issue in integration of oda with vbcs

Summary:

in vbcs i am trying to integrate oda via websdk…oda is connected and responded as expected in preview..but in staged environment audio output works like i can hear the content but not able to physically see it(main content is missing in ui)

Content (please ensure you mask any confidential information):

<oj-vb-content config="[[vbApplication]]"></oj-vb-content>

    if (typeof WebSDK === 'undefined') {

        console.error('ODA WebSDK (web-sdk.js) has not loaded correctly.');


        return;

    }


    var baseUrl = (typeof window.vbInitConfig !== 'undefined' && window.vbInitConfig.BASE_URL_TOKEN) 

    ? window.vbInitConfig.BASE_URL_TOKEN 

    : '';


    var chatWidgetSettings = { 

        containerId: 'oda-container',

        URI: 'my uri',

        channelId: 'my channelid',