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Customer Channel Management for Retailers where there is no SO nor invoices

in Channel Revenue Management 8 comments

Summary:

Hi,

My company is selling goods to Distributors (Mainly Amazon) and Distributors, like Amazon, are selling those goods to Retailers.

In this case the only Sales Order and invoice is for Distributors (Amazon) but we have no sales order nor invoices to Retailers.

However we want to create customer promotion program for retailers where we can directly create claims for them and once claim is approved we will raise an invoice in AP to pay this claim. Few questions:

  1. Is this scenario supported or possible?
  2. How to create accruals if there is no Sales order nor Invoice? is it posible to import via CSV file even if there is no SO nor invoice?
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