other POD? Content (please ensure you mask any confidential information): Version (include the v…
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Can we rename Oracle digital assistantSummary Do we have the possibility of naming the ODA chatbot to something like Siri, Gemini etc. Please advise. Content (please ensure you mask any confidential informat… -
How to stop ODA chatbot to respond back with resignation link while asking - Apply LeaveSummary: How to stop ODA chatbot to respond back with resignation link while asking - Apply Leave or Apply PTO? Content (please ensure you mask any confidential informat…
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I am not able to get ODA ask button on home page. It is visible on all other pages.Summary: Hi Team, We have configured Oracle Digital Assistant in Test environment. All the configurations done are working fine. The only issue we are facing is that the…Sonam Gangwar-Oracle 16 views 2 comments 0 points Most recent by Sonam Gangwar-Oracle Digital Assistant
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Knowledge Search Links from ODA Opens Classic Page instead of Redwood UXSummary: When using the knowledge search functionality through ODA, the classic pages are being displayed when the user clicks on "Open Link" from the search results dis… -
Expense Attachments are not recognized by Digital Assistant. Getting this message:Summary: Expense Attachments are not recognized by Digital Assistant. Getting this message: I haven't learned how to do that yet. Here are some things you can do. Any id…
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How can we implement LLM in ODA?Summary: We have a requirement to explore AI capabilities of ODA. Do we have any user guide to implement LLM in ODA. Looking for step by step guide for implementation. C…
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Custom Intent for Work SchedulesSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (please ensure you mask any confidential information): Throug…
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Do we have document to show LLM call from ODA?Summary: I want to invoke Cohere LLM from ODA and use the response to send an email to user. Is there any documentation available to show step by step invoking process o…