Get Started: AI Resources for Oracle Cloud HCM – Go Here
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Progress with Redwood: Redwood Resources for Oracle Cloud HCM - Go Here
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For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Digital Assistant
Discussion List
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Unable to Extend or Clone latest version of Candidate Experience V2 skill?Summary: Unable to Extend or Clone latest version of Candidate Experience V2 skill. version : "25.07.03" | platform version: "24.08" On Cloning, Getting Error: An intern… -
Documents of Records in Digital AssistantSummary: Creating document of records by digital assistant. Content (please ensure you mask any confidential information): We have been wondering if there is a functiona…
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ADD WORK SUMMARY TO JOB APPLICATIONS USING AI ASSIST featureSummary: We have enabled "ADD WORK SUMMARY TO JOB APPLICATIONS USING AI ASSIST" feature but we are getting this issue - Hmm, you did well, but I seem to struggle. I coul… -
ODA IssueWe are receiving the below error for seeded and customized DA in production for HCM: Unable to route message. Please contact support. We are using latest version of FADi…
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ODASummary: Hi Team Hope you're doing well. We have successfully updated our Oracle Digital Assistant in the Dev2 environment to the latest version 25.04. However, we’ve no…
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Can we notify the user via email through engagement engine when the session is timedout(Persistence)Can we notify the user via email through engagement engine embedded service when the session is timed out that is Persistence Timeout
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Digital Assistance - case sensitiveAs utterances added into Digital Assistant are case sensitive, if user does not use the exact case on certain prompts, desired results are not returned For example, utte… -
Oracle Digital Assistant - UK date formatWithin ODA settings, is it possible to amend default US date format of MM/DD/YYYY to UK date format of DD/MM/YYYY? If so, how is this achieved? Example user interaction:…
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How to disable a particular skills appears in chat bot.Summary: Hi Team, When ever bot is opened , i'm seeing the expenses , FAQ's Expenses and HCM Knowledge. Can we disable the respectively skills. As per screen shot Conten…
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user Feedback error message "the field with the name return is not allowedSummary: in the Visual flow designer when i add the getuserFeedback component at the end which has a transition set to End Flow(implicit) I see an error on the flow. Con…
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Out of the box Digital Assistant is not respondingSummary: Hi Team, We are working on a new instance where we pulled FADigitalAssiatant for using the Approvals and Hcm Skills. The issue that we are facing is when we map…
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ODA dynamic Welcome Message and Locale Depend on User's Login LanguageHello everyone, we've customized DA to work with multilingual and it's working fine now, In HCM design studio configuration, these fields: how to make these configuratio…
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How-To: Customizing Messages returned from the Digital AssistantSummary This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers"Content #PassTheKnowledge In these exercises, you will learn: * Configu… -
Unable to disable or delete skills in FADigitalAssistantSummary: We just started enabling and pulling FADigitalAssistant • 25.07.03. We are not using Sales, Accounting and some other modules in FA so we need to disable those …
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Is there any way to Migrate ODA complete Set up from one POD to Other POD?Summary: Is there any way to Migrate ODA complete Set up from one POD to Other POD? Content (please ensure you mask any confidential information): Version (include the v…
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Adding multiple language support to the HCM Digital Assistant SkillContent In version 20.05 of Oracle Digital Assistant, and version 20.04.08 of the HCM Skill it is possible to use a translation service to translate user messages to Eng… -
Can we rename Oracle digital assistantSummary Do we have the possibility of naming the ODA chatbot to something like Siri, Gemini etc. Please advise. Content (please ensure you mask any confidential informat… -
How to stop ODA chatbot to respond back with resignation link while asking - Apply LeaveSummary: How to stop ODA chatbot to respond back with resignation link while asking - Apply Leave or Apply PTO? Content (please ensure you mask any confidential informat…
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I am not able to get ODA ask button on home page. It is visible on all other pages.Summary: Hi Team, We have configured Oracle Digital Assistant in Test environment. All the configurations done are working fine. The only issue we are facing is that the…
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Expense Attachments are not recognized by Digital Assistant. Getting this message:Summary: Expense Attachments are not recognized by Digital Assistant. Getting this message: I haven't learned how to do that yet. Here are some things you can do. Any id…
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How can we implement LLM in ODA?Summary: We have a requirement to explore AI capabilities of ODA. Do we have any user guide to implement LLM in ODA. Looking for step by step guide for implementation. C…
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Do we have document to show LLM call from ODA?Summary: I want to invoke Cohere LLM from ODA and use the response to send an email to user. Is there any documentation available to show step by step invoking process o…
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How to integrate ODA with Gen AISummary: Hi Team, I’m currently working on the setup for the Oracle Digital Assistant and Generative AI integration. I am looking for steps to implement. Request to prov… -
interactive modelSummary: Knowledge skill are appearing in the third position after splitting Help Desk and Knowledge, but we want them to appear first. Content (please ensure you mask a…
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Digital Assistant - Directory/Public Info and ConnectionsCurrently when we ask Digital Assistant a question regarding another employee (e.g. "who is Launchpad McQuack?"; "what is Drake Mallard's phone number?") we are presente…
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Possible to download a report with all Intents listed from Digital Assistant SkillsIs there a way to download a report containing the counts for all Intents measured by the Digital Assistant Tool? There is an overview report that provide very little in…
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Trainer Tm taking too much time to trainSummary: Dear Experts, I have made changes to skill and clicked on trainer tm, past one hour the trainer tm is keeps loading only. The trainer tm has not been trained ye… -
Can the ODA icon be moved or removed from mobile app or responsive pages on mobile?Summary: The ODA icon is fixed in place (is this maybe a setting our team enabled?) and it compounds the challenge of the limited screen real estate when trying to use m… -
Oracle digital assistant for account payablesSummary: Need help with pre-defined oracle provided digital assistant skills for Account Payables Content (please ensure you mask any confidential information): I am wor…
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What is the roadmap for 2025 Digital Assistant?Summary: Oracle has not published a clear roadmap for Oracle Digital Assistant (ODA) in some time. Additionally, there have been few new Skills released , particularly o…