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To ensure that questions get required attention from community members and are NOT left unanswered, it’s important for the author to indicate (by selecting “Yes” or “No” when prompted) whether the question was answered. (newly added) Please note that it is also important to respond to EACH comment your question receives. Your Yes or No response ensures an accurate status for your question.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
How-to: Measure User Satisfaction
Summary:
This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers"
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Customers can now utilize the Feedback system component along with metrics for measuring user satisfaction per experience (ref: MAR Office Hours), read Review User Feedback and Ratings for more info. Follow the step-by-step instructions, see attachment.
Without ODA Platform for SaaS subscription, option is to enable the delivered MiscSkill.
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