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Setting Default Leave Accrual Date to 31st December

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edited Aug 10, 2023 10:09PM in Digital Assistant

Summary:

This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers"

Content (required):

In conversations, leave balances are often associated with an accrual term based on a calendar year, from 1st January to 31st December. Therefore, when user requests do not include a specific as-of date, the response should indicate the last day of December in the current year. This custom change is only applicable when the entitlement is upfront.

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