Category 440
Discussion List
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How to add an option to Exit Conversation after each response or flow?Summary and Content: As per business requirement, we are checking feasibility to add an option after each flow ends. This option will help users to navigate to the initi… -
I can find the articles in ODA but not able to view themSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…Mriga Bharti 1 view 1 comment 0 points Most recent by Madalina Danis-Support-Oracle Digital Assistant
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Skill Required to access Talent Profile details from the Digital AssistantSummary: Unable to access Talent Profile related items from the Oracle Digital Assistant Content (please ensure you mask any confidential information): We have a need to…Ashish Kumar Pandey 1 view 1 comment 0 points Most recent by Madalina Danis-Support-Oracle Digital Assistant -
Can we enable External Career Site alone in Oracle Digital AssistantSummary: Hi Team, Can we enable External Career Site alone in Oracle Digital Assistant. If "YES" , May i know whether the config is same like HCM v2. Thanks Dharma Conte…
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Customized InsightsSummary: Can we add extra column say business in Insight Export in HCM Skill Content (please ensure you mask any confidential information): Version (include the version …
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Feedback Options Not Displaying in Digital Assistant Skill FlowImplementing Feedback using Custom Metrics - Thumbs up Thumbs down. I am working on a custom skill for Oracle Digital Assistant (ODA), and I'm facing an issue where feed…
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How-to: Measure User SatisfactionSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): Customers can now utilize the Feedback system com…Dr Surlina Yin-Oracle 421 views 11 comments 0 points Most recent by Amandeep Kumar Digital Assistant -
Use Chatbot for Help DeskSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): To enhance your HR support model, consider implem…
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ODA rebase and Update processSummary Rebasing is failing and lots of error messages that mean nothing at all Content To be honest, I'm losing the will to live with the DA. I have so many problems an… -
How to enable on disable chat widget settings in runtime/dynamicallyWe would like to enable or disbale attachment symbol from chatwidget in run time based on custom properies.
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Candidate Experience V2 Skill and ODA published on Career Site- NOT WORKINGTeam, We have deployed a digital assistant on Career Sites, but the bot is not giving any response. It tries to type (atleast it shows that way), but there are no respon…
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How to make the Digital Assistant chatbot icon background transparent in HCM in REDWOOD pagesSummary: How to make the Digital Assistant chatbot icon background transparent in HCM in Redwood pages. In non-redwood pages, we can add an html-markup in the template t…
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24D HCM theme issue when Digital assistant theme changed from redwoodSummary: In our test environment when we switched the ODA theme to classic or Default from Redwood, it switches the HCM page theme to classic when browsing back from red…
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Use Chat for Internal Candidate Experience V2Summary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers Important Notices: The redesigned Internal Candidate Experience V2 is …Dr Surlina Yin-Oracle 281 views 10 comments 0 points Most recent by Hakeel Khan-Oracle Digital Assistant
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ODA flow step to send email with summary of recent conversation / question responsesSummary: We are looking for a way to ask the user a number of questions and then bundle up the responses into an email and send to our HR team for case management (we ar… -
Global Client - Enabling Candidate experience skill for a Targeted GeographySummary: We have a client who is spread across North America and EMEA and they want to only implement the Candidate Experience skill only for North america. They only ha… -
Unable to add extended skill to the DASummary: Error pop-up when try to add an extended skill to the digital assistant Content (please ensure you mask any confidential information): Hi all, To make custom ch…
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how to make BOT prompt message if user wish to EXIT if he is IDLEhow to make BOT prompt message if user wish to EXIT if he is IDLE . Currently BOT showing SESSION EXPIRY message only after user types after Session got Expired
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Weird Behaviour. BOT showing ThankYou response even for Correct QuerySummary: BOT behaving Inconsistently. Once BOT shows ThankYou response , it keeps on responding Thank You message even for Correct Query that was giving right response b…
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Performance review others (direct reports) - Bug ODASummary: When asking ODA about the performance review of my direct report, I get the response that I have no permission to see this data. This is strange because I can s… -
Oracle Digital assistant- modify the hcm custom componentI am currently working with the HCM skill pulled from the Skill store and have encountered an issue while attempting to modify the hcm custom component. In the editing s…
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Response payload exceeds the max size ErrorSummary: I am trying to fetch the response from the REST API- /hcmRestApi/resources/11.13.18.05/workers?expand=workRelationships.assignments.managers But getting an erro…
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unable to update chat title in oracle digital assistantNot able to find the curent chat title that my ChatBOT holds which I need to update to some other. Previously I used User Interface Tool, but this showing my 0 records n…
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Oops I'm encountering a spot of trouble. Please try again later...error in Digital AssistantI am getting "Oops I'm encountering a spot of trouble. Please try again later" error when I choose "create help desk request" in Help Desk skill of Digital Assistant. Pl…
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Can we delete bulk lookup values?Summary: We have a requirement where we need to delete the values from the lookup and the count of these values is very large. Do we have any option where we can delete …
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Approval skill showing duplicate entry when checking task submission statusSummary: Approval skill showing duplicate entry when checking task submission status and also showing technical error after approval. Content (please ensure you mask any…
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Export application services to ODAHi Team, Does anyone know how to export a custom PeopleSoft Application Services to ODA? Thanks
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ODA SDK integration Android / iOSSummary: Hi Team, I have followed the ODA SDK integration Android/iOS with the client authentication enabled option. I am generating the JWT token and passing it to the …Sai Vijaya Lakshmi 21 views 3 comments 0 points Most recent by Dr Surlina Yin-Oracle Digital Assistant
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Configuring Role-specific Contextual AnswersSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): Different responses for the same utterance? This …