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Digital Assistant
Discussion List
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Chatbot using ODA for EBSCan we Use Chat bot for On prem EBS(Can we create custom component and can connect with EBS database) chatbot will be stand alone or can we embedded it to start/welcome … -
Bind user response to REST payloadSummary: We are trying to use the Fusion REST Service to create absences in Fusion based on chatbot input. Is there any documentation available on how to bind user input…
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What customizations are allowed with out of the box ODA?Summary: We are using the ODA instance that is paired with our Fusion HCM instance with the HcmV2 skills (ODA is out of the box) in our test environment. We understand t…
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No option to clone the Delivered ODASummary: HI Experts, On clicking the 3 dots of the delivered ODA, I am not getting the option to clone. there is only view. What m I missing? How can we get the clone op… -
Where is the most up-to-date version of the "Use Chat for HCM" document?Summary: Where is the most up-to-date version of the "Use Chat for HCM" document? The last version I can find is from 2022. Content (please ensure you mask any confident…
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How to disable a particular skills appears in chat bot.Summary: Hi Team, When ever bot is opened , i'm seeing the expenses , FAQ's Expenses and HCM Knowledge. Can we disable the respectively skills. As per screen shot Conten…
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For how long does approval/FYI notifications appear on digital assistant, is there any time limit ?Summary: We have the delivered "Approval" Skill enabled. I was trying to view my pending approvals and FYI notifications in Digital Assistant by entering an utterance "V…
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View your performance redirects to deeplink but not to Redwood page in Oracle Digital AssistantHi, We used to have responsive page for Performance then the link "View your performance" was working fine. Recently we changed it to Redwood page but it still redirecti…
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How do we tag digital assistant manager role to the line manager role?We had created digital assistant - manager role as per this document: HCM Oracle Digital Assistant: Chatbot Icon Is Not Visible In Home Page After 21D (Doc ID 2821518.1)…
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How to call Fusion REST API in ODASummary: Hi Team, we are facing issue while invoking Oracle Fusion REST api (for ex itemOnHand REST API). We are unable to invoke and see the response in the BOT. Could …
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How to restrict a skill in a digital assistant on the basis of locationSummary: Hi Experts! We need to restrict a skill for the overseas employees so that only they are able to see the FAQs in that skill and no one else. And also the overse…
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Solution to collect the reason candidate withdraws application.Summary: Even though there is not a delivered functionality to collect the reasons a candidate is withdrawing their application, has anyone found or built a solution to … -
Oracle Conversational AI, Oracle Digital Assistant and ChatbotHi All, Greetings. We need some more information on below area. #1. Oracle Digital Assistant, Chatbot - Conversational AI As per the Oracle Documentation, it says "If yo…
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How-To: Default login credentials for Regression Testing AutomationSummary This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content #PassTheKnowledge The Hcm skill includes the capability for cu… -
Digital Assistant Requests Get the Response “It looks like you don’t have permission to access thisSummary Digital Assistant Requests Get the Response “It looks like you don’t have permission to access this information”Content Hi all, we're running into the same issue…
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Facing permission issue in ODASummary: Just a day ago, we've enabled ODA in one of the customer's POD. I am trying delivered skills like HCMV2 to get absence balance of some people. however I am gett… -
How to include document of record skill in Oracle digital assistantHi Team, We have below business requirment to configure in ODA, would require your advice in achieving it. 1) Will Digital assistant enable a user to request for a docum…
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where to find IDCS Admin console URL to enable ODASummary: We are trying to activate the ODA for our Cloud HCM application and following the steps mentioned in the URL: https://docs.oracle.com/en/cloud/saas/human-resour…
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Is there a way to enable photos to be sent over SMS to expense bot using Twilio?Summary: Currently when using the expense bot over SMS, pictures are not being saved in the expense app. Is there a way to send photos using SMS? I'm aware that SMS allo… -
Migration of digital assistant from test to productionHi Team, I am facing the below-mentioned errors while migrating the digital assistant from test to production. The below errors are coming when I added the same version …
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When I extend the seeded Candidate Experience V2 skill, it fails validation with errorTeam, When I extend the seeded Candidate Experience V2 skill, it fails validation with error- 1. The state 'setRequisitionQuestionMetadata' property 'rqQuestions' has th…
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Users escalate their queries to an agent administrator within Oracle Digital AssistantHow can users escalate their queries to an agent administrator through generating any a ticket within Oracle Digital Assistant if the assistant is unable to provide a re…
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Which of the ODA services are not coming under SKU or free of costSummary: We want to implement Oracle digital assistant for our customer. Customer want to understand about free services provided in Oracle Digital Assistant. Content (p…
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Can a Non-Manager HRBP able to access Digital Assistant to initiate HR Transactions?Summary: Can a Non-Manager HRBP able to access Digital Assistant to initiate HR Transactions? Content (please ensure you mask any confidential information): If a HRBP (w…
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How to manage lower environments as IDCS is not part of P2T clonningHello Team, This question is raised to know the best practices considered today to maintain lower environments in sync with Production enviornment. IDCS is not a part of…
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We need to enable the delivered Oracle digital assistantSummary: How we can enable the delivered Oracle Digital assistant? Content (please ensure you mask any confidential information): Version (include the version you are us…
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Enable Oracle Digital Assistant for HCMSummary: Not finding Oracle Applications Cloud in Oracle Cloud Services Content (required): Hello all, We are enabling the Oracle Digital Assistant for a client, followi…
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Exporting conversations from chatbot to a text fileHi all, I'm looking for ways to export conversations from chatbot to a text file and send it via email. Are there recommendations or changes that I can make to my applic…
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How can we implement LLM in ODA?Summary: We have a requirement to explore AI capabilities of ODA. Do we have any user guide to implement LLM in ODA. Looking for step by step guide for implementation. C…
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Why is digital assistant opening automatically in oracle fusionEach time I navigate to a new page the DA automatically opens up ... These are my settings of the DA in SaaS .. So is there some other setting I'm missing? Not sure if t…