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Driving Engagement with Personalized Journeys

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Summary:

Both Journeys and Digital Assistant play pivotal roles in Oracle ME. Considering the limited functionality of Journeys in the HcmV2 skill, this How-to guide offers detailed instructions on expanding Journeys and enhancing their conversational experiences.

Prerequisites: 

  • Profile Option ORA_PER_JRNY_SEARCH_STARTSWITH be set to N
  • ODA Platform for SaaS subscription service

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