Digital Assistant
Discussion List
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How to integrate a Custom Skill with Oracle Digital AssistantSummary: We have created a Custom skill which is responding fine if we are checking it separately but when we are adding the same skill with ODA(Standard one for HCM) , … -
Change Management workflowSummary: Hi Surlina/Patrick and team, See if you guys can please help us! We are looking for a change management workflow in order to get a better understanding of the r… -
How do we address employee with ODA using their preferred name?Summary: Need to address employee by preferred name in ODA widget Content (required): We are implementing ODA and I have changed the greeting to address the employee by … -
Deploy a custom ODA Web SDK in Fusion ApplicationSummary: Hello Team, We are looking for a workaround to deploy a custom ODA Web-SDK in the Fusion Application apart from using the in-built "Digital Assistant Configurat…
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HCM Standard SkillSummary When will the standard HCM skill in Italian be available?Version 20.08
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Opinions pleaseSummary Opinions of HCM Digital AssistantContent Hello, Please can I have opinions on HCM Digital Assistant? Have you found it beneficial to roll out in your organisatio…
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Digital Assistant - QueriesSummary: Dear Team, Please help me to understand the below details on Oracle Digital Assistant. Chat Bot is not visible or not showing in the Fusion instance When iam do…
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Capabilities of Digital AssistantSummary: Hello, I am not technical enough to understand whether the following is possible by configuring the digital assistant specifically for recruitment: Candidate sc… -
Customizing delivered Helpdesk Skills & IntentSummary: Customizing delivered Helpdesk Skills & Intent Content (required): Hi Team, @Surlina Yin-Oracle We are implementing Helpdesk and Digital Assistant for HCM. As p… -
Chatbot integration with FusionSummary Chatbot integration with FusionContent Hi everybody Does anyone have any experience on how to integrate chatbots with Fusion? I can't seem to find any guide or t…
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Resource Bundle is undefinedSummary: I am creating new resource bundle in ODA skill HCMV2 and referring it in the component "hcm_absence_balance.js" But its showing undefined in the ODA response. I… -
How to display the user's name in the welcome messageContent When a user first opens the HCM Digital Assistant dialog they are greeted with the default message: " I'm here to help! Here are some things you can do:" This is… -
How to call the REST API and print the response back in chatbot from Oracle Digital AssistantSummary: I'm working on creating a custom skill to apply leaves from ODA. Found an "API Services" option under settings and also found call rest services components in t…
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HCM Assistant Learning Path 1 - Config (Getting Started)Summary This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content Watching Time: 27 minutes (https://videohub.oracle.com/media/H… -
How to build question with response as media(video, PDF, Image, Etc)Summary: We want to build a question which response back with the media(E.g : When end user search for "What is my HR Policy?", Bot respond with the HR POLICY document i…
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Filtering Job Requisitions by Location Not WorkingSummary: The JobSearch intent in the Internal Recruiting Skill is meant to be able to filter based on location. We can select a location and see the variables being set,…
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Expenses Policy URLSummary: The expenses policy intent within the expenses skill points to a URL for the policy document. How do I find where that is updated? Content (required): The expen…
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Can the ODA icon be moved or removed from mobile app or responsive pages on mobile?Summary: The ODA icon is fixed in place (is this maybe a setting our team enabled?) and it compounds the challenge of the limited screen real estate when trying to use m… -
Standard ODA Skill for OLCSummary: Please advise if there is any standard ODA Skill which can be enabled for Learning Cloud? Content (required): Version (include the version you are using, if app… -
Is there a way to change Employee to Team Member in ODA response?Summary: Our client uses Team Member for Employee and Worker, In ODA, Employee and Worker is mentioned in responses. The requirement is to change Employee and Worker to …
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How Can we Enable Dark Mode in Oracle SaaS Application for a single userSummary: We have a user who for health reasons needs to switch all application's into Dark mode. This has been switched on in the browser but has not taken effect in the…
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Is there a document for creating a report for Oracle Digital AssistantSummary: We have received a requirement from one of our clients and they want to create a report for ODA Content (required): Basic requirements from the report - What qu…
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How to get the public IP address of an ODA instance for whitelistingContent For SaaS customers using the Digital Assistant, if you have IP whitelisting in place on your SaaS instance, you will need to add the public-facing IP address of …
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Is there any document on dialog flow based on utterance?Summary: We are looking to understand the response of ODA for different utterance? Once we know the reponse of ODA based on different request/utterance, we may need to d…
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Chat widget appearnce issue after 22c patchSummary: Content (required): With the recent release 22c, there is change in chat widget cards how they show up to end user. It is showing one full card skill and partia…
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How to enable manager actions (MSS) directly on the Digital assistant after welcome noteSummary Attached is the screenshot we got from internet. It’s basically Manager actions (MSS) which are part of HCM. Eg Transfers, Directory etc. We are not certain this…
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How to customize the visibility of one leave type from the ODA intentsSummary: The requirement is to disable the visibility of one leave type from the absence plan when requested for the total number of leaves available. Where, when the em…
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Where do you update "Chat Title" in External Candidate Experience DA?Summary: I am working on enabling the external candidate experience DA. But it says at top of the pop up window "Chat Title" I can figure out where I can change this Con… -
List of all the skills available in Oracle Digital AssistantSummary: Is there any documentation available on the pre-defined skills in Digital Assistant Content (required): Is there any documentation available on the pre-defined …
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Oracle Digital Assistant - Ability to search documents outside HCM and integrate with SharepointSummary: We know the feasibility of providing providing document as link but without using hyperlink, can chatbot be integrated with documents that are stored outside HC…