Get Started: AI Resources for Oracle Cloud HCM – Go Here
Progress with Redwood: Redwood Resources for Oracle Cloud HCM - Go Here
Progress with Redwood: Redwood Resources for Oracle Cloud HCM - Go Here
To ensure that questions get required attention from community members and are NOT left unanswered, it’s important for the author to indicate (by selecting “Yes” or “No” when prompted) whether the question was answered. (newly added) Please note that it is also important to respond to EACH comment your question receives. Your Yes or No response ensures an accurate status for your question.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Digital Assistant
Discussion List
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There is an error with sourceCd parameter in Helpdesk Skill 25AHi, We are doing some testing with the latest update of the ODA for 25A, upon testing we saw 2 issues: 1. Create a ticket > add description > add category > submit > ODA… -
HCM Knowledge skil on FADigitalAssistant with 25A updateHi, I noticed that the HCM Knowledge skill has been removed, and the 'Do a search' intent has been moved to Helpdesk but is currently disabled. Could you kindly clarify …
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How do I deploy a Digital Assistant to my Dev EnvironmentSummary: Currently, the Digital Assistant/ HCM Skill is working as expected in my production environment, however I would like to also have it working in one of my dev e… -
ORC/Onboarding deeplinks are not redirecting to Redwood Pages (from Oracle Digital Assistant)Summary: While working on ORC module, we have noticed that there are few deeplinks that are meant for Responsive Pages only and not for Redwood. Even the Oracle Digital …
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Digital Assistant and JourneysSummary Trying to point the DA at the journeys page. It sends to onboarding page, but we turned it off to use journeysContent Can anyone help with how to point our DA to… -
Restrict Oracle Digital Assistant responses based upon business unitIs it possible to restrict responses provided through Digital Assistant based upon a user's business unit, and what is the best method to achieve this? For example, user… -
How to add an option to Exit Conversation after each response or flow?Summary and Content: As per business requirement, we are checking feasibility to add an option after each flow ends. This option will help users to navigate to the initi…
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Skill Required to access Talent Profile details from the Digital AssistantSummary: Unable to access Talent Profile related items from the Oracle Digital Assistant Content (please ensure you mask any confidential information): We have a need to… -
Can we enable External Career Site alone in Oracle Digital AssistantSummary: Hi Team, Can we enable External Career Site alone in Oracle Digital Assistant. If "YES" , May i know whether the config is same like HCM v2. Thanks Dharma Conte…
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ODA rebase and Update processSummary Rebasing is failing and lots of error messages that mean nothing at all Content To be honest, I'm losing the will to live with the DA. I have so many problems an… -
ORC deeplinks are not redirecting to Redwood Pages (from Oracle Digital Assistant)Summary: While working on ORC module, we have noticed that there are few deeplinks that are meant for Responsive Pages only and not for Redwood. Even the Oracle Digital …
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How to enable on disable chat widget settings in runtime/dynamicallyWe would like to enable or disbale attachment symbol from chatwidget in run time based on custom properies.
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Candidate Experience V2 Skill and ODA published on Career Site- NOT WORKINGTeam, We have deployed a digital assistant on Career Sites, but the bot is not giving any response. It tries to type (atleast it shows that way), but there are no respon…
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How to make the Digital Assistant chatbot icon background transparent in HCM in REDWOOD pagesSummary: How to make the Digital Assistant chatbot icon background transparent in HCM in Redwood pages. In non-redwood pages, we can add an html-markup in the template t…
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24D HCM theme issue when Digital assistant theme changed from redwoodSummary: In our test environment when we switched the ODA theme to classic or Default from Redwood, it switches the HCM page theme to classic when browsing back from red…
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ODA flow step to send email with summary of recent conversation / question responsesSummary: We are looking for a way to ask the user a number of questions and then bundle up the responses into an email and send to our HR team for case management (we ar… -
Global Client - Enabling Candidate experience skill for a Targeted GeographySummary: We have a client who is spread across North America and EMEA and they want to only implement the Candidate Experience skill only for North america. They only ha… -
Integration of DA (Digital Assistant) and KB (Knowledge Base) without creating IntentsWe have a requirement to integrate the knowledge base with DA, and this has been achieved by creating skills with a number of intents equal to the answers number of reco…
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Unable to add extended skill to the DASummary: Error pop-up when try to add an extended skill to the digital assistant Content (please ensure you mask any confidential information): Hi all, To make custom ch…
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Weird Behaviour. BOT showing ThankYou response even for Correct QuerySummary: BOT behaving Inconsistently. Once BOT shows ThankYou response , it keeps on responding Thank You message even for Correct Query that was giving right response b…
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Performance review others (direct reports) - Bug ODASummary: When asking ODA about the performance review of my direct report, I get the response that I have no permission to see this data. This is strange because I can s… -
Oracle Digital assistant- modify the hcm custom componentI am currently working with the HCM skill pulled from the Skill store and have encountered an issue while attempting to modify the hcm custom component. In the editing s…
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Response payload exceeds the max size ErrorSummary: I am trying to fetch the response from the REST API- /hcmRestApi/resources/11.13.18.05/workers?expand=workRelationships.assignments.managers But getting an erro…
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unable to update chat title in oracle digital assistantNot able to find the curent chat title that my ChatBOT holds which I need to update to some other. Previously I used User Interface Tool, but this showing my 0 records n…
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Oops I'm encountering a spot of trouble. Please try again later...error in Digital AssistantI am getting "Oops I'm encountering a spot of trouble. Please try again later" error when I choose "create help desk request" in Help Desk skill of Digital Assistant. Pl…
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Approval skill showing duplicate entry when checking task submission statusSummary: Approval skill showing duplicate entry when checking task submission status and also showing technical error after approval. Content (please ensure you mask any…
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ODA SDK integration Android / iOSSummary: Hi Team, I have followed the ODA SDK integration Android/iOS with the client authentication enabled option. I am generating the JWT token and passing it to the …
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Configuring Role-specific Contextual AnswersSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): Different responses for the same utterance? This … -
Customizing Contextual Response based on person attributesSummary: Hi All, We are in process of implementing Oracle Digital Assistant. Our customer wanted to customize responses based on Person Types , Legal Employer and grades… -
Enity skills not wokring in DASummary: @martin deh Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any cod…