Oracle Conversational AI, Oracle Digital Assistant and Chatbot
We need some more information on below area.
#1. Oracle Digital Assistant, Chatbot - Conversational AI
As per the Oracle Documentation, it says "If you have an Oracle Cloud HCM account that comes with a pre-provisioned instance of Oracle Digital Assistant (ODA), you also get a ready-to-use digital assistant called FADigitalAssistant."
Oracle Digital Assistant Product Types (Service & Provisioning) as below.
1.Individual service: When you order Digital Assistant as an individual service, you typically provision such instances yourself.
2.Paired with Fusion-based Cloud applications: You can get Digital Assistant in this way when you have Fusion-based Oracle Applications Cloud services (such as Sales Cloud or HCM Cloud). When you get ODA in this form, it is automatically provisioned for you. You give team members access to the instance in the IDCS application for the instance.