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For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Digital Assistant
Discussion List
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Error when rebasing HCM V2 skillSummary: I am getting a generic error when doing a rebase of HCM V2 skill from version 23.01.06 - 22.08 to lastest released version 25.01.04 - 24.08 Error window says: A… -
Chatbot integration with FusionSummary Chatbot integration with FusionContent Hi everybody Does anyone have any experience on how to integrate chatbots with Fusion? I can't seem to find any guide or t… -
Not able to update the Platform Version of the skillI am not able to update the platform version of the HCM skill. I tried following the documentation, where we need to click on the 3 dots and click on Version. However fo…
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How we can enable notifications and reminders in ODA for ICEV2 and Hiring skillSummary: We have a use case where we want candidates to set up alerts/notifications for desired role/shift criteria and interview process. How we can enable these? Conte…
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Oracle Digital Assistant - nameHi, Question for the community - when it comes to your use of Oracle Digital Assistant, curious to hear what kinds of names you've assigned to your digital assistant :-)… -
Remove deep link and suggestions from the bot responseSummary: I want to remove deep link and suggestions for specific users from the response coming from the custom components provided by oracle for HCM Skill. From the ima…
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Updated custom component code is not working properly.Summary: Hello Team, In Oracle Digital Assistant, we have a requirement to remove the "View all payslips" link which comes as a response from the ODA when we ask this qu…
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Recruiting Assistant Internal Candidate ExperienceSummary: Recruiting Assistant Internal Candidate Experience Content (please ensure you mask any confidential information): Hi Community, Our customer has purchased Recru… -
Restriction on viewing inactive requisitions for a Hiring Manager when accessing the digital assistHi, When a hiring manager checks the requisition status, the digital assistant currently displays all requisitions created by them, including inactive ones. Is there a w…
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Is there a roadmap to include an AI agent via some sort of new Intent within the HCM skill?Summary: It would be great to be able to include company specific documents for an AI Agent to use to respond to questions posed to the ODA for HCM specifically. Content…
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How to Restrict Skills displayed in Digital Assistant based on employee type or roleSummary: We have a custom skill created only for onboarding purpose, we would like to restrict it for pending workers only either by employee type or the role. Content (…
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ODA Responds to Queries for Disabled Intents in a SkillSummary: Hello Team, We need to activate specific intents within the HcmV2 skill while disabling the others. However, after disabling the other intents, we noticed that …
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There is an error with sourceCd parameter in Helpdesk Skill 25AHi, We are doing some testing with the latest update of the ODA for 25A, upon testing we saw 2 issues: 1. Create a ticket > add description > add category > submit > ODA…
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HCM Knowledge skil on FADigitalAssistant with 25A updateHi, I noticed that the HCM Knowledge skill has been removed, and the 'Do a search' intent has been moved to Helpdesk but is currently disabled. Could you kindly clarify …
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How do I deploy a Digital Assistant to my Dev EnvironmentSummary: Currently, the Digital Assistant/ HCM Skill is working as expected in my production environment, however I would like to also have it working in one of my dev e… -
ORC/Onboarding deeplinks are not redirecting to Redwood Pages (from Oracle Digital Assistant)Summary: While working on ORC module, we have noticed that there are few deeplinks that are meant for Responsive Pages only and not for Redwood. Even the Oracle Digital …
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Frequency of updates in ODASummary: I need to understand what is the frequency of the updates Oracle releases and what are the upgrades do Oracle provides with each upgrade? Content (please ensure…
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Digital Assistant and JourneysSummary Trying to point the DA at the journeys page. It sends to onboarding page, but we turned it off to use journeysContent Can anyone help with how to point our DA to… -
Restrict Oracle Digital Assistant responses based upon business unitIs it possible to restrict responses provided through Digital Assistant based upon a user's business unit, and what is the best method to achieve this? For example, user…
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How to add an option to Exit Conversation after each response or flow?Summary and Content: As per business requirement, we are checking feasibility to add an option after each flow ends. This option will help users to navigate to the initi…
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I can find the articles in ODA but not able to view themSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
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Skill Required to access Talent Profile details from the Digital AssistantSummary: Unable to access Talent Profile related items from the Oracle Digital Assistant Content (please ensure you mask any confidential information): We have a need to… -
Can we enable External Career Site alone in Oracle Digital AssistantSummary: Hi Team, Can we enable External Career Site alone in Oracle Digital Assistant. If "YES" , May i know whether the config is same like HCM v2. Thanks Dharma Conte…
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ODA rebase and Update processSummary Rebasing is failing and lots of error messages that mean nothing at all Content To be honest, I'm losing the will to live with the DA. I have so many problems an… -
ORC deeplinks are not redirecting to Redwood Pages (from Oracle Digital Assistant)Summary: While working on ORC module, we have noticed that there are few deeplinks that are meant for Responsive Pages only and not for Redwood. Even the Oracle Digital …
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How to enable on disable chat widget settings in runtime/dynamicallyWe would like to enable or disbale attachment symbol from chatwidget in run time based on custom properies.
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Candidate Experience V2 Skill and ODA published on Career Site- NOT WORKINGTeam, We have deployed a digital assistant on Career Sites, but the bot is not giving any response. It tries to type (atleast it shows that way), but there are no respon…
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How to make the Digital Assistant chatbot icon background transparent in HCM in REDWOOD pagesSummary: How to make the Digital Assistant chatbot icon background transparent in HCM in Redwood pages. In non-redwood pages, we can add an html-markup in the template t…
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24D HCM theme issue when Digital assistant theme changed from redwoodSummary: In our test environment when we switched the ODA theme to classic or Default from Redwood, it switches the HCM page theme to classic when browsing back from red…
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ODA flow step to send email with summary of recent conversation / question responsesSummary: We are looking for a way to ask the user a number of questions and then bundle up the responses into an email and send to our HR team for case management (we ar…